Del Oro Casino
125% Match Deposit
AskGamblers Quick Overview
Editor’s View
I mostly had a good time at Del Oro Casino. From sign-up to spinning my first slot, it was smooth sailing. The casino offers plenty of ways to reload your account, thousands of games, and solid bonuses, but I wasn’t a fan of how glitchy some pages were, especially those for customer support.
- Very good banking options
- Excellent games selection
- 24/7 live customer support
- Buggy website
- Slow self-exclusion process
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Del Oro Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information about Del Oro Casino
Del Oro Casino is owned and operated by ANJ OF GOLD LIMITADA, a Costa Rican company. It operates under the license number ALSI-202408054-FI3, issued by the Anjouan Gaming Authority. This is one of the weaker gambling licenses when it comes to possible disputes and international coverage, but it’s very popular among crypto casinos like Del Oro Casino.
The casino boasts a 9.1/10 rating at AskGamblers, with players rating it even higher. Del Oro Casino player reviews praise the large games selection, variety of payment methods and supported currencies, as well as fast crypto withdrawals. The biggest criticisms in Del Oro reviews stem from drastically varying RTP, numerous country restrictions, and a slow KYC process, the last one being the most common complaint.
I created my account very quickly, filling out a basic one-page form. I was immediately able to deposit funds into my account and claim the welcome offer, which, at the time of writing this Del Oro Casino review, was a non-sticky 120% matched deposit bonus with x35 wagering (deposit+bonus). Granted, the bonus requirements have to be met within seven days, so this is a tough one to collect.
- E-Wallets 0-1 hours
- Crypto Currencies 0-1 hours
- Bank Transfers 0-24 hours
- Card Payments Not offered
- Weekend Cashouts Yes
- Progressive Jackpot Wins Paid In Installments
Payment Information and Options at Del Oro Casino
This casino accepts a wide variety of currencies, both fiat and crypto, and players can have wallet funds in several currencies at once. But you’ll have to settle on one when claiming a bonus. All deposits are processed instantly and without any extra fees. I liked that the maximum deposit amounts are set high, especially for cryptos.
Withdrawals from this casino are also without fees and with high daily limits, ideal for high rollers. Naturally, you’ll need to complete the KYC process before you can withdraw any money from this casino. Among different Del Oro Casino withdrawal options, crypto wallets and e-wallets are the fastest. The casino processes withdrawals on weekends, too.
Speaking of KYC, to complete the account verification, you’ll need to provide a selfie and a valid ID. Verification may take some time, which is a big downside of this otherwise smooth gambling experience - some players report having to wait more than a week to get approved.
Games at Del Oro Casino
During the time I spent testing this casino for this review, I found over 5,000 games by nearly 50 renowned game providers like Pragmatic Play and RelaxGaming. Most games have free demos you can play for as long as you wish and get familiar with their rules, although a lot of games also have restrictions and can’t be accessed from certain regions.
To find your way around, you can either browse through several collections of these games, use the simple search feature, or use the drop-down toolbar to either filter out or sort the list.
The overall performance of the games was great. I spent some time with Hand of Anubis, Aviator, and 3 Jewel Crowns, trying out their bonus modes and testing whether they remain stable over longer play periods. Luckily, all these games (and a few more!) worked as smoothly as I expected, without any hiccups.
One of the most common players’ complaints in Del Oro reviews, as I mentioned before, is the seemingly low RTP. While the games themselves have this information displayed within their menus, I couldn’t verify the RTP or RNG fairness via the casino.
Del Oro Casino’s Commitment to Responsible Gambling
Like most modern casinos, Del Oro Casino puts a lot of emphasis on providing a safe space for the players. But it’s not just the talk. They allow players to set limits on their deposits, losses, and session times.
All these can be requested via live chat support; you can’t manually set them in your account.
Customers who wish to lock their accounts can initiate the self-exclusion process. It involves emailing the casino at [email protected] and waiting for up to 7 days. Even then, account closure is at the casino’s discretion, which is a very unusual practise.
