AskGamblers Quick Overview
Editor's View
As is the case with all N1 Interactive casinos, Das Ist Casino is more than a decent online gambling platform. It excels in the payments, games, and bonuses departments but needs to improve in the customer support department, whose operations greatly influence the casino's reputation.
- Great selection of bonuses
- Fast withdrawals
- Certificate of Trust
- Unresponsive customer support
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Das Ist Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information About Das Ist Casino
Another platform in the prestigious AskGamblers-certified casino group, Das Ist Casino is a regular, fiat currency-accepting online casino that attracts players with a virtually endless game catalogue, lucrative bonuses, and a multi-tiered VIP program.
Das Ist Casino has been welcoming players since 2016. In the meantime, it has become one of the players' favourite online gaming destinations, thanks, among other things, to its multilingual website, loads of payment options, and dozens of software providers.
Although Das Ist Casino isn't without its downsides, it's still a good casino. Player reviews speak volumes about this platform, and you should check them out after reading our casino review below.
- E-Wallets 0-1 hours
- Bank Transfers 3-7 days
- Card Payments 1-5 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
Payment Information and Options at Das Ist Casino
For your first deposit, you must set aside the sum of €20 or another available currency equivalent, qualifying you for the casino's welcome bonus offer of 100% up to €100 + 50 Bonus Spins. The maximum deposit per transaction is limited to €4000 for most payment options. However, some gateways accept much lower amounts (e.g. Siru Mobile generally doesn't let you deposit more than €15 at a time), so double-check the info on the casino's Payments page.
Withdrawals are swift (instant for e-wallets, while taking 1-3 working days for most other options), with €20 as the minimum and €4000 as the maximum. The maximum withdrawable amount also varies depending on your status at the casino, that is, on your VIP level.
It goes without saying that the verification procedure should be carried out as soon as possible, so you don't have to suffer through withdrawal delays.
Finally, crypto players won't find this casino interesting as it doesn't accept cryptocurrencies, so they must look for another new casino.
Games at Das Ist Casino
If you came here for slots, Das Ist Casino has plenty! Hundreds of video slots from a few dozen providers guarantee you will find a title for yourself. The games are neatly categorised into several groups, like Most Popular, Bonus Buy, etc., while also allowing you to filter specific providers.
The casino also offers a large variety of table games, from different types of roulette and blackjack to baccarat, craps and numerous poker variants. Players can pick between French Roulette, European Roulette, Multihand Blackjack, and various other table games.
The video poker section includes Deuces Wild, Bonus Deuces Wild, Jacks or Better, Stacks of Jacks, and other video poker variants.
Players who enjoy the feeling of gambling against real live dealers can enter the live casino section, where they will find various live table games, including live blackjack, live roulette and live baccarat, on top of several game shows.
Das Ist Casino's Commitment to Responsible Gambling
The licensing authority compels Das Ist Casino to apply the principles of responsible gaming, and the casino fully adheres to those principles, as seen on the dedicated page. Various tools are in place for anyone who wishes to limit their gambling time or money.
The page also lists useful links and tips for curbing your gambling activity.
Customer Support at Das Ist Casino
Live chat is supposedly the fastest way to contact customer support. However, we found it doesn't work properly (at least not round the clock, as stated). Located in the bottom right-hand corner of the site, the live chat facility promises to be open 24/7, but it's not.
We suggest you skip live chat and email the casino to avoid further issues. If they don't respond, feel free to turn to AskGamblers Casino Complaint Service.
The casino doesn't offer phone support, so your queries will be limited to live chat and email.
Complaints
Read the complaints other players have left for Das Ist Casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
I can’t say I’m an experienced player but still I can compare some casinos already. Well, here I found a big choice of games, nice design, clear t&c, generous bonuses, competent support. But fast cashouts were and are the most important for me. I have around 5 cashouts here (registered a month ago) and they all were processed within 15 minutes.
