Mark all as read

Settings

What's new Promotions Notifications
What's new Promotions Notifications


Mark all as read

Settings

What's new Promotions Notifications
What's new Promotions Notifications
Reviews
section image
section image

Terminated

Das Ist Casino has been terminated due to being unresponsive. Consider these instead:

Stake.us Social Casino
9.9 /10 3
LoneStar Casino
9.8 /10
Crown Coins Casino
9.7 /10 3
Mega Bonanza Casino
9.6 /10 5

Das Ist Casino

Our Rating CasinoRank
1/10
CasinoRank
Player Rating 47 reviews
6.9/10
47 reviews
Complaint Response 27 complaints
2 days avg. 27 complaints

AskGamblers Quick Overview

Editor's View

As is the case with all N1 Interactive casinos, Das Ist Casino is more than a decent online gambling platform. It excels in the payments, games, and bonuses departments but needs to improve in the customer support department, whose operations greatly influence the casino's reputation.

What we like
  • Great selection of bonuses
  • Fast withdrawals
  • Certificate of Trust
What we don’t like
  • Unresponsive customer support
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Das Ist Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://www.dasistcasino.com/
Established
2016
Licences
Malta Gaming Authority
Affiliate Program
Languages
English, German, Russian
Casino Type
Instant Play, Mobile, Live Casino

General Information About Das Ist Casino

Another platform in the prestigious AskGamblers-certified casino group, Das Ist Casino is a regular, fiat currency-accepting online casino that attracts players with a virtually endless game catalogue, lucrative bonuses, and a multi-tiered VIP program.

Das Ist Casino has been welcoming players since 2016. In the meantime, it has become one of the players' favourite online gaming destinations, thanks, among other things, to its multilingual website, loads of payment options, and dozens of software providers.

Although Das Ist Casino isn't without its downsides, it's still a good casino. Player reviews speak volumes about this platform, and you should check them out after reading our casino review below.

play video Vido Title
StallCation

Complaints

Read the complaints other players have left for Das Ist Casino. Learn more about complaints.

Show all complaints
Das Ist Casino - Withdrawal was cancelled and Casino is not cooperating

I registered my account on the 21/01/2020 and received the bonus after playing for a few days I verified my account and completed the bonus with a total balance of 20 356 NOK. I then tried to make a withdrawal, after a few days my withdrawal was cancelled and I was informed that only bank transfer would be available and my account would be closed.

I provided a bank account with IBAN and all relevant details, I was informed that the money was sent and it would take 3-5 days. After 5 banking days no money was received and I was informed again that it would take 10-15 days. After 15 days I contacted them again and was told it could take up to 20 days. After 20 days I contacted them again and received no reply, I received an error message when emailing them telling me that the receiver inbox was full. After about 30 days from when the bank transfer was sent I was informed that bank transfers to LT bank accounts are not accepted.

I asked live support about this and was told 30 days after the money was supposed to be sent that "we don't accept LT bank accounts per our administration decision." I then was told that "The countries which bank accounts we accept - Germany, Finland, Netherlands.".

So they refuse to process my withdrawal trough EcoPayz because of "Technical issues at the moment" and they won't process bank transfer to any countries except the three listed above because of "administration decision" but they accept customers who deposit trough EcoPayz and live outside the three listed countries.

Not sure what to do except move to Germany, need help.

staus Resolved
kr20356
Das Ist Casino - Inadequate assistance with a problematic Neteller deposit
Hello.

I made a deposit through neteller, and the 21 euros were charged from my neteller account, but on dasistcasino it had pending status and now it has rejected status. The customer service told me that I should wait 24-72 hours until their financial department solves the issue.( I attached evidencial proof of the finalised neteller transaction) - they also did not send my money back to neteller(I attached picture about actual neteller balance with 9 HUF)

I feel unacceptable especially as a kind of Vip player on their site, to make me wait such a long time and be able to play- Before I lost such big amounts on their site, that they should react immediatelly upon such an important gamer request.

