AskGamblers Quick Overview
Editor’s View
Casumo Casino has a sleek and modern design that is appealing to any player who lands on the website for the first time. The games are easy to find, and registration is simple. It takes you only a few minutes to start playing your favourite games.
- Live chat open 24/7
- Different responsible gambling tools available
- Various offer of casino games
- Modern design
- Slightly limited choice of withdrawal methods
- Deposit processing fees may apply
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Ontario Visitors: 19+. T&C Apply. Play Responsibly.
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Casumo Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information About Casumo Casino
Casumo Casino is an online casino with a distinctively modern instant-play interface, mobile compatibility, and a unique "adventure" promotional system.
The casino has several reputable online gambling licences from regulatory bodies such as the Malta Gaming Authority, Swedish Gambling Authority, UK Gambling Commission, Gibraltar Regulatory Authority, and Alcohol and Gaming Commission of Ontario.
Additionally, the casino has been active since 2012, another great indicator that we’re talking about a reputable online gambling website.
However, to ensure you get all the information you need before you register, we write casino reviews online where we do a detailed analysis of each casino, and present them to you. Keep reading to learn everything about Casumo Casino and what it’s like once you become a member.
- E-Wallets 0-1 hours
- Bank Transfers 1-7 days
- Card Payments 1-7 days
- Weekend Cashouts Yes
- Progressive Jackpot Wins Paid In Lump Sum
Payment Information and Options About Casumo Casino
Because Casumo Casino operates in well-regulated markets with different rules and restrictions, the payment methods available to you can vary, depending on the country you’re coming from. Still, our team of experts marked all the deposit and withdrawal options in the Payments tab.
Overall, Casumo Casino provides basic card options and e-wallets for deposits, but the withdrawal methods are slightly limited. It’s best to use e-wallets, as withdrawals normally don’t take more than an hour, compared to bank transfers, where you’d have to wait up to 7 days.
For instance, the minimum deposit amount for UK players is £5 for debit cards and £10 for all other available payment methods. The situation is similar for other markets. The casino may charge processing fees, which will be clearly indicated upon depositing money.
As for withdrawals, the casino only charges a £3 fee for withdrawals below £10, but any amount above it is fee-free. The casino will conduct verification check procedures for all withdrawals exceeding €1,000, while the maximum amount you can withdraw is €50,000 per month.
Games at Casumo Casino
Casumo Casino has a rich selection of online casino games, most of which are online slots – over 2,000 titles, to be precise. The operator keeps adding new releases from the top providers such as Pragmatic Play, Net Entertainment, Relax Gaming and others.
If you want to stay on track with the new slots, Casumo Casino is the place for you. The video slots are organised in different categories, and demo play is available, allowing you to test the game before you start playing for real.
Outside of slots, players can also enter the live casino lobby, where real-life hosts will welcome them. It’s up to you to choose your table and the game. You will find it all in this lobby whether you’re a blackjack or roulette fan. The casino also offers poker, baccarat and various game shows.
In addition, players can choose from a wide range of table games and pick a variation they prefer. The choices do seem unlimited at Casumo Casino wherever we turn.
Casumo Casino’s Commitment to Responsible Gambling
We’re blown away by the responsible gambling tools Casumo Casino has included for players to use. In the footer of the casino, you can find an entire page dedicated to responsible gambling where you can read all about the features available at the casino.
Players can set deposit, wager and loss limits to keep their spending in check. There are also logged-in time limits and login time blocks that track the time you spend playing and prevent you from logging in during certain hours.
You can trigger reminders that serve as the reality check of the time you’ve spent gambling. And if you ever feel as if you’re losing control, make sure to do a self-assessment test before you take the time-out or decide that self-exclusion is the way to go.
Withdrawal lock is also one of the tools that allow you to lock in the withdrawn funds so that you can’t use them to play with them even if you request to do so.
The best thing about all these tools is that they’re easily accessible to players. Casumo Casino sets an example for other operators when it comes to responsible gambling.
Customer Support at Casumo Casino
If you need assistance, click on the box next to the sign-up button in the upper right corner. You can choose an FAQ that covers some basic questions, but if you ever need additional information, it’s best to use the live chat.
Live chat at Casumo Casino is available 24/7, and you cannot contact the agents as an unregistered user. You have to be a member to do so. We’ve tested the casino’s support and have to say that it works well. If you’re not willing to chat, you can always email the casino and wait for their response.