Customer Support at Del Oro Casino
The support section of this casino caused me a lot of confusion. It’s titled as “support - call now,” but there is no phone number to call. In fact, it initially seemed that the casino has completely removed the live chat support and replaced it with a Discord server with a bunch of players as confused as me.
Turns out, it’s a bug. I’ve managed to get the live chat widget working after refreshing the page a few times. Then, I contacted the support team. They were very helpful and responsive. I was also glad the support isn’t handled by a chatbot; you go straight to the agent after filling out some basic contact information.
Other points of contact with Del Oro Casino’s support are the ticketing system and email. Both options mean you’ll be waiting anywhere from 24 to 72 hours for a reply. Not ideal when you’re looking for a quick resolution of an issue. There is a Telegram account, too, but that’s mostly for keeping up with updates and bonus offers.
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Complaints
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Del Oro Casino Complaint Stats
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Share your thoughts with other playersTop reviews from our players
Dear Magard, Thank you for sharing your amazing experience! We’re thrilled to hear about your huge jackpot win and how quickly your withdrawal was processed. It’s great to know that our game variety, instant payouts, and responsive support team have made such a positive impact on your gaming experience. We appreciate your recommendation and are here to support you whenever you need. If you have any questions or need assistance, don’t hesitate to reach out. Warm regards, Del Oro Casino
I found this casino by chance, and it quickly became a favorite. The variety of games is great, and the site is super easy to use, which is a big deal for me since I’m not the best with tech. The support team is always friendly and quick to help, and I was impressed when my withdrawal showed up in my bank account in seconds!!!!
Dear Thement, Thank you for your review! We’re thrilled to hear that Del Oro Casino has quickly become a favorite for you. It’s wonderful to know that you’re enjoying our variety of games and find the site easy to use. We’re also delighted that our friendly support team and rapid withdrawal process have made a positive impression. If you ever need any further assistance or have suggestions, feel free to reach out. Warm regards, Del Oro Casino
Del Oro Casino stands out with its variety of providers and slots. The site is easy to use, and the support team is always available, friendly, and quick to help. Withdrawals are usually fast, showing up the next day unless it’s a holiday or weekend. The bonuses are generous, and the support is excellent. The lack of a sportsbook and the need to switch currency if you're in Europe are small downsides. Despite these, Del Oro is in my top 3 casinos, and I believe they’ll fix the few issues.
Dear Fationeten82, Thank you for your review! We’re pleased to hear that you appreciate our variety of providers and slots, as well as our user-friendly site and responsive support team. It’s great to know that you find our withdrawals generally fast and our bonuses generous. We also appreciate your feedback on the lack of a sportsbook and the currency switch for European players. We’re always working to improve and will keep your suggestions in mind. If you have any further questions or need assistance, don’t hesitate to reach out. Warm regards, Del Oro Casino
The design of the site is user-friendly, and the support team is available every time I've needed them, always polite and efficient. Withdrawals are usually instant, arriving the next day unless it’s a holiday or weekend. The bonuses are generous, and the support is top-notch. However, the absence of a bookmaker and the need to change currency if you’re European are minor drawbacks. Despite that, it ranks in my personal top 3 casinos.
Dear Yoution, Thank you for your review! We’re glad to hear that you find our site design user-friendly and that our support team has been polite and efficient in addressing your needs. It’s great to know that our withdrawals are generally instant and that you appreciate our generous bonuses. We also appreciate your feedback about the absence of a bookmaker and the currency change for European players. We’re always looking to improve and will take your comments into consideration. If you have any other suggestions or need assistance, feel free to reach out. Warm regards, Del Oro Casino
Instant withdrawals have been a game-changer for me, and their 24/7 customer support is always on point, offering professional and prompt assistance. The slots are diverse and the promotions are generous, making every session enjoyable. Del Oro is a reliable choice for anyone looking for a top-tier online casino experience ❤️🔥
Dear Mougge, Thank you for your review! We’re excited to hear that our instant withdrawals and 24/7 customer support have been so beneficial for you. It’s great to know that our diverse slots and generous promotions are adding to your enjoyment. We appreciate your feedback and are here to help with any needs or questions you might have. If you ever need anything, don’t hesitate to reach out. Warm regards, Del Oro Casino
I've experienced smooth withdrawals without any delays, which speaks to their efficiency. Their customer support is responsive and helpful, always ready to assist with any issues. The user-friendly design and variety of games are also positive aspects. Plus, their VPN-friendly policy is a useful feature.
