AskGamblers Quick Overview
Editor’s View
Casumo Casino has a sleek and modern design that is appealing to any player who lands on the website for the first time. The games are easy to find, and registration is simple. It takes you only a few minutes to start playing your favourite games.
- Live chat open 24/7
- Different responsible gambling tools available
- Various offer of casino games
- Modern design
- Slightly limited choice of withdrawal methods
- Deposit processing fees may apply
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Ontario Visitors: 19+. T&C Apply. Play Responsibly.
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Casumo Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information About Casumo Casino
Casumo Casino is an online casino with a distinctively modern instant-play interface, mobile compatibility, and a unique "adventure" promotional system.
The casino has several reputable online gambling licences from regulatory bodies such as the Malta Gaming Authority, Swedish Gambling Authority, UK Gambling Commission, Gibraltar Regulatory Authority, and Alcohol and Gaming Commission of Ontario.
Additionally, the casino has been active since 2012, another great indicator that we’re talking about a reputable online gambling website.
However, to ensure you get all the information you need before you register, we write casino reviews online where we do a detailed analysis of each casino, and present them to you. Keep reading to learn everything about Casumo Casino and what it’s like once you become a member.
- E-Wallets 0-1 hours
- Bank Transfers 1-7 days
- Card Payments 1-7 days
- Weekend Cashouts Yes
- Progressive Jackpot Wins Paid In Lump Sum
Payment Information and Options About Casumo Casino
Because Casumo Casino operates in well-regulated markets with different rules and restrictions, the payment methods available to you can vary, depending on the country you’re coming from. Still, our team of experts marked all the deposit and withdrawal options in the Payments tab.
Overall, Casumo Casino provides basic card options and e-wallets for deposits, but the withdrawal methods are slightly limited. It’s best to use e-wallets, as withdrawals normally don’t take more than an hour, compared to bank transfers, where you’d have to wait up to 7 days.
For instance, the minimum deposit amount for UK players is £5 for debit cards and £10 for all other available payment methods. The situation is similar for other markets. The casino may charge processing fees, which will be clearly indicated upon depositing money.
As for withdrawals, the casino only charges a £3 fee for withdrawals below £10, but any amount above it is fee-free. The casino will conduct verification check procedures for all withdrawals exceeding €1,000, while the maximum amount you can withdraw is €50,000 per month.
Games at Casumo Casino
Casumo Casino has a rich selection of online casino games, most of which are online slots – over 2,000 titles, to be precise. The operator keeps adding new releases from the top providers such as Pragmatic Play, Net Entertainment, Relax Gaming and others.
If you want to stay on track with the new slots, Casumo Casino is the place for you. The video slots are organised in different categories, and demo play is available, allowing you to test the game before you start playing for real.
Outside of slots, players can also enter the live casino lobby, where real-life hosts will welcome them. It’s up to you to choose your table and the game. You will find it all in this lobby whether you’re a blackjack or roulette fan. The casino also offers poker, baccarat and various game shows.
In addition, players can choose from a wide range of table games and pick a variation they prefer. The choices do seem unlimited at Casumo Casino wherever we turn.
Casumo Casino’s Commitment to Responsible Gambling
We’re blown away by the responsible gambling tools Casumo Casino has included for players to use. In the footer of the casino, you can find an entire page dedicated to responsible gambling where you can read all about the features available at the casino.
Players can set deposit, wager and loss limits to keep their spending in check. There are also logged-in time limits and login time blocks that track the time you spend playing and prevent you from logging in during certain hours.
You can trigger reminders that serve as the reality check of the time you’ve spent gambling. And if you ever feel as if you’re losing control, make sure to do a self-assessment test before you take the time-out or decide that self-exclusion is the way to go.
Withdrawal lock is also one of the tools that allow you to lock in the withdrawn funds so that you can’t use them to play with them even if you request to do so.
The best thing about all these tools is that they’re easily accessible to players. Casumo Casino sets an example for other operators when it comes to responsible gambling.
Customer Support at Casumo Casino
If you need assistance, click on the box next to the sign-up button in the upper right corner. You can choose an FAQ that covers some basic questions, but if you ever need additional information, it’s best to use the live chat.
Live chat at Casumo Casino is available 24/7, and you cannot contact the agents as an unregistered user. You have to be a member to do so. We’ve tested the casino’s support and have to say that it works well. If you’re not willing to chat, you can always email the casino and wait for their response.
Complaints
Read the complaints other players have left for Casumo Casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
Easy and simple, but professional way of playing the slots on this online Casino.
Good (deposit) bonus offers.
They have, mostly, the newest released slots as first.
Casumo was one of the few online casinos I had much confidence in since I have signed in at 2016.
But I administer all my deposit and withdrawals from each online casino I play on.