Complaints
Read the complaints other players have left for Casumo Casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
Thank you for your kind words on Casumo and we very much appreciate your 6 years with us having fun in our Casumo playground I am sorry to hear that you feel our campaigns of late have not been in your words "Good" We do try very hard to keep the campaign's fun and interesting for all our players and we welcome your feedback as a loyal Casumo player
Amazing game selection and live chat agents. Amazing bonus system and withdrawal time
Just your average amazing online casino :)
Nothing, this imo is the best online casino online today. Never had any issues, chat agents do all they can plus more to help you, withdrawals are lightning fast, all the top game providers and just a overall amazing casino.
Keep it up casumo :)
Amazing players too! There's nothing more to say here, other than THANK YOU! You've made our day MINDYMOO18, simple as that. Please drop by the live chat as we'd like to return the favour...<3
One of the best selection of games
Amazing withdrawal time.
The welcome bonus is great, but their reward system is a bit weak.
Reel races everyday every 30 minutes which is ok, even though the big ones in the primetime are really hard to get anything from.
The layout besides searching for games is a bit weird when nothing is in a specific order.
Their reward program for returning customers are a bit weak.
Howdy friend, Thanksies, for taking the time to write this lil' sweet review. And wow-o-wow, so many roses. We'd proudly carry the golden medal of Best selection of games, if you approve that is. I mean, there's +1000 slots lying around, just waiting for you to rock n' roll. Hopefully one or two funky wins will come your way as well. When it comes to the thumbs down, we'd love to hear some more specific feedback. It would be awesome if you could pop into Live chat, or send us an email to [email protected] so we can chit chat a bit more. By doing so, we can make Casumo even better for you, and all other players. Toodle-oo and speak soon,
- proffesional customer service
- fast payouts
- nice gaming layout
- allot of slots variaty
When I started playing I received allot of valuables. Now a days I dont receive any valuables. So it would be the perfect casino if they do something about the bonuses for loyal players.
Greetings dear Playerz, Firstly, thank you for taking the moment in your universe to write a review about us. Amaze-points! We want you to be assisted by only the best Customer Service Ambassadors, and it is fantastic to hear you have experienced their greatness along with the Payment team's efforts in bringing your winnings home. Casumoverse and its offerings are designed to be easily accessible and as wide as the currently known space reaches, and it is wonderful to know you have enjoyed it. We try to offer different kinds of Valuables through our campaigns and along the adventure. It is important to get feedback about them, and we will definitely look into what we can offer to spice up the Casumo life in the future as well. Hope to make you proud, friend
Nice games and had sometimes a good win. One withdrawal and after verification had the money (complete 5 days).
In the beginning often had a valuable. But after a while no more. Asked costumer chat, they said the same day was a great promotion to come,so I waited but nothing. So deleted my account. My boyfriend still has an account but no valuables ether.
Aloha there amigo, Nice games indeed, a whole parallel universe filled with wawesome slots and so much fun! You might have left us (and we're very sorry to hear that), but you're always welcome to pop into our Live chat, for a friendly chit chat. Until then, we wish you a life filled with loads of love, and a lot of luck <3
READ THIS IF YOU ARE CONSIDERING CASUMO!
I have played in several casinos during many years so I think I can say I have experience in gambling websites.
The games are almost the same as in popular gambling sites, casumo has all you need. Only thing they stand out is they have novomatic games which all of the casinos don't have!
If somebody wants to know i deposit 1000-4000 euros a month so i consider myself as a highroller.
I give you little comparison now:
If you are high roller and looking for some good free spins and bonuses... well this isn't your casino. The bonuses are quite poor. I play quite a lot and don't really get much. Usually just 15-25 freespins with minimum bet and rearly with 1 euro bet. The level up system is fun but does not give you much benefit even if you are black belt. (maybe casumo can reply and tell me is it possible to get better freespins etc. or how the level rewardin system works?) As a high roller I don't see the real value here. 2 years ago I played in other online casino and got really treated well. I remember once I was on big loosing streak and they gave me 500 euros in bonus with only 1x waggering requirement!!! How can you really beat that? And also got many times 100 euros with 5-10x waggering requirement and some times you got 100-200 free spins with 1-2euro bet.
But here is the reason I play mostly at casumo. The customer support. It is the best amongt all the gambling sites I have played. I chose customer support over bonuses because I think it is more important. So if you person who thinks that when you ask something from chat or you have problem and like issue to be solved quicky this is the place!
So to conclusion:
If you are high roller and want to get big bonuses, look for other casinos. If you are low to medium roller or a high roller who does not really care about bonuses go play here. You get small bonuses from here to there but it's not something really to look for. You get first class customer service with no delays and fast withdrawals.
