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Del Oro Casino

Del Oro Casino
Welcome Bonus
Exclusive Offer

125% Match Deposit + 25 Free Spins

Bonus Code: SUMMERORO
Our Rating CasinoRank
9.1/10
CasinoRank
Player Rating 312 reviews
9.4/10
312 reviews
Complaint Response 9 complaints
2 days avg. 9 complaints

AskGamblers Quick Overview

Editor’s View

Del Oro Casino is a styling-looking casino home to a selection of games from top providers. Some of the games are crypto-friendly, and the casino supports secure transactions. Live chat is 24/7 should you need it, and the casino is available on any device. 

What we like
  • 24/7 live chat
  • Secure payment options
  • Quick withdrawals
What we don’t like
  • Multiple country restrictions
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Del Oro Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Established
2023
Licences
Anjouan Gaming Board
Affiliate Program
Languages
English, Spanish, French, Portuguese, Hebrew, Arabic, Russian, Turkish, Korean, Chinese, Hindi, German, Italian, Norwegian, Swedish, Danish, Finnish
Casino Type
Instant Play, Live Casino, Mobile, Crypto Casino, Sports

General Information about Del Oro Casino

Del Oro Casino is an online casino home to thousands of games from top providers. It’s also a sports betting site, but we won’t be discussing sports in our casino review. You can visit our sporting section on the forum at any time. 

The casino supports a list of languages, which we have listed above. You can select your preferred language at any time. The casino also supports all the latest devices, including smartphones and tablets, if you prefer mobile casinos

Below, you’ll find our detailed casino review, but you can also use this page to check the casino rating and complaints history and write your own review! 

StallCation

Del Oro Casino Bonuses

Check out other Del Oro Casino Bonuses and pick one that suits your needs.

Discover all bonuses
Exclusive Offer
125% Match Deposit
Category Welcome Bonus
Minimum Deposit €500
Bonus Code: AG125
Exclusive Offer
200% Match Deposit + 20 Free Spins
Category Welcome Bonus
Minimum Deposit €10
Bonus Code: askgamblers!
Exclusive Offer
175% up to €10000
Category Welcome Bonus
Minimum Deposit €20
Bonus Code: ASK175
Exclusive Offer
10 Bonus Spins
Category No Deposit Bonus
Free Spins N/A
Free Spins WR N/A
Reload Bonus
55% Friday Reload Bonus
Minimum Deposit €20
Wagering Requirements 35xb
Bonus Percentage 55%
Reload Bonus
50% Tuesday Reload Bonus
Minimum Deposit €20
Wagering Requirements 35xb
Bonus Percentage 50%
Reload Bonus
60% Sunday Reload Bonus
Minimum Deposit €20
Wagering Requirements 35xb
Bonus Percentage 60%
Match Deposit Bonus
75% up to $750, 2nd Deposit Bonus
Minimum Deposit $10
Wagering Requirements 30xb
Bonus Percentage 75%
Welcome Bonus
150% up to $1500, 1st Deposit Bonus
Minimum Deposit $10
Wagering Requirements 35xb
Bonus Percentage 150%
Cashback Bonus
Up to 15% Cashback Bonus
Bonus Percentage 15%
Wagering Requirements No Wagering Bonuses
Maximum Cashout N/A

Complaints

Read the complaints other players have left for Del Oro Casino. Learn more about complaints.

Show all complaints
Casino refusing to honor bonus terms agreed upon with live chat
So I joined casino Del Oro yesterday because I had them recommended to me by a friend and was told that they offer a personalized for your first deposit. So I joined the website and talk to the live chat agents and was negotiating my first bonus offer with Victoria and it's terms. we came to the agreement that I would get either a 150% or $200% match deposit bonus with 35 times wagering with no Max win/withdrawal. Great!

