Del Oro Casino
125% Match Deposit
AskGamblers Quick Overview
Editor’s View
I mostly had a good time at Del Oro Casino. From sign-up to spinning my first slot, it was smooth sailing. The casino offers plenty of ways to reload your account, thousands of games, and solid bonuses, but I wasn’t a fan of how glitchy some pages were, especially those for customer support.
- Very good banking options
- Excellent games selection
- 24/7 live customer support
- Buggy website
- Slow self-exclusion process
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Del Oro Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information about Del Oro Casino
Del Oro Casino is owned and operated by ANJ OF GOLD LIMITADA, a Costa Rican company. It operates under the license number ALSI-202408054-FI3, issued by the Anjouan Gaming Authority. This is one of the weaker gambling licenses when it comes to possible disputes and international coverage, but it’s very popular among crypto casinos like Del Oro Casino.
The casino boasts a 9.1/10 rating at AskGamblers, with players rating it even higher. Del Oro Casino player reviews praise the large games selection, variety of payment methods and supported currencies, as well as fast crypto withdrawals. The biggest criticisms in Del Oro reviews stem from drastically varying RTP, numerous country restrictions, and a slow KYC process, the last one being the most common complaint.
I created my account very quickly, filling out a basic one-page form. I was immediately able to deposit funds into my account and claim the welcome offer, which, at the time of writing this Del Oro Casino review, was a non-sticky 120% matched deposit bonus with x35 wagering (deposit+bonus). Granted, the bonus requirements have to be met within seven days, so this is a tough one to collect.
- E-Wallets 0-1 hours
- Crypto Currencies 0-1 hours
- Bank Transfers 0-24 hours
- Card Payments Not offered
- Weekend Cashouts Yes
- Progressive Jackpot Wins Paid In Installments
Payment Information and Options at Del Oro Casino
This casino accepts a wide variety of currencies, both fiat and crypto, and players can have wallet funds in several currencies at once. But you’ll have to settle on one when claiming a bonus. All deposits are processed instantly and without any extra fees. I liked that the maximum deposit amounts are set high, especially for cryptos.
Withdrawals from this casino are also without fees and with high daily limits, ideal for high rollers. Naturally, you’ll need to complete the KYC process before you can withdraw any money from this casino. Among different Del Oro Casino withdrawal options, crypto wallets and e-wallets are the fastest. The casino processes withdrawals on weekends, too.
Speaking of KYC, to complete the account verification, you’ll need to provide a selfie and a valid ID. Verification may take some time, which is a big downside of this otherwise smooth gambling experience - some players report having to wait more than a week to get approved.
Games at Del Oro Casino
During the time I spent testing this casino for this review, I found over 5,000 games by nearly 50 renowned game providers like Pragmatic Play and RelaxGaming. Most games have free demos you can play for as long as you wish and get familiar with their rules, although a lot of games also have restrictions and can’t be accessed from certain regions.
To find your way around, you can either browse through several collections of these games, use the simple search feature, or use the drop-down toolbar to either filter out or sort the list.
The overall performance of the games was great. I spent some time with Hand of Anubis, Aviator, and 3 Jewel Crowns, trying out their bonus modes and testing whether they remain stable over longer play periods. Luckily, all these games (and a few more!) worked as smoothly as I expected, without any hiccups.
One of the most common players’ complaints in Del Oro reviews, as I mentioned before, is the seemingly low RTP. While the games themselves have this information displayed within their menus, I couldn’t verify the RTP or RNG fairness via the casino.
Del Oro Casino’s Commitment to Responsible Gambling
Like most modern casinos, Del Oro Casino puts a lot of emphasis on providing a safe space for the players. But it’s not just the talk. They allow players to set limits on their deposits, losses, and session times.
All these can be requested via live chat support; you can’t manually set them in your account.
Customers who wish to lock their accounts can initiate the self-exclusion process. It involves emailing the casino at [email protected] and waiting for up to 7 days. Even then, account closure is at the casino’s discretion, which is a very unusual practise.
Customer Support at Del Oro Casino
The support section of this casino caused me a lot of confusion. It’s titled as “support - call now,” but there is no phone number to call. In fact, it initially seemed that the casino has completely removed the live chat support and replaced it with a Discord server with a bunch of players as confused as me.
Turns out, it’s a bug. I’ve managed to get the live chat widget working after refreshing the page a few times. Then, I contacted the support team. They were very helpful and responsive. I was also glad the support isn’t handled by a chatbot; you go straight to the agent after filling out some basic contact information.
Other points of contact with Del Oro Casino’s support are the ticketing system and email. Both options mean you’ll be waiting anywhere from 24 to 72 hours for a reply. Not ideal when you’re looking for a quick resolution of an issue. There is a Telegram account, too, but that’s mostly for keeping up with updates and bonus offers.
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Complaints
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Del Oro Casino Complaint Stats
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Share your thoughts with other playersTop reviews from our players
Dear JCStrix1a1, Thank you so much for your fantastic review! We're thrilled to hear that you’re enjoying the bonuses and fast payouts. Our team works hard to ensure that our players have the best possible experience, so it’s great to know we’re hitting the mark for you. If you have any suggestions or need assistance, feel free to reach out. Happy gaming! Warm regards; Del Oro Casino
While looking for casinos that allow you to play with VPN I came across Del Oro casino. The casino operates with a gambling license issued by the government of Curacao so I believe it can be trusted. The sign up process is quick and the casino lets you play in more than 15 currencies and more than 10 cryptocurrencies. The minimum amount for deposit is €10 and the minimum cashout amount is €20. The payment methods at the casino are Skrill, Neteller, mifinity and for Crypto currencies there are more than 8 crypto wallets.