Go see it yourself if you want. We like different things.
Their website looks great.
They have a very friendly customer support.
Their staff has offered me valuable information about promotions, wagering reqs and how to activate them. All of the chat was also combined with pleasant chit chat and funny advertising about the theme of Casumo Casino: the sumos.
I had some great playing sessions on Casumo while trying my luck on their Yggdrasil online slot machines, which are among my favorite ones.
Wawawiwa, such nice feedback, friend! We love those cozy chit chats, so we're super-duper happy to hear that you enjoy our company from the parallel universe. You're welcome to pop in at any time, to talk about whatever's on your mind. May it be ice cream, why the sun rises, or how puppies can be so darn cute, we're here for you - 24/7, 365 days a year. Best of luck spinning and winning on those Yggdrasil slots <3
Good selection, fun site to navigate. Fast payers.
Trying to get an answer out of Customer Service is a waste of time. They act all 'pally' and call you buddy but would be better to answer the questions. No loyalty points.
Hello there, Thanks for your feedback, all kinds are very much welcome. Sorry to hear that you haven't had the best experience when it comes to our Customer Support. Let's make that better! It would be great if you could send us an email to [email protected]. This way, you can explain the matter more into detail, and we'll get the opportunity to look into to this, to see what we can improve on our end. Catch you on the other side. Have a great day
Friendly and quick live support. They have some game like 1429 Uncharted Seas, that is little hard to find.
Everything work well, they have fast payout, and they are very reliable.
My personal opinion is, if your a small player, you can have a lot of small win opportunity there. But if you are Medium-High Roller like me, we got no special treatment, no treats, no vip bonus offer and no more consideration then a penny player.
I just make small test yesterday. I spend 900.00 in few hours (For me it's a small lost). Basically, i have a routine.
I play specific amount of money in my 6 preferred casino. and make some Math.
I wont go through RTP since we are talking about luck.
But my not scientific but well organised Excel Spread sheet is very clear. This casino is where i get to lower play time for the same money and same bet with the same game. This is base on several test.
Yesterday my own day limit was reach like superfast. So i try something that i hate! I been in live chat and make some fun with the chat agent (They always make some fun with you) then i ask if they would consider give me a special deposit bonus or a couple if free spin (I hate ridiculous .10 cents free spin) but i just wanted to see how they will threat me.
The answer was a funny no, but a clear no!
That enough for me to quite this friendly and nice casino for now. I am not telling i won t return ever, but they need to find a way to make their best Customer happy. Once again this SITUATION IS FOR ME ONLY. DO NOT CONSIDER MY MATH WILL BE THE SAME FOR YOU. RNG has no friend, and Chance is something randomly random. But on Casumo, it was not random enought for me!
Hi there MCDROLE! Thank you for your compliments - we DO blush a little every time, getting pinker by the minute here :D So seems like you're a bit of a gambling geek so to speak - by no means an insult, only quite the opposite in fact! It's very rare we come across a spread sheeter like yourself, and your process is overall pretty impressive. Although as you clearly know, gambling is a game of chance - game providers regulate the RTP of their respective games across each casino platform, meaning we have no control over the odds. It's understandable that you test a variety of different platforms to find your lucky golden hen though, nobody can deny your spirit there! For Medium-High Rollers like yourself, it's clear gambling can mean greater risk = greater reward, or, of course, greater loss. We always do our best to award bonuses to players as a losing streak can sting a fair amount, however we can only do so based on their activity and amount of bonuses already received. Players can also receive bonus through the adventure, leveling up, reaching new planets, and with bonus offers (usually a couple per week.) Feel free to pop by the chat any time, you seem like a more than interesting person! Best of luck :)
I love Casumo. The service never works with breaks. Any payment method is acceptable which is very convenient and useful. They always payout on time. All games are smartly organized by categories so if you are bored of one game, just click one next to it and have fun. I've never got 200 spins but one tie I was lucky to get 50 spins. I played Pink Elephants and got really lucky.
Hellowsie Helena, Wowza! This lil' love letter filled with positive feedback made us all blush like never before. We always try our very best to speed up withdrawals for our players, we understand the excitement that comes with any win, big or small. You just want to get your hands on it. But as you mention as well, the most important part of gambling is to have fun, and therefor we have this easy accessible Game Browser filled with loads of different games, hopefully this will help you to never get bored again. Best of luck <3
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Absolutely my fave casino!! Super Fast withdrawals. Been playing here a lot for 6 years, and still one of my favourites.
You dont have a Good campaings anymore, and never free spins without deposit, even for players who play here a lot..?