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Coral Casino

Our Rating CasinoRank
5.3/10
CasinoRank
Player Rating 28 reviews
5.3/10
28 reviews
Complaint Response 7 complaints
6 days avg. 7 complaints
What we like
  • Huge number of games from the world's largest software platforms
  • Both live and virtual games casino available
  • Highly responsive E-Message support team, as well as international phone service
  • Protected with SSL encryption
  • Open with game fairness information
What we don’t like
  • Phone service not available 24/7
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Coral Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
http://www.coral.co.uk
Established
2002
Licences
UK Gambling Commission, Gibraltar Regulatory Authority
Affiliate Program
Languages
English
Casino Type
Instant Play, Mobile, Live Casino, Sports
Mobile Apps
IOS, Android

Coral Casino is one of the largest online casinos in the world. Powered by software platforms like NetEntCryptoLogic, IGT, and Electracade, they offer one of the most diverse selections of games around. The casino is licensed in the prestigious jurisdiction of Gibraltar. 

Security and Fairness

To ensure that no one risks losing their personal or financial information when playing their games, Coral Casino has installed various protection mechanisms in their casino. Any sensitive data is guarded by SSL encryption as it travels to the Coral Casino server. Additionally, they abide by very strict rules imposed by Gibraltar that ensure that your data does not leave the casino's hands.

Game fairness is certainly not an issue at Coral Casino, either. All of the software they use has been tested and continues to pass these audits on a regular basis. Coral Casino even goes so far as to allow players to see various audits for themselves. Just contact the casino if you'd like more information.

StallCation

Complaints

Read the complaints other players have left for Coral Casino. Learn more about complaints.

Show all complaints
Coral Casino - Self Exclusion
I recently opened an account with Coral and played the casino slots, winning £74,000 (£74k). Having submitted a withdrawal request my account was frozen the next day. I contacted Coral to find out why and was told that the account had been self excluded 4 years ago in September 2011 and that the winnings would be withheld. I genuinely have no recollection of this. I asked Coral to investigate further and received an email saying that I have had 'several' GalaCoral accounts (wasn't aware Coral and Gala were linked) and that I had tried to circumvent the system and that while my deposit would be returned, i would not receive the winnings and that is the end of the matter. Firstly, I have made no attempt to circumvent the system. Coral confirmed that my name, email address, and phone number were all identical. I also believe the password used would have been an exact match. The only change is my address as I moved 3 years ago. Secondly, Coral confirmed that their policy is to return all deposits (win or lose) when duplicate accounts are set up. If this is the case, then why haven't my deposits from the 'several' accounts been returned? Whichever way this is cut I believe that Coral (GalaCoral) have very poor account matching to prevent players from opening multiple accounts and that they happily take bets which lose, but fail to honour winning bets. I have requested proof that the Coral account was self-excluded and have had no response. I would like to take the matter further, but not too sure how. Any advice or help would be greatly appreciated. Thanks, Matt
staus Unresolved
£74000
Coral Casino - Software glitch cost me a loss of £2100, casino refused full compensation
Played a session of 34 rounds of multi hand blackjack on Coral. Software felt wrong throughout (I've played a lot on the site in excess of 20,000 blackjack hands). Had 3 issues. On 2 hands the software 'skipped' over a hand where I wanted to hit (or double) without giving me a chance to make a decision and did not display the warning that I was standing on a hand where I couldn't go bust. Another hand where I hit, the card that came made my hand bust then the system draw another card to the hand. This should not be possible. In the account history it is displayed differently with the extra card being applied to the next hand. I've attached screenshots which explain this. Contacted Coral asking for the amount lost during the session (just over £2,100) to be refunded as their was clearly a problem with the software. Almost 2 weeks later I had 2 live chats where the agents confirmed Playtech had come back and admitted a 'glitch' in the software. Unfortunately I don't have evidence of this. After a further two weeks Coral came back and said I was using a bot which I strongly refuted. They said if I wasn't using a bot it must be a problem with my mouse. I've advised them this is ridiculous, and if it was a mouse issue it would have affected all the hands I played and my play on other games. Coral refunded £450 as a gesture of goodwill due to the many delays with responding to the complaint and have suspended my account. This isn't right the full amount lose during the session needs to be refunded.
staus Unresolved
£1650
Coral Casino - Self exclusion not respected
My issue is with Gala Coral's self-exclusion policy. Having made them aware of my gambling problem in December 2013, and subsequently having my Gala Casino account closed and a 12 month self-exclusion placed on my account I was able to register a new account with Coral using their phone application on 11/05/2014 and deposit over £1000 using the same details (address, phone number, debit card) without any verification. I am aware that exclusion from Gala Casino results in exclusion from all Gala Coral's services. When I had previously tried to set up another Gala Casino account after my exclusion I was sent an email asking for a number of verification documents including my passport and bank statements. This leads me to ask why I was allowed to sign up to a Gala Coral service on this occasion without any form of verification. Whilst using the service, my account was suspended for a brief moment when trying to deposit funds. I talked to an online advisor, expecting my exclusion to be flagged. They asked for my account name and instantly allowed me access to deposit more funds and continue playing. I feel I should never have been allowed to register a new account in the first place but surely this is when they should have identified me as someone who was excluded. As someone who has issues with gambling, I strongly rely on my exclusion from gambling providers and feel they have not done enough on this occasion to prevent me from using their service. I have the relevant evidence to support my case and have attached a transcript with an advisor who confirmed my 12 month exclusion. I emailed Coral on 12/05/13 with my complaint. I received a reply from one of their customer service team explaining my query had been passed on but am yet to receive a further response.
staus Resolved

