Del Oro Casino
125% Match Deposit
AskGamblers Quick Overview
Editor’s View
I mostly had a good time at Del Oro Casino. From sign-up to spinning my first slot, it was smooth sailing. The casino offers plenty of ways to reload your account, thousands of games, and solid bonuses, but I wasn’t a fan of how glitchy some pages were, especially those for customer support.
- Very good banking options
- Excellent games selection
- 24/7 live customer support
- Buggy website
- Slow self-exclusion process
Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.
Del Oro Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information about Del Oro Casino
Del Oro Casino is owned and operated by ANJ OF GOLD LIMITADA, a Costa Rican company. It operates under the license number ALSI-202408054-FI3, issued by the Anjouan Gaming Authority. This is one of the weaker gambling licenses when it comes to possible disputes and international coverage, but it’s very popular among crypto casinos like Del Oro Casino.
The casino boasts a 9.1/10 rating at AskGamblers, with players rating it even higher. Del Oro Casino player reviews praise the large games selection, variety of payment methods and supported currencies, as well as fast crypto withdrawals. The biggest criticisms in Del Oro reviews stem from drastically varying RTP, numerous country restrictions, and a slow KYC process, the last one being the most common complaint.
I created my account very quickly, filling out a basic one-page form. I was immediately able to deposit funds into my account and claim the welcome offer, which, at the time of writing this Del Oro Casino review, was a non-sticky 120% matched deposit bonus with x35 wagering (deposit+bonus). Granted, the bonus requirements have to be met within seven days, so this is a tough one to collect.
- E-Wallets 0-1 hours
- Crypto Currencies 0-1 hours
- Bank Transfers 0-24 hours
- Card Payments Not offered
- Weekend Cashouts Yes
- Progressive Jackpot Wins Paid In Installments
Payment Information and Options at Del Oro Casino
This casino accepts a wide variety of currencies, both fiat and crypto, and players can have wallet funds in several currencies at once. But you’ll have to settle on one when claiming a bonus. All deposits are processed instantly and without any extra fees. I liked that the maximum deposit amounts are set high, especially for cryptos.
Withdrawals from this casino are also without fees and with high daily limits, ideal for high rollers. Naturally, you’ll need to complete the KYC process before you can withdraw any money from this casino. Among different Del Oro Casino withdrawal options, crypto wallets and e-wallets are the fastest. The casino processes withdrawals on weekends, too.
Speaking of KYC, to complete the account verification, you’ll need to provide a selfie and a valid ID. Verification may take some time, which is a big downside of this otherwise smooth gambling experience - some players report having to wait more than a week to get approved.
Games at Del Oro Casino
During the time I spent testing this casino for this review, I found over 5,000 games by nearly 50 renowned game providers like Pragmatic Play and RelaxGaming. Most games have free demos you can play for as long as you wish and get familiar with their rules, although a lot of games also have restrictions and can’t be accessed from certain regions.
To find your way around, you can either browse through several collections of these games, use the simple search feature, or use the drop-down toolbar to either filter out or sort the list.
The overall performance of the games was great. I spent some time with Hand of Anubis, Aviator, and 3 Jewel Crowns, trying out their bonus modes and testing whether they remain stable over longer play periods. Luckily, all these games (and a few more!) worked as smoothly as I expected, without any hiccups.
One of the most common players’ complaints in Del Oro reviews, as I mentioned before, is the seemingly low RTP. While the games themselves have this information displayed within their menus, I couldn’t verify the RTP or RNG fairness via the casino.
Del Oro Casino’s Commitment to Responsible Gambling
Like most modern casinos, Del Oro Casino puts a lot of emphasis on providing a safe space for the players. But it’s not just the talk. They allow players to set limits on their deposits, losses, and session times.
All these can be requested via live chat support; you can’t manually set them in your account.
Customers who wish to lock their accounts can initiate the self-exclusion process. It involves emailing the casino at [email protected] and waiting for up to 7 days. Even then, account closure is at the casino’s discretion, which is a very unusual practise.
Customer Support at Del Oro Casino
The support section of this casino caused me a lot of confusion. It’s titled as “support - call now,” but there is no phone number to call. In fact, it initially seemed that the casino has completely removed the live chat support and replaced it with a Discord server with a bunch of players as confused as me.
Turns out, it’s a bug. I’ve managed to get the live chat widget working after refreshing the page a few times. Then, I contacted the support team. They were very helpful and responsive. I was also glad the support isn’t handled by a chatbot; you go straight to the agent after filling out some basic contact information.
