AskGamblers Quick Overview
Editor’s View
If you’re looking for a modern online casino, FortuneJack is right up there. With a great site design, FortuneJack provides a smooth experience for gamblers who want to play various online casino games. Besides games and attractive promotions, FortuneJack brings a VIP and loyalty program to players as well as tournaments they can participate in.
- Various offer of casino games
- Live chat is open 24/7
- Crypto and fiat payment methods
- No responsible gambling tools
Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.
FortuneJack Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information About FortuneJack Casino
Finding the best online casino sites can be tiresome, but FortuneJack Casino has the traits to be one of the leaders in the industry.
With the CasinoRank of 8.5 and Player Rating of 9.4, there’s something about the casino which stands out and our casino review showcases all the pros and cons, so keep on reading.
What you should know is that the casino has an Anjouan gaming licence, and it doesn’t admit players younger than 18. The operator has several languages to choose from, while we also glanced at the promotions and there are several attractive FortuneJack Casino bonuses to choose from, especially if you’re a crypto player.
- E-Wallets 0-1 hours
- Crypto Currencies 0-1 hours
- Bank Transfers Not offered
- Card Payments 1-5 days
- Weekend Cashouts Yes
- Progressive Jackpot Wins None
Payment Information and Options at FortuneJack Casino
FortuneJack is primarily a crypto casino but there are other major fiat methods available, all of which are listed in our Payments tab above. Keep in mind that some payments may not be available in your region, but this will be shown as you deposit or withdraw.
The minimum deposit amount per transaction is €20. The maximum deposit amount per transaction is €2,000. Before you make a withdrawal, you must wager your deposit at least 2 times. The minimum withdrawal per transaction is €50, while the maximum per transaction is €5,000. The maximum win limit at the casino is €300,000 with the jackpot limits excluded.
Processing time isn’t specified and it may depend on several factors, which means that you can receive your money within hours or days. Either way, make sure to verify your account fully and complete all the bonus Terms before you request a withdrawal.
Games at FortuneJack Casino
FortuneJack Casino has a wide range of casino and live games, including online slots, table games and various crypto instant games such as dice, plinko and mines.
Speaking of online slots, you can filter through different categories or select your favourite software providers. You can also use the search bar to find your favourite titles. The list of slot providers is long and includes names such as Endorphina, Relax Gaming, BGaming and many others, while you can always read our slot reviews before you start playing games for real money.
Live casino lobby is separated from other casino games, making it easier to browse through studios and choose your tables and hosts. There are traditional table games as well while the diverse game offering is crowned by various tournaments you can play.
FortuneJack Casino’s Commitment to Responsible Gambling
There’s not much going on in the responsible gambling department, but players who wish to self-exclude can do so by contacting chat support. The minimum period for self-exclusion is 6 months.
Customer Support at FortuneJack Casino
If you need to get in touch with FortuneJack Casino, you can do so via email or live chat. Live support is one click away and the chat can be opened from the main menu.
You don’t have to be registered to chat with agents. We tested the feature and are pleased to report that customer service representatives are quick and direct with the replies. There are no chatbots and using the live chat is as easy as it gets.
FortuneJack Casino’s live chat is always open. You can contact the support 24/7 and someone will be there to help you out.
Complaints
Read the complaints other players have left for FortuneJack Casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
I very sad about fortunejack welcome bonus, they write free up to 110% and up to 1.5btc when u first deposit, ok, I put all my btc in because of the promotion, then I saw the bonus there have that 110% capital, but the problem is, u must use all ur initial capital which mean ur real money only can use the bonus capital.
Fine, I lost all my real money, is time to use bonus money right?
After that I find out only can use on slot, wagered need 40x only can change back to real money, but I play on slot until more than 2000x, the wagered only 18%, this really drive me crazy, I almost lose all my bonus capital now, if fortunejack don't want let people cash out the bonus capital, please don't say bonus capital up to 110%, this is useless, they so limitation, force people play only slot, I don't like to play slot, and the wagered total cheating, 40X on other games, but they not allow us to play other games?
I will not recommend people to join this online casino.
Nothing!!!!!! Everything is so bad. I never ever see the online casino like that.
I deposit by BTC the waitting time over half hr. That's fine np. the bad thing is when I make withdraw the pending time over 12hrs and still pending. I was deposit by BTC still pending for long time. I what is going on so I ask the support. u know what is her answer? She give me many FAQ tell me to found the issue here. Omg im the customer u dont give me the answer and let found the answer by my self its so craczy. so what ru doing here what is u job. In short, it’s a group of silly casinos. Please take it for granted. Don’t take them.
They do not follow the responsible gambling rules. I lost 5ķ$ last night again because they reactivated my account.
I've asked to be block "FOREVER" and "PERMANENTLY" but you can always get it reactivate easily just by answering few questions via email.
This has happened multiple times.
I have never had an issue receiving a payout. Support is friendly however lacks any real ability to help
Fortune Jack is the most unreliable unsophisticated and untechnical casino I have ever played at. What casino lets you access their site take your deposit and play by mobile phone and when something goes wrong says its your fault cause they are not a mobile site. Its 2019 eveyone has a mobile platform but you.
I am constantly plagued with game errors randomn disconnects when there is nothing wrong with my internet. I swear they disconnect me on purpose to interupt a winning streak, or manipulate the games somehow, in my opinion.
