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Coin Palace Casino

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Average Complaint Response Time: 2 days
Average Complaint Response Time: 2 days

Coin Palace Casino Review

  • Convenient, fast, and safe banking
  • Completely instant-play
  • Available on most mobile devices and desktops
  • Live chat support available 24/7
  • Secured with SSL encryption
  • Proven fair by iTech Labs
  • Belongs to the exclusive group of Certified Casinos
  • No phone support available
  • Not available to players in the UK, US and Spain
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General info & Latest Promos
Website http://www.coinpalace.io
Established 2015
Owner SoftSwiss N.V. Casinos
Casino Promotion

Coin Palace Casino is a bitcoin casino that also accepts conventional currencies. The online casino offers a premium line-up of SoftSwiss, NetEnt, Microgaming, Endorphina, Amatic, Betsoft, Ezugi and Pocket Dice slots. Coin Palace Casino ensures that players from all over the world can enjoy fast and free transactions in and out of their casino accounts. Coin Palace Casino has been awarded the prestigious AskGamblers Certificate of Trust. The casino is licensed by the Curacao eGaming.

Restricted Countries and Territories

Coin Palace Casino expressly prohibits players from the United States and its territories, the United Kingdom, and Spain. All other players are welcome but should check to make sure their government does not prohibit offshore online gambling.

Virtual Games

Players can enjoy a multitude of thrilling online slots. The majority of these are bonus video slots with special features, and each one has its own distinctive theme to give everyone something to enjoy. Some of the hottest games they offer include Aloha! Cluster Pays Slot, Brave Viking, 2016 Gladiators SlotGeisha Slot, and Mr. Vegas Slot.

Coin Palace Casino is more than just slots, however. Players can also try their luck with table games such as American, French, and European Roulette; six different styles of Blackjack (including Pontoon); and other favourites like Baccarat, Trey Poker, Casino Hold’em, Caribbean Poker, and Texas Hold’em, and Let It Ride.

Video poker lovers can also find games to suit their taste such as Tens or Better, Jacks or Better, Deuces Wild, Deuces and Joker, and Joker Poker.

Live Games

The casino offers a live casino room powered by NetEnt and Ezugi. Players can try their luck against real live dealers in popular casino games such as Roulette, Baccarat, and Blackjack.

Mobile Gaming

The entire collection of games at Coin Palace Casino is compatible with players who own an iPhone, iPad, or Android mobile device. Players don’t even have to worry about downloading an app: once they load the casino’s website on their mobile browser, they can start playing immediately. This mobile casino ­pro­vid­es a thrilling gaming experience on the go.


Coin Palace Casino works to give players timely answers to their questions or concerns. The site has a live chat system in place, with live agents available 24/7 Central European Time (CET), Monday through Friday only. Unfortunately, players with inquiries outside of these hours must submit a message through an online contact form and wait until the following business day for a reply.

Security and Fairness

Although bitcoin removes many of the risks conventionally associated with deposits and withdrawals, Coin Palace Casino still uses SSL encryption on all pages on its website. This protects players from having their accounts compromised, preventing hackers from stealing player funds.

All of the games at Coin Palace Casino are routinely audited by iTech Labs, a leading independent testing firm. These tests show that the games are all powered by a genuine random number generator, guaranteeing fair results for all players. The fact that it belongs to the exclusive group of Certified Casinos also serves as proof of its trustworthiness.


Casino details
More Casino Details More details
Responsible gambling info Responsible gambling info
  • Website

  • Software

    Microgaming, NetEnt, Betsoft, BGAMING, Ezugi, Amatic Industries, Endorphina, Pocketdice
  • Deposit Methods

    Bank Wire Transfer, Neteller, Sofort, Skrill, Bitcoin, PugglePay, Cubits
  • Withdrawal Methods

    Bank Wire Transfer, Neteller, Sofort, Skrill, Bitcoin, Cubits
  • Withdrawal Times