Casumo has given me the biggest % part of total losses on all online casinos I played on.
This cannot be only I didn't have luck, while I also play for example on Calzone and Videoslots. They gave me very good wins now and then or better: the net losses are not increasing like they do on Casumo and I am also not playing more on this 2 online casinos.
Some more attention needed here:
There pay out policy is not consistent. On bank withdrawals they take not a fixed number of minutes but random. Sometimes it is 30 minutes, then 60 minutes, and then a few hours.
Playing without wager and then suddenly after a good win there is a bonus money coming in with the wager amount. That is very confusing. Instead, you want to withdraw that good win because they gave you the choice going into wager or withdraw the money. And withdrawing on wager is completely different from withdrawing raw money.
Last week problems with login. I'm only using saved passwords. Now Casumo is, or was working with only password. Not with Username and Password. I couldn't log in normal. Gave me some uncomfortable feelings.
My only trusted casino so far. I have been playing for long time at casumo. I am now level 59 with a red belt. Red belt whats is a kind of game evolution status.Promos are better as you are a holder member and service is amazing. Never encounter any problem cashing out my money, 3-5 days depends, and you're good to go.
Games are very nice and I usually win between 500-700$ then start to lose. Never won huge amount, but 500-700$ amount are consistent. You just have to know where to stop and between this range you wont be disappointed.
I wish I could win a bit more but it's all my fault not Casumo fault. Sometime I wish to win a bit more and finally lose everything but its alright, it's a gambling!
Love this casino, so many games, live games and sporting bet. The best one is the Reel race. Chances to win big.
Depositing was easy as always.
Also withdrawing was great in my personal opinion.
Customer service was great in helping with document and issues.
Nothing really so far, but I wish they had more slot games like Golden buffalo or something that other casino has, but nothing to complain about.
Aloha, What a time to be alive! Thanks a bunch for all the flowers, you're making us blush over here. Keep an extra eye open for your favourite slots in our Game Browser, as it is growing weekly! Take care and all the best.
Their games, layout and ease of use and most importantly their customer support as if you do get any issues then you need to speak to live chat and they do there upmost to help you, I have had so many of my big wins from this site but also some bad runs but defo seems fair site.
No bonuses, as I reached level 180 I ain't had a single bonus offer at all just the collect space crap and get mega spins but that's take some time to fill.
Hey there :) Cheers for taking the time to drop in and leave us a review. We are really glad you have thoroughly enjoyed your time playing with us and most importantly had a great experience with our Ambassadors. Our superstar team will be chuffed to hear your feedback. All the best from team Casumo :)
So easy to use - and for people in Denmark you need to use NemID to verify your account so it wasn't at first problems to withdrawn ( i explain in Dislike.)
Its super fun, and the exclusive games made only for them, its fun games but mostly 8-bit look-a-like look but cool retro. It's fast to deposit and withdrawn most of the times it takes max 30 min to have it transferred to your account via Trustly.
Everytime you Lvl up you get x amount of spins, and I'm lvl 87 now, and mostly it have been between 3 and 25 spins for a game you recently play for the first time as I have noticed. The biggest asset is their Tournaments - its real money, and not some buy in and then you play 200 spins with play money to get ranked. In Casumo you actually win in spin, and the small tournaments its sometimes better quit before its finish if you have a good session there gave you more than the actually first prize ...and they use every kind of games. There are usually semi grand tournaments between 6 to 8 pm to 2000 dkk or 250 euro I think it is. And grand tournaments is usually 2500 euro prize pool. So no buy in just what you have deposit.
Fast customer support and fast payout.
If you as I did sudden win big 3 days in a row, 1 euro spin gave me 3 times between 200-300 euro prize and as I always do I withdrawn winnings above 20 euro no matter what this way I don't make stupid bets.
Anyway, suddenly they wanted bank statements on both accounts I use to withdrawn on - one to amounts under 50 euro and one with withdrawn off above 50 euro ..and that was kinda annoying especially it came just 2 minutes after I request deposit, I couldn't even login - but as I mention customer service is great so they got it sorted out in 10 minutes.
Hey there Nistelroy78dk, Thanks a bunch for your great review. It's fantastic to hear you have been able to enjoy a whole load of great aspects with us on Casumo. We are very proud of our reel races so it means a great deal when our players give them a shout out! Our team of ambassadors will be thrilled to hear your feedback also, they work 24/7 to ensure all our players get super fast and effective support when it's needed. We understand that the request of certain documentation can certainly become a nuisance however we must complete these checks to ensure we remain a safe, responsible and compliant platform for our players to enjoy. Thanks again for your great review, All the best from the Casumo team!
