AskGamblers Quick Overview
Editor’s View
Casumo Casino has a sleek and modern design that is appealing to any player who lands on the website for the first time. The games are easy to find, and registration is simple. It takes you only a few minutes to start playing your favourite games.
- Live chat open 24/7
- Different responsible gambling tools available
- Various offer of casino games
- Modern design
- Slightly limited choice of withdrawal methods
- Deposit processing fees may apply
Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.
UK Visitors: 18+ | Restrictions Apply | T&Cs Apply | Please Gamble Responsibly. GambleAware
Ontario Visitors: 19+. T&C Apply. Play Responsibly.
Affiliate disclosure: Our content contains affiliate links and we may make a commission on casino registrations and deposits made through these links. We only recommend licensed casinos and we would not endorse any brand that is not verified by our casino experts.
Casumo Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information About Casumo Casino
Casumo Casino is an online casino with a distinctively modern instant-play interface, mobile compatibility, and a unique "adventure" promotional system.
The casino has several reputable online gambling licences from regulatory bodies such as the Malta Gaming Authority, Swedish Gambling Authority, UK Gambling Commission, Gibraltar Regulatory Authority, and Alcohol and Gaming Commission of Ontario.
Additionally, the casino has been active since 2012, another great indicator that we’re talking about a reputable online gambling website.
However, to ensure you get all the information you need before you register, we write casino reviews online where we do a detailed analysis of each casino, and present them to you. Keep reading to learn everything about Casumo Casino and what it’s like once you become a member.
- E-Wallets 0-1 hours
- Bank Transfers 1-7 days
- Card Payments 1-7 days
- Weekend Cashouts Yes
- Progressive Jackpot Wins Paid In Lump Sum
Payment Information and Options About Casumo Casino
Because Casumo Casino operates in well-regulated markets with different rules and restrictions, the payment methods available to you can vary, depending on the country you’re coming from. Still, our team of experts marked all the deposit and withdrawal options in the Payments tab.
Overall, Casumo Casino provides basic card options and e-wallets for deposits, but the withdrawal methods are slightly limited. It’s best to use e-wallets, as withdrawals normally don’t take more than an hour, compared to bank transfers, where you’d have to wait up to 7 days.
For instance, the minimum deposit amount for UK players is £5 for debit cards and £10 for all other available payment methods. The situation is similar for other markets. The casino may charge processing fees, which will be clearly indicated upon depositing money.
As for withdrawals, the casino only charges a £3 fee for withdrawals below £10, but any amount above it is fee-free. The casino will conduct verification check procedures for all withdrawals exceeding €1,000, while the maximum amount you can withdraw is €50,000 per month.
Games at Casumo Casino
Casumo Casino has a rich selection of online casino games, most of which are online slots – over 2,000 titles, to be precise. The operator keeps adding new releases from the top providers such as Pragmatic Play, Net Entertainment, Relax Gaming and others.
If you want to stay on track with the new slots, Casumo Casino is the place for you. The video slots are organised in different categories, and demo play is available, allowing you to test the game before you start playing for real.
Outside of slots, players can also enter the live casino lobby, where real-life hosts will welcome them. It’s up to you to choose your table and the game. You will find it all in this lobby whether you’re a blackjack or roulette fan. The casino also offers poker, baccarat and various game shows.
In addition, players can choose from a wide range of table games and pick a variation they prefer. The choices do seem unlimited at Casumo Casino wherever we turn.
Casumo Casino’s Commitment to Responsible Gambling
We’re blown away by the responsible gambling tools Casumo Casino has included for players to use. In the footer of the casino, you can find an entire page dedicated to responsible gambling where you can read all about the features available at the casino.
Players can set deposit, wager and loss limits to keep their spending in check. There are also logged-in time limits and login time blocks that track the time you spend playing and prevent you from logging in during certain hours.
You can trigger reminders that serve as the reality check of the time you’ve spent gambling. And if you ever feel as if you’re losing control, make sure to do a self-assessment test before you take the time-out or decide that self-exclusion is the way to go.
Withdrawal lock is also one of the tools that allow you to lock in the withdrawn funds so that you can’t use them to play with them even if you request to do so.
The best thing about all these tools is that they’re easily accessible to players. Casumo Casino sets an example for other operators when it comes to responsible gambling.
Customer Support at Casumo Casino
If you need assistance, click on the box next to the sign-up button in the upper right corner. You can choose an FAQ that covers some basic questions, but if you ever need additional information, it’s best to use the live chat.
Live chat at Casumo Casino is available 24/7, and you cannot contact the agents as an unregistered user. You have to be a member to do so. We’ve tested the casino’s support and have to say that it works well. If you’re not willing to chat, you can always email the casino and wait for their response.
