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EUSlot Casino

Our Rating CasinoRank
8.6/10
CasinoRank
Player Rating 46 reviews
8.3/10
46 reviews
Complaint Response 10 complaints
1 day avg. 10 complaints

AskGamblers Quick Overview

Editor’s View

EUSlot Casino welcomes you to its website with generous bonus offers, and displays top and latest winners. You can see the number of active tournaments in the menu if you're eager to start playing for rewards. Whether you want to join their VIP program or install the casino app, everything is easy to find, making the playing experience that much smoother.

What we like
  • 24/7 live chat
  • Top tier software providers
  • Multiple payment options
What we don’t like
  • Processing fees apply for some payment methods
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


EUSlot Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://www.euslot.com/
Established
2018
Licences
Malta Gaming Authority
Affiliate Program
Languages
English, Finnish, German, Norwegian, Polish, Spanish, Russian, Portuguese, French, Bulgarian, Kazakh, Estonian, Greek, Japanese, Hungarian, Arabic, Chinese, Korean, Croatian, Hindi
Casino Type
Instant Play, Mobile, Live Casino

General Information About EUSlot Casino

EUSlot Casino was founded in 2018 by N1 Interactive Ltd. and has an MGA licence. This licence and the highly respected operator are already two indicators that we are dealing with a reputable online casino. The casino has been awarded with AskGamblers Certificate of Trust, which speaks for the provider as well. 

The sign-up is easy and only some basic information is required for you to claim the bonus and start playing. You can choose from a wide range of languages in a side menu. EUSlot Casino is available on desktop and mobile via their app.

Players can access a large selection of games from top providers such as NetEnt, Wazdan, Microgaming, Pragmatic Play, or Yggdrasil. There are also numerous promotions and a great VIP program. Before registering, remember to check our online casino review to learn more about EUSlot Casino.

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Complaints

Read the complaints other players have left for EUSlot Casino. Learn more about complaints.

Show all complaints
EUSlot Casino - EuSlot Casino refuses to process withdrawal and has made some ridiculous requests instead that lacks justification

Today I deposited $30 at this casino using my EcoPayz account. I did not take a bonus and turned over my deposit amount more than the required number of times. Then I requested a withdrawal of $100 to the same EcoPayz account. After approx. 45 minutes I got an email stating that my withdrawal was cancelled and I needed to submit pictures of my bank card. Although, I did not deposit with or request a withdrawal to a bank account (bank card). I entertained this illogical request by submitting photos of my bank card and requested (again) from the casino a withdrawal of $100 to my EcoPayz account. Lo and behold, I receive another ridiculous email stating that my 'pics. of my card' were not approved and I now need to upload my bank statement showing my name and showing the card belongs to me! Also, my withdrawal request was cancelled again by the casino. Strangely, no reference was made about my EcoPayz account although that was the deposit method used and requested withdrawal method.

I refused to have my intelligence insulted and therefore sent a response requesting clarification on why pics of my bank card and bank statement are needed. If these things are not relevant to the transaction I view it as an invasion of my privacy.

I received another email asking for the same documents and with none of my questions answered and my cashout denied.

I believe this casino is stalling on paying out. I have been playing at EuSlot casino for years, verified my account and made many deposits and withdrawals to the same EcoPayz account without any difficulties. And my EcoPayz account documents were submitted and approved a long time ago.

Note: If supporting documents are needed to substantiate my claims I am able and willing to provide these.

staus Resolved
$100
EUSlot Casino - Withdrawals keep getting rejected
Hello,

I would like to raise a complaint for consistent withdrawal rejection and misleading customer service from the side of euslot.com

Originally my 1st withdrawal was rejected because I made the initial deposit with a new debit card. After I verified the debit card I still get withdrawal rejections and the reasons keep changing. First it was because of an issue on the side of the casino. They encouraged me to make new deposits (while their terms and conditions say that every deposit comes with a x3 wager). Today I specifically asked them if it would be ok if I make a small minimum deposit and try to withdraw the money again (with the same debit card I used this week). I asked which were the alternative deposit methods, and the support verified that if I make a deposit with my Visa everything should be ok with my withdrawal. And again it was rejected. The last reason the casino gave was because my payment provider blocks the amount and the transaction. I checked with my bank over the phone and they see no attempts from the casino for any payments. I also double checked my online banking and I see no track record of blocked transactions. I asked the casino to provide me with the chat transcripts from this week and I am still waiting for a response from them about it.