Complaint Statistics

Resolved 2
Avg. Amount $ 17,183
Avg. Complaint Duration 6 days
Avg. Response Time 6 days

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Player rating
5.3/10 28 reviews

Top reviews from our players

I cannot believe that yesterday I was would give this Casino 10 out of 10 as they really tick some of the boxes - nice selection of the games and speedy withdrawal.

But suddenly my account was frozen, after I received my first winnings. No one informed me about it and when I called to speak to them, I find out I did self-exclude myself in 2009 for 5 years (its been already 7 years) but to be honest I cannot recollect this situation. I sent email to ask for explanation of this issue, we are grown ups, we take responsibility for our actions-no reply.

Now I just find out on Live chat, that it may take 14 days till they decide to reopen my account. OMG, ridiculous. They is 100s of sites over there and they think I will wait for someone's decision where I want to spend my money!!!! HUGE DISAPPOINTMENT!!

I reviewed Corals sister Gala last month, but figured it was worth giving a specific mention to this casino as well as I have really just had such a good time playing there the past year or so – and fantastic luck too! Whilst the Playtech blackjack has, sadly, been pretty much as brutal as ever here, I have hit some royals on the video poker as well as scoring some big wins on the slots and roulette.

Customer service seems somehow much quicker to respond at Corals than over at Gala but its possible that’s just been luck on my part as I would have assumed they would share at least some of the same teams – whatever the case, I always seem to get an instant answer at Corals and haven’t had any issues with their support whatsoever.

One area I definitely think Corals have an edge is with their bonus offers – I’ve had some fantastic regular deals via email including free spins, deposit based bonuses, free poker tokens, all sorts of stuff as well as a couple of free codes to use In their shops – where again I’ve always been very lucky, in fact I have walked out with at least £60 from every £10 store code they have sent me – it’s really a little uncanny to be fair!

On the software front there are a whole bunch of other slots as well as the Playtech games, though I do tend to do a lot of my playing from within the poker client – it just seems convenient when I’m playing cards – so I haven’t played the other games as much as I do on some other sites. I appreciate the fact that you still accumulate loyalty points whilst playing the casino games inside the poker software here at Corals, which isn’t the case at some other similar setups eg Paddy Power.