    EWallets: 0-1 hours

    Card Payments: 3-5 days

    Bank Transfers: 3-7 days

    Cheques: Not offered

    Pending Time: 0-12 hours

  • Withdrawal Limit

    Not Stated
  • Restricted Countries

    • Afghanistan
    • Asia
    • Australia [1]
      • New South Wales
    • Canada [13]
      • Alberta
      • British Columbia
      • Manitoba
      • New Brunswick
      • Newfoundland and Labrador
      • Northwest Territories
      • Nova Scotia
      • Nunavut
      • Ontario
      • Prince Edward Island
      • Quebec
      • Saskatchewan
      • Yukon
    • China
    • Cuba
    • Estonia
    • Hong Kong
    • Iran
    • Italy
    • Netherlands
    • North Korea
    • Puerto Rico
    • Russia
    • Slovakia
    • South Korea
    • Spain
    • Sweden
    • Switzerland
    • Syria
    • Turkey
    • United Kingdom
    • United States [55]
      • Alabama
      • Alaska
      • American Samoa
      • Arizona
      • Arkansas
      • California
      • Colorado
      • Connecticut
      • Delaware
      • District of Columbia
      • Florida
      • Georgia(US)
      • Guam
      • Hawaii
      • Idaho
      • Illinois
      • Indiana
      • Iowa
      • Kansas
      • Kentucky
      • Louisiana
      • Maine
      • Maryland
      • Massachusetts
      • Michigan
      • Minnesota
      • Mississippi
      • Missouri
      • Montana
      • Nebraska
      • Nevada
      • New Hampshire
      • New Jersey
      • New Mexico
      • New York
      • North Carolina
      • North Dakota
      • Northern Mariana Islands
      • Ohio
      • Oklahoma
      • Oregon
      • Pennsylvania
      • Rhode Island
      • South Carolina
      • South Dakota
      • Tennessee
      • Texas
      • U.S. Virgin Islands
      • Utah
      • Vermont
      • Virginia
      • Washington
      • West Virginia
      • Wisconsin
      • Wyoming
  • Casino Type

    Instant Play, Mobile, Crypto Casino
  • Manual Flushing

  • RTP

    Not publicly audited
  • Currencies

    Australian dollars, Euros, British pounds sterling, Norwegian kroner, US dollars, Bitcoin
  • Languages

    English, Russian
  • Licences

  • Company

    SoftSwiss N.V. Casinos
  • Established

  • Live Chat

  • Contact

    Support Mail Email: [email protected]

  • Deposit Limit Tool

  • Wager Limit Tool

  • Loss Limit Tool

  • Time/Session Limit Tool

  • Self-Exclusion Tool

  • Cool Off/Time-Out Tool

  • Reality Check Tool

  • Self-Assessment Test

  • Withdrawal Lock

  • Self-Exclusion Register Participation

Suggest an edit

Coin Palace Casino Reviews by Players


Write a review
wan 11 reviews
Reviewed on June 12, 2017


This is absolutely SUPERB insane casino......verification and withdraw took only 10 minutes.....my winning Fund receive to My Skrill account absolutely so Fast.....this very recommended casino......Ones of the Best casino online in this earth ..................the safety place casino, games load so fast and easy................GUYSSSSS THIS IS THE BEST CASINO!
Afi4wins 2040 reviews
Reviewed on May 16, 2017


Where in the world can anyone play to win lots of coins? At Coin Palace Casino of course! But if you're looking for a place to win lots of dollar notes, then you'd be better off at Dollar Palace Casino, if there is one, hahaha. That was just a teaser of course, if you don't know. Coin Palace Casino is a fairly new casino added into Askgamblers list, apparently a Russian casino, one of the few around, but I'm not very particular about that. Russian, European, Asian, who cares, as long as the casino is good and fast in paying. As for reliability, well, as long as you know how to use it properly, then nothing would go wrong. If you start thrashing it around, then you'll find all sorts of problems abound.

I saw an interesting welcoming package from this casino at the end of last year, offering 200 free spins for the first deposit. Some casinos would 'hide' the fact that the 200 free spins would be split amongst a few deposits, and I always hate that sort of thing, but this package was for real 200 free spins for just one deposit! Well, the 200 free spins were split into 25 free spins per day over 8 days, but 25 free spins per day is an acceptable amount to me. Not like those damn lousy 10 free spins per day offer that some casinos offer. I've had those many times already, and I've had enough of them by now too. Whenever I see any offers of 10 free spins with deposits, I simply ignore them. Totally not worth it, unless they are wager-free.

