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DuxCasino

Our Rating CasinoRank
8.9/10
CasinoRank
Player Rating 88 reviews
9/10
88 reviews
Complaint Response 5 complaints
1 day avg. 5 complaints

AskGamblers Quick Overview

Editor’s View

This is an amazing-looking casino site with instant access to thousands of games. It offers something for everyone, from slots and jackpot games to poker and roulette, as well as many promotions to keep the good times rolling. 

What we like
  • Great welcome offer
  • Amazing games selection
  • Fast payment processing
  • 24/7 multilingual live support
  • Lucrative bonuses and VIP club
What we don’t like
  • List of restricted countries
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


DuxCasino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://www.duxcasino.com/
Established
2020
Licences
Malta Gaming Authority
Affiliate Program
Languages
English, German
Casino Type
Instant Play, Mobile, Live Casino
VIP / Loyalty Program
VIP Program
Social Platforms
Telegram, Facebook, Instagram, X

General Information About Duxcasino

Duxcasino is a state-of-the-art online casino available in English and German languages. Similarly to other great instant casinos, it’s available on both desktop and mobile devices without any downloads.

After signing up, players can claim a multi-stage bonus offer or join many of the ongoing tournaments and promotions. Player loyalty is rewarded through the VIP program, unlocking various benefits like bigger cashback or higher withdrawal limits. High rollers can try their luck with Duxboxes, an instant reward system activated when depositing €30 or higher amounts.

There are also many free-play and low-stakes games, providing a friendly and welcoming environment for beginner players. Continue reading our Duxcasino casino review to learn more about it before you sign up.

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StallCation

Complaints

Read the complaints other players have left for DuxCasino. Learn more about complaints.

Show all complaints
DuxCasino - Multiple Withdrawals Canceled and Missing Payment Method

Dear AskGamblers Team,


I’m reaching out regarding a serious issue with DuxCasino, where multiple of my withdrawal requests have been repeatedly canceled without any valid explanation.


My account is fully verified, and I have not claimed any bonuses. I’ve made several deposits using both credit card and Neteller, which were clearly listed as available payment methods at the time of deposit. However, when I tried to withdraw, only e-wallets (Skrill and Neteller) were available — the credit card option completely vanished from the withdrawal section once my withdrawal via CC was canceled.


Despite following all requirements and using the same deposit methods, my withdrawals were canceled multiple times — specifically, three withdrawals of €999.50 each and a fourth one of €1,019, all rejected by the casino without a clear reason.


To comply with standard casino procedures, I even made an additional deposit via Neteller, which I fully wagered, intending to use it for a future withdrawal in case the casino required that the withdrawal be processed to the most recent deposit method. I did this despite already having funds available in my account, solely to ensure full compliance with their payment policy. However, I have not yet submitted a new withdrawal request, as the credit card withdrawal option has disappeared, leaving me uncertain about how to proceed and which methods are genuinely available for cashouts. I tried all of them without a positive outcome.


When I contacted their support team, they mentioned a technical issue on their side and advised me (multiple times) to try again using another payment method. Unfortunately, the problem remained unresolved, and no proper resolution or timeframe has been provided.


I’ve been gambling online for nearly 18 years, and I have never experienced anything like this. It’s extremely concerning and disappointing, especially since other players have reported similar withdrawal problems with DuxCasino.


I kindly ask for your assistance in reviewing this matter and ensuring that DuxCasino processes my rightful withdrawal and provides a clear, transparent explanation regarding the missing credit card option and repeated cancellations.


Please note that I have full screenshots documenting all deposits, withdrawals, cancellations, and communication with their support team attached.


Thank you very much for your time and support.


Kind regards,

Martin

staus Resolved
€4000
DuxCasino - Winnings confiscated without a given reason

I created an account for DuxCasino on the 17th of March 2022. I made a deposit of 60€ and used a 100% deposit bonus. After carefully playing the games allowed by the bonus terms with the accepted bet amounts I was able to win 4753€ after reaching the wagering requirements. After this I sent them documents such as pictures of my ID, selfie with my ID, proof of address and a screenshot of the deposit confirming it was legit. After consulting the live chat I was informed that the max withdrawal per day is 2500€ so I made a withdrawal for that amount. In the early hours of 18.3.2022 I received email that my account was successfully confirmed and that my withdrawal was accepted. Unfortunately on the morning of 18.3.2022 I received an email saying that my account was closed. From this point on it was silence from Dux casino and my emails were unanswered. In May I finally got contact and we arranged a video call through google meet for "additional verification". This video call consisted of basic questions which I of course answered truthfully. After this call I got an email stating that my remaining balance was confiscated and the decision is final. The decision seems very odd since months before my account was accepted and I was able to withdraw a part of the winnings which would indicate that there were no terms violated.

