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Coral Casino

Our Rating CasinoRank
5.3/10
CasinoRank
Player Rating 28 reviews
5.3/10
28 reviews
Complaint Response 7 complaints
6 days avg. 7 complaints
What we like
  • Huge number of games from the world's largest software platforms
  • Both live and virtual games casino available
  • Highly responsive E-Message support team, as well as international phone service
  • Protected with SSL encryption
  • Open with game fairness information
What we don’t like
  • Phone service not available 24/7
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.

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Coral Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
http://www.coral.co.uk
Established
2002
Licences
UK Gambling Commission, Gibraltar Regulatory Authority
Affiliate Program
Languages
English
Casino Type
Instant Play, Mobile, Live Casino, Sports
Mobile Apps
IOS, Android

Coral Casino is one of the largest online casinos in the world. Powered by software platforms like NetEntCryptoLogic, IGT, and Electracade, they offer one of the most diverse selections of games around. The casino is licensed in the prestigious jurisdiction of Gibraltar. 

Security and Fairness

To ensure that no one risks losing their personal or financial information when playing their games, Coral Casino has installed various protection mechanisms in their casino. Any sensitive data is guarded by SSL encryption as it travels to the Coral Casino server. Additionally, they abide by very strict rules imposed by Gibraltar that ensure that your data does not leave the casino's hands.

Game fairness is certainly not an issue at Coral Casino, either. All of the software they use has been tested and continues to pass these audits on a regular basis. Coral Casino even goes so far as to allow players to see various audits for themselves. Just contact the casino if you'd like more information.

StallCation

Complaints

Read the complaints other players have left for Coral Casino. Learn more about complaints.

Show all complaints
Coral Casino - Self Exclusion
I recently opened an account with Coral and played the casino slots, winning £74,000 (£74k). Having submitted a withdrawal request my account was frozen the next day. I contacted Coral to find out why and was told that the account had been self excluded 4 years ago in September 2011 and that the winnings would be withheld. I genuinely have no recollection of this. I asked Coral to investigate further and received an email saying that I have had 'several' GalaCoral accounts (wasn't aware Coral and Gala were linked) and that I had tried to circumvent the system and that while my deposit would be returned, i would not receive the winnings and that is the end of the matter. Firstly, I have made no attempt to circumvent the system. Coral confirmed that my name, email address, and phone number were all identical. I also believe the password used would have been an exact match. The only change is my address as I moved 3 years ago. Secondly, Coral confirmed that their policy is to return all deposits (win or lose) when duplicate accounts are set up. If this is the case, then why haven't my deposits from the 'several' accounts been returned? Whichever way this is cut I believe that Coral (GalaCoral) have very poor account matching to prevent players from opening multiple accounts and that they happily take bets which lose, but fail to honour winning bets. I have requested proof that the Coral account was self-excluded and have had no response. I would like to take the matter further, but not too sure how. Any advice or help would be greatly appreciated. Thanks, Matt
staus Unresolved
£74000
Coral Casino - Software glitch cost me a loss of £2100, casino refused full compensation
Played a session of 34 rounds of multi hand blackjack on Coral. Software felt wrong throughout (I've played a lot on the site in excess of 20,000 blackjack hands). Had 3 issues. On 2 hands the software 'skipped' over a hand where I wanted to hit (or double) without giving me a chance to make a decision and did not display the warning that I was standing on a hand where I couldn't go bust. Another hand where I hit, the card that came made my hand bust then the system draw another card to the hand. This should not be possible. In the account history it is displayed differently with the extra card being applied to the next hand. I've attached screenshots which explain this. Contacted Coral asking for the amount lost during the session (just over £2,100) to be refunded as their was clearly a problem with the software. Almost 2 weeks later I had 2 live chats where the agents confirmed Playtech had come back and admitted a 'glitch' in the software. Unfortunately I don't have evidence of this. After a further two weeks Coral came back and said I was using a bot which I strongly refuted. They said if I wasn't using a bot it must be a problem with my mouse. I've advised them this is ridiculous, and if it was a mouse issue it would have affected all the hands I played and my play on other games. Coral refunded £450 as a gesture of goodwill due to the many delays with responding to the complaint and have suspended my account. This isn't right the full amount lose during the session needs to be refunded.
staus Unresolved
£1650
Coral Casino - Self exclusion not respected
My issue is with Gala Coral's self-exclusion policy. Having made them aware of my gambling problem in December 2013, and subsequently having my Gala Casino account closed and a 12 month self-exclusion placed on my account I was able to register a new account with Coral using their phone application on 11/05/2014 and deposit over £1000 using the same details (address, phone number, debit card) without any verification. I am aware that exclusion from Gala Casino results in exclusion from all Gala Coral's services. When I had previously tried to set up another Gala Casino account after my exclusion I was sent an email asking for a number of verification documents including my passport and bank statements. This leads me to ask why I was allowed to sign up to a Gala Coral service on this occasion without any form of verification. Whilst using the service, my account was suspended for a brief moment when trying to deposit funds. I talked to an online advisor, expecting my exclusion to be flagged. They asked for my account name and instantly allowed me access to deposit more funds and continue playing. I feel I should never have been allowed to register a new account in the first place but surely this is when they should have identified me as someone who was excluded. As someone who has issues with gambling, I strongly rely on my exclusion from gambling providers and feel they have not done enough on this occasion to prevent me from using their service. I have the relevant evidence to support my case and have attached a transcript with an advisor who confirmed my 12 month exclusion. I emailed Coral on 12/05/13 with my complaint. I received a reply from one of their customer service team explaining my query had been passed on but am yet to receive a further response.
staus Resolved

