Del Oro Casino
125% Match Deposit
AskGamblers Quick Overview
Editor’s View
I mostly had a good time at Del Oro Casino. From sign-up to spinning my first slot, it was smooth sailing. The casino offers plenty of ways to reload your account, thousands of games, and solid bonuses, but I wasn’t a fan of how glitchy some pages were, especially those for customer support.
- Very good banking options
- Excellent games selection
- 24/7 live customer support
- Buggy website
- Slow self-exclusion process
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Del Oro Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information about Del Oro Casino
Del Oro Casino is owned and operated by ANJ OF GOLD LIMITADA, a Costa Rican company. It operates under the license number ALSI-202408054-FI3, issued by the Anjouan Gaming Authority. This is one of the weaker gambling licenses when it comes to possible disputes and international coverage, but it’s very popular among crypto casinos like Del Oro Casino.
The casino boasts a 9.1/10 rating at AskGamblers, with players rating it even higher. Del Oro Casino player reviews praise the large games selection, variety of payment methods and supported currencies, as well as fast crypto withdrawals. The biggest criticisms in Del Oro reviews stem from drastically varying RTP, numerous country restrictions, and a slow KYC process, the last one being the most common complaint.
I created my account very quickly, filling out a basic one-page form. I was immediately able to deposit funds into my account and claim the welcome offer, which, at the time of writing this Del Oro Casino review, was a non-sticky 120% matched deposit bonus with x35 wagering (deposit+bonus). Granted, the bonus requirements have to be met within seven days, so this is a tough one to collect.
- E-Wallets 0-1 hours
- Crypto Currencies 0-1 hours
- Bank Transfers 0-24 hours
- Card Payments Not offered
- Weekend Cashouts Yes
- Progressive Jackpot Wins Paid In Installments
Payment Information and Options at Del Oro Casino
This casino accepts a wide variety of currencies, both fiat and crypto, and players can have wallet funds in several currencies at once. But you’ll have to settle on one when claiming a bonus. All deposits are processed instantly and without any extra fees. I liked that the maximum deposit amounts are set high, especially for cryptos.
Withdrawals from this casino are also without fees and with high daily limits, ideal for high rollers. Naturally, you’ll need to complete the KYC process before you can withdraw any money from this casino. Among different Del Oro Casino withdrawal options, crypto wallets and e-wallets are the fastest. The casino processes withdrawals on weekends, too.
Speaking of KYC, to complete the account verification, you’ll need to provide a selfie and a valid ID. Verification may take some time, which is a big downside of this otherwise smooth gambling experience - some players report having to wait more than a week to get approved.
Games at Del Oro Casino
During the time I spent testing this casino for this review, I found over 5,000 games by nearly 50 renowned game providers like Pragmatic Play and RelaxGaming. Most games have free demos you can play for as long as you wish and get familiar with their rules, although a lot of games also have restrictions and can’t be accessed from certain regions.
To find your way around, you can either browse through several collections of these games, use the simple search feature, or use the drop-down toolbar to either filter out or sort the list.
The overall performance of the games was great. I spent some time with Hand of Anubis, Aviator, and 3 Jewel Crowns, trying out their bonus modes and testing whether they remain stable over longer play periods. Luckily, all these games (and a few more!) worked as smoothly as I expected, without any hiccups.
One of the most common players’ complaints in Del Oro reviews, as I mentioned before, is the seemingly low RTP. While the games themselves have this information displayed within their menus, I couldn’t verify the RTP or RNG fairness via the casino.
Del Oro Casino’s Commitment to Responsible Gambling
Like most modern casinos, Del Oro Casino puts a lot of emphasis on providing a safe space for the players. But it’s not just the talk. They allow players to set limits on their deposits, losses, and session times.
All these can be requested via live chat support; you can’t manually set them in your account.
Customers who wish to lock their accounts can initiate the self-exclusion process. It involves emailing the casino at [email protected] and waiting for up to 7 days. Even then, account closure is at the casino’s discretion, which is a very unusual practise.
Customer Support at Del Oro Casino
The support section of this casino caused me a lot of confusion. It’s titled as “support - call now,” but there is no phone number to call. In fact, it initially seemed that the casino has completely removed the live chat support and replaced it with a Discord server with a bunch of players as confused as me.
Turns out, it’s a bug. I’ve managed to get the live chat widget working after refreshing the page a few times. Then, I contacted the support team. They were very helpful and responsive. I was also glad the support isn’t handled by a chatbot; you go straight to the agent after filling out some basic contact information.
Other points of contact with Del Oro Casino’s support are the ticketing system and email. Both options mean you’ll be waiting anywhere from 24 to 72 hours for a reply. Not ideal when you’re looking for a quick resolution of an issue. There is a Telegram account, too, but that’s mostly for keeping up with updates and bonus offers.
Del Oro Casino Bonuses
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Complaints
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Del Oro Casino Complaint Stats
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Share your thoughts with other playersTop reviews from our players
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I play in this casino at least 4 times a week. There is no reason to play anywhere else: I have high cashback no wager, I get deposit matches 3-4 times per week non sticky, the support is incredible, and withdrawals are instant.
There are so many casinos on the market it is truly hard to find a good one and I found this casino on another website but it really has been such a pleasure to be a part of the family.
I feel special whenever I play and I have won a lot of money here as well which is definitely a plus.
I don't know how the agents are awake literally 24/7 but it's something admirable. I have been a part of this casino for about 3 months and have already invited 6 of my friends to it as well.
I am not a huge review giver but keep up the good work Del Oro Casino you are 10/10 in my opinion.
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As someone who has been playing at online casinos for over two years, I can confidently say that Del Oro Casino is, without a doubt, the best I’ve ever encountered. From the moment I signed up, I was amazed by the quality and sheer size of the game selection available. The variety is impressive, with a range that includes everything from slots to live games that truly capture the excitement of being in a physical casino. Additionally, the card games are executed with such precision that each session feels like a unique experience.
Another aspect that has kept me loyal to Del Oro Casino is the ease with which I can deposit to my account. The casino offers a wide range of deposit methods, ensuring that any player, no matter where they are, can find a convenient option. But what really stands out is the speed of the withdrawals. Every time I’ve requested a withdrawal, the money has been transferred instantly, something I’ve never seen at any other casino. This speed gives me incredible confidence in their service.
What truly sets Del Oro Casino apart, however, is the customer support. With 24/7 availability, I’ve always been greeted by extremely friendly and kind support representatives who promptly resolved any questions or issues I had. It’s rare to find support that’s both efficient and welcoming, and this makes all the difference when you’re investing time and money into a gaming platform.
In summary, after more than two years of playing at Del Oro Casino, I can confidently say that no other online casino offers such a complete and satisfying experience. From the vast selection of games to the fast withdrawals and exceptional support, Del Oro excels in every aspect. I highly recommend this casino to all players—you won’t be disappointed. Sorry for the long review but I felt tat I need to do this.
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This has become my main and only casino now. I've tried countless of casinos but none compare to the experience I've had here. The game selection is great, and everything just works seamlessly. I've withdrawn significant amounts without any hassle.
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Del Oro Casino News
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Recommended This Month
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Awesome casino, I had a blast playing with all the games, I won a couple time but more importand it was fun!!! Few casinos offer this and I am happy to had found this casino, super recommended