"The bonus is ready to go" Victoria said just give me the thumbs up and I'll activate it for you. When I replied to her saying yes please do, somebody else entered the chat and said they were taking over for her it said that this person, Sofia, was the operations manager so I wasn't worried as Sofia obviously knew what she was doing and it was clearly stated that she knew she was taking over the conversation from someone else and made comments about terms that were only discussed with Victoria so she was obviously aware of our conversation so I said that's fine and let this new chat agent activate my bonus with seemingly no issues and started playing.

I had some luck and managed to get my winnings up to about $2300 worth and completed the wagering only to find that the moment I completed way during half of my balance was taken when I tried to speak to the agent about it I was I was told that there was a max win amount. I tried to explain that we had agreed there would be no Max win and even shared screenshots of the conversation with her but I they tried to convince me that the agent had phrased it in such a way that it meant something different and she wasn't actually agreeing to no Max when cap she was agreeing to know overall withdrawal amount limit. They also tried to tell me that their agents dont have the ability to change the max withdrawal amount which is also later proven untrue.

I tried later on to speak to another agent who I showed that in their own terms and conditions it is called Max cash out (which is what me and Victoria were referring to it as), and shared web pages that also defined max withdrawal as a max win cap for bonus, and simply got given the run around. Got told i should be happy i got $500 when i only spent 28, which i thought was ridiculous, thats the whole point of gambling. I debated with the agents for a long time on this day, even got to speak to the operations manager that activated my bonus and even she tried to argue that it didn't matter if the agent agreed i could have no win cap, i should have looked at my bonus terms and conditions, basically saying they can tell whatever mistruths they like, they shouldnt have to follow through.

SO i do go look at my bonus history and the terms and conditions, and weirdly enough it says the max payout is set at $16000. I show this to Sofia and she tells me something about how they just use that bonus as a template. Which makes no sense to me. How are we supposed to see our max payout amount then if their own staff can lie about it and the only place we can see it displays someone elses bonus information?

I have as of yet been offered no reasonable explanation, apology or reparation and i think this is completely unacceptable in any reasonable persons opinion.

I have screenshots of all relevant moments, of my conversations, and if my bonus history page, and of their relevant terms and conditions.

Noone is trying to deny that Victoria did agree there would be no Max wincap/withdrawal/cash out. They're just saying it doesn't matter I guess? All I want is what is left of my winnings that were unfairly taken :(
Status solved Resolved
$2,300

Del Oro Casino Complaint Stats

Resolved 7 / 7
Avg. Amount $1,372
Avg. Complaint Duration 16 days
Avg. Response Time 2 days

Review this casino

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Player rating
9.4/10 312 reviews

Top reviews from our players

I had been playing at this casino for a while, just enjoying the variety of games and the smooth experience. One evening, I decided to try my luck on a slot I hadn’t played before. I couldn’t believe it when I hit a massive jackpot—way more than I ever expected to win!

My heart was racing, and I was a bit nervous about how long it might take to get the money. But to my surprise, the withdrawal was processed instantly, and the money was in my account within minutes. It felt unreal, like a dream come true

This experience made me a firm believer in this casino. The game variety, the quick payouts, and the responsive support team make it a top choice. If you’re looking for a reliable place to play, I can’t recommend this casino enough.

Dear Magard, Thank you for sharing your amazing experience! We’re thrilled to hear about your huge jackpot win and how quickly your withdrawal was processed. It’s great to know that our game variety, instant payouts, and responsive support team have made such a positive impact on your gaming experience. We appreciate your recommendation and are here to support you whenever you need. If you have any questions or need assistance, don’t hesitate to reach out. Warm regards, Del Oro Casino

user avatar

I found this casino by chance, and it quickly became a favorite. The variety of games is great, and the site is super easy to use, which is a big deal for me since I’m not the best with tech. The support team is always friendly and quick to help, and I was impressed when my withdrawal showed up in my bank account in seconds!!!!