The casino has more than 40 slot providers that come together to give you more than 5000 slots. Some of the providers listed at the casino are BTG, Playngo, Blueprint, hacksaw and pragmatic play. The casino gives you a generous first deposit bonus of 150% and you can claim a bonus up to €1500. The bonus needs to be wagered 35x in 30days. During bonus play your real balance is wagered first and if you want to cancel the bonus and withdraw your winnings you can do that but please be aware that the bonus amount will be removed as the bonus sticky. I played at this casino as it is a VPN friendly site and I wanted to play pragmatic slot but unfortunately the casino applies jurisdiction policy on site which means if the provider has been restricted from a certain region then you cannot play that slot even if you use VPN.
If you play at this casino with NZD currency you will have to choose a different playing currency as the games do not support NZD currency. The live chat is available 24x7 and is very helpful. I only made one deposit at the casino and during my session the games kept freezing. According to the casino cashouts are processed in under 24 hours.
The site is really slow to navigate. The casino allows VPN but its of no use as restrictions are applied on the basis of your country registration at the casino and not just the provider.
Dear Blackjax, Thank you for taking the time to write this review we really appreciate it! There are a few things I think you were confused about so we can clear it up here :) 1. The 150% bonus is NON-STICKY and all of our bonuses are NON-STICKY which means that you can always cancel the bonus if you win a jackpot with your real money. You deposit $100 and you get $150 bonus. You first wager the $100 and then you wager with the $150. If you make a jackpot on your first $100 then you don't need to continue to wager. 2. Maybe you had some trouble activating the vpn but once you activate a vpn you can play on any provider you just need to make sure that the country you are activated in, is supported by the provider. If you want to play pragmatic play you must select the VPN on a country that supports Pragmatic play. Our customer support team is there 24/7 and can guide you through the best countries. In terms of slow navigation, it could be due to your vpn. Once you connect a vpn it slows down internet speed. We always recommend to be somewhere with good internet so the vpn doesn't ruin the experience too much. Please let us know if you need further clarification as we will be happy to answer any more questions you may have! Welcome to the Del Oro Community. Warm regards, Del Oro Casino
This place has totally won me over! Their live support is just incredible—always there when you need them, super patient, and really helpful. The instant withdrawals have changed the game for me. It’s so convenient to just take out my winnings right away. The best part? The RTP is higher than any other casino I've tried, which means more wins for me! Plus, the support team is always throwing bonuses my way, making every play session feel special. With all the non-stop promotions, I never run out of reasons to play. This casino feels like it was made for gamers like me!
Okay, I've gotta say, I'm really impressed with this online casino. Many times I've complained about slow payouts and unhelpful support... Well, forget about all that! This place has lightning-fast withdrawals (like, seriously, instant!) and their live chat support is amazing. They answered my questions super fast and were actually helpful. Plus, the games seem to have a really good RTP, I've actually been winning more often!
I'm honestly shocked by how much I love this casino. It's not just the games, although those are great too. It's the whole experience. They really seem to care about their players. They have 24/7 live support that actually helps, they're super generous with their bonuses, and their payouts are insanely fast. Seriously, give them a try! You won't regret it.
I've been playing at this online casino for a while now, and it's my go-to place. The endless promotions and bonuses are what initially drew me in, but it's the overall player-friendly atmosphere that has kept me loyal. The support team is always willing to enhance your experience with additional bonuses, and the instant withdrawals mean you never have to stress about cashing out quickly. It's a top-notch casino that caters to all your needs!
I've played at quite a few online casinos, but this one really knows how to treat its players. The constant flow of promotions and bonuses is incredible. What's more, the support team is always ready to offer extra bonuses, making every gaming session exciting and rewarding. Whether it's daily, weekly, or seasonal promotions, there's always something that keeps me coming back for more. A fantastic place for anyone who loves getting a little extra!
Okay, but seriously, this casino is amazing! The RTP is off the charts, and with instant withdrawals, I can enjoy my winnings right away. The constant bonuses and promotions are the icing on the cake. Plus, the support team is so friendly, it feels like chatting with old friends!
It's also VPN friendly! This is great!
I've never encountered such a helpful and friendly support team. They're available 24/7 and always go above and beyond to assist with any questions or concerns. They even surprised me with a bonus just for being a loyal player! This level of customer service is truly exceptional.
This casino knows how to treat its players right! Constant promotions, free spins, deposit bonuses - you name it, they got it! The support team is super generous too, always willing to throw some extra goodies your way. I've never felt so appreciated as a player. Highly recommend!
Dear l4wr3nc3T, Thank you for sharing your fantastic experience with us! We’re delighted to hear that you feel appreciated and valued as a player at Del Oro Casino. Our constant promotions, free spins, and deposit bonuses are all part of our commitment to rewarding our players, and it’s great to know that you’re enjoying them. We’re also glad that our support team has been able to enhance your experience with their generosity and willingness to go the extra mile. Your recommendation means the world to us, and we’re thrilled to have you as part of our community. Thank you for choosing Del Oro Casino, and we look forward to continuing to provide you with the best possible gaming experience. If you ever need anything, just let us know! Warm regards, Del Oro Casino
Del Oro Casino News
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Recommended This Month
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Finally, an online casino that understands what players want! This site is generous with bonuses, both for new and existing players. I've never had to wait long for a withdrawal, and the instant payouts are a game-changer.
The live chat support is available 24/7, and they're always super helpful and friendly. I also appreciate that they're VPN-friendly, which gives me peace of mind 10 stars deserved!