Bovada Casino

I didn't give them much money. I don't have anything nice to say.

Pretty much impossible to get money out. All winnings go to locked funds, and when I requested a withdrawal my account was locked. Probably the worst customer service I have ever worked with. Not helpful or respectful. Doing business with them was a mistake.

Good games and nice sport betting system. The only good thing about it is its really organized and you can find where you want to go and what you want to do on the system very easily.

Verification takes forever, it has been well over a week and still no response.. its been way over the 24-48 hour process. Also customer service seems to be helpful but honestly its not that helpful at all since they cannot even solve their problem within the time frame that they give.

It was ok for a while, then it wasn't.
Easy to use, even for beginners, but don't do it.

Please DO NOT do business with Bovada. Customer service is TERRIBLE - they are difficult to work with and quite argumentative; even the supervisor, named Shavora, that I ended up speaking with was unpleasant. They may feel the same about me, but I was really trying to be fair and reasonable. Details: I had a bet that was originally settled as "void", when it should have been settled as a "win"; therefore, my winnings were not available for me to bet. Eventually, it was settled as a "win" and funds were added to my account. When I inquired about this and asked for some sort of compensation for my trouble, I suggested $100 but would have accepted less, their response was, basically, sorry we can't do anything for you; we don't believe you and don't believe that the bet was ever settled as void; and we don't care if you continue to be a customer or not. This poor review is not about losing money. I won some and lost some; lost more than I won. But anyone who gambles like this, knows that they are much more likely to lose than to win. At the time this issue occurred, I had deposited, bet and lost over $1,000 (which went to Bovada's income). Yet they were still unwilling to work with me to resolve the matter and keep my business. My issue is with their poor customer service and poor business decision.

I was really surprised to see so many negative reviews here. I have had an excellent experience at Bovada. They pay well and so far I have gotten my bitcoin withdrawals anywhere from same day to next day. Plus their withdrawal limit is $9500 via bitcoin. Customer service via live chat has always been quick and very helpful. They have a great selection of slots and continue to be one of my favorite casinos.

I deposited funds with a credit card and gamble there a few months. I won a few dollars then my account was suspended. They said after 2 months my card requested the funds back. I never received a chargerback to my credit card and they are telling me I have to send in more money to cover the original charge even though I am up money.
This place is a total scam stay away!!

Clean site interface.. very simple to use. Variety of Casino games is decent.

Customer service is poor. Their response time to anything is never what you're told. I sent address verification with a response time of 24-48 hours. It's been 5 days now and still nothing from Bovada. When you call CS you get the same old song of 24-48 hours, after it's been far past that mark. Put a lot of money through Bovada but after this I'll be using another book from now on.

- I love their sports betting platform
- Poker came back a couple months ago with great tournaments
- Casino is fun with good selection
- Bitcoin accepted
Large jackpots and awesome poker tournaments.

I'm not sure what happens with bovada. They were #1 2 years ago in my opinion. I still use their site but for poker and sports betting. The casino seemed to go downhill a bit. I wonder why they didn't renew their licenses. There must be a good reason, bovada still has a lot of customers and they make a lot of money. They don't need to screw people.

Bonuses are ok with usually 3 choices weekly however they all have low cash out limits..so if you deposit $50 with a bonus you can only keep $150 once wager requirements are through.

Great online casino!! Easy to deposit and very fast payouts. Withdrew via check 1st time and my check was at my door within 7 days. Using Bitcoin now and that's just a few hours!! Love, love, love!!! Thank you Bovada!!

very fast payouts
big variety of games to choose
jackpots
also very fair sports betting
I like also the new bonus program

for now I don't have any complaints, may be just a small minus is that there are not many match bonuses

Wolffering: I have nothing but good things to say about Bovada. At first I was skeptical just like everyone else, and I have never really gambled before. I deposited $500 and played roulette. I lost all of it. Deposited another $500 and lost it again. Just when I was about to give up I gave it one more chance and deposited another $500. Luck was on my side and made back all my money plus some. I withdrawed twice using bitcoin and received my money less then 24hr each time. I send in a copy of my ID and credit card and never had any problems. Also great customer service pick up right away. I only played roulette and I think it’s a fair game. So far so good

They locked my act once because I was working overseas and not in the US. It only took one call to set it straight