Page 2 – Player Reviews for Cool Cat Casino

I was a little unsure of Cool-Cat but I have had pretty good luck there. I was thinking I wasn't going to get paid because of some recent reviews but so far so good. I won 600 USD and 500 USD. I just received a cheque from Fedex and it took about 3 weeks in total. Only thing is I didn't realize the bonus amount was going to be taken off even though I had wagered through. I will only get about 300 for the 500 dollar win. Had I realized I had to forfeit that amount of the bonus I would have tried to play it up a bit. My fault for not reading thru the terms but I could have lost that as well.
I just won 2,000 USD on a weekly cash back!

I find their slots have pretty good payouts, better than a lot of them. They have great bonuses and I can usually play a lot longer with my deposits than with others. I am going to try a bank wire, and I am hoping this may speed up the process. I will let you know with an update how things go. I think it is imperative for us consumers to give good reviews as well, because we all know how a bad one spreads!Stay tuned! And I am not sure why AskGamblers says it is not available in my country? Or maybe I made a mistake in my profile??

Nothing at all. Horrible experience all the way around.

I played on a %50 deposit bonus on a 25.00 deposit. I hit the jackpot on T-Rex at 3900.00. I played on that jackpot for over two weeks! Playing as much as a 6.25 spin several times over. After about 3 weeks, I asked to cash out 1000.00. They reversed my withdrawal 4 different times with no reason given. No response to emails AT ALL. When I'd chat with support, they said they received my cash out documents, but I needed to talk to finance on my status. I called their finance over 10 times, never getting and answer. Left a message every time, and no one every got back with me. They will give you the biggest run around until you just get fed up and quit trying. This should be illegal. They are crooks! Stay away from this casino!

!!!!!I played on a slot And I was winning.
But then Almost all my winnings dissapired from €3800 to €100 euro And Next I was kicked of the website en now I cant come back on iT Again. I also wanted to chat with someone But nobody replayed!!!
Thnx coolcat casino

Great variety of slot machine, very entertaining, I would advise anyone playing here to use the practice mode.

It takes months for them to process a total payout of $562.00, they ask for documentation numerous times, then their processor is backed up.

Played my favorite slot and kept getting bonus after bonus BUT....

I had a balance of $1574.00 one second and the next I had $73.00. I had used a 50.00 coupon they sent me. Contacted live chat and was advised that I had played through the 1500.00 required for bonus withdrawal so it takes that out of your account and takes you back down to your original balance. WHAT?? Never have I heard that with any casino and any bonus I have used.

I did at one time like how it was easy to win now not so much; although I don't usually do withdrawals/cash outs. I will never recommend this casino to any living being on this planet.

Slow payout, constant run around given when a customer calls about the status of their pay out, constant blaming of payment processor yet they will not get a new payment processor. Bad Vip service, their games tend to spin even after the spin cycle should have stopped I noticed this on several games I have played in the past. So I had to back out of the game and lose a spin and they claim there is nothing wrong.

They have the same selection of games as most of the others I have played. Good bonuses. Good people on Live Chat. If you have questions or problems, most are taken care of pretty quick.

Much better connectivity than others I have play. I have played at others that seemed to lose connection to the casino a couple of times an hour.

It takes FOREVER to get paid if you try to withdraw. I am still not sure I will even get my money. The withdrawal got approved (according to customer service), but today was told they paid out too much this month and their processors have reached their limit as to what they can send out. I am still not sure I will ever get paid. I will post again if I finally get paid.

Not a thing now
Only play for entertainment purposes as you may not get paid

Definitely shadey
Takes forever to get customer service or email answer
Tried to cash out $520 since 10/13/16
The money was taken out of my account but is now "missing"
They gave an excuse that it wasn't an authorized withdrawal yet the money was never put back into my account and I played through all requirements .....$520 just vanished shady ass operators
Deciding on my next course of action

They always find some excuse not to follow through with promotions or give you efficient assistance like pulling teeth to get a reasonable answer, don't waste your time with them it's not worth it!

I like their games, and they have pretty good bonuses with free spins, etc. I won over $2,000 off of a &30 deposit.

Be prepared to WAIT. Payouts are very slow. It took me almost 2 months to receive my check, PLUS the checks are drawn or a foreign bank, so my bank said they would have to send it for collections. Because of this, I won't have my funds for 15-20 days.