I'd like to know the reasoning behind confiscating my winnings and mainly what I'm looking for with this complaint is for me to get my remaining winnings of 2253€ that were left in my balance.

staus Resolved

Complaint Statistics

Resolved 5
Avg. Amount $ 2,223
Avg. Complaint Duration 6 days
Avg. Response Time 1 day

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Top reviews from our players

Not a bad design. Quick withdrawals, good bonuses, excellent technical support. I think this is a very decent place to stay. I can safely recommend it to fans of excitement.

In some countries the casino is unavailable, so you need to use VPN or other ways to reach it. What was good is that it was accessible on mobile, you can play from wherever you want!

Hello! Thank you for the feedback. We are glad to hear that you can recommend us to the other players and you enjoyed to play in our casino :) Best regards, DuxCasino Team

user avatar

The game selection is diverse, a lot of different deposit and withdrawal options. U can activate rewarding offers. You will be able to find a method that suits your preferences. I won 3000 eur.

Higher wagers for certain bonuses. The rest is fine, my advice is to read all the terms carefully and don’t forget them later. It is rewarding. Act smart and you will win.

Hi! Thank you for the feedback. Congrats on your win! Hope to see you in our casino again soon ;) Best regards, DuxCasino Team

user avatar

Immediately upon registration, I received a €500 Bonus + 150 Free spins. Of course, the site itself is simply drowned in various pictures and offers. I started playing at the minimum bet. At first, as in the movies, I was lucky-I got about 1000 euros, then the picture changed dramatically and clearly not in my favor. As a result, I played for two hours, first I lost all the winnings, then I took additional deposits for 100 euros and eventually brought out 1100 euros in winnings. The withdrawal of my winnings was fast and painless. So overall experience - guys, I had a blast.

I'm always looking for new casinos because I love variety. This DuxCasino is normal, I liked it. It would be great to add more live games in my opinion...because I am a fan of poker and always in search for a right casino with some new live poker options. I prefer to win in this game online and offline. But from the other hand there are a lot of slots to choose from, so I got my welcome free spins and had a great time.

Hi! Thank you for the feedback. We are glad to hear that you enjoy your time in our casino. We'll try to add more live games :) Best regards, DuxCasino Team

user avatar

I saw them in Google. I decided to try to play. Upon registration, I received a bonus of 500 euros and free spins. Lured, made a deposit, after which also received a bonus of 75%. In two or three days, the bank multiplied by 1.5-2 times. Foolishly, I merged it under 0. I threw in more money, and again received a bonus. I went into the game FireJoker and due to the free spins caught during the game, I got a pretty decent amount. The difference that I lost before, I recaptured and brought to the wallet. I continue to play with the rest of the remaining money. I advise you to try this casino. You should not be upset that you immediately lost. It is not worth pouring in large amounts either. Patience and lack of greed will definitely turn into a reward for you! Good game and success to all!

I am not really a tech person so it took time for me to understand how everything works, but I like the handy filters in the games catalog. What I also dislike is the parrot-brightness of the game banners and so on; I feel pain in my eyes after a long work day. Anyway, this is not a question to this casino but that's a common way to design games I guess.

Hey! Thank you for the feedback. Nice to hear what you like to play in our casino and congrats on your win! Hope to see you again soon ;) Best regards, DuxCasino Team

user avatar

A convenient platform. Everything is clear; A large selection. Quick withdrawal of winnings in convenient ways. They have a so-called weekend reload, I advise you to read about this bonus - it is very convenient for earning money on the weekend.

All bonuses (unless otherwise specified) need to be wagered 40 times before the funds can be withdrawn. The rest is fine, I played there multiple times and was never disappointed by their support, it works swiftly and in a convenient way - via website, email, chat - that is good, some old wellknown online casinos don't offer this variety to users

Hi! Thank you for the feedback. Nice to hear that you enjoy to play in our casino :) Best regards, DuxCasino Team

user avatar

The casino looks very colorful, there are many slot machines. A huge variety. Good welcome bonuses and a nice choice of promotions. I tried today their new game “Lord Merlin and the Lady of the lake” from Playngo and received 30 free spins for the deposit.

