Blacklisted: Chelsea Palace Casino is a brand operated under the Top Hat Affiliates, a program which has been blacklisted due to the usage of unethical business practices in its relation with affiliates, including but not limited to lack of communication and cooperation, delayed or declined payments and unprofessional behavior.

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Chelsea Palace Casino

Item: Chelsea Palace Casino (2025) - Player Ratings & Our Verdict
Rating: 1
Author: Goran Gaćeša

CasinoRank

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Goran Gaćeša

We objectively review and rate online casinos, thanks to our CasinoRank algorithm built on over a decade’s experience working with casinos and players alike. Get the truth. Then play.

What we like

24-hour withdrawals
Live chat and telephone support available
Mobile-friendly design
Top-tier software providers

What we don’t like

Slow pending times
Limited live chat hours 08:00 – 00:00 GMT/BST

General
Payments
Games
Customer Support
Responsible Gambling

Website

https://www.chelseapalace.com

Languages

English, Finnish, German, Norwegian

Established

2018

Licences

Gibraltar Regulatory Authority

Affiliate Program

Top Hat Affiliates

Company

Nektan Limited Casinos

Casino Type

Instant Play, Mobile

Deposit Methods

Maestro, MasterCard, Neteller, Paysafecard, Visa, Sofort, Giropay, Trustly, Skrill, Skrill 1-Tap, Boku, Zimpler

Currencies

Canadian dollars, Euros, British pounds sterling, New Zealand dollars

Withdrawal Methods

Bank Wire Transfer, Neteller, Paysafe Card, Visa, Skrill, Trustly, Sepa

Withdrawal Times

EWallets: 24 hours
Bank Transfers: 3-7 days
Cheques: Not offered
Card Payments: 3-5 days
Pending Time: 72 hours

Withdrawal Limit

Not Stated

Software

Games Global, NetEnt, Evolution Gaming, NextGen Gaming, Yggdrasil Gaming, Big Time Gaming

RTP

Publicly audited

Live Chat

Contact

Support Mail Email: [email protected]
Support Phone Telephone: +44 203 621 6949

Deposit Limit Tool

Wager Limit Tool

Loss Limit Tool

Time/Session Limit Tool

Self-Exclusion Tool

Cool Off/Time-Out Tool

Reality Check Tool

Self-Assessment Test

Withdrawal Lock

Self-Exclusion Register Participation

Chelsea Palace Casino is a fun-filled online casino offering players a whole catalogue of games and a seamless experience. Their extensive library of games includes video slots, table games and a live casino from a long list of popular software providers. These includes the likes of Microgaming, NetEnt, NextGen Gaming, Big Time Gaming, Yggdrasil Gaming and Evolution Gaming. The site is available in English and can be reached instantly through a web browser or on the go.

Chelsea Palace Casino is licensed and regulated by the Gibraltar Gambling Commission.

Restricted Countries and Territories

Unfortunately, there are some country restrictions here. The casino cannot accept players from countries which include but is not limited to the United States of America. The full list of restricted / allowed countries can be found under ‘More Casino Details’.

Virtual Games

Players who enjoy video slots have a huge portfolio of games to pick from here with multiple software providers. Microgaming, NetEnt, NextGen Gaming and that’s to name a few, there’s something to suit everyone with titles including the Starburst Slot, Cleopatra Slot, Immortal Romance Slot, Thunderstruck 2 Slot and Bonanza Slot. Players can use the search engine found in the casino lobby to help find their favourite games.

In addition to slots there’s games of blackjack and roulette too. Multiple tables are available with bet limits ranging to suit small and big budgets. The casino is also home to some poker games and other table games which include Punto Banco.

There’s even some video pokers. Players can enjoy games like Aces & Faces Power Poker, Aces & Eights Poker and Bonus Deuces Wild Poker.

Other games at the casino include Instant Win games and exclusive games.

Live Casino

When it comes to their live games this is pretty impressive. There are variants of Live Blackjack and Live Roulette alongside games like Live Dream Catcher and Live Baccarat. These are hosted by friendly male and female croupiers and are open around the clock.

Mobile Gaming

Players can also enjoy Chelsea Palace on the go, through their mobile, smartphone and tablet devices. No app is required as members can log in through a compatible mobile browser, available on virtually any device.

Support

Anyone looking for help and assistance can use the casinos customer support team. The fastest way to get help is by using the casinos live chat facility or telephone support which is available between the hours of 08:00 – 00:00 GMT/BST. Email support is also available 24 hours a day and players can expect a reply typically within 24 hours.

Security and Fairness

The casino protects players personal and financial transactions with the use of 128-bit SSL encryption and firewall services. These have been verified by Comodo Limited, so players can enjoy complete peace of mind.

They also use a random number generator for their slots and table games which is tested in-house to ensure they games always remain fair and random.