Dear NathaliaCamargo, Thank you for your review! We’re pleased to hear that you’ve found our withdrawals to be smooth and efficient, and that our responsive customer support has been helpful. It’s great to know that you appreciate our user-friendly design, game variety, and VPN-friendly policy. If you have any questions or need further assistance, don’t hesitate to reach out. We’re here to support you and enhance your gaming experience. Warm regards, Del Oro Casino
In addition to its swift deposit and withdrawal processes, this casino shines with its exceptional customer support. They frequently offer generous bonuses, often with minimal or no wagering requirements.
Dear Natanaelsobreira, Thank you for your review! We’re pleased to hear that our swift deposit and withdrawal processes, along with our exceptional customer support, have made a positive impact. It’s great to know that you’ve appreciated the generous bonuses, especially those with minimal or no wagering requirements. If you have any questions or need assistance, feel free to reach out. We’re here to help and ensure you have a great experience. Warm regards, Del Oro Casino
Every time I’ve reached out to customer support, they’ve gone above and beyond—not only resolving my issues but also surprising me with bonuses. I’ve received no-wager free spins and substantial match bonuses that actually feel attainable. It’s clear that they value players, offering rewards that make a real difference in your gaming experience. If you’re looking for a casino that genuinely cares, Del Oro is the one.
Dear Witerequinge, Thank you for your review! It’s fantastic to hear that our customer support team has consistently gone above and beyond, not only resolving your issues but also surprising you with bonuses. We’re delighted that our no-wager free spins and substantial match bonuses have enhanced your gaming experience. We’re committed to valuing our players and providing rewards that make a real difference. If you have any questions or need further assistance, don’t hesitate to get in touch. Warm regards, Del Oro Casino
Beyond the instant deposits and withdrawals, their customer support is always eager to offer bonuses—often with no strings attached. I’ve received several no-wager bonuses just for being a loyal player, and their wager bonuses are fair and attainable. Combine that with an extensive game library and you’ve got a casino that truly knows how to keep its players happy.
Dear Squethe1989, Thank you for your feedback! We’re pleased to hear that our instant deposits and withdrawals, as well as our customer support’s bonus offerings, have contributed to your positive experience. It’s great to know you’ve enjoyed the no-wager bonuses and found our other bonuses fair and accessible. With our extensive game library, we aim to keep our players entertained and satisfied. If you have any questions or need assistance, feel free to reach out. Warm regards, Del Oro Casino
Hassle-free withdrawals. Even more impressive is their customer support, which isn’t stingy when it comes to bonuses. Whether it’s a no-wager free spin or a generous match bonus, they’re always ready to make you feel valued. The fact that the bonuses often come with low or no wagering requirements makes them even more appealing.
Dear Morris, Thank you for your review! It’s great to hear that our hassle-free withdrawals and excellent customer support have made a difference. We’re pleased that our bonuses, particularly those with low or no wagering requirements, have added to your positive experience. We appreciate your feedback and are here to assist with any questions or needs you may have. Feel free to reach out anytime. Warm regards, Del Oro Casino
Del Oro Casino News
Read all news about Del Oro Casino, check for updates and stay tuned for exclusive bonuses.
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Recommended This Month
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I had been playing at this casino for a while, just enjoying the variety of games and the smooth experience. One evening, I decided to try my luck on a slot I hadn’t played before. I couldn’t believe it when I hit a massive jackpot—way more than I ever expected to win!
My heart was racing, and I was a bit nervous about how long it might take to get the money. But to my surprise, the withdrawal was processed instantly, and the money was in my account within minutes. It felt unreal, like a dream come true
This experience made me a firm believer in this casino. The game variety, the quick payouts, and the responsive support team make it a top choice. If you’re looking for a reliable place to play, I can’t recommend this casino enough.