I managed to get quite a few winnings over the years through Cool Cat which might make my opinion quite biased but I'd like to mention their great customer service. If you have an issue, the people here WILL help you out. As you stay connected with Cool Cat longer, they reward you as a user and it's honestly the best experience.

Nothing. Literally nothing. They have fun games but do not pay out at all. Customer service is a joke. They will help you put in money but you get nothing out. They ban your account if you win.

Did not payout. No matter what do not think of putting money into this casino. They do not payout. I tried depositing with ease but soon found out they did not pay out at all. Even if you win. Won 900 on a 30$ deposit and got 0.00.

It has most of the games the others do, customer service is slow but helpful to a point.

Deposited 50, had to beg for a 280% even though better ones were advertised, and it went real fast. You would think over 200 would last more than a half hour or so, but that's what happened.I wasn't betting big either (slots player only).

They did give me a 50 chip to take some of the sting out and that helped, but didn't last long either.Won't be back.

I played the 100 dollar bonus past the play through of 3000 dollars I had, 800 they removed it sent me down to 100. So I decided to withdraw my money they denied my request and never gave me a dollar, took my money and ran. They constantly text my phone its a complete scam.

Total gem of a place. I'm basically just a table games player and I bounce around and try them all. Got hot at a craps table and when I cashed out after a few days I had enough for a flight to Atlantic City hahaha, the fun never stops lol.

As per a friend's advise, I played the downloaded software version of Cool Cat and because of that I found it a lot easier to follow and track my playthrough on my bonus. As long as you know the terms and conditions of any bonus you use here, you get good value. Customer support helped me a lot early on.

I've been playing here for years and haven't had any issues. Love the huge variety of games and they offer new games and bonuses every week it seems like. I've won huge here on the progressives and the payouts are as high here as any other RTG casino.

I don't think this place has any issues with payouts and deposits as I've never had an issue with it. Really good place to play whether you're a new or experienced player.

One of the best RTG casinos I've played at. Really easy interface, cool graphics, and a ton of slot and table games. Payouts here are pretty good as I've been playing at Cool Cat for over 2 years and it's been one of my most profitable casinos to play at.

Offer a ton of bonuses and it's good that they have a good support staff to help explain any new promotions they offer. Whether you're VIP or just a regular player there are bonuses and free spins for you. If you're thinking about becoming a VIP member at a casino this is the place to do it. They really take care of their high rollers here more so than other casinos.

Check it out. You'll start off with multiple deposit bonuses which should get you started on the right foot.

Loved the selection here and felt like my bonus cleared faster than i expected. Maybe thats just because i played so much for about a week straight haha. The support was good and i have been playing overall for about a month. ive cashed out twice successfully - first time about 11 days, second time less than two weeks

Came here through a referral and read some of the negative reviews. I couldn't have had a better experience. Used the deposit bonus and quickly tripled up my winnings in no time. Been playing here for about 6 months now and I haven't had any issues with payouts. Every time the staff says I'll be paid out in no more than 10 days and each time it's taken less.

I love playing the slots here and the progressive slots payout more than any other place I've seen. Pretty simple -- this place has a high payout and they payout pretty quickly. I'd check it out especially for US Players I think this is one of the hidden gems on the internet

Games are fun. PLAYER BEWARE FORCED DEPOSIT SCAM

This site runs what I call a force deposit scam. I received a free 100 dollar chip to test the site. Now in order to unlock bonus winning for withdrawal you needed to play through $2,000.00 in order to unlock.once I reached the $2,000.00 play through I still had around $715.00 a few moments after I reached play through my balance went from 715.00 to 100.00. After that i spoke with customer care which i was informed that from the bonus you can never win anymore then the original bonus amount. With my account sitting at 115.00 I asked customer care about withdrawal. And they told me their options but explained that I could not cashout the 100 because it does not meet the minimum amount need for withdraw therefore causing this bonus to be a forced Deposit scam.

Beware everyone dont waste your time with this one. The same rule applies for cirrus casino as its on the same network and is running the same scam.

It took me exactly 26 days to be paid in full, with absolutely no issues. This time frame is within the rules they state. I see many people are frustrated with payouts, but if you actually read their rules, you shouldn't be that angry. Cool-Cat will approve your withdrawal in 10-14 business days, from this point on, it gets escalated to third party processors, and will be sent out within the next 10-14 business days. Although this seems tedious, and sometimes long, I can't be angry with them for actually being honest about their process.