I really do not know how things work in the background, how they manage to solve an issue like this, but I assume it should not take so much time... If they see it is only 21 euros deposit and it is surely being charged from my Neteller, than credit this amount immediatelly (and let them wait 24-72 hours for the procedure- if it is really not in their hand). Or credit me 19 euros instead of 21 I do not care- it would be better deal than make me wait 72 hours!! Especially now weekend is coming, who knows how long they possinly want to expand this period of time.

Please try to make me play today, otherwise You lose a potential player.

If the payment system has its problem, and You know that maximum within 72hours the transaction will be finalised on Your site, than You can confidently credit 21 euros now on my site... Think about a solution please. I would like to play today from 21:00-22:00.
staus Resolved
€21

Complaint Statistics

Resolved 22
Avg. Amount $ 604
Avg. Complaint Duration 5 days
Avg. Response Time 2 days

Review this casino

Share your thoughts with other players
Helpful review? Sign in to make your opinion count. Log in
Player rating
6.9/10 47 reviews

Top reviews from our players

Inactive user
9/10

Simple website
Several providers + provider filter
Reliable payouts (for me, usually 4 days between casino withdrawal confirmation and my bank account)

Loyalty program. What they have is not a loyalty program, you just reach the top level and then you realize you did not get any rewards they list. When you inquire with support, they explain you did not opt-in for deposit bonuses and therefore you did not get any rewards from the loyalty program as well. It is illogical. But you do not miss anything because rewards are some free minimum-bet spins in games that I do not like and very small cash rewards (the top reward is €150 and you have to spin through dozens of thousands of € to reach it). So I think they would be better off allowing players to just accumulate points and convert them to cash.

Other negative is large spin-through requirements on bonuses. But I do not use those and play for real money only so I can recommend you that.

One more negative thing - my favorite slots are Jurassic Park and Jurassic World. JW is not in full screen even if you make your browser full screen. It REALLY does impact the gameplay quality. If you spend many hours on a slot, you want to have a comfortable viewing experience and unfortunatelly nor Firefox nor Chrome works in full screen. The funny thing is it did once but after some update on the casino or browser side it changed so I think they should optimize this.

I can’t say I’m an experienced player but still I can compare some casinos already. Well, here I found a big choice of games, nice design, clear t&c, generous bonuses, competent support. But fast cashouts were and are the most important for me. I have around 5 cashouts here (registered a month ago) and they all were processed within 15 minutes.

Haven’t noticed any yet. Maybe withdrawal limits (2500 EUR per week) are a bit low but on the other side it hasn’t affected me yet. The bonus wager is 50 but if you are lucky you can wager the bonus easily, if you are not lucky it doesn't matter what is the wager:)

Okey, where to start?
Games games games alooot of different games, so fun they have games i never ever seen before i like that real much. A big range of games!

Bonus is easy ro understand,
200% wager is 50x bonusmoney.
Maxbet is 5euro
Almost all games contribute to wager except like 15 games and they are the type of games u dont normally play so dosnt matter. The list of games not contribute can be found in bonus terms.

Verification process is the fastest ive come around. I uploaded my docs went to live chat at asked if they could see if something was missing.. he told me to hold on and in like 5 min i was fullt verified! Amazinf support and a staff full with kindness and professionalism!

Withdrae took 15minutes to get accept.

So all in all.

From deposit to cashout with wager and verification it took less than 24hours.

I deposited at like 1800 next day at 1200 my money has been withdraw. Totalt amazing!

The only thing is that max cashout /week is about 2500£ but still its a high max cashout

But its okey for me but people that have problems maybe gamble all of their winnings if they cant cash it out or lock it somehow :p

Well this casino was really good experience overall for me so 10/10

An OK variety of games and a great First Deposit Bonus had me interested, but apart from that, my experience with this casino was not the most pleasant one. (not the worst one I had either, though)

This Casino would be fine for players who wish to play without bonuses. Their bonus wagering requirements are bizarrely high, and as if that was not enough, have a tendency to change vastly, which is a bit annoying.