Dear Thement, Thank you for your review! We’re thrilled to hear that Del Oro Casino has quickly become a favorite for you. It’s wonderful to know that you’re enjoying our variety of games and find the site easy to use. We’re also delighted that our friendly support team and rapid withdrawal process have made a positive impression. If you ever need any further assistance or have suggestions, feel free to reach out. Warm regards, Del Oro Casino

user avatar

Del Oro Casino stands out with its variety of providers and slots. The site is easy to use, and the support team is always available, friendly, and quick to help. Withdrawals are usually fast, showing up the next day unless it’s a holiday or weekend. The bonuses are generous, and the support is excellent. The lack of a sportsbook and the need to switch currency if you're in Europe are small downsides. Despite these, Del Oro is in my top 3 casinos, and I believe they’ll fix the few issues.

Dear Fationeten82, Thank you for your review! We’re pleased to hear that you appreciate our variety of providers and slots, as well as our user-friendly site and responsive support team. It’s great to know that you find our withdrawals generally fast and our bonuses generous. We also appreciate your feedback on the lack of a sportsbook and the currency switch for European players. We’re always working to improve and will keep your suggestions in mind. If you have any further questions or need assistance, don’t hesitate to reach out. Warm regards, Del Oro Casino

user avatar

The design of the site is user-friendly, and the support team is available every time I've needed them, always polite and efficient. Withdrawals are usually instant, arriving the next day unless it’s a holiday or weekend. The bonuses are generous, and the support is top-notch. However, the absence of a bookmaker and the need to change currency if you’re European are minor drawbacks. Despite that, it ranks in my personal top 3 casinos.

Dear Yoution, Thank you for your review! We’re glad to hear that you find our site design user-friendly and that our support team has been polite and efficient in addressing your needs. It’s great to know that our withdrawals are generally instant and that you appreciate our generous bonuses. We also appreciate your feedback about the absence of a bookmaker and the currency change for European players. We’re always looking to improve and will take your comments into consideration. If you have any other suggestions or need assistance, feel free to reach out. Warm regards, Del Oro Casino

user avatar

Instant withdrawals have been a game-changer for me, and their 24/7 customer support is always on point, offering professional and prompt assistance. The slots are diverse and the promotions are generous, making every session enjoyable. Del Oro is a reliable choice for anyone looking for a top-tier online casino experience ❤️‍🔥

Dear Mougge, Thank you for your review! We’re excited to hear that our instant withdrawals and 24/7 customer support have been so beneficial for you. It’s great to know that our diverse slots and generous promotions are adding to your enjoyment. We appreciate your feedback and are here to help with any needs or questions you might have. If you ever need anything, don’t hesitate to reach out. Warm regards, Del Oro Casino

user avatar

I've experienced smooth withdrawals without any delays, which speaks to their efficiency. Their customer support is responsive and helpful, always ready to assist with any issues. The user-friendly design and variety of games are also positive aspects. Plus, their VPN-friendly policy is a useful feature.

Dear NathaliaCamargo, Thank you for your review! We’re pleased to hear that you’ve found our withdrawals to be smooth and efficient, and that our responsive customer support has been helpful. It’s great to know that you appreciate our user-friendly design, game variety, and VPN-friendly policy. If you have any questions or need further assistance, don’t hesitate to reach out. We’re here to support you and enhance your gaming experience. Warm regards, Del Oro Casino

user avatar

In addition to its swift deposit and withdrawal processes, this casino shines with its exceptional customer support. They frequently offer generous bonuses, often with minimal or no wagering requirements.

Dear Natanaelsobreira, Thank you for your review! We’re pleased to hear that our swift deposit and withdrawal processes, along with our exceptional customer support, have made a positive impact. It’s great to know that you’ve appreciated the generous bonuses, especially those with minimal or no wagering requirements. If you have any questions or need assistance, feel free to reach out. We’re here to help and ensure you have a great experience. Warm regards, Del Oro Casino

user avatar

Every time I’ve reached out to customer support, they’ve gone above and beyond—not only resolving my issues but also surprising me with bonuses. I’ve received no-wager free spins and substantial match bonuses that actually feel attainable. It’s clear that they value players, offering rewards that make a real difference in your gaming experience. If you’re looking for a casino that genuinely cares, Del Oro is the one.