You need to have free time to enjoy the game. I spent two hours playing and did not notice. My overall experience is good. I suggest you to try this casino at least for welcome package which is generous and simply have fun.

Hey! Thank you for the feedback. Glad to see that you like our casino and our bonuses :) Best regards, DuxCasino Team

user avatar

Although I am not a very gambling person, sometimes there is a desire to try my luck. And at this point, it is important to find a good resource for the game. And since there are a lot of online casinos on the Internet, it is important to find the best one that suits you. This casino is a great option for an interesting and useful pastime. This is a good casino, which you can safely play. For the first deposits, they give good bonuses, then you can take daily ones, which are also quite good.

There is a lot of software, there are no problems with the fact that there will be no automatic machines, if we are not talking about some exotic, but I did not have any problems with this, and I like to choose slot machines.

Hello! Thank you for the feedback. We are very happy that you enjoying playing in our casino! Hope to see you again soon :) Best regards, DuxCasino Team

user avatar

I have been playing at Dux Casino for several months already and I think they have a very strong bonus system for VIP or as we can call us ‘high rollers”. During that time I have already received loyalty free spins and reached the third level as VIP, so I have got a lot of bonuses from the casino, like 50% bonus and many other perks.

Didn’t find anything negative in my experience. The casino pays fast, pays on time, and offers bonuses and free spins, what can I say, that’s good. I can withdraw money in various currencies and use a variety of methods from credit cards, online wallets, etc. Waiting for more alternatives in e-currencies as well...

Hi! Thank you for the feedback. Glad to see that you like our casino! Best regards, DuxCasino Team

user avatar

I am from Netherlands and that was really cool to find out that I can use multiple payment and withdrawal methods, especially I was glad to find Visa, Maestro and Mastercard in their list.

There is a developed bonus and VIP systems. They at DuxCasino also offered a weekend reload - that’s nice.

Maximum weekend reload is just 150 USD, I wanted more ;) The rest was totally fine. Support works well as I see.
I asked for a help for three times and every time I didn’t wait for their response more than 2 to 3 minutes, and they helped every time fast, I didn’t need to explain my issue too much or wait too long for a solution.

Hey! Thank you for the feedback. We are very happy that you enjoyed playing in our casino! Also, our VIP members receiving cool personal VIP managers which can offer you some special bonuses :) Best regards, DuxCasino Team

user avatar

The casino has an easy registration and treats its players really well by offering a lot of games and especially slot machines from the number of TOP game providers, a nice variety of games, pleasant bonus system and even a lottery with 3000 Euro prize and 2021 free spins..

I loved their purple interface as it was very easy to navigate and find all what I needed without digging in the hectic FAQ as some casinos use to minimize their work with users' questions.

It was firstly confusing to find out that if I want to learn more about the rules of a game, like poker, for example, then I need to go and read the rules individually inside each game’s interface.
However, after getting used to that I really enjoyed the process.

Hello! Thank you for the feedback. Glad to hear that you like to play in our casino :) Best regards, DuxCasino Team

user avatar

DuxCasino News

Read all news about DuxCasino, check for updates and stay tuned for exclusive bonuses.

DuxCasino's €15K Is Up for Grabs in First Tourney Round
Promotion DuxCasino's €15K Is Up for Grabs in First Tourney Round

A brand new tournament is taking part at DuxCasino and there is €15,000 in the prize fund. The Spring Grand Festival is round one of the tournaments which runs until 11 April but stay tuned as more rounds are coming. To take part in the first round all you have to do is play selected online slots and if you can fight off the competition, you’ll win a slice of the prize pot. Spin the Reels to WinThere will be a series of prize pots released at DuxCasino and round one has already started. The current prize fund stands at €15,000 which will be shared among the first 100 people on the leaderboard. To secure yourself a position you will need to play participating online slots which include titles like Majestic King, Book of Tribes, and Mammoth Rampage. Pick from selected online slots and every time you win, you also win leaderboard points.The minimum bet to start earning points towards the leaderboard is €0.20. What’s so interesting about this tournament though, is how you collect points! You will earn one point for every win you accumulate. This means that every time you win, you also win one point and it does not matter how much you wager! Naturally, the more points you collect, the higher up the leaderboard you will climb. The Final StagesNow, listen carefully because this is important. 10% of the score you gain during each round will also be collected as credit points. This will then be added to your score during the final round (round 3). The PrizesIf at the end of the first round you have secured one of the 100 winning positions you’re in for a treat. Finish in the top five to win one of the following:1st Place - €1,7002nd Place - €1,5003rd Place - €1,1004th Place - €8005th Place - €700Other prizes are equally as impressive and will be credited into your casino account and of course, full terms and conditions apply.Then stick around and wait for part two! Good luck!