I am attaching the email correspondence with the casino. I am awaiting for the chat copies so I can provide them to you. Basically I had the same conversation today with the email messages in screenshots 4, 5 and 6. If you can request chat transcript from them as proof that would be great!
staus Resolved
EUSlot Casino - My account has been unfairly disabled
Dear Askgamblers,

When I started playing on your casino I was 18 years old and I did not deposit a lot of money.
I think I have been playing on this casino for around 4 months now. At the beginning all of the deposits and withdrawals went very well and very quick. When you asked me to sent more documents I did and I sent you everything you asked for. And it got approved so I kept playing.
I had my wins and my losses. But never deposited more than 800 euros at the time. I had wins and losses.
I made a list with all my deposits and withdrawals. It came to 2180 euros of deposits, 1417,50 of withdrawals and I still had 570 euro pending so it would be only a 192,5 lose. So I kept waiting on my withdrawal requests to be approved. But every day I went to their 24/7 help desk. But they kept telling me to wait a bit longer for the withdrawal to be approved. One day I asked them to give me someone on a higher department to help me. And they gave me contact with Aleks. He told me that I had to send in more documents. So I did and sent them every document they wanted from me. The withdrawals were made on 16 March and until 15 April without hearing anything about them suddenly my account has been disabled. They sent me an email with the information that I have been using multiple accounts. Which I am not, I asked them which email or anything they found that would duplicate anything from my account. All emails with EUslot will be attached to this complaint. I got a response from Aleks and he found an account with the email stijnbra****[email protected]. And Stijn is a friend of mine who plays on his own account. And then I got another response on my question why is my account disabled. In this email they said that the email was j*rdi*us*ink@up*mail.nl but I have never heard of this email and I don't get the fact that they both say another email and both of the emails are not correct.

I hope that you have enough information and see the process I have been going through.
I saw another complaint being solved so I hope we can solve my problem as well.

Kind Regards,

Jordi Bos
staus Resolved
€570

Complaint Statistics

Resolved 10
Avg. Amount $ 812
Avg. Complaint Duration 4 days
Avg. Response Time 1 day

Review this casino

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Player rating
8.2/10 46 reviews

Top reviews from our players

Great casino! I am impressed;) Very quick and appropriate support. Simple and uncomplicated design. The best selection of games, I recommend it to everyone!

Dear MONIKA998, Thank you for being a part of EUslot family! We are more than happy to read, that you rised our support team, design and selection of games. We wish you a great day! Warm regards, EUslot Casino Team

user avatar

Good deposit bonus and support. Fast verification, i didn't have to attach million documents to withdraw money, so i guess i can recommend this place.

Dear HOLAPER4MEET, Thank you for the review! We do appreciate the time you have taken to describe the pros and cons of our casino. We are more than happy, that you highlighted our bonuses, support and verification process. Wish you the best luck ahead! Warm regards, EUslot Casino team

user avatar

I really like the games from Euslot and here I've found the best staff ever, I really enjoy every moment when I play. You can win really easily. I play this casino since 2018 and still going. I have some nice bonuses receive from that great staff. And I still really like to play.

Dear DANIMARTIN025, Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. If you have any other questions or information to share - we work 24/7. Our support team would be more than happy to answer all your questions! May good luck and fortune always be on your side :) Warm regards, EUslot Casino team

user avatar

Very good casino with all providers and slots I like to play. The bonus terms are very simple and the restricted slots when playing with bonus money are not that much like other casinos.
I manage to wager my 1st bonus and get paid in 1 day, so the verification and withdrawal process are very fast. The support via chat and mail response quickly too.
One of my favorite casinos I would say!!

There is nothing really bad I would say. Only thing is that the slot Reactoonz is in the restricted games list whilst playing with bonus but that's all for me.

Dear UGLYKIDJOE4455, Thank you for being our customer! We are delighted to know, that you are satisfied with our verification and withdrawal processes and also the bonus terms. Regarding the slot Reactoonz, unfortunately we cannot influence the restrictions. Although, we would like to inform you, that we do have more than 3 000 other games, which are really cool. If you have any other questions or information to share - we work 24/7. Our support team would be more than happy to answer all your questions! Warm regards, EUslot Casino team

user avatar

Nice Deposit bonus, friendly helpdesk, won on my first Deposit. Fast verification process. Lot of nice slots and nice layout.
I like this casino a lot and will come back for sure!

Pending withdrawal time was about 15 hours. There are slower casino’s but also faster ones☺️ After the 15 hours pending I had it instant in my bank account, so that is good.