For any new players, I recommend just simply reading the rules for each and every bonus, and every game. I know that 26 days may seem like a long time, but if you are in the US, you are even lucky you are being paid!

Just tried out this site for the first time. I received a $100 Free Chip and read the specific rules about play through. For Blackjack, it was 60x within 5 days. In 6 hours, I successfully played through $6002 which then reset my $1002 balance back to $200, which is the maximum allowed to be withdrawn. I sent in my documents, and talked through live chat to withdraw my earnings. I will let you know how it goes.

Cool Cat casino, a RTG place that scratched my balance silly and left me broke years ago! It is not because of my purchases or bets it is because of the unprofessional support that accused me of cheating and they have locked my account for reasons unknown. I asked them why and yet no reasonable answer came from them nor will they consider unlocking my account again.

Most of what I experience with them is mostly silence, false accusations and logic that fell upon deaf ears! I was interested in the 1000% bonus Cool cat had for new players that is a lot like a free play offer only it determines the amount in match bonus "up" to 1000% instead of free credits. In freeplay offers on Microgaming people play for extra bonus credits after a first deposit but here in this Real Time Gaming casino I played for a match bonus. It's the same thing offered only the wordings have changes. No matter, a deposit was required despite the results I had! I started out with initial $100 free credits they gave me and for every $1 won it equaled to 1%. Long stories short I gotten just 500% within 5 days of placing bets! It is incredibly easy betting $1 to $2 on slots to get "sure thing" results! For a minimum $25 deposit I gotten $125 from it all to total $150!

Once I've completed my hard work in feeding the slot machines with my true balance, particularly played on Achilles every time for $1 a bet, after days of wagering the bad news broke out in support! Why did they do that!?!? They closed my account after I took down the bonus and requested to cash out $300. They had to ruin my day and both my money and time were wasted. Now that they don't accept players in my country anymore I wouldn't care about coming back to a place that pushed me over a cliff right after trusting them! Aahhh the jagged rocks below! I strongly forbid any players from coming here because their shady past have swallowed my funds whole like a hungry alligator would strike at anything that moves...chomp chomp!

One of the worst casinos out there! A very nice 0 out of 10 fits them perfectly!

I decided I try their casino because I saw the lot of bad experiment from them and I was curious how they are cares about their players. They had a lot of complaints what are unresolved they also had some solved cases, but I didn’t read all of them. The user complaints clearly shows this casino attitude and them behaviour. Always had some hidden terms and conditions and excuses to void the winnings or simply don’t pay out. If you want to deposit here think about it twice or ten times.

I never thought about deposit here so I played with the free money only, it had 30x play trough and 100 euro max cash out, verification deposit was not needed to withdraw. I was registered to some another gambling forum and almost all of them put the Cool Cat Casino to the rouge list. Even I downloaded and installed the casino then I created my user account. After I entered the cashier I redeemed my coupon. My 65 euro no deposit bonus was instantly on my account. I had 1950 euro wager before I can withdraw. The eligible game type was the slots and keno only all other are excluded from the bonus money and maybe will void your winnings if you won and plays ineligible casino games.

I went to the Day of the Derby with 1 euro stake, I won a lot from it, in my second spin I get the free spin feature and won 78 euro from it, after a lot of spins I was on 276 euro. I think they pay out rates are big because they aren’t pushing the payments too. Finally I went to the hockey hero and played my money down to zero at 2.5 euro per spin, I didn’t wanted to won from them because I think they never pay me out.

My experience so far with Cool Cat Casino has been a negative one.I feel I have been given the runaround in obtaining my $155 check that I won.First, they said they did not receive my documents.So, I had to resend them numerous times.Finally, they said they received them.They claim they have cut my check and that it is at the "processor." When asked what the reason for the hold up is, they say that it is just taking a long time and they cannot provide me with any additional information.While I have enjoyed playing at the actual casino, I will most likely not ever play there again due to not ever having received my money yet.

Cool Cat casino is the listed from my top 10 favorite bonuses casino they offered huge and varieties of bonuses. When i saw this casino before i didn't tried to play their casino the reason is because they had a bulk of Complaints, negative feedback and also they are black listed casino because they have complaints that they don't paid their members and i considered their casino as rogue, but the past is past they're not blacklisted from now they had a good reputation and good customer feedback and also they paid their players.

