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If you’re looking for a modern online casino, FortuneJack is right up there. With a great site design, FortuneJack provides a smooth experience for gamblers who want to play various online casino games. Besides games and attractive promotions, FortuneJack brings a VIP and loyalty program to players as well as tournaments they can participate in.
- Various offer of casino games
- Live chat is open 24/7
- Crypto and fiat payment methods
- No responsible gambling tools
Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.
FortuneJack Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information About FortuneJack Casino
Finding the best online casino sites can be tiresome, but FortuneJack Casino has the traits to be one of the leaders in the industry.
With the CasinoRank of 8.5 and Player Rating of 9.4, there’s something about the casino which stands out and our casino review showcases all the pros and cons, so keep on reading.
What you should know is that the casino has an Anjouan gaming licence, and it doesn’t admit players younger than 18. The operator has several languages to choose from, while we also glanced at the promotions and there are several attractive FortuneJack Casino bonuses to choose from, especially if you’re a crypto player.
- E-Wallets 0-1 hours
- Crypto Currencies 0-1 hours
- Bank Transfers Not offered
- Card Payments 1-5 days
- Weekend Cashouts Yes
- Progressive Jackpot Wins None
Payment Information and Options at FortuneJack Casino
FortuneJack is primarily a crypto casino but there are other major fiat methods available, all of which are listed in our Payments tab above. Keep in mind that some payments may not be available in your region, but this will be shown as you deposit or withdraw.
The minimum deposit amount per transaction is €20. The maximum deposit amount per transaction is €2,000. Before you make a withdrawal, you must wager your deposit at least 2 times. The minimum withdrawal per transaction is €50, while the maximum per transaction is €5,000. The maximum win limit at the casino is €300,000 with the jackpot limits excluded.
Processing time isn’t specified and it may depend on several factors, which means that you can receive your money within hours or days. Either way, make sure to verify your account fully and complete all the bonus Terms before you request a withdrawal.
Games at FortuneJack Casino
FortuneJack Casino has a wide range of casino and live games, including online slots, table games and various crypto instant games such as dice, plinko and mines.
Speaking of online slots, you can filter through different categories or select your favourite software providers. You can also use the search bar to find your favourite titles. The list of slot providers is long and includes names such as Endorphina, Relax Gaming, BGaming and many others, while you can always read our slot reviews before you start playing games for real money.
Live casino lobby is separated from other casino games, making it easier to browse through studios and choose your tables and hosts. There are traditional table games as well while the diverse game offering is crowned by various tournaments you can play.
FortuneJack Casino’s Commitment to Responsible Gambling
There’s not much going on in the responsible gambling department, but players who wish to self-exclude can do so by contacting chat support. The minimum period for self-exclusion is 6 months.
Customer Support at FortuneJack Casino
If you need to get in touch with FortuneJack Casino, you can do so via email or live chat. Live support is one click away and the chat can be opened from the main menu.
You don’t have to be registered to chat with agents. We tested the feature and are pleased to report that customer service representatives are quick and direct with the replies. There are no chatbots and using the live chat is as easy as it gets.
FortuneJack Casino’s live chat is always open. You can contact the support 24/7 and someone will be there to help you out.
Complaints
Read the complaints other players have left for FortuneJack Casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
There are both good and bad things about Fortunejack. The good:
- Great selection of games (slots, live tables etc. )
- There are a fe probably Fair games they have created like Plinko and mines.
- They have a dice platform with a jackpot feature
- They accept different cryptocurrencies for deposits and withdrawals
- They have frequent contests
- They have a fairly new Sportsbook as well
And now most importantly here are the bad:
- Their dice is not truly Probably Fair as they claim it is. Their Provably Fair algorithm does not support the "Nonce" factor which is necessary to ensure every bet made is random. This means that the player would have to change the seed after every bet to maintain a true Provably Fair outcome. However that is unrealistic as no player will go through the trouble to do this and Fortunejack know that. After the first bet all the bets following can be manipulated. Between all there Provably Fair games dice is the only game without a Nonce.
- Another issue with the dice platform on mobile play is the '-' & '+' buttons which are used to add or subtract the bet amount. For whatever reason when I try to push one of these buttons I constantly get my "copy | paste" option that my phone displays similar to when I long press a word to highlight it. I'm guessing it's because it always takes me 3 or 4 tries to actually push the button. Maybe if they were bigger this wouldn't happen.
- There Plinko is also difficult to play on mobile. The major issue is the bet button is located too low on the page. As a result in order to hit the "bet" button I must scoll down on the page resulting in the Plinko pins getting cut off. Therefore to have the vet button and the plinko pins visible at the same time only the last 3 rows of pins are visible. This forces me to hit the button and scroll back up every time I bet so I can watch the balls drop. This is a simple fix by placing the bet button directly below the plinko pins. I would like to clarify I'm. Using a Google Pixel 3 XL so my screen is fairly large
- Another issue is the Live Tables, these can not be played on mobile. When I go to the live tables on mobile and choose a specific table it will proceed to load but instead an error codes pops up.
Fast and reliable transactions, fast and polite support. I strongly recommend this casino for crypto gambling! I have played high stakes games there and I had never ever had problems cashing out!
