50% up to £100
18+. New customers only. Opt-in required. 50% Deposit Bonus up to £100 on first deposit. Min deposit £20. 10x wagering on bonus amount. Max £5 per bet. Bonus valid for 7 days. Game, play and payment method restrictions apply. Full T&Cs apply. Play responsibly • BeGambleAware.org
18+. New customers only. Opt-in required. 50% Deposit Bonus up to £100 on first deposit. Min deposit £20. 10x wagering on bonus amount. Max £5 per bet. Bonus valid for 7 days. Game, play and payment method restrictions apply. Full T&Cs apply. Play responsibly • BeGambleAware.org
Review This Casino
Share your thoughts with other playersTop Reviews From Our Players
Hi there MCDROLE! Thank you for your compliments - we DO blush a little every time, getting pinker by the minute here :D So seems like you're a bit of a gambling geek so to speak - by no means an insult, only quite the opposite in fact! It's very rare we come across a spread sheeter like yourself, and your process is overall pretty impressive. Although as you clearly know, gambling is a game of chance - game providers regulate the RTP of their respective games across each casino platform, meaning we have no control over the odds. It's understandable that you test a variety of different platforms to find your lucky golden hen though, nobody can deny your spirit there! For Medium-High Rollers like yourself, it's clear gambling can mean greater risk = greater reward, or, of course, greater loss. We always do our best to award bonuses to players as a losing streak can sting a fair amount, however we can only do so based on their activity and amount of bonuses already received. Players can also receive bonus through the adventure, leveling up, reaching new planets, and with bonus offers (usually a couple per week.) Feel free to pop by the chat any time, you seem like a more than interesting person! Best of luck :)
I love Casumo. The service never works with breaks. Any payment method is acceptable which is very convenient and useful. They always payout on time. All games are smartly organized by categories so if you are bored of one game, just click one next to it and have fun. I've never got 200 spins but one tie I was lucky to get 50 spins. I played Pink Elephants and got really lucky.
Hellowsie Helena, Wowza! This lil' love letter filled with positive feedback made us all blush like never before. We always try our very best to speed up withdrawals for our players, we understand the excitement that comes with any win, big or small. You just want to get your hands on it. But as you mention as well, the most important part of gambling is to have fun, and therefor we have this easy accessible Game Browser filled with loads of different games, hopefully this will help you to never get bored again. Best of luck <3
Recently signed up at Casumo and found it very easy to use. The wide collection of games keeps me busy every night when I sneak away for a couple of games. My favourite game is currently Beauty & the Beast, as this is my all-time favourite movie! Would love to see a win soon 😉
I use PayPal all the time for online transactions as I feel safer with them, so it would be great if this option could be added!
Hey friend, Many thanks for those kind words, highly appreciated here in the Casumo Castle. The Game Browser is being updated almost every day, hopefully some other cool movie themed game will come your way soon, with some nice winnings that is! Indeed, PayPal is a payment method which is somewhat popular in particular countries. Currently, we do not offer this method. But things changes as the time goes, so it's always a good idea to keep your eyes open. Wish you all the best,
Customer service is funny, they respond 'holla amigo' lol
Hard to find a game to play as do not have a search by name! The layout of the lobby is made to be entertaining but if you are looking to gamble, you end up wasting your times wondering around searching for a game!
Their promo is poor, if you dunno any better it might be nice to you !
One word 'useless' I wont recommend that site !
I'm harsh but fair, this site is not fair.
Hey PITTPITT Thank you very much for taking the time to compliment our customer support. We like to be a little different from others and we have taken the less formal approach and like chatting with people like they're our old buddies. I'm sorry to hear if there has been any navigation problems on our site but as most casinos, we offer a game search as well. You can type a game or game providers name in order to find your favorite game. This can be found from game browser and on desktop you can find it on the top left hand side and on mobile you can find it by clicking the menu icon top left corner. We also have our winter campaign up and running with varying bonuses on each day, so don't forget to check your chest of the day and see what kind of goodies the Sumoverse may bring your way! :)
Best online casino online by far, and I've tried a few.