On the withdrawals front, they have certainly got a little slower lately as others have said on this page as whilst it used to be the case as soon as the withdrawal disappeared from the pending list, it was in your e-wallet or on its way to your bank, there is an indeterminate delay these days. Its never too long but it is a shame they can’t be just a little bit faster sometimes, though I guess as a UK player I am just spoiled with fantastic payout times from on-line casinos! :)

I'm fairly new to Corals Casino, but my experience with them so far has been really first rate. My friend who recommended them to me told me they had a £10 no deposit bonus for new players, but when I checked out their site it turned out you now need to make a £5 deposit in order to receive this bonus. I've no problem with this, although the wagering requirement on the £10 is a massive 50x, so you can be pretty sure of losing your fiver – nevertheless, its worth sticking with!

Next up they offer a massive 500% bonus, deposit £10 and play with £60 – I did much better with this and ended up making a £200 withdrawal the same night, which I received into my Skrill account early the following morning. I spoke with the Live Chat support several times whilst claiming these bonuses and had no troubles whatsoever, the live chat were prompt and polite and very helpful in answering all of my questions. I guess the withdrawals are not as fast as at Betfred and Paddy Power, two very similar sites offering similar games, but I am okay with any place that sends your money in less than 24 hours!

As for the games themselves, I was disappointed to find that the bonus was only playable on the playtech games offered within the “Casino” tab of the site, as I spent a quite considerable amount of time playing “300 Shields” in the games tab before realising that my wagering requirement had not been decreasing. I like the fact you can check your remaining wagering requirement at any time by clicking on your balance at the top of the main page, and they also have a reasonable comp point system as well – I earned around 800 points during my first nights play, which is only £8, but still seems like a reasonable little earner to me – there is no wagering requirement when cashing in your comp points at this casino.

When not playing with bonus funds there are a great many slot developers games on offer, some of the best are IGT, Nextgen, Amaya, and Cryptologic. There are a great many deposit and withdrawal options, and a very low minimum deposit and withdrawal of £5. They have a busy poker room attached on the iPoker network as well, which has some pretty decent freerolls and regular player benefits. Overall I am very impressed with Corals and will probably be frequenting them for some time to come.

I've been a long-time regular at Corals online casino - it was one of the first places I ever made a deposit after seeing their "Deposit £10, play with £60" bonus advertised on TV here in the UK. This offer is still available today, and carries a super low 24x bonus wagering requirement, meaning you have an excellent change achieving a cashout! There is also a £10 no deposit bonus currently on offer for new players as well.

After the new player gimmicks are out the way Coral do not offer a huge amount of promotions unfortunately - it is rare to receive a standard deposit bonus of 100percent or similar like you find at many other sites, but when they do send out an offer it is usually free spins with no wagering requirement at the moment, which is good enough for me! There is a comp points system as well, like most Playtech casinos.

Coral is much more than a Playtech casino now though - they have added a whole host of other providers to their site, most of them in the "Games" tab rather than in the casino - this means you cannot play them towards the wagering requirements of the welcome bonus, which I did not realise when I first played - try not to get caught in the same trap! Some of the included providers are NextGen, BarCrest, Leander, Ash Gaming, Cryptologic, IGT and Amaya, which includes most of the popular games found online and common classics from UK land casinos such as Rainbow Riches.

I was able to play for a long time without having to verify my identity documents, but I think I eventually reached the £3,000 ceiling at which point they are required to confirm you by regulatory requirements. This process was extremely quick and painless though, with just a couple of hours total from sending my documents to being completely confirmed.

One more thing, they have a iPoker room attached which has a nice range of freerolls, although most require you to be a regular player to take advantage - not unfair though I think. Examples would be the daily side games freeroll for all who have played £5 on the casino games within the poker client, and a daily super turbo that costs 20 poker points to enter. The loyalty scheme is not the most generous around, but it is still one of my preferred iPoker rooms.

Cashout times have been a little slower recently - I used to play at Coral daily because I could get a cashout to Skrill in an hour or two, sometimes less, whereas now it seems 4-6 hours is the norm. Still way ahead of many other online casinos, but not as quick as I would like. Support are helpful and usually available immediately for live chat.

Coral casino using games from bunch of software providers right now, but I did not played at this casino long time and did not know that they do so great improvement. At a times when I played at coral, that was just usual playtech casino and poker site, so I will describe my experience which I had back to few years ago, right now I think things is even better.