The website is also glitchy, and their customer support, although polite and friendly, seemed a bit lacking in professionalism.

I wouldn't like to scare players from trying out this website, but I personally know better places where I can play my money.

Hey XPAPANURGLEX, First of all we'd like to thank all of you who choose to play with Dasistcasino. We're listening to those that had less than a stellar experience and updated contribution to 100% for all slot games. We'll continue to listen to all of you and improve Dasistcasino every month for our players. In the meantime, we invite you all to take advantage of our 3500 euro Welcome Package and have some fun

user avatar

Their slot selection is probably only good part about this site. Everything else, including live chat and bonus terms that seemingly change on daily basis doesn't warrant 1/10 stars so if I could give them 0 stars, I would do so. They had really horrible bonus terms, changed it to better so I changed my previous review but now its just as bad if not worse, so I have to change my review again to warn unsuspecting players.

Misleading bonus terms. Horrible live support.

Bonus says its 60x wagering which is on its own bad already, but its 60x ONLY for a few slots and all other slots (like 98% slots) contribute 60% of that 60x only so its almost 90x wagering actually.

Its unethical to have only 19 softswiss slots contribute 100% and state that's your default wagering, when almost all slots have much higher wagering requirements. They have probably around 1000 slots or more and 19 of those fully contribute to wagering. And yet they say its 60x wagering.

All bonuses, unless otherwise stated, need to be wagered 60 (sixty) times before any funds can be cashed out.
SoftSwiss Slots – 100%, slots of all the other game providers - 60%

and as a cherry on top, max cashout on free spins on their site is... 20 eur. So even if you do get some free spins from them (which doesn't really happen at all), you cant cashout more than 20 from them. But that's not all, because you can't even cashout your 20 eur just like that, as you have to deposit... 25 eur and wager it 5 times (!??!) to be able to cashout your 20 eur winnings!!! Its like the most vile person wrote these terms and its really hard to find casino with so horrible bonus rules out there.

To withdraw the winnings from the no deposit freespins, a player should make a minimum deposit of 25 Euro in equivalent and wager the deposit sum no less than 5x times before requesting the cashout.

Playing at this casino was not a great experience for me. I have been playing here since oct 2016. The overall layout of the casino is similar to other Direx Casinos, even though Das ist was harder to navigate through. I tried different browsers and also mobile, but had games crash and reload frequently, so even though there are a lot of game providers, I personally had a hard time playing here. I made a separate complaint on Askgamblers for this casino so here I will restrict to simply reviewing my experience with Das Ist Casino.

The live chat will take 10 minutes for a 2 min conversation, English is poor and staff is not friendly at all.

The wagering is 'only 40x', but this applies only to Softswiss slots. Everything else count for max 60%. Which (again) is very misleading and makes it even harder to pay out.

If you get free spins, you have to wager on softswiss only. My conclusion: almost impossible to win here, sure there are better Askgamblers alternatives out there.

Good selection of games. Verification was quite fast and withdrawal was processed within 24 hours. That's great but other aspect's are really poor in this casino.

Wagering is huge. Im not even sure how much wagering is on Freespins that you get with deposit's. Seem's to be really really high, higher than other casino's. Also I could not play any other game's than softwiss with freespins winnings. And I think they also have different game's contribute more or less. So really confusing site. Horrible wagering requirement's so I don't like at all.

Support is not good, they don't give any answer's, they only say "some day some way some how." So they are trying not to help or give any answers. That's really bad.

Site is lagging, does not work good in firefox and chrome, even though java is updated, cookies etc deleted it still does not show t&c, bonus terms and there are lot's of fact's missing and the site does not work as it should. So they have bad layout that does not work. I cannot recommend.

