AskGamblers Quick Overview
Editor's View
As is the case with all N1 Interactive casinos, Das Ist Casino is more than a decent online gambling platform. It excels in the payments, games, and bonuses departments but needs to improve in the customer support department, whose operations greatly influence the casino's reputation.
- Great selection of bonuses
- Fast withdrawals
- Certificate of Trust
- Unresponsive customer support
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Das Ist Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information About Das Ist Casino
Another platform in the prestigious AskGamblers-certified casino group, Das Ist Casino is a regular, fiat currency-accepting online casino that attracts players with a virtually endless game catalogue, lucrative bonuses, and a multi-tiered VIP program.
Das Ist Casino has been welcoming players since 2016. In the meantime, it has become one of the players' favourite online gaming destinations, thanks, among other things, to its multilingual website, loads of payment options, and dozens of software providers.
Although Das Ist Casino isn't without its downsides, it's still a good casino. Player reviews speak volumes about this platform, and you should check them out after reading our casino review below.
- E-Wallets 0-1 hours
- Bank Transfers 3-7 days
- Card Payments 1-5 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
Payment Information and Options at Das Ist Casino
For your first deposit, you must set aside the sum of €20 or another available currency equivalent, qualifying you for the casino's welcome bonus offer of 100% up to €100 + 50 Bonus Spins. The maximum deposit per transaction is limited to €4000 for most payment options. However, some gateways accept much lower amounts (e.g. Siru Mobile generally doesn't let you deposit more than €15 at a time), so double-check the info on the casino's Payments page.
Withdrawals are swift (instant for e-wallets, while taking 1-3 working days for most other options), with €20 as the minimum and €4000 as the maximum. The maximum withdrawable amount also varies depending on your status at the casino, that is, on your VIP level.
It goes without saying that the verification procedure should be carried out as soon as possible, so you don't have to suffer through withdrawal delays.
Finally, crypto players won't find this casino interesting as it doesn't accept cryptocurrencies, so they must look for another new casino.
Games at Das Ist Casino
If you came here for slots, Das Ist Casino has plenty! Hundreds of video slots from a few dozen providers guarantee you will find a title for yourself. The games are neatly categorised into several groups, like Most Popular, Bonus Buy, etc., while also allowing you to filter specific providers.
The casino also offers a large variety of table games, from different types of roulette and blackjack to baccarat, craps and numerous poker variants. Players can pick between French Roulette, European Roulette, Multihand Blackjack, and various other table games.
The video poker section includes Deuces Wild, Bonus Deuces Wild, Jacks or Better, Stacks of Jacks, and other video poker variants.
Players who enjoy the feeling of gambling against real live dealers can enter the live casino section, where they will find various live table games, including live blackjack, live roulette and live baccarat, on top of several game shows.
Das Ist Casino's Commitment to Responsible Gambling
The licensing authority compels Das Ist Casino to apply the principles of responsible gaming, and the casino fully adheres to those principles, as seen on the dedicated page. Various tools are in place for anyone who wishes to limit their gambling time or money.
The page also lists useful links and tips for curbing your gambling activity.
Customer Support at Das Ist Casino
Live chat is supposedly the fastest way to contact customer support. However, we found it doesn't work properly (at least not round the clock, as stated). Located in the bottom right-hand corner of the site, the live chat facility promises to be open 24/7, but it's not.
We suggest you skip live chat and email the casino to avoid further issues. If they don't respond, feel free to turn to AskGamblers Casino Complaint Service.
The casino doesn't offer phone support, so your queries will be limited to live chat and email.
Complaints
Read the complaints other players have left for Das Ist Casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
Hello, JOEYGOYAL, Thank you for your kind review. We are great to see such positivity about our casino, and we are sure that you will get only excellent experience with Das Ist Casino! Kind regards, Das Ist Casino
Support staff is responsive and willing to help you solve any problems. The web-site design is pretty basic without any unnecessary features and hard-sell advertising. The app installation is really easy and quick. You don’t need to verify your personality when register.