Complaint Statistics

Resolved 2
Avg. Amount $ 17,183
Avg. Complaint Duration 6 days
Avg. Response Time 6 days

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Player rating
5.3/10 28 reviews

Top reviews from our players

I am an old client of Coral, I registered few years ago because they were running a promotion on their poker platform Coral Poker!

I saw few days ago that they are offering a no deposit bonus of 10 pounds when you sign up and register a debit/credit card like payment method, no deposit is needed! I can't take this bonus because I have already an account, but I made a deposit of 20 pounds and played a couple of slot games!

I want to tell you that when I want to have fun at a casino I am looking for the Gladiator slot game because I want to play this nice game and also I want to have the chance to hit the jackpot! I was very happy when I saw that they have the Gladiator slot and I started to play this game! The luck wasn't by my side because after 30-40 minutes of playing, I lost the money! But this isn't a tragedy because you can't become millionaire just by playing slots with 20 pounds!

They have a lot of games,a lot of jackpot games, video poker, table games, blackjack and roulette! And you can play all of this games because they have nice promotions with low wagering requirements! The welcome bonus is very attractive, get 50 pounds bonus for just 10 pounds with only 24 times wagering requirements! When I made my deposit, I saw that they have this nice promotion but when I read the terms and conditions of this bonus I saw that my country is on restricted list and I can't enjoy any of their promotions!

The payment methods are very wide, from debit cards to known e-wallets, paysafecard and even paypal! I have made my deposit via paysafecard and I wasn't lucky to win and be able to withdraw!

I will rate this casino from my personal experience, I will give a 9 for bonuses even if I can't enjoy them, 9 for payment methods, 10 for the awesome games and 9 for the support !

I visited their home page because I saw they offer 10 free bonus If you register a credit card, but unfortunately the Hungarian players are ineligible from this no deposit promotion. After I saw they use a various types of casino software I wanted to try it immediately. I always told if they use more than one casino type your chances is higher than a simple casino. They own some of my favourite slots so I decided to try it with my money.

They homepage is the best what I saw in the previous, the structure of their page is very simply and you can find anything within some clicks. They had some other option to play, they had: sports, live casino, instant play - downloadable casino, mobile version, lotto, bingo even they had poker too. So if you bored the casino? You can found some enjoyable games to play.

I registered through the instant play version and after it I went to the offers section and picked my deposit bonus (to able to get the 50 euro bonus you need to went to the offers page and click to the claim bonus button, because if you don't do it you only can play with your money without the bonus). So I was chose the 50 euro bonus, I needed to deposit 10 euro to I able to claim it. I successfully made it then I get my 50 euro within 15 minutes. The wagering requirements isn't so high only 24 times, it means I needed to wager 60 x 24 = 1440 euro before I can cash out.

I played with a lot of slot with a few hours but I didn't able to make a cash out from it because I lost my money before I can wager it. After my losing I made some deposit to them from 10 but every time I lost it, but I don't give up I get my deposits back.
Thank you!

Coral casino is another all in one Company comprising of Bingo, Poker, Sports betting, bet in play, table games and slots. The website is easy to navigate around and they offer a superb welcome bonus to new players I made my first deposit through a cashback site and actually got my £20 back and the deposit bonus!