Other points of contact with Del Oro Casino’s support are the ticketing system and email. Both options mean you’ll be waiting anywhere from 24 to 72 hours for a reply. Not ideal when you’re looking for a quick resolution of an issue. There is a Telegram account, too, but that’s mostly for keeping up with updates and bonus offers.
Del Oro Casino Bonuses
Check out other Del Oro Casino Bonuses and pick one that suits your needs.
Complaints
Read the complaints other players have left for Del Oro Casino. Learn more about complaints.
Del Oro Casino Complaint Stats
Review this casino
Share your thoughts with other playersTop reviews from our players
Dear Ro555, Thank you for sharing your experience. We’re glad to hear that you enjoyed the games, bonuses, and found our support to be satisfactory. However, we’re sorry to learn about the issues you faced with account verification and the support you received. The delay in account verification is certainly not the experience we aim to provide, and we will investigate this matter to ensure it is addressed promptly. Additionally, we sincerely apologize if our support team’s encouragement to continue playing was inappropriate. Our goal is to support and assist our players, not to pressure them into additional play, especially when they have had a successful run. Your feedback is important to us, and we will use it to improve our processes and ensure that similar issues are handled better in the future. Thank you for bringing this to our attention, and we hope to have the opportunity to provide you with a more positive experience going forward. Warm Regards, Del Oro Casino
This casino is really good in my opinion, especially compared to other casino’s out there. The staff is friendly and helpful, and the website layout looks great. Overall I’m having a good experience at this casino so far! The withdrawal is very fast and easy for me too.
Only small thing I could say is that games sometimes reload randomly and I have to select currency again and rejoin. It’s not too much of a hassle and only a minor inconvenience. Other than that all good!
Actually I did not like anything on this casino and I'll explain everything step by step for players who don't know the rtp how it work and how it can be important for a player
The casino rtp is 94% in pragmatic play compared with other casino (96%) That mean a big very big difference and its no way to win anything on this casino i lost 7k and they want me to get to a bonus the customer service (juliana lima) she is so bad and she doesn't respect the players wich it leads me to close my account and there is something that i noticed on this casino they beg u to play everyday like they know they have a bad rtp and want players to play.
I've been a member of DelOroCasino for over four months now, and it’s hands down the best online casino I’ve ever played at. The instant withdrawals are a game-changer, which is something I’ve never experienced with other casinos. Their customer support is fantastic, available 24/7, and always helpful and professional. Great variety of slots. Great promotions and bonuses are generous, and I always feel secure with my money . They are truly reliable.
Dear PawelPol, Thank you so much for your glowing review! We’re thrilled to hear that your experience with Del Oro Casino has been exceptional. It’s fantastic to know that our instant withdrawals, dedicated customer support, and generous promotions have made a positive impact on your gaming experience. We pride ourselves on providing a secure and enjoyable environment, so your feedback truly means a lot to us. If you ever need anything or have any suggestions, feel free to reach out. Thanks again for being a valued member of our casino! Warm Regards, Del Oro Casino
First of all, I assure you that this is not a comment generated by a BOT. Deloro is one of the best casinos I have seen among about thirty casinos. The site’s design perfectly meets the player’s expectations. An incredible number of providers and slots, featuring the most well-known providers in the market. Recurring bonuses that are not negligible. Secondly, what impresses me the most is the support. Available 24/7, they always have an answer to your question. The support team is exceptionally polite and efficient.
Withdrawals are instant, and that is fantastic. Generally, for me, once validated, I receive them the next day, except on holidays or weekends.
Because nothing is ever perfect, I will add two negative points:
1) The bookmaker is currently unavailable, so you will only have the casino offer for now.
2) If you are European, you always have to change your currency before starting a slot.
Aside from that, it met all my criteria. I also do not understand the negative comments about the RTP. I have had moments of great luck and moments of losses, which is normal. The casino always wins, and this one should be played as a leisure activity, do not forget that!