Haven’t noticed any yet. Maybe withdrawal limits (2500 EUR per week) are a bit low but on the other side it hasn’t affected me yet. The bonus wager is 50 but if you are lucky you can wager the bonus easily, if you are not lucky it doesn't matter what is the wager:)
Okey, where to start?
Games games games alooot of different games, so fun they have games i never ever seen before i like that real much. A big range of games!
Bonus is easy ro understand,
200% wager is 50x bonusmoney.
Maxbet is 5euro
Almost all games contribute to wager except like 15 games and they are the type of games u dont normally play so dosnt matter. The list of games not contribute can be found in bonus terms.
Verification process is the fastest ive come around. I uploaded my docs went to live chat at asked if they could see if something was missing.. he told me to hold on and in like 5 min i was fullt verified! Amazinf support and a staff full with kindness and professionalism!
Withdrae took 15minutes to get accept.
So all in all.
From deposit to cashout with wager and verification it took less than 24hours.
I deposited at like 1800 next day at 1200 my money has been withdraw. Totalt amazing!
The only thing is that max cashout /week is about 2500£ but still its a high max cashout
But its okey for me but people that have problems maybe gamble all of their winnings if they cant cash it out or lock it somehow :p
Well this casino was really good experience overall for me so 10/10
An OK variety of games and a great First Deposit Bonus had me interested, but apart from that, my experience with this casino was not the most pleasant one. (not the worst one I had either, though)
This Casino would be fine for players who wish to play without bonuses. Their bonus wagering requirements are bizarrely high, and as if that was not enough, have a tendency to change vastly, which is a bit annoying.
The website is also glitchy, and their customer support, although polite and friendly, seemed a bit lacking in professionalism.
I wouldn't like to scare players from trying out this website, but I personally know better places where I can play my money.
Hey XPAPANURGLEX, First of all we'd like to thank all of you who choose to play with Dasistcasino. We're listening to those that had less than a stellar experience and updated contribution to 100% for all slot games. We'll continue to listen to all of you and improve Dasistcasino every month for our players. In the meantime, we invite you all to take advantage of our 3500 euro Welcome Package and have some fun
Their slot selection is probably only good part about this site. Everything else, including live chat and bonus terms that seemingly change on daily basis doesn't warrant 1/10 stars so if I could give them 0 stars, I would do so. They had really horrible bonus terms, changed it to better so I changed my previous review but now its just as bad if not worse, so I have to change my review again to warn unsuspecting players.
Misleading bonus terms. Horrible live support.
Bonus says its 60x wagering which is on its own bad already, but its 60x ONLY for a few slots and all other slots (like 98% slots) contribute 60% of that 60x only so its almost 90x wagering actually.
Its unethical to have only 19 softswiss slots contribute 100% and state that's your default wagering, when almost all slots have much higher wagering requirements. They have probably around 1000 slots or more and 19 of those fully contribute to wagering. And yet they say its 60x wagering.
All bonuses, unless otherwise stated, need to be wagered 60 (sixty) times before any funds can be cashed out.
SoftSwiss Slots – 100%, slots of all the other game providers - 60%
and as a cherry on top, max cashout on free spins on their site is... 20 eur. So even if you do get some free spins from them (which doesn't really happen at all), you cant cashout more than 20 from them. But that's not all, because you can't even cashout your 20 eur just like that, as you have to deposit... 25 eur and wager it 5 times (!??!) to be able to cashout your 20 eur winnings!!! Its like the most vile person wrote these terms and its really hard to find casino with so horrible bonus rules out there.
To withdraw the winnings from the no deposit freespins, a player should make a minimum deposit of 25 Euro in equivalent and wager the deposit sum no less than 5x times before requesting the cashout.
Playing at this casino was not a great experience for me. I have been playing here since oct 2016. The overall layout of the casino is similar to other Direx Casinos, even though Das ist was harder to navigate through. I tried different browsers and also mobile, but had games crash and reload frequently, so even though there are a lot of game providers, I personally had a hard time playing here. I made a separate complaint on Askgamblers for this casino so here I will restrict to simply reviewing my experience with Das Ist Casino.