One of my favorite bitcoin casinos online right now! Super fast payouts!
They have my favorite slots, and I've cashed out a couple big ones from here so I like it a lot!
I've been playing here for a long time already and this casino never lets you down.
Already almost a year in this casino and once again I would like to mention how great they are.
Biggest selection of cryptocurrencies, the most games I’ve ever come across in the online gaming, great sportsbook, never had problem with withdrawals and live support chat is amazing. They are very friendly!
Thank you all fortunejack team!
I will definitely stay here enjoying my casino time.
Verification was simple and easy! Great variety of games. Good bonuses. Good live chat support system. Very fast response. And I like their new sportsbook!
This casino has everything that will make me stay here for a long time!
Sometimes deposits and withdrawals are a little late, but their support chat is always very fast and helpful with everything.
That's pretty much all.
Access. The site was available and allowed me to bet, so as a basic function. I was able to be there so I give them that. They also a few games that seemed fun but the interface was slowwwww.
Withdrawing cash is tricky and there's not a lot of instructions on how to select an account or wallet. The interface doesn't make sense. I bet on the wrong team by accident. The site is laggy.
The Live Support Staff is the most important function with online casinos Fortunejacks Live support staff has been very helpful they are a very intelligent fair group of people. Special thanks to Scarlett she has helped me be worry free with my deposits and withdraws.
Fortunejack has a large inventory of slot games ,table games slots and even a dice game which I play on a regular basis in hopes to win that 1+btc jackpot that is given away almost every week !
I like that some of the slot software providers convert your bitcoin balance into EUR this is done automatically so when you leave the game that was played with EUR you still have a balance that is in BTC.
The slots here seem to be looser Im not just saying this I can prove it with my win loss report that I can easily access in the account section.
to make withdraws you dont have to submit a bunch of documentation , all you need to do is verify your email and a phone number and then you can withdraw!
Its great that there is no minimum deposit using btc so I can deposit very little if needed
Withdraws are quick almost instant .
The loyalty program is no good , one month I had wagered a lot and was earning CP in my loyalty program after a few days of not playing it reset to zero , since ive been playing at fortunejack ive made 42 deposits since late January and havent seen a single perk from the loyalty program ,Though On 3 occasions I had been given 20 freespins this was not from the loyalty program.
it would be great if Fortunejack had more perk like freespins more often , its what keeps me coming back to make deposits ! and if these types of perks were give without having to ask for them. that would be very wise of fortunejack to do! if they changes this one thing it would get a 10 star review and I would make all of my deposits at fortunejack!
Nothing really, site looks nice that is about all they have going for them, but since I am required to fill this out to post a review here it is. I suppose its also pretty responsive lag wise.
Pretty much everything. Promotions they always find a way out of not honoring. Their dice game you cannot verify individual rolls like other sites and if you ever play it you will most likely see why they don't have that feature as many have already pointed out. Has to be the only crypto casino that has a minimum deposit roll over before you can even withdraw your own money on most games. Pretty much everything about this site is horrible including support.
Nothing good to say about Fortunejack, not anymore because they have gone downhill and fast
First off, I started playing here in 2015 and was a loyal player for years. I stopped playing for the most part when they re-designed their website and lost the mobile versions for over a year. Well they got their mobile website back up about 2 weeks ago finally and I was excited but didn't last long.
In the month of March I deposited about 0.15 btc or equivalent of $750. Thoughout the same month I won .04 btc or equivalent $200. So as a result, in total I lost .11 btc or equivalent $550. That program they have, I think they call it a "loyalty program" although I'm not sure why because loyalty isn't in Fortunejacks vocabulary. Well anyways I was about 5% off from qualifing for the 2% Cashback losses they offer as part of the non-loyalty, I mean loyalty program. So I ask for some free spins because I was so close to getting it but didnt and they said no. Shocker!
Nothing changes with them, unless your dropping $10,000 a week they don't care about you. That loyalty program is the worst one I've ever seen and I've played at a lot of casinos. They were better off when they didn't have one at all in my opinion.
On top of that their affiliate program is just as bad as their casino if not, worse. They have so many rules in their T&C's in place so they don't have to pay out any commission affiliates earn. First off, their minimum balance to withdraw affiliate earnings is 0.02 btc. Really? How about there should be a minimum because the money belongs to me for bringing in paying players. Second, they require an affiliate to have at least 7 first depositing players in order to get automatic monthly payments paid out to the affiliate. That's just 2 rules that are in place to limit Fortunejack from paying their affiliatea.
They should take some lessons from some other casinos. Like probably the most popular one I can think of ( rhymes with take) offer total transparency, daily and weekly giveaways, rakeback, any affiliate commissioms earned can be instantly withdrawn no matter the amount, they supercede in so many ways.
I'm so fed up with you Fortunejack, I'm gone for good. Keep my 0.012 btc in affiliate commission and your loyalty program and all the other shady practices you guys do.
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Great selection of games, fast withdrawal and multiple currencies deposit options.
Customer support is just incompetent.For a week i had a "technical issue", my bets were disappearing randomly and of course the winnings not credited. I've reported this kind of issue multiple times a day for 8 days straight.... NOTHING!!!!