Complaints
Read the complaints other players have left for Casumo Casino. Learn more about complaints.
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Share your thoughts with other playersTop reviews from our players
Hi HairyBBeast, Thank you for leaving this review! Really sorry to hear that you feel like you had a negative experience at Casumo! I can see that you're located in the UK. All accounts registered in the UK will have affordability limits applied from the start. These limits are set in line with regulatory requirements. You mentioned that a £10 limit was set afterward. It would seem that we had done an account review, and possibly reviewed some documents from you, which led us to apply this limit. Our limits are always set with your best interest in mind. We're unfortunately not always able to provide refunds. As per our Terms & Conditions, once bets have been made the funds are instantly consumed. If you requested a refund, this would have led us to close your account. As we are on a public forum, I am not able to look into your account specifically, but please do not hesitate to reach out to us via email [email protected] or our 24-hour live chat service if you wish to discuss anything with us further. All the best, Casumo
I am using this app for over the years never thought like this but, today they lost my faith earlier. Yesterday, I have placed a combo bet of fivefold and won the first one yesterday and today morning won the second one but, in the app it showed the match has voided and I have sent a mail to them after that they corrected that and in the evening Match between India vs Bangladesh I choosed inda in that combo. When, I realise that india is going to loose I wanted to cashout my bet but, the app or website hasn't opened till now. And I lost the bet because of their cheating. They lost my trust.
I like that I have found the worst not only casino but also business so far in my 22 years of life. That's really is it, there isn't much to like here and please play elsewhere.
The most awful website, the most awful every department that works there, the most glitchy site, no respect for customers or know what they're doing.
I deposited using a bonus and did not receive it, so I messaged live chat, they took 2 hours with no response so I gave up and started playing raw, a few moments later once the day shift started in malta. They now disabled my account for over 24 hours now. Locking me out from my money, being in constant contact with no ETA given, refusing to refund to card. So pretty much robbed me. Dont play here please read other reviews which also say the same as mine.
I like the wide variety of games and the easy navigation around the site. The games load quickly and all my favorites are there. I've never had a problem getting in touch with chat and they are always pleasant.
The withdrawal process is not fast like they say. Even fully verified players with previous cashout transactions are made to wait an unreasonable amount of time. Chat is very polite and friendly but not very helpful on why the delays. I also get very annoyed at the constant reminder that my "balance is low" and being urged to deposit more money. I will be looking elsewhere for my gaming entertainment for sure.
Horrible experience with delays in verification, sent various correspondences to support the ask and spent time to reach them to understand their delays in releasing the winning. As a first-time casino player, I will not recommend to anyone to register with them. Their tactic is to close your account if you are making too much noise to fairly receive your winnings and I am still waiting for them.
I decided to try this casino because I liked their visuals - very different compared to a typical casino! Really catches your eye.
Casumo has its own app (very convenient.)
Not many offers - if you want to take advantage of promotions, I don't recommend this website
As somebody mentioned, customer support takes very long time to answer. Live chat - never received a reply, Email - about two weeks.
Pretty high position on my casino rating, has pretty much everything u need or expect from a serious casino with MGA License. All The new slots no problem Mega ways of course too, explorer who like to dig deep in the Casino World looking for some underrated slot provider or something new. The smaller slot provider could be hard to find there. Overall for casual slot player thump up.
I like the new sport betting part and the app - all made very nice. Live chat was helpful but I didn't have really big issues to solve. Verification took a bit less time than in a couple of casinos I played.
Not so many live games, I'd like to have more promotions and less weird navigation on the website. One of the payments was rejected but it was failure of my bank possibly.
The most bureaucratic site I've ever played. Live chat doesn't solve anything, just write an email. When I write an e-mail, the answer comes in 7 days. The validation process is very slow, 1 month +.
One of my favorite casinos to play to. I really like the support here, whenever I speak to them they are always very polite. I also like the big selection of games and congratulations on a super mobile design. Top!
Not much to complain about in these close months. Verification was a bit slow and maybe a bit more variation in promotions would be cool but great casino.
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Great daily bonus and also I did like the amount of games available such as slots, instant games but also the live section with many games shows. And also depositing and withdrawing was easy
They let me depositing over £800,00 in few hours without receiving any alert from them. The day after they decided to apply £10,00 max monthly deposit. I asked them to refund me since the difference between what I deposited in 3 hours and the limit they put was so huge. Clearly they didn’t respect the regulations in order to block me before I reached that amount of money. They just blocked my account. I tried to communicate with them but with no luck. Just avoid this casino. They will never help