The live chat will take 10 minutes for a 2 min conversation, English is poor and staff is not friendly at all.
The wagering is 'only 40x', but this applies only to Softswiss slots. Everything else count for max 60%. Which (again) is very misleading and makes it even harder to pay out.
If you get free spins, you have to wager on softswiss only. My conclusion: almost impossible to win here, sure there are better Askgamblers alternatives out there.
Good selection of games. Verification was quite fast and withdrawal was processed within 24 hours. That's great but other aspect's are really poor in this casino.
Wagering is huge. Im not even sure how much wagering is on Freespins that you get with deposit's. Seem's to be really really high, higher than other casino's. Also I could not play any other game's than softwiss with freespins winnings. And I think they also have different game's contribute more or less. So really confusing site. Horrible wagering requirement's so I don't like at all.
Support is not good, they don't give any answer's, they only say "some day some way some how." So they are trying not to help or give any answers. That's really bad.
Site is lagging, does not work good in firefox and chrome, even though java is updated, cookies etc deleted it still does not show t&c, bonus terms and there are lot's of fact's missing and the site does not work as it should. So they have bad layout that does not work. I cannot recommend.
Back in November of last year, in 2016, I signed up at Das Ist Casino after resisting it for quite some time. What made me changed my mind, I do not know for sure, but perhaps that 50 free spins on Fruit Zen played a role, plus that not-too-bad 150% deposit bonus as well. Another thing that didn't attract me enough was in the selection of games available at the casino. Not in the number of games available, but in the selection of game providers - my favourite providers were all missing from the list, hence that deterred me quite a lot. But still, in the end, I gave Das Ist Casino a go, just to see how things would go.
Registration was a total breeze, and getting those deposit bonus and free spins were without hassles too, but they do need to be activated first from the 'Bonuses' section in 'My Account'. I would nonetheless prefer everything to be completely automatic, without needing any activation, but at least it was still better than needing to claim them from the Live Chat. I hate this, because it's more of an added inconvenience for me, mostly due to my unstable and frequent slow internet connection, and partly due to diverting my focus elsewhere. I'm the kind of guy who likes to make a deposit, gets everything in one go automatically, so that I could start playing my games without any delay or diversion. The more diversions, the more switching of webpages needed, the more I would hate it. Thankfully, Das Ist wasn't and isn't like that.
My first disappointment came when I expected to play that 50 free spins on Fruit Zen. It was given on Starburst instead, so that 'choice of game' was pretty misleading, because there wasn't any choice given, not in my case anyway. As for the games, Fruit Zen played not too badly, giving me 1 and 2 Wild Reels several times, but that 3 Wild Reels big hit never came. Somehow, I then realised that Fruit Zen wasn't playing as I had expected it would, as how I knew the game, and I do know Fruit Zen a lot better than I know Starburst. After so many plays on Fruit Zen at various other casinos, and after playing it at Das Ist Casino, I now know that the game isn't the same old game anymore, but I would still play it.
Where Starburst was concerned, my 50 free spins on it went disastrously! I could only get single Wild Reels, none of 2 Wild Reels came, so all the payouts were nothing more than merely peanuts. At the end of the 50 free spins, I only had a miserably small amount in my balance, so I simply played it off to zero balance before logging out. Starburst was a bigger disappointment for me than Fruit Zen, but it has always been this way for me, except that now, even Fruit Zen has been performing just as badly as Starburst. I can hardly win on these 2 games anymore.
Well, I don't really dislike the casino itself, but I do dislike the games that are available for me to play on. I am not like most other players who would and could play on just about any game. I tend to stick only to my few favourite games. If they aren't available, as in Das Ist Casino's case, then too bad, I won't be playing much at the casino. I have not made my second deposit at Das Ist since that first deposit, and it looks unlikely too that I would change my mind, not until my favourite games become available.