Hi, ETHAN999, Thank you for the review! Sites overloaded with details can be frustrating, that’s why we’ve chosen laconic and self-explanatory design (let the games be breathtaking – players want clarity when browsing through terms and offers). Whether it’s functionality, games or Support service, we want to deliver the best and players’ testimonies are the measure of our success. As a side note, we can ask for player verification, though it is usually done very fast and, again, you can always count on our Support to help you with the matter. Best regards, Das Ist Casino
Nice casino. Lots of nice slots. Very nice welcome bonuses and free spins. Nice layout and fast slots. Verification process was pretty fast and cashout also.
Deposits by ideal not coming through instant always. Keeps pending for hours and hours and live chat isn’t willing to manually process it so you can play. Too bad! Never had that at other casino’s.
Hi, FRANSLOTS, Thank you very much for your review! It’s always good to have new players but having their feedback is even better so we can provide a smoother experience for other newcomers. Sadly, the technical side can impair the player’s overall experience. While we provide best deposit and withdrawal solutions unfortunate delays. We usually fix such issues fast if it’s something either on our or the payment system side. We hope that you’ll have no further issues playing with us. Still, our managers will be more than willing to help you with your questions! Best of luck, Das Ist Casino
Made in Germany has been associated with an image of quality, premium quality and reliability all over the world for decades.
Das Ist Casino shows that once again, the Germans do not do things by halves. I have been playing online casinos since 2015 and this is the first time this has happened to me. on November 21 at 01:13, I register, I make a deposit and I accept the bonus. I play on several slot machines, I finish wagering of 10 000.00$, I upload my documents to validate my identity. November 22 at 1:11 p.m. I request a withdrawal of $ 3,000.00, 2:24 p.m. my withdrawal is processed, I receive an email from Gigadat informing me that I have received my withdrawal request and that the money will be in my account the next working day, because it is saturday. All this in 12 hours! It could have been shorter, but I slept 6 hours :)
Thank you for your professional service, you are an example to follow!
I have nothing to write here. Nothing is that perfect but this 12 hours has been.
I have to put 150 characters here. So, here's what I don't like. It is to be obliged to write 150 characters even if I have nothing to say
Hi, DANCASHFLOW, Thank you so much for your review! As many players have already put trust in us we do our best to uphold the high-set standards. Rest assured we will continue to provide top-quality entertainment with our special offers and tournament programs. We wish you more exiting wins! In case you should have any questions our Customer Support and managers will be more than glad to help you. Best regards, Das Ist Casino
The variety of games here is superb, graphics is brilliant, they work perfectly. I like site navigation, You get bonuses without any delay, all terms and conditions are clearly written in a description to a special offer. A friend of mine has used my link to register, I get a small but pleasant bonus.
I’ve been gambling here for a year now and I don’t have issues with this casino. There is no list of favorite slot machines, though you can always search it by the title.
Hi, STEFAN.HEMSTOND, We are happy to hear you enjoy playing with us! One year is a lot and we’ll continue to improve as you walk this exiting way with us. Our top on the line software ensures nothing stops players enjoying the best games out there. Our layout and terms are designed the way every player will find them easy to navigate, nevertheless, our Customer Support is always there if you’d like to know details. The Favorite Games category is something many players would like to see, so here’s a way for us to become a little better. If you find something else you think we should improve on, by all means, let us know. Best regards, Das Ist Casino
After winning a substantial amount they were trying to stall the payment. Got fully verified 2 times and they still didn't process the withdrawals. Terrible.
I don't know why they did this. But I didn't even get a compensation or formal sorry. In the end I uploaded the same documents without any problems and they verified it finally.
Hello, BIGBOSSFTW, We are very sorry for this situation. Usually withdrawal process is swift as we notify players what they need to do for successful withdrawal. Even if the documents you submit are good the process may still take time, but it never takes more than it needs. Besides, you can always address your concerns to our manager for a guaranteed solution. Best regards, Das Ist Casino
Nice selection of providers with good slots
Good welcome offer
user friendly site, good my account overview
It's a N1 casino which seems very reliable to me
Good overall performance
Customer support available via live chat
Not much to dislike. They have some providers I like to play at other sites I cant play at all the N1 sites because of country restrictions. For example the provider No Limit City I can not play at N1 but I can play it at almost all other casino's. I don't get that.