Coral is a brand you can trust as they have been around for a long time now. The main provider from Coral in a casino viewpoint is Playtech. They have all your favourites such as Desert Treasure, Rocky, Electra and many more. You can even deposit as low as £5 which is pretty hard to find these days.

Coral have a great loyalty scheme with regular promos to their valued players including special cashbacks when you play a certain slot on a certain day and if you play the slot of the week they occasionally give a bonus.Right now they are offering £10 free no deposit bonus on the casino section and also a whopping £50 bonus on top of your £10 deposit!! So if you haven't joined already it is well worth it!

The Loyalty scheme works as follows for every £10 wagered on slots you receive 2 points all other games 1point so if you are good at wagering this site is perfect for you make a fortune in loyalty cashback! When you reach 100points you can redeem them for £1 cash.

Another reason I like Coral is because they give you freebies all the time as a loyal player. A £5 here and there when they release a new slot. They gave me £5 to try out wizards millions and to try out the banzai slot they released last year and just the other day, I received £2 bingo bonus just for filling out a short survey!

Pros and Cons of Coral Casino:

PROS
Low deposits available
All major deposit methods available
Good solid format of all sectors
Friendly Live chat
Awesome regular promos
Fast cashouts

Cons
No Microgaming or Net-ent slots
Occasionally had problems opening slots
Overall I would give this Casino 8/10

Sorry for my English. I'm angry. Only software is good in this casino. Ok shortly: I played in casino about two months ago. Last month casino locked my account without expression why. I sent maybe 4 emails why is my account locked. Casino still no answered....I sent copy of my id card and copy of bank statement in march (bs from january), (bank statement cannot be older than 3 months). So I was correct for all ways: adult 21+, sent copy of id card, sent bank statement. After one month and two weeks comes answer from coral: Thank you for sending a copy of your bank statement as proof of address.

Unfortunately we are unable to accept this document as it is dated outside the permitted time period. My god they are crazy? After month and half they sent to me that document is old. My documents are old BECAUSE they answer me after month and half. Otherwise my account is locked for now. And I still don't know why. I erased coral account. I can't imagine that I want withdraw.....................for christmas (request today) only live support and bonus is good.

Ii would like to share my experienced here at Coral Casino powered by Cryptological software that I think their slot is out of this world :) When I deposited $40 I didn't use their bonuses because I want to test drive their slots I play with their slots I focus their because I was hoping for JACKPOTS!!! :) I was very amazed to their slots and other games because it is unique although it is not the number software that I love Yihaaa!!! I start with "mad mad monkey" slot, pretty cool game with their stacked of wilds, and nice freespins. I played $0.20-$1.25 per bet, and get some of their freespins.

I was really happy, and changed to the "Green Lantern Slot, also nice looking game, nice freespins with x3 multiplier, nice paying, I hit there featured games coold :) and also I retrigger that free spins, but unfortunately I had a problem regarding to my account when I was looking for another games while playing green lantern slot I encountered error saying that contact the support for the number blah blah I forgotten what number it is and I chat their representative and they assisted me it takes 4 hours when they solved the problem and they recommended me to reinstall the software and it worked perfectly after that. Back when I playing its just managed me to get half of my profit thanks for the technical difficulties and I bet for this cool slots. After it I tried some other slots, I decided to play their slot. I actually get it how the freespins worked there because at first I don't get it. So, the withdrawal processed then I asked their live support where to send documents and also their next deposit offer. The documents approved within 1 day after I submitted it and another day come more money bonuses they offered me pretty cool.

Software: 8.5/10,
Support: 9/10
Bonuses: 8/10 I tried them after I made my first withdrawal.
Finance : 9/10
Security 8/10
Terms and Condition 8/10 important please read it carefully and understand clearly.

Coral casino offers their players lot of games such a playtech, IGT, cryptologic, and some other but unfortunately I do not know who their creator.

Any way, I register there because my friend in skype told me that he deposit there 40$ and cashout 500$. Of course I can not just see and do not try to do this thing myself. I deposit 40$, got 40$ bonus on my account upon deposit, and start my way in casino.

First slot I open was cleopatra, I do not know why, I play this slot first time, and looks like it was cryptologic, anyway I do not have much luck there, and leave slot with 50$ balance left, without hit of freespins on cleopatra. After such unluck I should try archer, and I do that! Archer is 243 lines slot with nice features and freespins. I play it probably 20 minutes, and after feature I leave with 75$ on my balance. No big wins, but it is increase of my balance, that is why I love archer. Then on my way come fantastic four slot, and I stuck there for about 40 minutes. In 40 minutes I play probably 5 times freespins feature, and none of them pay really high, and after all I tired of this slot, and with 50$ on balance I got to penguin power, which is a nice clone of great blue. I play penguin power at moderate bet, but it is variance a pretty high, so I lost my money in probably 10 or 15 minutes. Anyway, I had a great time, support was nice, as I ask them about wagering for bonuses. No any problems I encounter while playing, so I can think that coral casino is nice and safe place to play.