I played at coral casino few times, and also by the way their poker client, and I can confirm that I never ever had any trouble or problem, only very good experience. My biggest win session was with 50$ transfer from poker to casino, without any bonus or anything like this, that happened when I win sit and go with buy-in 10$, I win it cause I have really great luck, so I decide to spend money in casino to clear my luck. I start playing gladiator with 1$ bets, yeah, it is sounds crazy but like I say it was money that I win by luck, so nothing else but easy come easy go. I hit freespins quickly, and that is already was surprise for me, since I really thought that I will just lose my 50$ without even hitting 3 scatters. Few nice wins during freespins, and I already held 140$ balance, not very big win, but still.

After this I open blackjack and made couple of nice winnings hands, and had 200$ already, so I really decide that it is probably enough, and 200$ win during one day it is awesome result and I am not need more money, so I just make payout request and get money within 24 hours, like always that was both in coral casino and poker. Their verification speed also was fast, something like 3-4 hours.

I like coral casino, and looks like now they even better casino, so I can easy rate this online casino with 8 stars.

This is going to be my review about the Coral casino. I signed up there just a week ago but it has already became one of my favorite casinos. I decided to sign up there because I like that it is placed on Playtech and Evolution gaming softwares. It also has a very good ranking on AskGamblers forum, which I think is important to know, before register and deposit in a casino.

I signed up. I have to say that the registering process took more time than I expected. I had to send confirmation documents to verify my account and even if in that moment I felt a little annoyed, it is good that security is so important to them, it makes this casino very trustful and honest. I contacted their live support to ask how much time it is going to take to verify my account. They answered that it shouldn't take more than few hours. In the meantime, while I was waiting, I looked at their games to decide what to play later.

My profile was verified in less than two hours and I was ready to go. I deposit 40€ and started to play table black jack. I placed minimum bets each time but somehow didn't manage to win anything at all. Then I switched to slots. I played Blade, a good 50 payline slot, which I often play in other casinos as well. It gave me very small winnings ( overall maybe 5€) so with about 22€ left in my account, I went to Chipendales slot, which was new to this casino. I really liked the look of it and the theme itself, but I just kept loosing.

After that, I decided to just stick to my gamblers intuition and played the Soprano slots. I really loved the tv series about this family. So I put the minimum bet and with second spin got the stolen goods bonus and had to pick a container to get a cash prize. If I remember correctly, I won 50 € with my container pick. I continued to play but my luck was gone and I lost at least half of my balance. But I really liked the look of this slot and the fact that there is so many moments from the series and also the fact that it has both-wild symbols and bonus features, I also played Marilyn Monroe slot but after the fifth unsuccessful spin I quit.

The next day I visited this casino again and gambled all my balance in black jack. unfortunately, it wasn't a lucky game for me. Overall, I really recommend this casino and I would give them 9/10 because I didn't face any technical problems( I used instant play), they have nice bonuses for gamblers, which I am probably gonna use the next time, their customer service is good and the design of games is very eye-friendly. So I will definitely play there again.

This is one of the best casinos in the world and it has been supported by various platforms and some of them are cryptologic, play tech etc. The reason they are so popular and successful is because of the wide selection of games they have and they have a very nice return to the players. Its been more than 2 years since I left this casino site.

When I had joined this casino they had a no deposit bonus of 10 euros and I never miss out on casinos which has no deposit bonuses because I think it is the best way to assess the casino. And decide if you want to continue and make a deposit with them. The only slot that paid me well and was lucky for me was fortune hill and even with minimum bet size I managed to win a lot of free spins and money. After winning some good money and increasing my bank roll I increased my bet size and then won even more money. I got a 100% match up bonus on the very first deposit and my 40$ deposit got doubled but I could not manage to meet the wagering and it happens to me every time that I do not manage to meet it. After fortune hill I shifted to leprechauns and it was even better and got me a lot of money within a couple of hours only and hit features.

