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Blacklisted

Bodog Casino is a brand operated under the Revenue Network Affiliates program, a program which has been blacklisted due to the usage of unethical business practices in its relation with affiliates, including but not limited to lack of communication and cooperation, delayed or declined payments and unprofessional behavior.

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Bodog Casino

Our Rating CasinoRank
1/10
CasinoRank
Player Rating 22 reviews
3.9/10
22 reviews
Complaint Response 30 complaints
2 days avg. 30 complaints
What we like
  • Mobile-friendly
  • Games proven fair
  • SSL-encrypted
What we don’t like
  • No live chat
  • Limited withdrawal options
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Bodog Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://www.bodog.eu/
Established
1994
Licences
Antigua Online Gaming Association
Company
Affiliate Program
Languages
English
Casino Type
Instant Play, Mobile, Sports, Crypto Casino

Bodog Casino is an online casino that was founded in 1994 by Calvin Ayre. As one of the industry leaders, the casino offers hundreds of online slots, table games and video poker games that can also be accessed on the go. In addition, there are sports betting games as well as live dealer section available. Bodog Casino is regulated and licensed by the Caribbean Nation of Antigua. 

Mobile Gaming

Bodog Casino is available on any compatible smartphone or tablet device. Regardless where players are, they can enjoy hundreds of mobile slots and other casino games.

Security and Fairness

Bodog Casino is committed to protecting and respecting the privacy of its players. For the best possible protection of players' data and secure transactions, Bodog Casino uses the most secure SSL encryption.

In addition to this, Gambling Associates regurarly audit the Random Number Generator and associated components at Bodog Casino to ensure fair play. 

StallCation

Complaints

Read the complaints other players have left for Bodog Casino. Learn more about complaints.

Show all complaints
Bodog Casino - Account disabled without explanation

I opened an account with Bodog on March 6, 2025. I received several sports bonuses proactively and took advantage of them. Since opening the account, I have deposited approximately $20K and the balance has grown to $42K. On August 19, 2025, I tried to log into my account and got a message saying my account has been disabled and to contact Customer Service. I spoke to an agent who said he had to reach out to the team that suspended my account and advised me I'd get an email within 24 hours from the team that suspended my account. He seemed to think it was related to getting my account verified.

After not getting an answer, I reached out to chat 2 days later and was advised I would get an email within 24-48 hours. I still did not get an email, so I reached out by chat on Saturday, August 23, and was advised that the "Investigation Team" will contact me when they have completed their investigation. I reached out to CS by email on August 27 and was advised that they apologized for the "delay with the account verification" and that they will update me by email when there is an update. I followed up with CS again by email on September 4 and was advised that the case for my account being disabled "was already escalated, and there was no update on how it is being followed."

I reached out again on September 19 and was advised to contact them via live chat to discuss my account status. I reached out that day by chat and was advised by the rep, "After escalating your request to reactivate your account, the response in this case is that your account was closed under investigation. It's still under investigation, but unfortunately, there's no timeline to find out when it will be reactivated. I recommend waiting until there are further updates."

On September 29, I reached out to CS by email again to follow up and was told the following: "We understand that you need help regarding this account status inquiry. Let's help you with this. Now this review is just a standard procedure considered in our terms of services and can occur at any moment after the account creation."

The bottom line is that my account has been disabled randomly without any kind of explanation for over 5 weeks. I will admit that I have not verified my identification yet, but I was also never asked to. As far as I am concerned, I have done absolutely nothing wrong, and Bodog is practicing wrongful and unethical business practices with my account.

staus Resolved
$42000
Bodog Casino - Bodog froze my account and has held 7000 from me

On 02/13/24 I was going to withdraw funds from my account for the first time. I initiated a withdrawal of $1500 from my total funds of $6000. Later that night after a couple of hours my account was suddenly disabled, and I was asked to send in Verification, one of my driver's license, and a picture of me holding the drivers license. I sent all of the documents to Bodog by 02/15/24, I got a response from the verification team saying that they have received my identification one day later. Every CS agent that I speak with gives me a differentiating story, and a timeline that has not been accurate(I have screenshots with some of the agents)

Also my account is only about 1 month old, so I initially gave them the benefit out of the doubt about being patient and waiting for their resolution, but this is far too long now and it is leaving a bitter taste in my mouth being a new customer of there's.

I have sent in my photo identification at least 3 separate times. I have also spoken to at least 8 different cs agents, all whom gave me different information about when my account could be possible re-enabled.

Also on March 1, I randomly received an Interac Email Money transfer for $390.00 which was the original deposit I had made in my account. They sent me this noting that it was a “refund” and gave no other explanation on top of what. I have not broken any TOS, this refund of my original deposit worries me because it seems like they are just trying to get me out of their hair for the least amount possible. I had asked the CS rep about this refund, he had told me that it was possible one of the deposits I made that failed (apparently I made 4 separate deposits, which only 1 was successful, the CS agent almost claimed that I used a credit card as of my deposits, which I had never used credit card through bodog to make a deposit, so I am a bit confused about this action and why he is blatantly lying about making a deposit via credit card. Another CS agent told me there was no financial transactions going through my account since feb 12th, and this refund occurred on Mar 1.