Loads of different games and free spins to see which games you enjoy and also a chance to win some cash.
Fun bonus features after depositing.
Just won 300 euro myself, perfect timing for Christmas .
Customer service were very helpful, not that I needed to use them often only once.
Nothing so far, just had to update chrome for a game to run properly
The live support staff sometimes are entertaining, average selection of games
Didn't fulfill their welcome offer, deposited money and yet they say they can't do anything until more is deposited. Greedy site good thing I'm getting out early.
Howdy-doodely-doo TASTYROBERT, Thank you for the kind words about our lovely staff, we really appreciate it :) We are grateful for the feedback, we always are. It doesn't matter if it's negative or positive. You are always welcomed to come by our chat or send us an mail to discuss this issue further, and we might be able to explain our reasoning a bit clearer :) We wish you all the warmest hugs and the most tasty cakes!
By far the best casino I've experienced. And I've tried a lot. I have lost lots of my money and have not yet won big money yet but I love how they give their customers free spins. There is a variety on games to play. I really fell in love with this casino when I start playing. I will definitely recommend to others.
Moat other casinos do not give all customers free spins. Usually only vip players. And I am not a vip player in this casino. I play with very small money. If you are small starter like me, do try this casino. You will love it!! Definitely a casino that is not only about the money.
The only thing for is the casino online mobile site. Hard to explain it here. Just check it yourself. I don't have any complaints.
Always a pleasure to see you around Zevada! Looking forward to seeing you raking in a big win any time soon now :) If you have any feedback about our mobile website, please let us now. Our players are the people who make us better, so whether positive or negative, always tell us your opinion. (Thank you very much for taking the time to write such lovely words about us too!) Wishing you all the best
Fast payout, modern style website, good support, wide range of games, nice bonus, very good winning rates.
Maybe a bit wider range of deposit options, extra bonuses for vip members
Top o' the morning SHAKOVETS94 Thousands of thank yous for your review! Happy to hear also that the Lady Luck has been fortunate for you. :) We value all aspects mentioned in your review and will continue to do so for many, many, many years to come. We hope you will stay with us through the whole drive to paradise. Don't forget to also check out our awesome winter campaign that just started recently. A lot of great bonuses are available so buckle up and enjoy the ride. Stay brilliant!
Everything. In the beginning I found the website somewhat dodgy. Later, when I found my way, I started to appreciate it. Best and fastest customer support in have ever experienced. Fast withdrawals. Just a good and reputable casino.
Well hello there And a billion thanks for your review. :) We're thrilled to see you eventually made Casumo your home. We always aim to have an easy and effortless user experience and it's amazing to see such good feedback about us. We'll keep on working around the clock to make it even better for all players. :) Don't forget to stay awesome!
Various Bonuses all the time, Casumo will surprise you everyday, the thing that you have to do is just log in everyday and the bonuses will knock your door..
Various Bonuses but low chance to get the big win. I made many deposits but still not get the big win..
Howdy do hombre, Super big thanks for the roses, here's a surprise joke in return <3 - Knock knock - Who's there? - Daisey! - Daisey who? - Daisey me rollin, they hate it... We'll be keeping our fingers, ears and toes crossed for the luck to come knock on your door as well. Toodaloo,
Recommended to all Malaysia players. Support is very friendly and helpful. How about withdraw? Don't worry friends, what I can say.. withdraw is super fast but make sure u using skrill. That's my experience in this casino. username zack1983
No bad experience happened to me in this casino. Casumo is awesome.
Hey friend, Thanks a mill for the golden words about our Casumo Castle <3 We strive to make our players feel like home, with our friendly, a bit quirky and humble approach as Ambassadors. Therefor, it's an amazing reward to hear feedback like this. We will stay awesome, and we know for sure that you will as well!
