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Club Player Casino

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Average Complaint Response Time: 2 days
Players from your country not accepted
Average Complaint Response Time: 2 days

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Club Player Casino Review

  • Full selection of slots and games from RTG
  • 24/7 support available through live chat, US phone, and email
  • Proven fair by TST
  • Mobile casino included
  • No full third-party audit certificate available for viewing
  • Instant play version has limited game selection
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General info & Latest Promos
Website http://www.clubplayercasino.com
Established 2004
Owner Virtual Casino Group
Casino Promotion Club Player Casino: 350% Match Deposit Bonus

Club Player Casino is an elegant online casino that offers a full downloadable casino and a smaller instant-play casino from RTG. Although they have been in our blacklist for quite some time, Club Player Casino is now resolving dozens upon dozens of complaints and paying out thousands in unpaid winnings. They are licensed in the jurisdiction of Costa Rica.

No Longer Blacklisted

As part of the Virtual Group of casinos, Club Player Casino had a long history of slow payment. However, their management has done a good job at fixing any disputes that have been lodged through our system, and we are happy to say that the vast majority of once dissatisfied players are now being paid in a timely manner. For this reason, the casino has been removed from the AskGamblers blacklist.

Virtual Games

Club Player Casino is most well-known for their slots. If you're in the mood to spin, you can try your luck with any of their popular titles. Among their five-reel video slots are a growing number of titles such as Count Spectacular slot, T-Rex slot, and Cleopatra's Gold slot. They also feature a number of different three- reel slot games like Operation M.Y.O.W. slot and Sevens and Stripes slot.

If you're interested in playing table games, Club Player Casino has plenty for you to choose from. In addition to several different blackjack variants, Club Player Casino features four types of roulette (including Multiplayer Roulette), baccarat, red dog, war, Three Card Poker, craps, and others.

Video poker players can enjoy one of the largest selections of games in the world at Club Player Casino. They break their games down into single-hand and multi-hand denominations. In each category, you can find a number of different variants. These include Jacks or Better, All-American Poker, Double Double Bonus, as well as some more unique games like Mystery Bonus and Pick 'em Poker.


When you need assistance, Club Player Casino has a team of support professionals to get you the answers you need in a timely manner. For the fastest response time, we recommend using their 24/7 live chat service. You can also call them through a toll-free US number, or send them an email and expect a response within 24 hours.

Security and Fairness

Club Player Casino utilizes the latest security technology to keep their players safe. When you sign up at Club Player, any personal or financial information you provide is kept behind 128-bit SSL encryption. This technology obscures your data and makes it virtually impossible for anyone to decipher.

As one of the largest gaming platforms in the world, RTG is well-known to be fair. Club Player Casino demonstrates this with an audit seal from TST, one of the largest independent randomness testing firms around. You can see this seal at the bottom of the Club Player Casino website, although it does not link to a full certificate.


Casino details
More Casino Details More details
  • Website

  • Software

  • Deposit Methods

    MasterCard, Neteller, Visa, Bitcoin
  • Withdrawal Methods

    Bank Wire Transfer, Cheque, Bitcoin
  • Withdrawal Times

    EWallets: 7-10 days

    Bank Transfers: 10-15 days

    Cheques: 21-28 days

    Pending Time: 10-15 days

  • Withdrawal Limit

    USD 2,000 per week
  • Affiliate Program

    Gambling Wages
  • Allowed Countries

    • Aland Islands
    • Andorra
    • Anguilla
    • Antarctica
    • Arab Jamahiriya
    • Argentina
    • Aruba
    • Australia
    • Austria
    • Bahamas
    • Barbados
    • Belgium
    • Bermuda
    • Bouvet Island
    • British Virgin Islands
    • Canada
    • Cayman Islands
    • Chile
    • Christmas Island
    • Cook Islands
    • Finland
    • Germany [1]
      • Schleswig-Holstein
    • Greece
    • Iceland
    • Japan
    • Luxembourg
    • Marshall Islands
    • Martinique
    • Mayotte
    • Mexico
    • Monaco
    • Montserrat
    • Netherlands
    • New Caledonia
    • New Zealand
    • Niue
    • Norfolk Island
    • Norway
    • Portugal
    • Puerto Rico
    • San Marino
    • Singapore
    • South Africa
    • Tokelau
    • U.S. Minor Outlying Islands
    • United States [4]
      • American Samoa
      • Guam
      • Northern Mariana Islands
      • U.S. Virgin Islands
    • Uruguay
    • Vatican City
    • Venezuela
  • Casino Type

    Download, Instant Play, Mobile
  • Manual Flushing

  • RTP

    Not stated
  • Currencies

    US dollars
  • Languages

  • Licences

    Costa Rica
  • Company

    Virtual Casino Group
  • Established

  • Live Chat

  • Contact

    Support Email: [email protected]

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Club Player Casino Reviews by Players


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Reviewed on May 4, 2020


Casino deducted a substantial amount of money from my account when I was in the middle of a hot-streak, without informing me, then claimed it was due to some bonus that a rep had given me (for which I was only informed after asking and waiting for a long time to find out what happened). When I was confused and irate, a customer service rep seemed to revel on the fact that I had lost money, making sarcastic remarks and antagonistic comments.
I literally couldn't believe what was happening. I have dealt with a lot of online casinos and this one is by far the worst, In fact, this may be the worst company of any industry I've ever experienced firsthand.
It is good that it is blacklisted, and know that despite the high number of complaints there are even more could be filed. I only wish I had found AskGamblers and read the reviews before giving them my business. Stay far, far away!
newest 4 reviews
Reviewed on September 20, 2018


Not a damn thing. I guess I won’t some but I know the odds are from the maker of slot software not the site itself.


Bad service. Took 15 times requesting my money after submitting docs 3 times. No one answers their phone... chats have long wait times. They deducted about $400 off my withdrawl because of bonuses that I don’t remember getting l, but after a month it’s hard to remember. Their motto is “where it’s easy to win” they should add “but almost impossible to collect”. I would go anywhere but here.
milty321 5 reviews
Reviewed on January 17, 2018


I have deposited seven times with this casino in the last month. All within the ranges of $50-$150 at a time, always using one of their bonus codes. My experience so far has been VERY good. I have won and lost quite evenly, but the gameplay is exciting enough for me to play for hours at a time. Bonus rounds hit frequently. Hard to do if you know that RTG casinos can seem like they are all the same.

To be more specific, after my last deposit I played slots for a few hours and hit a few very large spins - $2100 @$5 a spin, and again for $3500 @$7.50 a spin!!! We all know that RTG casinos are similar in their offerings for games via mobile devices or desktop app (Club Player has both)...But what really separates these casinos:

Club Player Review based from 7 deposits and two-weeks of playing daily.

Game speed and responsiveness (10/10)

Fairness (10/10)

Bonus Feature Hit (9/10)

Support (9/10) - I called and they answered on multiple occasions, needed password reset and deposit help.

Depositing (9/10)

Withdrawing (N/A) - I have not tried to withdraw, but I will keep everyone posted.

I was reading some reviews and I would like to think this casino is on the up and up. Based from my experience so far I would recommend them, and I already have!!!I have screenshots of the big wins if anyone wants to see:)

Terry M


I have not had an issue as of yet, although one of my deposited was declined. I found out later on that it was due to my bank not accepting it on their end.

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