Okay the most interesting bonus is a No deposit bonus Simply called NDB they offered me and other players a NDB worth $65 and the wagering requirements is 30 times the NDB the wagering equation would be 65 x 30 = $1950 wagering total. That bonus is the one of my lucky no deposit offered because i won from that NDB, the story is started when i played the video slot called "Hairway to Heaven" i bet around $1.50 and increased to $5.00 when i won a huge winnings. I started to spin from that $1.50 from that maximum of 50 lines suddenly the luck from that tower is fell and hit my head and thats the start of my luck in a row, the 4 tower and 1 princess had appeared and it gives me a total of $64 credits because the princess is a multiplier.

After that i decided to increased my bet to $2.50 and increased again when i win. I managed to won and wagered the requirements about 4 hours because of the streak winnings. The remaining credits are $189.2 and the maximum cash and minimum cash out for that bonus is $100 thats why i decided to withdraw that via my neteller the processed takes 4 days because they verified my account and documents after that they send me a email and my payment via neteller and i deposit to their casino again and again i don't see any hassle regarding their withdrawal system.

My remark for this casino is 9/10 over all.

Despite many complaints about this casino it seems quite ok. From previous experience of playing at this casino I can only say good words. Large and bright offer no deposit bonuses attracted me to open an Account. Of course, I first check whether the players receive from Montenegro (as a number of casinos powered by Real Time Gaming does not accept players from Montenegro).

Once I have opened an Account I really enjoyed the games that are really fun. first to isolate blackjack, which is done with a great many good detail and style. very good composition things on the screen and fast entertainment of deck is great, and it's all accompanied by great sound effects and it is a pleasure to play it. But when talking about roulette and I'm not so positive. A major drawback is the lack of option "Quick Spin" because you have to wait for the ball to spin each time and even if you play with a minimum bid. The good side is that the roulette table by the numbers is a classic layout and arrangement of numbers in a circle just as arranged on the roulette and it helps a lot in the beginning to cover a specific part of the wheel. Now let's look back a bit and the video slots and casino fun side. Great video slots, and above all, to isolate azstecs treasure that offers a free spin and it happens very often so it was very fun :) I would add more new slots "the elfs wars" and "hairway to heaven" with the "feature guarantee "Of course it not means a lot and I am aware that I may not make much money on it I'll still have fun more than for the other slots. Of course there are video poker games which also has a lot but I'm not thrilled with how they are made. Of course we have to talk about other things and other than entertainment.

I read that many players complain about this casino payments and unprofessional but I really could not tell that much because I didn’t raised money from the casinos (unfortunately). So I can not vouch for the security of payment, but if you open an Account fun is guaranteed :)

Cool cat is not cool at all. This casino just wants to find way to not pay you.I was initially attracted to this casino by their awesome bonus. Well, it is too good to be true.They would not pay me because I used a different name to register the account.However, they would take my deposit from my debit card under a different name. Did the same thing with Club World and got the withdrawal within a wk. Cool cat as well as Prism is a scam.I would not advice anyone to play in this casino. From the scale 1 to 10, this casino definitely earned a zero in my opinion and they are well-deserved.

Well here is another casino that nearly pushed me to a state of rage! Cool Cat casino is yet another Real TIme gaming that belongs to "The Virtual Casino" group. In the year 2009 where I first played here I played using the bonus they gave me while taking down their wagering requirments. The wagering requirements held down hard on the attached bonus for 30x. It equaled to $1500 worth of playthrough for only a maximum of $100. This may sound cliche but everytime I go on online casinos regardless if they are Microgaming, Playtech or Real Time Gaming I know I have to tell you that I always go towards video slots to shake off the wagering. Video Slots or Real Series Slots are the only games they want us to play on that give 100% contribution towards the WR. No other games would give me 100% nor will they allow "other games" like Blackjack. Of course I would tell you a different story but since no other games can benefit me equally I had to first include slots. Yup tell me about it. Once my bonus turned into a good old withdrawal ready to be mailed to me after a long verification process they all suddenly started making excuses of how "I did not follow specific guidelines" when came to playing up my bonus. All I did was play on video slots, Real Series to be exact. Nothing else was written on the terms regarding anything else. I followed their rules then I get screwed for them. It was not long until they started to ignore my requests to process my withdrawal after documents being sent to their relevant emails. Since $100 was not a big deal to take into for all the hassle I started to forget about everything, ignored their emails and uninstalled the worst casino to ever be played on. Now that I hear Cool Cat being a non blacklisted casino I still don't think I should even come back after my past experience.