Casumo is one of a hand few of casinos where I currently play at with so many service providers such as Netent, PlaynGo, NextGen, Thunderkick and many more. The other thing is its one of two casinos that I know of that has over 10 providers and Novomatic is included in this package. You do not often see this. Videoslots adopted this as well, however some providers are restricted for me on videoslots oppose to Casumo where I can play all providers. This is a huge and which is why I love them, although I have not been playing much lately.
I joined them a very long while ago, at the time I only knew Netent and PlaynGo. I signed up for 20 no deposit spins on Starbust, but that did not bring me any luck. Starbust was all over the show at the time with every casino I joined, and Casumo offered a 200% bonus including 180 free spins. Free spins was on Starbust at the time and split over 9 days (Grrr).
I learned some other providers such as Thunderkick and Quickspin through Casumo at the time but could not manage to complete wagering requirements, as I was still a newbie with wagering and did not know any sort of tactics etc.
I enjoyed my time at Casumo and stayed away for a long time, until one day they offered me free spins and I actually broke the bank a bit. Won 1000 euro on Viking Runecraft on 0.50-euro bet. I made withdrawal and it was paid within eight working hours, which was very quick since it was my first withdrawal.
I was a bit sceptic and though the free spins had a max cash out, which made me contact support, and trust me their live chat is very responsive and answers all your questions, which is another plus.
I love their real races, which is wager free, which is very good. I managed once to place 3rd or 2nd and won some cash. I used to win a lot in the free spins real races. I also get free spins deposit offers from time to time and hope that one day their free spins will be wager free.
I think this is one of the best casinos out there.
Heita FIEKIE247! Thanks you so much for your great feedback and we're thrilled that you consider Casumo to be one of the best in the field. One of our goals has always been to be a casino which everyone feels like being their own and having a vast game selection is a big part of it. We're really glad you have taken full advantage of this and enjoyed our wide selection of games and game providers. We will relentlessly pursue to make it even wider in the future. We're happy to see the luck has been on your side and the win you described is preeetty epic, so big congrats on that. :) I really hope it will stay bang on in your future games as well. Glad to see your withdrawal went smoothly as well. Our customer support is one of our flagships as well and our handpicked ambassadors are proud to provide a warm and cozy experience for all players 24/7. You Sir, just made each and single one of them blush. :) Reel Races are among our quite unique features among with adventure mode, belt upgrades and level ups. Brilliant to see that they have brought the excitement and prizes that keeps playing highly entertaining. We're pushing to keep creating new features so stay tuned, buckle up and enjoy the ride! All the best from the land of rainbows on a bright blue sky.
Lot of games, easy login, easy verification, good money out time.
Pay for deposit 2,5%, no PayPal payment metod .......
Aloha Gregori, Thank you very much for the flowers :) We're always happy to get some love from our players and we'll make sure to spread it! We understand that the 2.5% our payment providers charge for card deposits can be a bit of a pain in the bum at times, but we do have a bunch of alternative depositing methods available where no charges are applied. These are Neteller, Skrill, PaysafeCard and depending on your market even mobile payment processors such as Zimpler and BOKU. Another great thing about Casumo is the ever-changing adventure which constantly improves and holds awesome surprises for our players. Although Paypal is not an option as of now, lets see what the future has in store for us :) For now, have a fantastic evening and see you soon <3
The best casino I've ever played.
I was a loyal customer for many years.
I can recommend it to everyone!
Unfortunately, due to legal regulations, the Hungarian players can not play more Casumo.
Fast payout, good support and best games.
Brilliant evening, TONYMONT Really big thanksies for all your wonderful compliments. We consider our very wide selection of games and our ever awesome support our crown jewels, so we're thrilled to see that we delivered the service we aim for. We cherish your awesome feedback and thank you for your years of loyalty with Casumo. We're sad as well that our Hungarian buddies are currently unable to play with Casumo but we all hope that will change again in the future, so fingers crossed. Bestest regards from the Casumo castle.