I really need these funds as it is all my savings, if possible can we please try to expedite the identification investigation? I believe 3 weeks is plenty to go through an investigation of my account since my account is fairly new anyways and there are not many transactions.. I’m in looking for some help, because they have taken far more than needed to get something of this matter sorted out.

I continue to send in my verification ID to them, and they only send me a message back always saying “We apologize for the delay in providing a resolution to you on your account status. I want to reassure you that our verification team is reviewing your submitted documents and working on providing updates as son as possible.”

We are approaching 1 month of my account being disabled, and the only response I’ve received is that my identification documents are still under review and to continue waiting. I have never waited 3 weeks for a verification of identification. So I’m now looking for assistance into getting my account re-enabled.

I have taken screenshots and have the emails from most of my interactions with bodog. If I need to release the screenshots I will.

My email address is < email removed >

Thanks,

< full name removed >

staus Resolved
$6000
Bodog Casino - Confiscated Winnings due to big win

Dear ask gamblers,

I am now resubmitting a new complaint, along with additional information that I believe makes my case even stronger, and with evidence that the company is simply unwilling to pay out when a customer wins big.

I am writing this still in shock of what Bodog has decided to do, but for the purposes of the complaint I will do my best to remain factual and objective.

I played on Bodog casino on may 13th 2022. I deposited $500, and after playing, withdrew CAD$9,654. The casino told me my account was under investigation on may 14th, after which I sent them more documents. I was told to answer a phone call from them and they told me my winnings were void because I 'abused the bonus'. I was cited term 5.11

............................................................

5.11. Abuse of Bonus Programs. Bonus programs are intended for recreational bettors only. Professional players or players considered, in our sole discretion, to be abusing the bonus system by any means may have bonuses revoked and be subject to further sanctions. Bonus abuse may be defined as (but not restricted to) clients cashing out for the purpose of redepositing, depositing on top of an existing balance, or referring new accounts that they are using themselves. Sanctions may be in the form of increased rollover requirements or loss of bonus privileges altogether for the offending Account as well as any linked Accounts. We reserve the right to restrict eligibility for special offers and bonuses when necessary. This includes (but is not limited to) placing geographic restrictions on match bonuses due to bonus abuse. Please refer to the Help section for further information regarding additional details concerning the eligibility, conditions, terms and usage of bonuses offered.

............................................................


I did not break any of these terms and the key point of this term that makes it unfair is the word 'discretion'. It is not allowed, that Bodog would have the discretion as to whether or not you are allowed to hold onto my winnings. I won fair and square on your site. There is no max bet that I broke. You don't have any rules against which games I can play. I simply won on roulette, and because I won almost $10k, you have chosen to exercise discretion and steal my winnings.

I will also make the point that your terms are deliberately left this way so as to give yourselves the luxury of paying out when you want to, and not paying out when you don't want to.

If you don't want me to make big bets, assuming that was your issue, then impose a hard max bet. Don't come to me after I've won, and claim that ambiguous, nondescript, inconcise rules were broken when you did not explicitly state I could not bet the way I did.

When I rang them back up, they told me I increased my bet or something to over 30%. I have checked their terms with a fine tooth comb, and there is nothing saying anything about 30%, and certainly not in the 5.11 term they quoted. I've checked the promo terms and the general terms. It's not there.


******New Information********


The company is refusing to provide any written correspondence in relation to the confiscation, and will only communicate any information with me over the phone.

As stated, the company is simply unwilling to pay out when a customer wins big and this is proof.

< first name removed >

staus Resolved
$9654
Bodog Casino - Verification and withdrawal held

I have been using bodog for about 2 weeks now and can't wrap my head around how slow/poor their customer service is. I initially deposited about 6k CAD (didn't take any bonuses or anything) and made a decent chunk off random sports betting. I go to initiate my first withdrawal on March 6th of $9,500 CAD via crypto and my account gets disabled asking for my account to be verified (which is totally fine) and not because I violated any casino or bonus terms (see attached files). I promptly send over the required documents required per their email (see attached) and receive acknowledgement that they have received my email and that I should be resolved within 24-48 hours.

From then until today March 13th, I have been replying to every email I get from bodog only to received automated responses saying that I have contacted them with the same inquiry via Live Chat and that they were able to provide assistance, but they haven't helped with anything other than there is nothing they can do right now. No progress has been made other than the same run around of keep waiting 24-48 hours. I see people in this forum who have waited longer, but may have been in violation of casino/bonus terms which is not the case for me.

I just want access to my account as there is a large sum of money in there and I can't feel comfortable knowing my account is disabled and that after providing all of the required documents that I can be strung for a week. Please help AG team! I've seen what the AG team can do.

Thank you

<removed sensitive information>

staus Unresolved
$9500

Complaint Statistics

Resolved 21
Avg. Amount $ 8,566
Avg. Complaint Duration 11 days
Avg. Response Time 2 days

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Player rating
3.9/10 22 reviews

Top reviews from our players

Why do you think that Lizangel? Some facts and evidences would be appreciated.

Do not for any reason play here!!!! !Biggest rip-off ever another bogus rtg casino.

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