In short, a remarkable casino that ranks in my personal top 3, and I know that the negative points will be corrected in the future. I wish you all the best ❤️
Dear Lastios, Thank you for your thoughtful and detailed review! We’re honored to be ranked among your top three casinos, especially considering your experience with so many others. It’s wonderful to hear that our site design, extensive game selection, and recurring bonuses have exceeded your expectations. We’re particularly pleased that our 24/7 support team has made a positive impression with their politeness and efficiency—ensuring you feel well-supported is one of our top priorities. We’re glad to hear that you’ve found our instant withdrawal process fantastic, even if there’s a slight delay on holidays and weekends. We appreciate your understanding of the current limitations, such as the absence of a bookmaker and the need for European players to switch currencies before starting a game. Rest assured, we’re always working to improve, and your feedback is incredibly valuable in guiding those efforts. Your perspective on RTP is also insightful. Luck can be unpredictable, and we agree that it’s important to approach casino gaming as a form of entertainment. We’re thrilled that you’ve enjoyed your time with us, and we’re committed to addressing the areas you’ve mentioned to enhance your experience even further. Thank you again for your kind words and for being part of the Del Oro Casino community. Wishing you continued luck and enjoyment! ❤️ Warm Regards, Del Oro Casino
My experience at Del Oro Casino was excellent. Withdrawals are processed at an amazing speed, which is a big plus. The variety of games is huge, and I never run out of new options to explore. Depositing is a simple and straightforward process, which makes it very convenient. The 24/7 support is another highlight, always available and very efficient in resolving any issues. I recommend Del Oro Casino to any player looking for quality and efficiency.
Dear Neithbet, Thank you so much for your glowing review! We’re delighted to hear that your experience at Del Oro Casino has been excellent. It’s great to know that our fast withdrawal processing, wide variety of games, and straightforward deposit process have made your time with us enjoyable. We’re especially proud of our 24/7 support team, and we’re thrilled that they’ve been able to assist you efficiently whenever needed. Your recommendation means a lot to us, and we’re committed to maintaining the high standards you’ve come to expect. We look forward to continuing to provide you with a top-notch gaming experience at Del Oro Casino! Warm Regards, Del Oro Casino
This site doesn't seem to amaze me, honestly. I joined in about a month ago and the experience has been fantastic! - I'm particularly fond of earning points with my wager and here they have a shop where you can buy large free spins sets
with those points!
There's weekly cashback every Thursday (Or Friday) Haha don't quote me on this but there's definitely a weekly cashback. There's a Telegram channel where they let everybody know when it's ready
Right after I joined I wanted to test if withdrawals were actually instant, so I made a small dep for testing sakes and omg, got the money back into my Skrill account in one sec LOL. 10/10, period.
Where should I start hmmm... First thing y'all need to know is that this casino has instant withdrawals and when I say instant I mean they're LIGHTNING FAST lol, no matter the payment method, I've tried at least 3 thus far. I got a 150% bonus for my first depo, pretty decent considering most casinos are doing only 100%. Wagering is only applied on the bonus funds, not the deposit, I liked that... They often hook me up with freebies if I'm having a bad streak)) Overall my experience has been quite good and I plan to continue playing here till I become VIP or hit a max win, whatever happens first hahahah
Dear NovakJo03, Thank you for your enthusiastic review! We’re thrilled to hear that you’ve had such a positive experience with our instant withdrawals—your description of them as “LIGHTNING FAST” made us smile! It’s great to know that our withdrawal process has been consistently smooth across different payment methods for you. We’re glad you appreciated the 150% bonus on your first deposit, along with our approach to wagering, where it’s only applied to bonus funds. We strive to offer promotions that add real value to your gameplay. It’s also fantastic to hear that our team has been able to brighten your day with freebies during those tougher streaks. We’re excited to have you as part of our community and look forward to celebrating your journey with us, whether it’s reaching VIP status or hitting that max win first! Thanks again for your kind words, and we’ll be here to cheer you on every step of the way. Warm Regards, Del Oro Casino
I don’t have much negative as I never tried to withdraw yet they took away the best providers and slots so just an average casino now. Needs a lot more providers to compete with the bigger casinos online.
Dear Smart12, Thank you for sharing your thoughts with us. We’re glad to hear that you haven’t encountered many negatives so far, but we’re sorry to learn that some of your favorite providers and slots are no longer available. We understand how important game variety is, and we’re actively working to expand our selection to include more top-tier providers and popular slots. We appreciate your honest feedback and recognize that having a broader range of games is crucial to competing with larger online casinos. Your input is invaluable as we strive to enhance our offerings and deliver a better experience for our players. We hope you’ll stick with us as we continue to grow and improve, and if you have any suggestions for specific providers or games you’d like to see, we’d love to hear them. Warm Regards, Del Oro Casino
The minimum deposit amount for crypto deposits is a little high compared to other casinos, but it is not a big problem if you deposit a high amount. They also take a 2% tax on every withdrawal.