My first visit to Casumo as Player and I have to say, that everything works perfekt - just perfekt. The Deposit Bonuses ( Boni ? ) are instantly available.
The rollover is ok, and, thats my point, the withdraw is fast for a new customer that I never had at other casinos.
Always as a new customer I worried about the absurd handling of documents, but at Casumo,
and I had luck to made a profit, ( deposit with skrill ) its really easy and fast.
Casumo jumped to the top of my casino list. Kepp on going this good work.
Nothing yet. I mean, perhaps the third deposit bonus is a little to high for 25 % max 400
Hello DCSWISS Welcome to Casumoverse! :) We're exhilarated to hear you have enjoyed your stay at Casumo and we'd like to thank you for your compliments from the bottom of all our hearts. Withdrawal times are always something we aim to have as short as possible and we're happy to see we have succeeded in our mission. When it comes to documents, we ask those as well at some point as it's a legal obligation for all casinos but in case we need them, you shall be notified with an email as soon as we do. We're thrilled to see that you regard Casumo as a top casino to play on. :) We will continue our relentless work to keep our casino the best and the most fun place to enjoy playing. All the best from the land of rainbow colored unicorns and marshmallow breathing dragons!
I love this Casino.Great selection of games and an equally good choice of gaming platforms.The site is very easyto navigate and there is a loyalty scheme that allows you to climb ranks and additionally varied bonuses.Reel races daily and special editions during weekends, etc. Customer service is fast, friendly and efficient. Also, withdrawal times are as quick as a flash, no hassle! Casumo is my go-to , preferred choice Casino.
What's not to like! My personal experience of Casumo has been very positive.
Aloha GIRLYTIGER63! We love you too! <3 We couldn't be more excited to see you have enjoyed Casumo through and through. We wander through the universes and dimensions to find new and exciting ways to entertain our players and we're really happy to see you have enjoyed the features we offer on our site. We'll keep on adding new and exciting features for you guys and gals to enjoy, so we hope your adventure shall be equally thrilling in the future as well. :) We'd like to thank you for complimenting our customer support and payments team. We work side by side to provide quick, quirky and qualified service to all our players so it's fantastic to see our hard work is paying off. Your thoroughly positive feedback melted all our hearts and we all wish you very much luck on your quest to become a master of the Casumoverse! :) All the best from the Casumo-castle.
I joined casumo maybe 2-3 years ago and I can honestly say that this casino, without a doubt has best customer service ever! Everything is solved there quickly! Want faster withdrawal? DONE! Need some help with games? DONE! Just want to joke around? DONE! I have never had problem that they could not solve quickly!
Casumo has very good selection of games, specially novomatic games which are more rare!
Many bonuses but usually just x1,5-x2 deposit bonuses. They gave more free spins in past but not now anymore.
I would like to see more exclusive tables in livecasino.
Only thing that keeps me playing big in other casinos is that casumo only offers bonus money bonuses and I don't really like them. I usually like "deposit 400euros get 140 free spins". Thats why i only deposit 50-100 euros to casumo at a time. I would like to see those happen also. (Winks an eye). Also some VIP club could be nice but not necessary.
I count these as improvement ideas and not really are negative feedback. Still giving 10/10 because of customer service.
Goodest morning WMSWILLIAM We're absolutely thrilled to see you have enjoyed your Casumo journey so much! :) Our support is our crown jewel and I'd like to say big thanksies on behalf of all our ambassadors. It's great to see we have provided exactly the kind of customer service experience we always aim for. Thank you very much for complimenting our game selection as well. It's already quite vast but rest assured we will never rest when it comes to expanding it even more and we hope we can fulfill your wishes in the future. We appreciate all kinds of feedback so we appreciate your ideas a lot. We gather all feedback and take them into consideration when we storm our brains to make Casumo an even more fun place to play in. All the best from the land of unicorns and lucky leprechauns!
One of the best online casinos I played, and believe me, iIplayed lots of :-)
Extremely fast cashouts and I think this is the most important thing for a player.
