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Gala Bingo Slots Casino
- Part of the reputable Gala brand
- Completely instant-play
- Available on mobile
- Features leading slots from many famous developers
- Includes some virtual and live blackjack and roulette games
- Integrated alongside many other Gala gaming sites
- Features 24/7 customer support by live chat, UK freephone, international phone, and email
- Secured with SSL encryption by VeriSign
- Proven fair with independent audits
- Many countries and territories prohibited
- International phone calls may be tolled
- Customer Support
- Responsible Gambling
Bank Transfers: 3-5 days
Cheques: Not offered
Card Payments: 3-5 days
Pending Time: 0-24 hours
Support (International ) Telephone: +44 (0) 2032887905
Deposit Limit Tool
Wager Limit Tool
Loss Limit Tool
Time/Session Limit Tool
Cool Off/Time-Out Tool
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Self-Exclusion Register Participation
Gala Bingo Slots Casino is one of the main sections of the Gala Bingo website, one of the most prominent UK-based online casinos. It is integrated alongside a second casino, bingo room, lottery site, and virtual betting site. Gala Bingo Slots features leading video slots from Amaya, Ash Gaming, IGT, Openbet, Quickspin, and WMS. Players will also find a modest selection of table games and other casino specialties, but more are available in other sections of the website. Gala Bingo Slots is licensed by the governments of Gibraltar and the United Kingdom.
Permitted Countries and Territories
Due to strict licensing regulations, Gala Bingo Slots only accepts players from select countries and territories. These include Argentina, Finland, Germany, Ireland, the Netherlands, New Zealand, the Romania, Russia, Sweden, Ukraine, and the United Kingdom, plus a few others in Europe.
As its name suggests, Gala Bingo Slots is all about slot machine entertainment. It features many leading slots found in land-based casinos around the world from IGT and WMS, such as Kitty Glitter, Triple Diamond, Spartacus Gladiator of Rome, Cats, Amazon Queen, and Cleopatra II. There are also many others from leading online developers, including Prowling Panther, Foxin’ Wins, Goldilocks and the Wild Bears, and many more (including progressives). There are even some exclusive slots that are not available anywhere else.
Those looking for virtual table games will find a limited range of blackjack and roulette games at Gala Bingo Slots. There are also more than 15 different scratch games, including some with progressive jackpots and high-quality graphics.
Players at Gala Bingo Slots can take a break from spinning with Live Roulette and Live Blackjack. These games are played at the same pace and with the same rules as most land-based casinos throughout the world, ensuring an authentic table game experience.
Many of the slots at Gala Bingo Slots are compatible with most HTML5-compliant mobile devices. This allows players to enjoy many of their favourite slots on their smartphones or tablets. It’s integrated with the main version of the casino, so players can play seamlessly between the two platforms.
One of the best features of Gala Bingo Slots is its 24/7 customer service team. This ensures players will never have to wait longer than just a few minutes to start resolving even the most complex issues. The fastest method is typically live chat, available directly through the website. Players can also call the casino using its UK freephone number or international number, or email the casino.
Security and Fairness
Gala Bingo Slots protects players with SSL encryption from VeriSign. This technology works by obscuring sensitive details like passwords, credit card numbers, e-wallet information, and other data to ensure that no one is able to compromise a player’s identity or payment details.
The Gala brand is widely regarded as one of the most trusted on the web, and this is due in part to rigorous third-party auditing conducted on their games. Players can rest assured that all of the slots and casino games at Gala Bingo Slots meet the fairness requirements of the UK Gambling Commission.
Recommended by experts
Nothing much anymore. The game selection is decent and the frequency of new titles is decent.
However the layout of the site although nice to look at makes the load times quite long and therefore timeouts happen every so often.
This site used to be very good but now its awful.
Customer service is an absolute disgrace. E-mail their customer support via the website and you receive an automated reply stating we will respond to your query in 24/48 hours - 7 days later zero reply. The live chat are well meaning but seem to be absolutely useless in terms of authority/ being able to help.
Can't withdraw via Visa just goes back in my account been waiting 10+ days to resolve so far getting nowhere.
