Cleopatra Casino Complaints - Withdrawal & Other Problems

Resolved

Problem with the account

€1,350

Resolved

Cleopatra Casino - Problem with the account

Hello, dear Askgamblers team,I have registered with Cleopatra Casino. I was lucky and won something. The next day I could no longer log in. My account ...

Resolved

Technical Issue payout still not processed

€100

Resolved

Cleopatra Casino - Technical Issue payout still not processed

Simple issue. I am a fully verified player at Cleopatra Casino and have been for years. Have been paying at Cleopatra Casino for years, rarely a ...

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Pending withdraw 6 days

€4,000

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Cleopatra Casino - Pending withdraw 6 days

Hello! I have a pending withdrawal of 4000 EUR 6 days, I spoke to different agents, some say I am in the queue for payment, and others say technical ...

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Cleopatra is not paying my winnings

€400

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Cleopatra Casino - Cleopatra is not paying my winnings

Casino won't pay winnings based on the fact they have a technical problem with linking skrill payments to my wallet. I have deposited with skrill and ...

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Deposits not credited to my account but charged by bank

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Cleopatra Casino - Deposits not credited to my account but charged by bank

I am submitting this complaint due to depositing issues. There have been 10 transactions in total. And all of these deposits I made via credit card ...

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Withdrawal issue and no clear answers from casino

€1,500

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Cleopatra Casino - Withdrawal issue and no clear answers from casino

Hi,I made 23.03.2021 total of 4 withdrawals from Cleopatra Casino:March 23, 2021 14:23 Pending Cashout Bank International 500 EURMarch 23, 2021 01:56 ...

Resolved

Delay of my winnings

$300

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Cleopatra Casino - Delay of my winnings

On 23rd October I received confirmation by email that my withdrawal of $300.00 has been approved and send. After few days I contacted live chat ...

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Rejected cashout wit no further explanations

$400

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Cleopatra Casino - Rejected cashout wit no further explanations

I have previously won at cleopatra casino and requested cashouts to my card..wich worked fine. Now i have had my cashouts rejected and told the " ...

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More than 14 days delay for the payment of 2500€

€2,500

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Cleopatra Casino - More than 14 days delay for the payment of 2500€

On 19 April I Win 2500€ I’m still waiting for my money Their team doesn’t let me know what’s the reason for this delayI’m still waiting and ...

Resolved

Deposit not added again

$15

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Cleopatra Casino - Deposit not added again

Hi I deposit 15$ using my Neosurf voucher and the deposit is processed successfully and I’ve got proof of purchase from my myneosurf transaction ...

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Days later my 15 AUD deposit still not added

$15

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Cleopatra Casino - Days later my 15 AUD deposit still not added

Hi I deposit 15$ using my payment pincode through my Myneosurf e wallet account and the deposit is processed successfully and I’ve got proof of ...

Resolved

Withheld Neosurf deposit

$50

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Cleopatra Casino - Withheld Neosurf deposit

I made a $50 deposited at Cleopatra casino on the 14th by neosurf. It's now the 16th and my funds are still pending. I have been on live chat a fair ...