Hi i won £5000 last wednesday and i havent recieved this
I withdrew £4600 then another £400 the same day
I contacted gala bingo with live chat as i have a stutter which makes me unclear on the phone.
The person i spoke with said the funds were on hold
I asked why it was on hold he said he couldnt see any reason that it would be passed on and i should here within 72hours from gala.
At the end of the confirsation i said why is it i have had no problems depositing money to play if tgere is issues with my account he said he cant see any restrictions or anything on the account.
I just find it strange as won 1000 the week prior and i recieved that within days.
My partner has played for over 10 years and never had any problems withdrawing money but then she has never won this amount a money can you help find out whats happen.