I ripped my deposit but will be back for sure to take a new shot
Hello, PORKA, Thank you for your review! We are glad you enjoyed it with us! As we are ever-improving we keep introducing new exiting games so every player will find new favorite games for themselves. Not to mention that such releases usually come with unique promo offers so stay sharp for those as well! Best regards, Das Ist Casino
Every player have the same thoughts. Are they going to pay my winnings? If so, are they fast?
Depends on what methods you use.
I’m pleased with Das ist casino.
I guess it’s true what they say. Leave it to the German engineering.
My withdrawal was fast. One day.
Account verification. One hour.
The only game I haven't been able to play is Book of gold double chance. I guess it’s restricted in my country. Oh well. No problem as there are s many games that double your chances for a win or lose.
So far nothing.
Finger crossed, I hope it remains the same.
On a light note. Some glitches and error messages during a big win. Got kicked out and had to login back again.
Dark and clean homepage seems welcoming. Every supported payment method are free to view before we make an account. Overall, it’s been a very convenient experience.
I'm often blocked as a UK citizen despite opening the app from Germany. Why? I'm using German address on German soil! Should I use VPN and set it on my own country?
Hi. Transactions in this casino are fast. I don't like sending my documents for verification but since the process was fast, it became okay for me. Many games qualify for wagering requirements so the bonuses are used well.
I don't fancy giving documents for the verification process since some casinos do not require those things. Also, please do make a mobile version of your site to cater to gamblers on the go! My stay here has been enjoyable nonetheless, just commenting for them to upgrade!
Das Ist Casino News
Read all news about Das Ist Casino, check for updates and stay tuned for exclusive bonuses.
Well, 2017 is here and we’re already gearing up for new achievements. However, just because we’re moving forward, it doesn’t mean we can’t spare a few moments to look back on the previous year and see what made it so special. So, let’s take a quick glance at some important numbers, awards, improvements and novelties in 2016 and why they mattered to us. Spoiler alert: an infographic awaits!2016 in Numbers: Casinos, Slots and MoreWe had the pleasure of meeting numerous new online casinos in 2016 that really made a difference. The total number of new casinos exceeded 200 last year and, what’s more, some of them, like Cashmio Casino, sported gorgeous designs and had helpful and responsive customer support teams; others proved to have interesting and innovative bonus structures, like Ikibu Casino.More importantly, there were plenty of casinos with high CasinoRank scores and overall high-quality services, such as Das Ist Casino, GalaxyPig Casino, Dunder Casino and lots of others. And not only that; nearly 30 casinos received our prestigious Certificate of Trust and significantly boosted our collection of Certified Casinos, proving that more and more casinos strive to be as user-oriented and reliable as possible.What else did we add in 2016? More than a hundred affiliate programs, to start with. As for our database of free online slots, we brought to you hundreds of new slots all for your convenience and pleasure. Is there anything better than trying out slots for free before playing them for real money? Not really, no.Last, but not the least, we managed to help you get an impressive amount of money back through our casino complaint service. The accumulative amount since the service was first launched went over 7 million last year, which, you have to agree, is more than notable.Achievements, Improvements and Overall ExcitementThe entire last year was exciting for innumerable reasons – from various awards and recognitions to other daily, weekly and monthly achievements - but the release of the AskGamblers iOS app at the start of 2016 and our new and improved website in August were certainly the highlights of the entire year. Not to mention we celebrate our 10th anniversary, as well!We were – and still are – extremely proud of our website redesign, boosted search function, improved CasinoRank and various other features. What lies in store in 2017? Why, even more enhancements and novelties, of course!So, without further do – here’s a nifty and useful infographic of our 2016, featuring numbers, highlights and bits we’d like to accentuate and remember. Don’t forget to comment on it over at our forum – we’d love to hear your impressions!
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Killer games from many software companies with new and exciting games all the time. Special offers are simple and easy. Bonus system is easy to understand if not playable all the time. Take out money on your cards but the monthly limit looks a bit low. Overall you see that this casino wins awards and it does this for a reason.