General Information About Cleopatra Casino
Cleopatra Casino is an online casino available in several languages and on virtually all devices. It has a Curacao gambling licence, which allows it to provide its services in different jurisdictions worldwide.
The casino was established in 2017 and is owned and operated by DAMA N.V. Casinos. For several years, Cleopatra Casino has featured AskGamblers’ Certificate of Trust, which proves its commitment to providing a great environment to its players.
At AskGamblers, we write detailed casino reviews where we check each casino in detail and test its features so the players know exactly what to expect before they register. Cleopatra Casino is no exception, so keep on reading to find out if there are any delays in withdrawals and how their customer service handles problems.
Payment Information and Options at Cleopatra Casino
The number of payment methods depends on the country you’re coming from. Overall, Cleopatra Casino ensures players have enough alternatives. Credit cards and e-wallet options vary from one country to another, but they exist.
As one of the crypto gambling sites, the casino allows players to use different types of cryptocurrencies for deposits and withdrawals. You can find Bitcoin, Bitcoin Cash, Litecoin, Dogecoin, Ethereum, and Tether.
The minimum deposit depends on your chosen payment method, but it’s €10 for most options. This isn’t what you will find on the payment page, but we talked to casino representatives about this and recommended they update the information.
The maximum you can withdraw is €12,000 per week, but an exception may be made for a VIP player with a higher level who scored a more significant win. If you win a progressive jackpot, you will be paid in full.
Customer Support at Cleopatra Casino
Contacting the casino’s customer service can be done through the contact form or live chat, available 24/7. To use the contact form, click the support button at the bottom of the side menu, enter your email address and send your message.
If you want to receive a quick service, you can access live chat. At first, you will choose a language and get the option to choose some pre-made questions and answers. However, you can request to speak to an agent at any point.
Our experience was satisfactory. The casino quickly connected us to an agent who was pleasant and responsive. They answered our questions quickly and in detail.
Games at Cleopatra Casino
Cleopatra Casino offers over 3,000 different games from top-ranked providers, including Microgaming, NetEnt, Play’n Go, and others. The operator keeps adding new online slots to its collection, allowing players to access the latest releases from the moment they’re launched.
We expected to find a lot of slots, especially those with the Egyptian theme and that we did. But you will be surprised to find a lot of table games that include variations of roulette, baccarat, poker and blackjack.
Players can always kick it up a notch and dive into live casino games, which emulate games in brick-and-mortar casinos. A dealer leading your way can make the games much more exciting. Pragmatic Play, Playtech and Evolution lead the way in the live casino room, meaning you get the best of the best.
Cleopatra Casino’s Commitment to Responsible Gambling
As part of the responsible gambling strategy, Cleopatra Casino offers players the ability to set three different limits. These include the limit on deposits, losses, and wagered amounts. You can set the limits within your account for a day, a week, or a month and amend them at any time.
Remember that if you want to increase your limits, an additional email confirmation is required to prevent you from making rash decisions. However, decreases in limits take effect immediately.
You can cool off for up to six months or exclude yourself from the casino for up to a year. Both options prevent you from depositing money, but with cooling off, you can still access your account to withdraw the remaining funds.
In my opinion this is one of the best casinos. Quick verification, many interesting bonuses, immediate withdrawals and live chat available 24 hours a day. I really recommend.