Very nice and superfast support (also with a great online chat).
Brutal server performance, no freezers, no stuttering, no unexpected disconnects.
Large game selection.
Totally uncomplicated.
I had some nice winnings in the past and i enjoyed the time at Casumo. What I would like to say first is that I had some bad experiences in other online casinos with big winnings. I understand, that they have to stick to the rules and check the needed documents. What drives me really nuts is the point, that I always proof my identity first, so I can make withdrawals as fast as possible. I hate it when I'm verified and than I need to send again my documents, and again, and again and again. For me this is only to delay the payment in the hope you will cancel it.
At Casumo I made 3-4 cashouts and after around 5-6 hours I got mail with "Your money is on the way". This is absolutely exemplary!
What makes the difference to other online casinos? I can't explain why, but iIlove the childish layout and also my achivements. Very good casino!
The only thing i would love to see changed in the future is the website navigation.
Howdy-doodely-doo LOMAXXX, We're super-duper-mega thrilled you enjoyed your time with our casino! First off we'd like to say sorry for getting a bad experience in the casino world before reaching us, and we're really happy to be the ones who turned that casino experience around for the good :) Usually we can help out our players with faster (almost instant) withdraws if it's asked for in the chat, depending on how much the payment gurus have to do at that moment of course. We are also totally thrilled of the positive feedback on our amazingly talented Ambassadors who thrive in helping our players. Both fast and also with a little bit extra, just to give you that casumo feeling. Games are rolling in on a steady phase and that is something we tend to keep up, we love getting new games, new adventures for our players to help extinguish boredom. If you get too many mails with the withdrawal notification, as we know you winners get ;) You can also turn it off in your Details and settings. We would love to hear more about your feedback regarding the website navigation. Therefore we just want to extend you a heartily invitation to send some more information in what kind of change you would like to see in the website navigation. You can reach us on [email protected] or on our awesumo live chat :) Catch you on the spin side,
I have played on many casinos in my time and this the first ever review I have left. I just would like to say that I won £5000 at casumo the other day and I had only registered with them a week before. When I withdrew they asked for my ID, driving licence, utility bill and picture of debit card. They verified my identification within a couple of hours and the pending £5000 was the quickest I've had. The money was literally in next day. My game is roulette and I won £25k last night with them and I'm hoping the same goes but I think it will because they seem like a top top site so far. Thanks Casumo!!
Hello there fellow traveler, Woho, mucho thanks for those kind words friend! We are more than glad to hear that you in your short while with us already have received some nice wins on Roulette. We do take great pride in our lightning fast payouts but we can't take all the credit for that one though as our unicorns are working full time with delivering goodie bags all over the parallel universe, credit where credit is due! Hoping that this is the first big win of many, and that the unicorns will forever be with you. All the best from everybody at the Casumo-castle <3
- Regular bonus offers
- Reel Races are fun
- Site runs very quick and smooth
After playing at Casumo for months and generally having a good time, one day out of the blue the administrators or whoever decided to bar me from any and all bonus offers. Upon being questioned about this they told me that I had abused their bonus offers in "a way that we don't like to see here". When I asked what exactly they meant by that, they simply repeated their statement and referred to their T&C section where it states that they can bar people from bonus offers at any time without having to give any reason for it. Seeing as they chose to do this instead of actually explaining what it was I had supposedly been doing wrong, I can't draw any other conclusion other than that they don't want a regular player to play in their casino anymore. If simply using the deposit bonuses and free spins you're given is considered abuse over here, I'd rather play elsewhere.