Back in November of last year, in 2016, I signed up at Das Ist Casino after resisting it for quite some time. What made me changed my mind, I do not know for sure, but perhaps that 50 free spins on Fruit Zen played a role, plus that not-too-bad 150% deposit bonus as well. Another thing that didn't attract me enough was in the selection of games available at the casino. Not in the number of games available, but in the selection of game providers - my favourite providers were all missing from the list, hence that deterred me quite a lot. But still, in the end, I gave Das Ist Casino a go, just to see how things would go.

Registration was a total breeze, and getting those deposit bonus and free spins were without hassles too, but they do need to be activated first from the 'Bonuses' section in 'My Account'. I would nonetheless prefer everything to be completely automatic, without needing any activation, but at least it was still better than needing to claim them from the Live Chat. I hate this, because it's more of an added inconvenience for me, mostly due to my unstable and frequent slow internet connection, and partly due to diverting my focus elsewhere. I'm the kind of guy who likes to make a deposit, gets everything in one go automatically, so that I could start playing my games without any delay or diversion. The more diversions, the more switching of webpages needed, the more I would hate it. Thankfully, Das Ist wasn't and isn't like that.

My first disappointment came when I expected to play that 50 free spins on Fruit Zen. It was given on Starburst instead, so that 'choice of game' was pretty misleading, because there wasn't any choice given, not in my case anyway. As for the games, Fruit Zen played not too badly, giving me 1 and 2 Wild Reels several times, but that 3 Wild Reels big hit never came. Somehow, I then realised that Fruit Zen wasn't playing as I had expected it would, as how I knew the game, and I do know Fruit Zen a lot better than I know Starburst. After so many plays on Fruit Zen at various other casinos, and after playing it at Das Ist Casino, I now know that the game isn't the same old game anymore, but I would still play it.

Where Starburst was concerned, my 50 free spins on it went disastrously! I could only get single Wild Reels, none of 2 Wild Reels came, so all the payouts were nothing more than merely peanuts. At the end of the 50 free spins, I only had a miserably small amount in my balance, so I simply played it off to zero balance before logging out. Starburst was a bigger disappointment for me than Fruit Zen, but it has always been this way for me, except that now, even Fruit Zen has been performing just as badly as Starburst. I can hardly win on these 2 games anymore.

Well, I don't really dislike the casino itself, but I do dislike the games that are available for me to play on. I am not like most other players who would and could play on just about any game. I tend to stick only to my few favourite games. If they aren't available, as in Das Ist Casino's case, then too bad, I won't be playing much at the casino. I have not made my second deposit at Das Ist since that first deposit, and it looks unlikely too that I would change my mind, not until my favourite games become available.

Quite a few slots and decent "leveling" system, where you unlock next bonus as you play. Never got that far to test cashouts but from the looks of it, its an ok place to play. They recently changed their T&C to warrant a decent rating again so them being reactive is another plus in my eyes.

Nothing really stands out so much that you could say "look this casino is better than other 2000 casinos other there because....", Its just ok place to play if you like playing without bonuses.

I never got a single offer from them, other than 1st deposit bonus, so for lowrollers who need bonuses to make their deposits last a bit longer, its not really the best place to play.

Really could use some more bonuses, and while idea about unlocking bonuses as you play is neat its also painfully slow process and not really lowroller friendly either.

Dear DROGERMAN, recently we added new bonuses based on feedbacks from the players and will lower our wagering conditions for reload bonuses. https://www.dasistcasino.com/promotions We're also working on the site, where you can find all news about bonuses, races and games. We're aiming to create a great experience for all of you. Best regards, DasIstCasino Team

user avatar

Das Ist casino is a fairly new casino which came along in 2016. In fact, one of many bitcoin casinos that came along in 2016 from the Direct N.V group. I recently registered because of the fact that they have EGT slots and I very much into EGT slots lately.

Normally I would look for no deposit bonus or free spins whenever I sign up at a new casino, but not with Das Ist, after registration I took up an exclusive AskGamblers package which was 150% bonus and 50 free spins on Fruit Zen or Starbust.