Steal the Top Spots to Win a Share of €3K or 3,000 Spins at DuxCasino
Promotion Steal the Top Spots to Win a Share of €3K or 3,000 Spins at DuxCasino

If you need a midweek pick-me-up, we’ve found just the place. DuxCasino has launched a midweek tournament and the prize pot consists of €3,000 plus 3,000 additional spins. To take part and stand a chance of topping the leaderboard, all you have to do is play your favourite online slots. If you are one of the 70 top players on the leaderboard, once the tournament has finished, you’re guaranteed to win a prize. Take a Mid-Week SpinThe DuxCasino tournament is short and sweet. It runs for four days, and you must have an active account to take part. The casino has selected a collection of online slots to play, you can pick any ones you want, and the more you play, the higher up the leaderboard you’ll climb. Play selected online slots at DuxCasino and you’ll earn leaderboard points to hopefully win a share of €3,000 or 3,000 extra spins.As long as you have made at least one deposit you will receive 1 point for every €1 you stake and there is no minimum bet to start participating. If you want to steal the victory you need to make it into the leaderboard in the top 70 positions before the tournament closes. Steal the Top Spot The prize pot is a generous one, and your position is determined by how many points you collect. If you want to fight off the competition you’ll need to collect as many points as you can. The leaderboard is displayed at the casino along with how much time you have left to enter. Once the tournament is over your prizes will automatically be credited to your account. Speaking of prizes, if you finish in the top 10 you’ll win a share of the €3,000 pot. Finish in the top 3 to win the following:1st - €10002nd - €5003rd - €200Cash prizes will be paid into your account with a mere 5x wagering requirement. If you win a share of the 3,000 spins instead, your winnings will be subject to a 15x wagering requirement. Anything left in your account once you complete these are yours to keep! All we ask is that you read the terms and conditions before you enter.

Try Your Luck With DuxCasino for a Share of €7,000 Weekly Prize Pool
Promotion Try Your Luck With DuxCasino for a Share of €7,000 Weekly Prize Pool

DuxCasino is all about hosting massive tournaments, and they've done it again this time! Lucky Seven Tournament stretches throughout February and brings a chance to snatch a share of €7,000 in weekly prize pools!That's right, every week means a new chance with a reloaded prize pot so let's see what you must do to get in!Collect Multipliers Now!Of course, to join the tournament, you first must be a member at DuxCasino and the easiest way to become one is to visit the casino via our links and seize one of DuxCasino bonuses.Take your chances with DuxCasino and be in for a €7,000 weekly prize pool!As usual, this one's easy as one, two, three! All you have to do is collect as many multipliers as possible to position yourself on the leaderboard. How? Well, it's pretty simple: every win rewards you with a score based on the win multiplier, so for instance, if you wagered €1 and won €10, you will receive 10 points.Essentially, the more multipliers you score, the better:1 point for a win with a multiplier of 1 to 910 points for a win with a multiplier between 10 and 4975 points for a win with a multiplier between 50 and 99150 points for a win with a multiplier between 100 and 499750 points for a win with a multiplier of 500 or moreThere are dozens of qualifying games so we won’t bother listing them all, but we’re pretty sure you will find something you like. For those multipliers to count toward the promotion, you will be asked to place a minimum of €0.5 per spin. Now let's proceed to prizes, shall we?Four Weeks x €7,000As we said, each of the four weeks in the tournament features a cool prize pot of €7,000 that will be shared among 100 winners, so make those multipliers count!We're currently in week three of the tournament, ending on 21 February. However, you still have enough time to participate, as the points are accumulated throughout the contest! The tournament's final week is set to begin on 22 February and run through the month's end.If you wish to join, don't waste any more time! Just make sure to pore over the casino's Terms and Conditions, and you'll be good to go!Good luck!

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