So, Coral casino gets this:
Software: 9/10 many software, but no microgaming or netent, so they can not receive 10 there.
Support: Nice support they provide 9/10.
Bonuses: I did not find on their page anything that amazing me, so only 7/10.
Cashouts: Did not test it here, I am sorry.

Total: 8/10 nice playtech casino, that offer also some more games from different creators.

I came across Coral Casino ages ago, for some reason I actually thought it was part of 'Blue Square Casino', I can't remember why now. I knew the name 'Coral' as a high street bookies I never considered it as a casino until it accidentally came up whilst searching for something else. At the time their casino was under construction so I couldn't register or anything, then on Monday I came across it again and was so chuffed when I saw it was all up and running.

I tried to register but when I got to the end of the form and clicked 'Next' nothing was happening. It was like this all day. Their help section stated they have a Live Help facility but didn't give a link, I looked everywhere for it but with no joy. It wasn't even on their download, and I couldn't register on either one so I just decided to email customer support. It wasn't a good start at all to be honest but in all fairness to them I had a reply within 3 hours saying they were experiencing problems with their server and it all should be up and running very shortly. No joy all on Monday and Tuesday, then yesterday I just kept trying and hallelujah it let me register. They have an amazing welcome offer at the moment for new players which is why I really wanted to take advantage of it now before it changes. If you deposit £10 you get £50 bonus money free and it comes with a wagering of 40 times. So I deposited the tenner and was able to claim the welcome bonus, which all went through very smoothly.

There are loads of games to choose from here and some really good ones. Obviously they got the Playtech ones, but if you are not a lover of Playtech they got some really good non playtech ones too. I was a little disappointed as some of their games which I hadn't played before like 'Elvis, Little more action' wouldn’t load up in demo for some reason. I was hoping to have a really good go at their games in demo prior to using my own money but it didn't work out like that so I just went straight in then on real on 'Crocodopolis'. If you have read my reviews before you will know I have mentioned this slot a few times, so I am sorry to mention it again but it really is a classic..and its pays out brilliantly on here, the free spins come in all the time. I haven't had a win over £50 on it yet in a single spin but I am doing really good.

I have just started playing some of the other slots like 'Emerald Isle' , 'Zuma' and 'Bejeweled 2' again these are all really good. At the moment my balance is £58.88 and I have been playing a while now...so far so good.

My expectations were high for Coral before I made my deposit. Their reputable name should mean they provide a first class, professional gaming experience and fair play to them they do in every way. Obviously I haven't had the opportunity to do a cash out yet so I can't comment on that at the moment but fingers crossed I will be able to soon and will come back if I do and leave some more notes just to update any players who are thinking about coming here.

I am just registered at coralpoker in few reasons: 1) they had good bonuses (with 15x only, this is so sweet). 2) I like their slots, but never played it.

So I deposit 30 pounds and start playing (damn I forget take bonus). I played casper mirror with 0.40 per bet. I spin, spin, and few times get many wilds on its (its sooo damn amazing feeling when you hit many wilds). So I am just played, played, and then hit free games. On it, very very often all reel is mirror, sometime it even 5 reels of mirrors, and its replaced by random symbol. Very sweet and funny! I am just played this slot about all day (6-7 hours in a row), and I like it so much. Actually, its one of my favorite slot in all the world :D So, after so big playing time I had on balance 50 pounds, and I decided to cashout my money. I made cashout, and in few hours receive email from them that I should send documents to support team. I send it, and in few hours I receive message that all approved. On next day money was on my moneybookers account.

And now some fun for you, I am decided to type them, that I am not receive my bonus for deposit (as I typed higher I am don't enter bonus code :( ). So, I ask them why I don't receive my bonus, and tadaaaaa, in few hours I receive email that my bonus credited. Wow, thats very nice guys! I like your support. Unfortunately I lost my bonus in casper mirrors, but easy come easy go :D I like this casino.

So, totally, I don't have any problems on this casino, they had amazing bonuses on deposit, their support looks very good, they cashout money in short time. Awesome I think! I recommend this casino to you people!

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