I made deposit of $25 and had balance of $62.50. The free spins were added but did not want to activate them yet. Started playing EGT slots right away in which Great adventure were my first slot. I triggered the bonus feature within minutes and had a good x50 win. After that I went to Kashmir Gold and won just over x100 my bet. I played a few other EGT slots and lost some of my balance. I decided to increased my bet size from minimum bet to $1 and triggered the bonus feature on Kashmir Gold which landed me a nice x484 win. I kind of had the confidence that I was going to complete wagering.

Later during my bonus play I decided to play some Netent slots and I was about 80% complete through my wager. I opened Elements, but the slot was freezing and to my surprise I accidentally pressed the max bet option. I placed a $20 bet but I did not win anything from the round and contacted support immediately because I believe I broke the max bet rule. Support told me to continue playing and made a note that it was an accident.

I managed to complete wagering and they actually paid my winnings with an email stating asking me to be careful next time when I play with bonus.
Game selection was great. Support is on point, however would be nice if the agents has names, so you can remember who you spoke to.

They do not have additional bonuses like 2nd or 3rd deposit bonuses because of this I have to give them a 9.

Fiekie247! Thank you very much for your kind words. We really appreciate it. The bonuses for the second and third deposits have been recently added. We will be glad to hear your feedback about our new campaigns. Kind regards, DasIstCasino Team

user avatar

Das Ist Casino News

Read all news about Das Ist Casino, check for updates and stay tuned for exclusive bonuses.

AskGamblers in Retrospect: The 2016 Infographic Edition
AG News AskGamblers in Retrospect: The 2016 Infographic Edition

Well, 2017 is here and we’re already gearing up for new achievements. However, just because we’re moving forward, it doesn’t mean we can’t spare a few moments to look back on the previous year and see what made it so special. So, let’s take a quick glance at some important numbers, awards, improvements and novelties in 2016 and why they mattered to us. Spoiler alert: an infographic awaits!2016 in Numbers: Casinos, Slots and MoreWe had the pleasure of meeting numerous new online casinos in 2016 that really made a difference. The total number of new casinos exceeded 200 last year and, what’s more, some of them, like Cashmio Casino, sported gorgeous designs and had helpful and responsive customer support teams; others proved to have interesting and innovative bonus structures, like Ikibu Casino.More importantly, there were plenty of casinos with high CasinoRank scores and overall high-quality services, such as Das Ist Casino, GalaxyPig Casino, Dunder Casino and lots of others. And not only that; nearly 30 casinos received our prestigious Certificate of Trust and significantly boosted our collection of Certified Casinos, proving that more and more casinos strive to be as user-oriented and reliable as possible.What else did we add in 2016? More than a hundred affiliate programs, to start with. As for our database of free online slots, we brought to you hundreds of new slots all for your convenience and pleasure. Is there anything better than trying out slots for free before playing them for real money? Not really, no.Last, but not the least, we managed to help you get an impressive amount of money back through our casino complaint service. The accumulative amount since the service was first launched went over 7 million last year, which, you have to agree, is more than notable.Achievements, Improvements and Overall ExcitementThe entire last year was exciting for innumerable reasons – from various awards and recognitions to other daily, weekly and monthly achievements - but the release of the AskGamblers iOS app at the start of 2016 and our new and improved website in August were certainly the highlights of the entire year. Not to mention we celebrate our 10th anniversary, as well!We were – and still are – extremely proud of our website redesign, boosted search function, improved CasinoRank and various other features. What lies in store in 2017? Why, even more enhancements and novelties, of course!So, without further do – here’s a nifty and useful infographic of our 2016, featuring numbers, highlights and bits we’d like to accentuate and remember. Don’t forget to comment on it over at our forum – we’d love to hear your impressions!

Explore our expert casino reviews

Check out our selection of top online casinos and learn more about each in their review.

Stake.us Social Casino Read Review Play
LoneStar Casino Read Review Play
Crown Coins Casino Read Review Play
Mega Bonanza Casino Read Review Play
RealPrize Casino Read Review Play
SplashCoins Casino Read Review Play
SpeedSweeps Casino Read Review Play