Dear Witerequinge, Thank you for your review! It’s fantastic to hear that our customer support team has consistently gone above and beyond, not only resolving your issues but also surprising you with bonuses. We’re delighted that our no-wager free spins and substantial match bonuses have enhanced your gaming experience. We’re committed to valuing our players and providing rewards that make a real difference. If you have any questions or need further assistance, don’t hesitate to get in touch. Warm regards, Del Oro Casino

user avatar

Beyond the instant deposits and withdrawals, their customer support is always eager to offer bonuses—often with no strings attached. I’ve received several no-wager bonuses just for being a loyal player, and their wager bonuses are fair and attainable. Combine that with an extensive game library and you’ve got a casino that truly knows how to keep its players happy.

Dear Squethe1989, Thank you for your feedback! We’re pleased to hear that our instant deposits and withdrawals, as well as our customer support’s bonus offerings, have contributed to your positive experience. It’s great to know you’ve enjoyed the no-wager bonuses and found our other bonuses fair and accessible. With our extensive game library, we aim to keep our players entertained and satisfied. If you have any questions or need assistance, feel free to reach out. Warm regards, Del Oro Casino

user avatar

Hassle-free withdrawals. Even more impressive is their customer support, which isn’t stingy when it comes to bonuses. Whether it’s a no-wager free spin or a generous match bonus, they’re always ready to make you feel valued. The fact that the bonuses often come with low or no wagering requirements makes them even more appealing.

Dear Morris, Thank you for your review! It’s great to hear that our hassle-free withdrawals and excellent customer support have made a difference. We’re pleased that our bonuses, particularly those with low or no wagering requirements, have added to your positive experience. We appreciate your feedback and are here to assist with any questions or needs you may have. Feel free to reach out anytime. Warm regards, Del Oro Casino

user avatar

Del Oro Casino News

Read all news about Del Oro Casino, check for updates and stay tuned for exclusive bonuses.

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We Have Just Awarded Del Oro Casino Our Prestigious Certificate of Trust
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It is our great pleasure to announce that we have just gained another member of our exclusive Certified Casino club: Del Oro Casino!As we treat them to a much-deserved round of applause, let’s revisit what is necessary for a casino to receive our Certificate of Trust and why Del Oro qualified, shall we?Del Oro Casino Gets Certified and Here’s WhyTime to brush up on our certification rules. For starters, in order to be eligible for the AskGamblers Certificate of Trust, a casino needs to have a CasinoRank score of at least 8.0 and Del Oro Casino has an outstanding 9.1!Not only has our unbiased algorithm awarded the casino with such a high score, but our players agree too (and then some). Namely, the player rating of Del Oro Casino is an incredible 9.7! That's right; that’s how highly your peers think of our newest Certified Casino.Del Oro Casino has an incredible 9.1 CasinoRank score and is rated 9.7, according to players!What’s more, Certified Casinos have to have fast payouts, be committed to responsible gambling, be fair, safe, and transparent in their dealings with their players, fully licenced and regulated, and be present on our website for at least six months, during which they showcase an excellent AGCCS (Complaint Service) track record.And guess what? Del Oro checks every box! Just ask your fellow players; they’ve singled out “deposits and withdrawals without any hassle” and praised Del Oro’s customer support, a detail we value greatly.Keep Up the Good Work, Del Oro!We hope Del Oro Casino continues to value and respect their players, be there for you whenever you run into any issue, and consistently offer high-quality service. Ready to join our latest Certified Casino? Visit Del Oro Casino, sign up, and have fun playing casino games at one of the highest-rated online casinos in our database!

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