Hi Derphino, Glad to hear you liked how the site runs. Regarding your removal from bonus offers, yes indeed Casumo does have Terms and Conditions that penalize abusive patterns of gameplay. Whilst most of our players use our bonuses in good spirit in reward for their loyalty, unfortunately, there is a small minority that abuse the system in order to get an unfair advantage. This is why we have had to implement these rules. In our Terms and Conditions, which every player agrees to upon signing up, it states that 'Free bets, bonuses, and entry to promotions will be revoked, denied or withdrawn from players who abuse the spirit of our offers.' If we spot solid evidence of this, which would have to be robust to remove eligibility for bonuses, we are obliged to take action. Whether intentional or committed in genuine error, it is the responsibility of the player to read up on the rules of the site, which are clear about what constitutes as abuse. We, of course, do not penalize normal game play and continue to give bonuses to many happy players every day. I hope this clears things up. Have a wonderful evening
Good selection of games, decent interface and that's about it really.
Simply asked to remove on of my credit cards from the deposit methods and was told they could not do this, they had to keep information for 5 years. Ok keep the info, I just want it removing as a method to deposit from. Still wouldn't remove it. Rude and clueless customer service agents. Rubbish bonuses. Have now closed my account because a simple request could not be completed. I have been able to remove the card in question from every single other casino / bookmaker I have ever used.
Glad to hear that you liked our selection of games and the sites interface. We are always working on getting our players a unique and special casino experience when playing at casumo. But safe to say the other things you mentioned are not a part of what we want to bring to our players. Generally we allow players to delete payment methods if they haven't been used in a long time or if it has verified that the payment method belong to them. Sorry that our service and bonuses were not up to your standards. Hope you find that casino of your dreams somewhere!
I love this site, the layout is vibrant and welcoming and easy to work your way around and if you can't find something their lovely friendly staff are on hand to talk you through anything 24/7. As for the withdrawal process fast and efficient. You also have the option of emailing for questions or help regarding the site and the replies are quick and helpful, staff at Casino are friendly, polite and helpful. Great games and bonuses too 😊
Howdy-do Chipmunk, How sweet aren't you! This will put a smile on all of our Sumos faces :) We <3 you
Hi, for me the best online casino for slots. Very fast withdrawal, good support. Nice wins and a big selection of games. I'm very happy with this casino.
Aloha there amazing human being! And a woop-di-woop for your feedback.This is very mucho appreciated my friend <3
Good slots, Novomatic :) Players can use VPN. Support work quickly
They didn't verify account without international documents for Russian players. I send photo of Russian passport, bank document with my address and photo of my bank card, but they need only international passport or driver ID.
This casino has a soul. Can`t even imagine how many acid was consumed in order to give birth to the concept of the website but it worked. Nice selection of games and good customer support. I like it very much.
Well howdy-do-de-li-do to you Debbiedoo! You're really making our little sumos blush with your precious words. I'm happy to hear that you're as in love with our site as we are! And also giving our fellow ambassadors some credit :) Mucho appriciated <3
Poor customer support, take so long to respond to my problems, and so many games that I cannot play due to restrictions. Disappointment overall
Greetings SKYHAWKMLT We're sorry that you feel this way about our customer service. Customer support is our grand jewel which always aims to provide the best possible service twentyfourseven. I know and agree that country restrictions can be a bummer regarding accessing games. I really hope this will change in the future so all players all around the world can enjoy every star and planet in the Casumo universe. All the best from the land of the rainbow colored unicorns and happiest leprechauns in the world.
Nice little site, what impressed me the most is how friendly, knowledgeable and quick the customer service staff were. Nice little rewards scheme as well and pretty good choice of games. Easy withdrawal process mine was paid back to my bank really quickly (usually takes a while - impressed!)
Navigation round the site is a bit clunky and in my opinion it could do with improving. They've tried to make it 'fun' but to me its comes across as a bit old-fashioned. They also dont have the option of depositing by paypal which is my preferred choice so that puts me off a bit, other than that I had a good experience.