Dear FRANSLOTS, Thank you for posting such a positive review. We are really pleased that you are enjoyed with our bonuses and variety of games. We do our best to provide each player only with positive emotions and fantastic experience. We will go on working hard to make our service faster and better to satisfy our players:) May good luck and fortune always be on your side! Kindest regards, Euslot Casino Team

user avatar

I manage to Wager AG Coin bonus very easy.
There was no problems with any of the slots and the site is very flow and easy to orientate.
The chat support was very kind and answer any of my questions.

Nothing for now. There is nothing bad to say for this casino, for now everything is fine and flow.

Dear LAMEBOT, We are really happy to know, that you managed to wager the AG Coin bonus! We are also more than happy that you are satisfied with our games and support team. We wish you good luck, LAMEBOT! Kind regards, EUslot Casino team

user avatar

Fast and friendly support.
Fast verification when you withdraw.
Fast Withdraw - Won on my first deposit.
Good mix of slots overall.
This could be one of my favorite places

I miss the Play N go slots a lot, but else it's a good variety of slots, just missing the Book of dead and legacy!
Some providers are locked from Denmark, but that's just how it is sadly.

Dear FYNBO1985, Thank you for such a positive review about our online casino. We are pleased to know that you like our fast withdrawals and friendly support. We always do our best to provide each player only with positive emotions and great experience. Also, we care about each player and do everything to provide with all the answers. Wish you the best of luck! Warmest regards, EUSlot Casino Team

user avatar

Incredibly fast verification and withdrawal. Made a hefty profit of 4000 USD, requested a withdrawal, put in all verification documents, got an email within 2 hours saying I was fully verified. Sent them an email asking when my withdrawal would be processed. It was processed within 10 minutes.
Never have I ever had such a positive experience with an online casino when it comes to verification and withdrawal times.
They respond fast to emails and are very polite and nice.

Wish I found this sooner, other casinos should take notes from this one.

A+++

Dear LUCKYNUMBER777, Thank you for such a positive feedback. We are really glad to know that you like our fast verification and easy withdrawals. We hope that you will have only big winnings! Have a nice day :) Warm regards, EUSlot team

user avatar

Very fast verification
Fast services as live chat and withdrawal.
I have great experience with this casino website.
I would like to recommend because I had many experience with many others and this one is so good
Great wins!

Dear IVANIVANOVVANESION, We appreciate you taking time and writing such nice words about our online casino. We are happy that you like our fast verifications. Our support service is always glad to provide each player with marvelous support. Thank you for playing in our casino ;) Warm regards, EUSlot team

user avatar

I started playing on EUslot a short while ago and are very satisfied. Very customer friendly, easy interface, great live support and a great variety of slots. Also withdrawals are very fast.

Dear TOETJE33, We really appreciate your review of our casino! It is really important that you like our customer support, the speed of payments, the website and the variety of slots. We are looking forward to seeing you again! And we are sure that you will get only great experience and amazing offers in the casino. Warmest regards, Euslot Casino Team

user avatar

EUSlot Casino News

Read all news about EUSlot Casino, check for updates and stay tuned for exclusive bonuses.

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The weekends were made for partying and things are about to get wild at EUSlot Casino! Every Sunday, if you’re up for it, you can take on the king of beasts for a chance to win a share of 1,000 spins! The casinos’ Wild Weekend runs every Sunday but is heavily guarded by lions. It’ll take a wild roar and incredible strength, but it’ll all be worth it if you win a share of the spins. Go Wild This WeekendStaying in is the new going out, and at EUSlot Casino there is more than one reason to visit there every weekend. Every Sunday, they are launching their Wild Weekend Tournament and you’re all invited to take part. There are 1,000 bonus spins in the prize pot which will be shared among the top 30 players. To get involved in the action all you have to do is spin the reels and multiply your fortune. Release your inner Wild and you could win a share of 1,000 every Sunday at EUSlot Casino.You can pick any online slots you like and play any time between Sunday 00:01 UTC to 23:59 UTC. You will earn 1 point for every €1 you wager, and your points will be added to the leaderboard.Get Ready for the Prize Pot There are thirty winning positions on there, and if you can secure a place before the tournament finishes you will win one of the following prizes:1st Place: 250 bonus spins2nd Place: 150 bonus spins 3rd Place: 100 bonus spins 4-5th Place - 50 bonus spins6th Place - 35 bonus spins 7th Place - 25 bonus spins 8-18th Place - 20 bonus spins 19-30th Place - 10 bonus spins Prizes will be credited to your account within 48 hours and there is a 3x wagering requirement on any winnings derived from the spins. Your spins will be credited on their Viking Voyage Slot and full terms and conditions are available on their website. Good luck! 

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