Del Oro Casino
125% Match Deposit
AskGamblers Quick Overview
Editor’s View
I mostly had a good time at Del Oro Casino. From sign-up to spinning my first slot, it was smooth sailing. The casino offers plenty of ways to reload your account, thousands of games, and solid bonuses, but I wasn’t a fan of how glitchy some pages were, especially those for customer support.
- Very good banking options
- Excellent games selection
- 24/7 live customer support
- Buggy website
- Slow self-exclusion process
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Del Oro Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information about Del Oro Casino
Del Oro Casino is owned and operated by ANJ OF GOLD LIMITADA, a Costa Rican company. It operates under the license number ALSI-202408054-FI3, issued by the Anjouan Gaming Authority. This is one of the weaker gambling licenses when it comes to possible disputes and international coverage, but it’s very popular among crypto casinos like Del Oro Casino.
The casino boasts a 9.1/10 rating at AskGamblers, with players rating it even higher. Del Oro Casino player reviews praise the large games selection, variety of payment methods and supported currencies, as well as fast crypto withdrawals. The biggest criticisms in Del Oro reviews stem from drastically varying RTP, numerous country restrictions, and a slow KYC process, the last one being the most common complaint.
I created my account very quickly, filling out a basic one-page form. I was immediately able to deposit funds into my account and claim the welcome offer, which, at the time of writing this Del Oro Casino review, was a non-sticky 120% matched deposit bonus with x35 wagering (deposit+bonus). Granted, the bonus requirements have to be met within seven days, so this is a tough one to collect.
- E-Wallets 0-1 hours
- Crypto Currencies 0-1 hours
- Bank Transfers 0-24 hours
- Card Payments Not offered
- Weekend Cashouts Yes
- Progressive Jackpot Wins Paid In Installments
Payment Information and Options at Del Oro Casino
This casino accepts a wide variety of currencies, both fiat and crypto, and players can have wallet funds in several currencies at once. But you’ll have to settle on one when claiming a bonus. All deposits are processed instantly and without any extra fees. I liked that the maximum deposit amounts are set high, especially for cryptos.
Withdrawals from this casino are also without fees and with high daily limits, ideal for high rollers. Naturally, you’ll need to complete the KYC process before you can withdraw any money from this casino. Among different Del Oro Casino withdrawal options, crypto wallets and e-wallets are the fastest. The casino processes withdrawals on weekends, too.
Speaking of KYC, to complete the account verification, you’ll need to provide a selfie and a valid ID. Verification may take some time, which is a big downside of this otherwise smooth gambling experience - some players report having to wait more than a week to get approved.
Games at Del Oro Casino
During the time I spent testing this casino for this review, I found over 5,000 games by nearly 50 renowned game providers like Pragmatic Play and RelaxGaming. Most games have free demos you can play for as long as you wish and get familiar with their rules, although a lot of games also have restrictions and can’t be accessed from certain regions.
To find your way around, you can either browse through several collections of these games, use the simple search feature, or use the drop-down toolbar to either filter out or sort the list.
The overall performance of the games was great. I spent some time with Hand of Anubis, Aviator, and 3 Jewel Crowns, trying out their bonus modes and testing whether they remain stable over longer play periods. Luckily, all these games (and a few more!) worked as smoothly as I expected, without any hiccups.
One of the most common players’ complaints in Del Oro reviews, as I mentioned before, is the seemingly low RTP. While the games themselves have this information displayed within their menus, I couldn’t verify the RTP or RNG fairness via the casino.
Del Oro Casino’s Commitment to Responsible Gambling
Like most modern casinos, Del Oro Casino puts a lot of emphasis on providing a safe space for the players. But it’s not just the talk. They allow players to set limits on their deposits, losses, and session times.
All these can be requested via live chat support; you can’t manually set them in your account.
Customers who wish to lock their accounts can initiate the self-exclusion process. It involves emailing the casino at [email protected] and waiting for up to 7 days. Even then, account closure is at the casino’s discretion, which is a very unusual practise.