Quite a few slots and decent "leveling" system, where you unlock next bonus as you play. Never got that far to test cashouts but from the looks of it, its an ok place to play. They recently changed their T&C to warrant a decent rating again so them being reactive is another plus in my eyes.
Nothing really stands out so much that you could say "look this casino is better than other 2000 casinos other there because....", Its just ok place to play if you like playing without bonuses.
I never got a single offer from them, other than 1st deposit bonus, so for lowrollers who need bonuses to make their deposits last a bit longer, its not really the best place to play.
Really could use some more bonuses, and while idea about unlocking bonuses as you play is neat its also painfully slow process and not really lowroller friendly either.
Dear DROGERMAN, recently we added new bonuses based on feedbacks from the players and will lower our wagering conditions for reload bonuses. https://www.dasistcasino.com/promotions We're also working on the site, where you can find all news about bonuses, races and games. We're aiming to create a great experience for all of you. Best regards, DasIstCasino Team
Das Ist casino is a fairly new casino which came along in 2016. In fact, one of many bitcoin casinos that came along in 2016 from the Direct N.V group. I recently registered because of the fact that they have EGT slots and I very much into EGT slots lately.
Normally I would look for no deposit bonus or free spins whenever I sign up at a new casino, but not with Das Ist, after registration I took up an exclusive AskGamblers package which was 150% bonus and 50 free spins on Fruit Zen or Starbust.
I made deposit of $25 and had balance of $62.50. The free spins were added but did not want to activate them yet. Started playing EGT slots right away in which Great adventure were my first slot. I triggered the bonus feature within minutes and had a good x50 win. After that I went to Kashmir Gold and won just over x100 my bet. I played a few other EGT slots and lost some of my balance. I decided to increased my bet size from minimum bet to $1 and triggered the bonus feature on Kashmir Gold which landed me a nice x484 win. I kind of had the confidence that I was going to complete wagering.
Later during my bonus play I decided to play some Netent slots and I was about 80% complete through my wager. I opened Elements, but the slot was freezing and to my surprise I accidentally pressed the max bet option. I placed a $20 bet but I did not win anything from the round and contacted support immediately because I believe I broke the max bet rule. Support told me to continue playing and made a note that it was an accident.
I managed to complete wagering and they actually paid my winnings with an email stating asking me to be careful next time when I play with bonus.
Game selection was great. Support is on point, however would be nice if the agents has names, so you can remember who you spoke to.
They do not have additional bonuses like 2nd or 3rd deposit bonuses because of this I have to give them a 9.
Fiekie247! Thank you very much for your kind words. We really appreciate it. The bonuses for the second and third deposits have been recently added. We will be glad to hear your feedback about our new campaigns. Kind regards, DasIstCasino Team
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Simple website
Several providers + provider filter
Reliable payouts (for me, usually 4 days between casino withdrawal confirmation and my bank account)
Loyalty program. What they have is not a loyalty program, you just reach the top level and then you realize you did not get any rewards they list. When you inquire with support, they explain you did not opt-in for deposit bonuses and therefore you did not get any rewards from the loyalty program as well. It is illogical. But you do not miss anything because rewards are some free minimum-bet spins in games that I do not like and very small cash rewards (the top reward is €150 and you have to spin through dozens of thousands of € to reach it). So I think they would be better off allowing players to just accumulate points and convert them to cash.
Other negative is large spin-through requirements on bonuses. But I do not use those and play for real money only so I can recommend you that.
One more negative thing - my favorite slots are Jurassic Park and Jurassic World. JW is not in full screen even if you make your browser full screen. It REALLY does impact the gameplay quality. If you spend many hours on a slot, you want to have a comfortable viewing experience and unfortunatelly nor Firefox nor Chrome works in full screen. The funny thing is it did once but after some update on the casino or browser side it changed so I think they should optimize this.