Hello Dollydee, Thank your for taking the time to write to us here :) Admittedly our layout is a bit weird - as is our universe - we're on a mission to eliminate the greyness and monotony of everyday life. Navigating this proverbial minefield can be difficult at times, but fear not, assistance is always but a click or two away if you should so need it. Our tech wizards are also working on new and exciting ways for our players to interact with us too, giving you a smooth and exciting journey every time you feel like having a little fun. But it's a secret. Don't tell anyone. As for payment methods, we are indeed also looking to expand our horizons here; all feedback is appreciated, and anything that helps improve your experience makes us dance with joy. Lats but not least, thank you for your kind words. Our player team really enjoy spending time with all of you wonderful guys. We look forward to having a giggle and hop around with you soon. Have a fantastic evening
Only the games apart from that theres nothing positive about it
I deposited £10 but an error message appeared suggesting the payment didnt process as there was no confirmation. I tried again and the same thing happened. I was almost going to try a third time but decided to query it. The online assistant said I had made 2 £10 payments, I told the person there was something wrong with the page when depositing but they didnt seem concerned. I decided not to reverse the payment and just use an extra bonus.
My balance was updated but the figure didnt appear to include the bonus and ok I admit I probably should of queried it then but I assumed I had to play out the cash before the bonus was added. I did that and there was no bonus added to the second deposit I made in error due to their dodgy page. The assistant told me there was nothing they could do because I used the deposit and even suggesting that I was pulling a fast one.
I then emailed the company and was told there was nothing they could do but would add the bonus on a third deposit lol.
Beware of this dodgy company. The deposit page has errors and you could be depositing more than once and the bonus will only be added to your first deposit.
Nice selection of games.
Nice design, easy to navigate.
Fast withdrawals.
Leveling system and rewards are fun.
Sometimes games don't load on certain browsers.
They pretend to be super cute, but at the end of the day it's just another casino that only wants to take your money.
I signed up without making any Deposit & was giving my 20 free spins as stated, I then turned this into 50p & followed on to one of their fine games, doing so I made £100 easy, I have requested my withdrawal though have not received word as it's only been 10-20minutes, I will return if I find any hassle as I've read some of the Reviews below, and I will let everyone know the truth about Casumo, people seem to be disliking and complaining about them, though I was greeted by a friendly member of staff who made me feel welcome and after getting the gist of the site and the outlay of it, I began to fairly like it, better than most about! I don't see the problem people are having.. unless they refuse my withdrawal then of course it's just a cheat... though giving the friendly greetings by their staff and conversation, I'm fairly sure they'll come through for me as I've breached no contract :)
Also, they have a pretty good Deposit Bonus I can't wait to try out!
Thank you Casumo! ... for now ;)
Nothing yet, as I said, I shall return to write another review giving the absolute truth! once I receive word on my withdrawal, if all goes swimmingly & I receive it, then I completely advise everyone to try this site out!
Full 10/10 from me at this point.
- IrishBakers
Friendly and quick live support. They have some game like 1429 Uncharted Seas, that is little hard to find.
Everything work well, they have fast payout, and they are very reliable.
My personal opinion is, if your a small player, you can have a lot of small win opportunity there. But if you are Medium-High Roller like me, we got no special treatment, no treats, no vip bonus offer and no more consideration then a penny player.
I just make small test yesterday. I spend 900.00 in few hours (For me it's a small lost). Basically, i have a routine.
I play specific amount of money in my 6 preferred casino. and make some Math.
I wont go through RTP since we are talking about luck.
But my not scientific but well organised Excel Spread sheet is very clear. This casino is where i get to lower play time for the same money and same bet with the same game. This is base on several test.
Yesterday my own day limit was reach like superfast. So i try something that i hate! I been in live chat and make some fun with the chat agent (They always make some fun with you) then i ask if they would consider give me a special deposit bonus or a couple if free spin (I hate ridiculous .10 cents free spin) but i just wanted to see how they will threat me.
The answer was a funny no, but a clear no!
That enough for me to quite this friendly and nice casino for now. I am not telling i won t return ever, but they need to find a way to make their best Customer happy. Once again this SITUATION IS FOR ME ONLY. DO NOT CONSIDER MY MATH WILL BE THE SAME FOR YOU. RNG has no friend, and Chance is something randomly random. But on Casumo, it was not random enought for me!