Thank you for your feedback. We appreciate you taking the time to share your thoughts with us. We want to clarify that while our minimum deposit amount for crypto may seem higher compared to some other casinos, we believe it’s a reasonable threshold given the quality and security of our platform. For players depositing larger amounts, this minimum shouldn’t pose any issue, but we understand that it might not be ideal for everyone. Rest assured, we regularly review our policies to ensure they remain competitive and fair. As for the 2% fee on withdrawals, this charge helps cover transaction costs and supports the continued delivery of our top-notch services. We are one of the only casinos out there that offer instant withdrawals, and they come with a very expensive cost for us. We recognize that fees are a consideration for our players, and we’re always looking for ways to optimize our offerings and provide the best possible experience. Your feedback is important to us, and we’re committed to continually improving. We hope to keep providing you with a rewarding and enjoyable gaming experience. If you have any further concerns or suggestions, our support team is here to help. Warm Regards, Del Oro Casino
Del Oro Casino News
Read all news about Del Oro Casino, check for updates and stay tuned for exclusive bonuses.
AskGamblers has just turned 20, which means it’s party time! To celebrate, our casino friends are showering players with all kinds of goodies - think Free Spins, no-deposit treats, deposit boosts, and other fun surprises across your favourite slots.Cake, Balloons and Exclusive BonusesThere isn't a birthday party without a cake, some balloons and exciting presents.The party lasts from 1 April to 6 April! The 5-day celebration is the only way to mark this amazing milestone, so pick up an exclusive bonus and join us:[BONUS]Slots Gallery Casino: 20 Free Spins[BONUS][BONUS]Gangsta Casino Bonus: 20 Free Spins[BONUS][BONUS]7BitCasino Bonus: 20 Free Spins[BONUS][BONUS]Mondcasino Bonus: 20 Free Spins[BONUS][BONUS]Casinostars.io Bonus: 20 Free Spins[BONUS][BONUS]Boho Casino Bonus: 20 Free Spins[BONUS][BONUS]Axecasino: 100% up to €1000 + 50 Free Spins[BONUS][BONUS]SpinDragons Casino Bonus: 20 Free Spins Upon Registration[BONUS][BONUS]EgoGames Casino Bonus: 20 Free Spins[BONUS][BONUS]Heats Casino Bonus: 200% Match Deposit + 20 Free Spins[BONUS][BONUS]Bitkingz Casino: 20 Free Spins Upon Registration[BONUS][BONUS]ZuluSpins Casino Bonus: 20 Free Spins Upon Registration[BONUS][BONUS]Del Oro Casino Bonus: 200% Match Deposit + 20 Free Spins[BONUS]We’re getting older, but we have no plans to stop. Hope we’ll see you at the dance floor, because we’ve prepared some moves! Have you?
It is our great pleasure to announce that we have just gained another member of our exclusive Certified Casino club: Del Oro Casino!As we treat them to a much-deserved round of applause, let’s revisit what is necessary for a casino to receive our Certificate of Trust and why Del Oro qualified, shall we?Del Oro Casino Gets Certified and Here’s WhyTime to brush up on our certification rules. For starters, in order to be eligible for the AskGamblers Certificate of Trust, a casino needs to have a CasinoRank score of at least 8.0 and Del Oro Casino has an outstanding 9.1!Not only has our unbiased algorithm awarded the casino with such a high score, but our players agree too (and then some). Namely, the player rating of Del Oro Casino is an incredible 9.7! That's right; that’s how highly your peers think of our newest Certified Casino.Del Oro Casino has an incredible 9.1 CasinoRank score and is rated 9.7, according to players!What’s more, Certified Casinos have to have fast payouts, be committed to responsible gambling, be fair, safe, and transparent in their dealings with their players, fully licenced and regulated, and be present on our website for at least six months, during which they showcase an excellent AGCCS (Complaint Service) track record.And guess what? Del Oro checks every box! Just ask your fellow players; they’ve singled out “deposits and withdrawals without any hassle” and praised Del Oro’s customer support, a detail we value greatly.Keep Up the Good Work, Del Oro!We hope Del Oro Casino continues to value and respect their players, be there for you whenever you run into any issue, and consistently offer high-quality service. Ready to join our latest Certified Casino? Visit Del Oro Casino, sign up, and have fun playing casino games at one of the highest-rated online casinos in our database!
Recommended This Month
Screenshot
Nice games and ok support. Good bonuses. Seems a lot has won lately. I did win some aswell. But never managed to cashout as my account took forever to get verified.
Waited 2 days for verification of my account, and still no verification. I won a good amount and was encouraged by support to keep playing because someone had their balance up to 200 000euro. I fell for this and ended up losing all. A decent casino shouldn't have support encourage your to play your winnings.