LIKED
I had taken this bonus to just play Pragmatic play slots and before signing up I had asked the live chat if VPN is allowed because that’s the only way I can I can play Pragmatic slots. The casino said they are VPN friendly so I took this bonus with a deposit of NZD20. I got the bonus added and with a total balance of NZD50 I started to look for Pragmatic play slots but I couldn’t find them anywhere. After contacting live chat they told me that Pragmatic slots are restricted for my region. I asked them but I was told I could play using VPN but chat replied that Pragmatic is blocked as my registration country is India. I felt cheated. I calmed myself down and looked for one of my favourite slot Tome of Madness. Before I launched the game the casino asked me to choose from 20 different currency to opt for a ‘Playing currency’. This was ridiculous because if I have chosen NZD as my deposit currency I would also like to play in that currency. I now had no other option but to choose a currency and I picked USD as my playing currency and this meant that my balance of NZD50 now became USD30. I had not even done one spin at this casino but everything about this casino was disappointing. Tome of madness took half of my balance and I then played the rest of my balance on Moon princess trinity and lost my funds.
Very disappointed at the casino. The bonus looked promising but the casino was very misleading. They don’t give full information about their casino structure.
DISLIKED