Well, that was the real reason why I signed up at Coin Palace and made a deposit right after registration. The terms of the offer wasn't too bad either, at 40x for both the bonus amount and the free spins winnings. However, some things weren't as good as I would liked them to be. The free spins needed to be activated first every day before I could play them. There were 7 games that could be used for the free spins, but I could only play them on Starburst. The free spins would only be credited into my account at around 2 or 3 am local time everyday, and that kept me waiting impatiently for 8 straight days. Well, yes, I could play them in the morning no doubt, without having to stay up and wait for them, but when I knew that free spins were coming, I just couldn't wait for the morning to come first. Hahaha.


How I wished I could play those free spins on other games too, like one game per day, then I could play on all 7 games within that 8 days. I've had this type of free spins offer at only one casino, but I can't remember which casino that was. Anyway, none of that 200 free spins brought me any wins. All played rather badly, as expected of Starburst, and that irritated me. Moreover, my deposit and bonus money couldn't be played on any of my favourite games, which were all not allowed, so I ended up wasting all that money on a game that wasn't my favourite. End result? No win of course, and yet another real disappointment for me.
noite2 84 reviews
Reviewed on February 9, 2017


Good selection of game's, quick verification when going to chat ask about it. Since I never deposit if my doc's are not verified first. Simple and easy design. Good bonuses.


Forbidden games and game's that wager 50% include too many of the best slot's. They have Quickfire on their list, but not a single game can be found so I assume they have removed them. That's huge minus also.
hajnrih 1378 reviews
Reviewed on January 30, 2017


I joined Coin Palace casino some time after I joined Oshi Casino. These two casinos belong to the same group of casinos SoftSwiss. This is a very big group of casinos and all of them offer Amatic slots which are my favorite games. I decided to join this casino because it was very similar to Oshi and I had some great winnings there since I made my account.

They have an interesting website with clear looks and easy navigation. They have games from several software providers like Amatic, NetEnt, Betsoft, Endorphina and Quickfire. I tried their live chat support service a few times and the operators were always kind and professional. As for their bonus promotions they have a rich offer for the players’ first four deposits in the casino. On your first deposit in Coin Palace casino you will get a 100% match deposit bonus up to $100 plus 200 free spins which are distributed in sets of 25 over the next 8 days. For your second deposit in the casino you will get a 50% match up to $100, for your third deposit you will get a 50% match deposit up to $200 and for your fourth deposit a 100% match up to $100. They also have a few other promotions going on like the 50% match weekend reload bonus and 25 free spins for each deposit made on Wednesday. So the bonus offer is very rich here. All match deposit bonus offers can be claimed after making a minimum $20 deposit and the wager is set at 40 x bonus amount. The max bet while playing with a bonus is set at $5.

I had a decent amount of deposits and withdrawals here. The games have good payouts and all withdrawals, along with documents verification are processed immediately. This is why I can recommend Coin Palace as a good and reliable casino to play in.
Inactive user
Reviewed on December 30, 2016


You are probably wondering, is there any online casino operator that has an excellent reputation and does not hesitate to use Bitcoin, you are in the right place because Coin Palace Casino is such a casino. All transactions are encrypted and your money is always maximum safe place to live. When we add that SowtSwiss charge of slot machines, it will be reason enough right after this review open one account - for your soul. SoftSwiss is a manufacturer with an enviable reputation for creating fantastic video slots, which provides all the games offered in Coin Palace Casino. All games are compatible with iOS and Android mobile devices, so that players can use their favorite gadgets to play six types of blackjack, as well as several versions of roulette and many table games.