They have a good support staff and I think they need to pace up a little because the only thing they lack in is to reply fast otherwise they are nice and helpful. I tried only black jack in table games and it was very average so I would rate them 8.5 out of 10. It would have been 9 but the slow replies from support did not work for me .

This ismy review about coral casino. It was established in 2002 and licensed by Gibraltar. It is a very popular casino and biggest among all casino. It provides variety of games init.

I had downloaded in just a single click and follow the required instruction.. It has the best software which is provided to players to give their best and play accordingly. The software which is embedded in it is named as play tech, evolution gaming and play tech is also world famous for the games it gives and he variety as well. The best thing about coral casino is that they give us a no deposit bonus and even a match up bonus after that which made me really happy because I love playing with free money and 10 euros were not enough maybe but something is better than nothing. I played table games one of them I like the most is the more comfortable one and that is blackjack. Do not forget to try fortune hill and it is a very nice game and you can win good money from that game. .

I played a live game of roulette here and won a series of games in ii like it a lot as it has a most trustful and the support team and they are very polite and helpful and I think they are a strength of this casino as support plays a very important role in the good i casino. Security system that always kept your information safe. I do not have any complains regarding this casino as its customer service is also very good and supportive. I gave it a overall rating of 8/10 and in terms of software 9/10. Try your luck here and win more and more money.

My review will be on Coral Casino which has playetech game and some other games softwares like cryptologic games, but since I don't like them I didn't bother to open and play them. Well I did registered there just because then I was searching for some no deposit bonus, which I found them, well didn't like it because they been playetch but, well 10 euros free, why not give it a try.

I did registered there got the bonus and start my playing there. As I read about this casino they are good one, from my opinion, no complaints no bad service etc. So why not trust them. I did start playing the Fortune Hill because I like that slot and I like its bonuses and free spins. I start my bet with he minimum width is 0.25 euros, well since I was having only 10 euros I had to be careful with my bet. I played few spins and I was getting nothing and then I hit the free spins feature and won 9 12.50 euros.

Well I raise my balance at least a bit. Then like always I raised my bet to 0.50 and then I changed my mind and put the bet to 1 euro, so if I win something I win, if nothing, well its a free bonus so I can risk that money. The five spins didn't give me anything and then I hit the wonderful fairy feature bonus round when she is making the wilds on the reels together with the wizard and won 49.20 euros. Well that was a good start. Well actually ended bad. I continue laying with the same bet but I was losing the money and I had such a good start. Well know I started to like a lot this playetech games and I am playing it when I can. I didn't made any cashout neither contact theirs support so I can't rate them, but as I know they are fine casino. I might consider deposit there in the near future, because I am hearing good things and good bonuses from them, good luck!

Coral casino is powered by playtech, and I am join there to try this casino and also to take 100% welcome bonus, of course how can I did not take bonuses. I made deposit of 35$ and my deposit was double by casino, and I was glad to see, that everything came without problems.

After I just slot with lepreckaun and ranbows, it called plenty of fortune or something like this, it has few different bonuses, and I like this slot. I play it a bit, but did not like how it goes, so I just decide to switch to halloween fortune slot machine. One thing that I did not like in this slot is that it has really hard reason to trigger freespins - you should get bonus picture on first and last reel, I am prefer when I need hit 3 scatters to trigger freespins, this is more interesting, at least I am think. Halloween fortune back me my losings on plenty of fortune, and I decide move to rocky game, of course everyone watch the movie, and everyone like it very much. And I like to play this slot, I remember movie and this give me nice feelings. But rockie just kick my head, and I should go to great blue, because I have only 40$ on my account and I need to play something good to back my winnings. I play great blue at 0.50$ bet, and miracle, I hit freespins which pay me only 30$. Not a big for this slot machine, and did not what I waiting from it. After it I go to gladiator, and dream about hitting all 4 stages in freespins, but all 3 times I trigger freespins every time I even did not manage to reach 3 stage. And got busted.

Thats all, thank you for reading my review about coral casino, now I will give them some marks:
Support: A
Bonuses: B
Withdrawals: not tested
Games selection: B

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