Good site, they have a nice interface where you can seach for slots or search on slot provider, and really, really a lot of slots. I have not even missed one. Good friendly online customer service, skilled.
Deposited 4 times with Thrustly, all works fine. No lag while playing, no disconnect or anything.
Made my first withdrawal after a big win (4k), within about 3 hours they asked me to verify my account by submitting proof of address, id, and bank statement. This was processed the same day and the next morning my withdrawal is now processed!
During the withdrawal I contacted the online support, I do always get afraid when i withdrawal a larger amount because some casino's tend to stall the withdrawal or ask for ridiculous things. But the service told me most withdrawals are processed in approx 4 hours. Mine got processed in about 11 hours, but since it is a big amount so some checking is reasonable I think this is very fast
You have these categories of games: Last Played, Populair etc
In each of these categories, only 4 items are available. I would like to be able to open them and see more popular Last Played games, now 4 is the max.
Hey Vandeheegpeter, Thank you very much for taking the time to leave such a lovely and honest review. Really great to hear you have enjoyed our full portfolio and found our interface so userfriendly! We are of course really proud of our home and continue to chip away and work on it to ensure it keeps on improving. Being able to look deeper into game categories like most played is definitely something to be considered! Wishing you all the best from Casumo!
Casumo was the casino with them I started to play online casinos. On low level, you have a lot of achievements you can reach. You get a lot of bonus and extra when you level up. The maximum level is 180. if you cleared all levels to 180 you can collect space crap by playing slots. Every time you have collected 7 pieces of space crap you get mega or bonus spins. The game collection on Casumo is really big you can find there all your favourite games. You can also get token from quickspin achievements. So even if you don't have money you can use our quick spin token to buy in in bonus round from one of the cool quick spin games like big bag wolf or northern sky. If you don't have much tokens then you can buy in to the bonus round of spinnions which cost only 2 tokens. Casumo have a lot of deposit methods. The withdraws of Casumo are really quick I remember my first withdraw a couple of hours and the money was on my bank. I was not verified before I requested my first withdraw. if you withdraw with much better, for example, you have your money in less then an hour. the support is friendly and you can always contact them. You get a lot of deposit free spin offers from Casumo if they have any new bonus offer they send you a sms. Sometimes they also grants you a bonus without deposit. On your birthday casumo grants you a free bonus. You can take part of a lot of reel races where you can win cash prizes.
it's a fair casino you have fair chances to win.
The only thing on Casumo I dislike is... even if you a loyal member which played to level 180 and you still going on to play Casumo you always need to deposit. it's rare if they offer you any bonus or free spins without making a deposit before The most time you need to deposit if you want any bonus. On days like Valentine when the most other casino grants you a bonus free you don't get anything on Casumo without a deposit.
Hey there Hiphoppimp, What a great review to read! Thanks a bunch for taking the time to carefully list down so many things that make Casumo awesome. It is feedback such as this that keeps inspiring our sumo team to keep building and improving one of the best platforms out there :) We do our best to offer bonuses whenever available and try to give a little extra something on occasion. It is regrettable that we have not been able to satisfy in this respect yet we are thrilled to find you have enjoyed the several other ways we provide bonuses through the adventure and regular campaigns. Wishing you all the best from the Casumo team!
Didn't manage to get enough bonuses as I expected, though they have a variety selection of games that promises bonuses, had some issues with withdrawals but their support team was helpful enough
Hey there Borter, Thank you for taking a moment to offer your feedback. It is wonderful to hear that our awesome bunch of Ambassadors were able to help you out when needed. On top of a pretty great welcome offer, players can receive a bonus through either the adventure, reel races and our regularly launched campaigns. We would always advise players to keep their eyes out on our newsletter with information on bonus valuables being made available. All the best from Casumo!
I've got myself a low Bonus and deposited 20€ + 20€ Bonus. I didn't manage to wager through it but I got rewarded 100 Spins on Book of Dead. I played those Freespins afterwards, got 9€ in the Freespins and just made one big hit after another. I wagered over 200€ and paid out 120€ when I already thought all fun was done. The payment came very quickly without any special verification needs. Thanks casumo.
Hey hey Hybris95, What a lovely read! Thank you very much for taking the time to share your experience with us at Casumo. Our team work around the clock to make sure your verification and payments are actioned as quickly as possible, really happy to hear you were able to utilize this :) Thanks again for the great feedback. All the best from Casumo.
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Lock withdrawal is good feature, this portion of the casino looks like it is consumer friendly. Also, there are a variety of games - good Live Casino offering.
It is very hard for Canadians to get verified due to how our banking portals look. I had to wait multiple weeks to get a bank statement showing my name.
Also, Casumo will hold your money hostage in some instances. I am currently owed money and they want me to wait another several weeks until another bank statement is released.