Then comes their Plinko, I have seen Plinko balls bounce from the outside edge all the way to the middle slot unnaturally to say the least. The best part is if you look at their list of bigger wins IT IS THE SAME 2-3 PEOPLE everday 29X, 83X winners, guess nobody else ever gets lucky in Plinko. I question if they are even real people. I sent them a video of errors in the game they tell me my fault try another device, and I was on my laptop for once.
No faith no trust in Fortune Jack for this player. It also makes me wonder what Askgambler’s knows about these guys since even with positive reviews they can get above 5 stars ( I take that as a hint only wish I had done it sooner.)
I like the variety of games, and the graphics. I enjoy playing on fortunejack.
My Ltc deposit has been pending for hours, yet it has over 80 confirmations on the blockchain. Chat only said sorry it may take hours to have support reach out to me. That really don't make sense to me when it's already been confirmed through the blockchain. Just sitting here pending on my account. I could be enjoying the games playing, but unfortunately deposit issues take hours to solve. Really disappointed!
Today I opened 2 tickets about my 2 bonus issues
1st issue.
Today I received an email from FortuneJack, NO-DEPOSIT BONUS of 0.00253464 BTC, But when I tried to Claim it, the page redirect to me at Balance page. I'm not able to claim it.
Screenshot: http://myprintscreen.com/s/1547539615.509867.png
2nd Bonus issue
1st Bonus activated and I received BONUS AMOUNT: 4295.99949788 XDG, But it was failed after I received Bonus amount, but I did not place any bet.
Screenshot of amount: http://myprintscreen.com/s/1547541869.08564166.png
( 1st Bonus Valid Until date: 2019-01-25 ) then why my bonus failed today? even I did not placed any single bet.
2nd Bonus was failed during the activation time and did not received any amount from 2nd bonus.
( 2nd Bonus Valid Until date 2019-01-29 ) Also failed today, even I did not received Bonus amount.
Here is the support screenshot:
http://myprintscreen.com/s/1547540079.03874311.png
http://myprintscreen.com/s/1547540112.34887939.png
In support screenshot, you can clearly see this that 2 and 3 bonus.
In second Line The "Just Because" Bonus Bonus was failed on my side but on support side 2nd bonus was not activate. ( Check Bonus Valid Date on support screenshot )
In third line The "Just Because" Bonus Bonus activated on my side and as well as on support side, But it was failed after I received Bonus amount and but I did not place any bet. ( Check Bonus Valid Date on support screenshot)
Screenshot Attached: http://myprintscreen.com/s/1547535578.7673686.png
They closed all my tickets without a single response.
http://myprintscreen.com/s/1547541548.92696708.png
This review is a huge shout out to my girl Scarlet!
I was having trouble accessing some of the features of FortuneJack, and more anxiety inducing, wasn’t having any success cashing out some recent winnings. Initially, I thought “great, just like every other p-o-s casino out there”. However, I quickly had to eat my words once the support team kicked it into gear. Scarlet had my problems sorted out quickly, and even though it was obviously stupidity on my behalf, she never gave me any guff about it. She had me cashed out and back to enjoying all the games they have to offer in less than 10 minutes. Which is literally faster than it took the barista at Starbucks to fix my latte yesterday.
Kudos girl!!!
Every cryptocurrency user has a few horror stories of a company or vendor who claimed to accept it but didn’t know what they were doing with it. These places had no business dealing in things like bitcoin, but they still tried and ending up screwing people in the process.
However, FortuneJack is not one of them. They take a wide array of crypto’s and know exactly how to handle the digital world. My deposits were available immediately, and when it came time to cash out some winnings, they were loaded in m wallet in a flash.
I’ve never had an issue with anything relating to the currency side, or anything else for that matter, and intend to be a repeat player for the foreseeable future.
I could get lost into the weeds with all the technical advantages and performance of this casino, but I’m gonna stick to what’s important to me…THIS IS AWESOME. Plain and simple, this is the most fun I’ve ever had on an online casino. I never run out of games or slots to play and once I feel like I’ve played them all, I go back and find one that I feel like I haven’t played in months. Even on the rare occasion that I don’t feel like playing the slots and the live games are also incredible and reignite that fire in my belly and have me smiling and fist pumping all over again. This casino is great, in just about every way. Now, I gotta get back to Space Race before someone else hits the jackpot! Lol
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< content removed >.They will not give me my 25 free spins which I earned by placing on their leaderboard. They make you claim the same bonus twice one day apart. Only gives 24 hours to claim a bonus which I had to earn by wagering. On their T&C they state "The Top 50 winners will receive their prize within 24 hours after the promotion ends." which is not true.more like 72 hours. Then they follow up with this crap in the end
FortuneJack will notify players of any material change to these terms and conditions before they come into effect. However, FortuneJack may, at its sole discretion, make immaterial changes to these terms and conditions, the promotion itself, or the eligibility of players to participate in this promotion, for any reason whatsoever without prior notice to the players.
These guys are a joke.And their loyalty program is also a big joke.To advance from the lowest level to the next, you need to wager $1,000,000.00 USD and they give you only a month to do it.These guys got their heads up each others asses. Don't waste your money here. Customer support is terrible.