I often use their games exclusively through the Android platform, as for now I have such a phone model. Coin Palace Casino believes in second chances, so players who are not successful with your first deposit, will be able to use this benefit when they re-fill their account. Terms of betting are reasonable, so that even when shooting at the highest bonus amount, you will not be too much torture to reach the required level. My favorite game at the casino, is Star Wars, I was her I spent 50% of the time in this casino. Space Wars offers a lot of opportunities for big gains, and when your stakes are not so high. In addition to the slots games and Blood Suckers, Jack Hammer 2 and Aloha! Cluster Pays slots. In the last year I have not had any payment, but I made a couple of small deposits (20-30 €).

Credit cards, bank transfers and checks - will not find it here, so players from around the world can choose between e-wallet and transfer Bitcoin. In both cases, it takes less than one time, which is much faster than the average time in the industry, and the fee is not charged. To find out more about kriptovaluta or Coin Palace Casino, connect with their customer service between 9 AM and 6 PM or live chat. The impression is that they are excellent, the only support via e-mail could be a little faster. All Others deserves high marks, but this is no bad thing in relation to the benefits brought by this casino. Coin Palace is not a cult place in the gambling industry, but it is a solid choice if you want a relaxed and positive atmosphere with friendly employers. Recommendation for all!
Many thanks for your kind review, Helmuth! The support is getting better day by day for your convenience. Cheers
zerooo 742 reviews
Reviewed on November 26, 2016


Coin Palace Casino is online casino which support bitcoin currencies. I came across this casino a few weeks ago while I was looking for some NetEnt casino which has good welcome bonus. Here you can claim 100% match deposit bonus + 200 free spins which you can use on following games: Starburst, Attraction, Aliens, Fruit Zen, Boomanji, Sugar Pop, Greedy Goblins.

After I created account I was ready to make deposit. Since this casino offer bitcoins as deposit method, I decided to try them out with this payment method. But first I read some bonus rules. Later I noticed that I couldn't claim welcome bonus because the min deposit is set to 20€; I had on my bitcoin wallet only around 18€. But I made deposit here anyway, I was playing without bonuses.

If you decide to claim welcome bonus here, Coin palace casino has many restricted games while you are playing with bonus founds. In that restricted list is also Dead or alive – my favorite game. So I was happy that time because I didn't claim bonus. And guess which game did I play? Dead or alive, right! I started with min bets, later I raised my bet size for a little bit but in the end I lost the money.

Otherwise I think this is quite good online casino. The owner is SoftSwiss N.V. Casinos group, I already played at some other casinos of this owner and I did not have any problems. I think I will play here one more time, with deposit around 20€ so I could claim 100% match deposit bonus and 200 free spins. 200 free spins is great promotion, but you'll not get them all in one day. 25 free spins will be credited every day to your account until you played all 200 free spins. I will rate this casino with 7 out of 10 stars, because it has many restricted games while playing with bonus money.
agambler 2 reviews
Reviewed on November 25, 2016


The site is fairly well developed. The games are good.


The access to support is terrible. The amount of hoops to make a withdrawal makes you think you're at the circus. I deposited $3 to test deposit and withdrawal. Met the ridiculous 3x deposit wager requirement (think about that 3x I know there are worse but f those sites too) Attempted a withdrawal of $5 received a message saying I needed to confirm through email. Email didn't arrive. Cancelled and attempted again. Repeated 3 times finally the messages rolled in. Click the confirmation returned to site and was notified my withdrawal would need to be done manually as it needed to be checked by staff (srsly what the). Finally got through to staff after 10 attempts and was told I didn't meet the 3x wager requirement I assured them I did. They double checked and what do you know I had. I was then told the withdrawal for some reason had been passed to the payment department and I would have to wait. Finally the penny dropped and they can just keep the money no skin off my nose just glad I tested first. Imagine trying to get a decent amount out. Just read Laurens experience .

Possible improvements:

1) Don't offer something you cannot deliver such as instant bitcoin withdrawals.
2) Provide users with some kind of information about how much they are required to wager before withdrawal.
3) Improve customer service.
Reviewed on November 8, 2016


I would love to give an actual review of the casino but I can't even play yet! :(


No one answers emails. No one answers on chat. I signed up but every time I click on the link in email to verify my email it doesn't work, I try sign in and it tells me my email isn't verified :(

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