Customer Support at Del Oro Casino
The support section of this casino caused me a lot of confusion. It’s titled as “support - call now,” but there is no phone number to call. In fact, it initially seemed that the casino has completely removed the live chat support and replaced it with a Discord server with a bunch of players as confused as me.
Turns out, it’s a bug. I’ve managed to get the live chat widget working after refreshing the page a few times. Then, I contacted the support team. They were very helpful and responsive. I was also glad the support isn’t handled by a chatbot; you go straight to the agent after filling out some basic contact information.
Other points of contact with Del Oro Casino’s support are the ticketing system and email. Both options mean you’ll be waiting anywhere from 24 to 72 hours for a reply. Not ideal when you’re looking for a quick resolution of an issue. There is a Telegram account, too, but that’s mostly for keeping up with updates and bonus offers.
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Complaints
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Del Oro Casino Complaint Stats
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Share your thoughts with other playersTop reviews from our players
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It's a fantastic online gaming experience. The slot selection is diverse and engaging, offering endless fun and excitement. Their 24/7 customer service is reliable and always there when you need help. One of the standout features is the instant withdrawal process, making it quick and easy to access your winnings. I really enjoy this casino 👍
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I decided to dipp into roulette, won a bit, and then got lucky on a slot machine. The real surprise came when my poker skills paid off. What started as a casual play turned into an impressive win
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I logged into Del Oro Casino online for a quick gamble. I started with roulette and scored a few wins, but hitting a jackpot on a slot machine was the real game-changer. With my balance skyrocketing, I ended up turning a small deposit into a massive payout. What a thrill!
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I’ve got to say, I’m really enjoying my time at this casino. The vibe here is just right—chilled but buzzing with excitement. The games are super fun, and I always feel like I’ve got a good shot at winning big. Plus, the staff are friendly and make the whole experience enjoyable. If you’re looking for a great spot to test your luck and have a good time, this place is definitely worth a visit.
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i’m a huge football fan and love casino games, so finding this casino was a win-win. After catching an exciting match, I enjoyed playing some slots and hit a nice win. The variety of games keeps things fresh, and the quick payouts are a bonus. If you’re into both football and casino games, this place is definitely worth
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I’m really into slots, and this casino has become my top choice. The variety is awesome—there’s always something new to try. I’ve had a few big wins, and the payouts are quick. If you love slots, this place is worth checking out :P
Dear Caughly, Thank you for your review! We’re excited to hear that Del Oro Casino has become your top choice for slots. It’s great to know that you’re enjoying our wide variety of games and that you’ve experienced quick payouts with your big wins. We appreciate your recommendation and hope you continue to have a fantastic time with us. If you need any assistance or have suggestions, feel free to reach out. Warm regards, Del Oro Casino
My wife and I both love playing at online casinos, and it’s become one of our favorite ways to unwind together. We recently discovered this casino, and it’s quickly become our go-to spot. The variety of games means there’s always something new for us to try, whether we’re in the mood for slots, table games, or just some lighthearted fun.
One night, we decided to play together, taking turns on a slot game. We were just having a good time, laughing and chatting, when we suddenly hit a big win. The excitement was unreal! What made it even better was how quickly we got the payout—it was in our account the next morning.
Playing here has become a fun little tradition for us, and we both love the experience. It’s a great way to relax and enjoy some quality time together, with the added bonus of a potential win.
Dear Dickent, Thank you for your wonderful review! We’re thrilled to hear that Del Oro Casino has become a favorite spot for you and your wife to unwind and enjoy quality time together. It’s fantastic to know that you’re enjoying the variety of games and that your big win added to the excitement of your experience. We’re glad to hear that your payout was processed quickly and that playing here has become a fun tradition for both of you. If you have any questions or need assistance, we’re always here to help. Warm regards, Del Oro Casino
I’ve had so much fun at Del Oro Casino! The game selection is amazing, and the site is super easy to use. I’ve had great wins and fast payouts. Definitely recommend giving it a try!
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Del Oro Casino News
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One of the highlights for me is the fast payouts; my winnings were transferred to my bank account almost instantly! Plus, they frequently offer generous bonuses, including no-wager bonuses for loyal players, which is a fantastic perk.