Del Oro Casino Complaints - Withdrawal & Other Problems

Del Oro Casino - They delay verification process on purpose

Hello, I would like to share with you something that i never met before.I registered at Del Oro Casino and played at the beginning of April. At the ...

Del Oro Casino - Delay in the additional KYC verification by the casino

Please help me.I completed the initial KYC verification before making any deposit. After that, I made a deposit and won, so I tried to withdraw my ...

Del Oro Casino - Failed to block my account due to gambling issues

Hello AskGamblers Team,I am submitting a complaint against Del Oro Casino regarding their failure to act on a responsible gambling request.On 16 ...

Del Oro Casino - Has not checked my KYC in over 2 weeks

Hello,I uploaded my KYC to Del Oro casino over 2 weeks ago (Just prior to Dec 14th). They only request a selfie and a passport picture.They have not ...

Del Oro Casino - Crypto Payout sent to an old stored address

Hi,this is the second time the Casino sent my coins to an old wallet from me that isnt accessible anymore by me. 25 SEP and 28 NOV. Overall ...

Del Oro Casino - Pending refund after 3 months

Very good afternoon. 3 months ago, the casino “Del Oro” asked me for the necessary documentation to process a refund of deposits made on their ...

Del Oro Casino - Withdrawal FEE too high

I deposited €300, I won €1000 after a bonus hunt and I withdraw €1000 but the casino let me pay €990 FEE so I only received €10 in my bank ...

Del Oro Casino - Account closure with balance worth 3k euros

As of today, my account was closed apparently due to new regulations (people located in France had their account bein shut down). I didn't receive any ...

Del Oro Casino - Del Oro withholding my winnings 980 EUR

Hi there. I hope you are well. I recently had a small win at Deloro Casino on the 17th September. The amount was €980. My account is fully verified ...

Del Oro Casino - Casino refusing to honor bonus terms agreed upon with live chat

So I joined casino Del Oro yesterday because I had them recommended to me by a friend and was told that they offer a personalized for your first ...