Money still sat in my account, can't withdraw. Shocking. Avoid.
Hello im playing last week in this casino and they are have promotion like many wrappys return. U need spend 50 pound and next week u get some free spins.. I spend that 50 pound maybe more. Still don't get anything so I text to support but they say I'm not qualified for bonus. Another support guy sayI need wait for next week .I'm think it's not fair !! And I'm never happy with this casino
Layout on mobile is quite interesting.
Quite interesting first match bonus
The first welcome bonus attracted me, wager £20 on slots and the £40 bonus will be in our account AUTOMATICALLY. I got nothing after wagering £25 so I contacted the support through live chat (Archie) who apparently could not give me any solution at all. He kept on asking me to wager £20, wager £20 and wager £20 and I told him that's what I had done. I never came across with this kind of customer support service.. So I called the next day and asked for it. After a long explanation and investigation over a simple thing, I got the bonus.
So, I got another email and SMS on different days saying I will get extra £10 if I use the bonuscode slots3. I had gone through the t&c and I haven't exceeded the date and also I follow the minimum deposit requirement but it doesn't let me to use the code. So I contacted the live chat support and they said I needed to screenshot the email I got and send it to them. So much hassle for £10 bonus???
Anyway, I decided to ask them to close the account for me. So disappointed. For a big casino name like Gala, they should have better system. Other online casinos try to give as less hassle as possible but this one seems like doing the other way around. Sigh....
Customer service is prompt and courteous. Apart from that not much else.
What a calamity! Signed up using a link from askgamblers where I would get 200 spins on gladiator Jackpot once played through £10 on slots.The spins were not automatically credited once I had done the £10 so contacted support. They at first wanted snapshot of the email that I had received "inviting me" with this bonus. Told them that this was through askgamblers where upon they said I should contact askgamblers for them to sort this out.
Decided that I would play credits out and then leave the site forever as this was too much like a donkey chasing its own tail. Went on blackjack and then popup arrived saying I had 200 spins on gladiator!
Played the spins through which gave £73 after a nice bonus. Then tried to play other games which did not acknowledge the balance. Turns out that, after talking to customer service, that I can only play the bonus money that I won on Gladiator Jackpot ON Gladiator Jackpot. Terrible that I have a choice of 1 slot to choose from.
Be warned folks, this is not what gambling should be!
I'm already a player at the Gala Casino & Poker websites and as I don't play on-line bingo much I never really saw any reason to look at this alternative arm of their business until I spotted an interesting promotion just recently. The bonus offer didn't turn out to be quite what I had envisioned but I was actually really quite impressed with the website by this point so decided to register anyway. It's a much more modern site than the main Gala one which does make you wonder if the rest of their casinos will be getting an overhaul at some point in the near future.
Other than the improved user interface and experience though, there isn't all that much to recommend the Gala Bingo based casino if, like me, you have little interest in bingo. There's no match bonuses, casino races, cashback schemes or anything like that as all of the real promotional benefits are reserved for bingo players. There is an exclusive "Win-A-Spin" slot machine that awards bonus money but as that can only be spent on a limited selection of so-called "Gala Gold" slot games then it's really not much to shout about.
I made a small £10 deposit in order to receive the £30 of free bingo tickets I'd spotted in the promotion that brought me here and did get quite lucky with that, but as ever theres still a wagering requirement and it's not possible to use your winnings for slots or casino games until you have made your way through it. I did wonder if it might be possible to try to boost my balance along the way with a few cheeky slot spins but your balance remains segregated until the 4x wager has been completed which is probably a good thing as it reduces the chance of players getting caught out by terms and conditions they might not have been aware of.
I didn't get to request a withdrawal here as yet but the times advertised are identical to those of the other Gala Casino websites which means you can be reasonably sure to receive payment to your e-wallet in well under 24 hours, my personal experience is around four to six hours and you can be fairly certain to have received your money.
Playing here was interesting and I hope Gala will choose to offer some more bonuses and promotions to their slots players in the future as it's a much nicer experience playing on this site than the main Gala Casino one, better than their sister casino Corals too.
Gala Bingo Slots Casino Complaints
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