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BlueLeo Casino

BlueLeo Casino

The casino is terminated.

Player Rating 2 reviews
8/10
2 reviews
Complaint Response 2 complaints
2 days avg. 2 complaints
What we like
  • Multiple payment methods
  • Low $10 withdrawal limits
  • Live chat is open 24/7
  • Mobile-friendly design
What we don’t like
  • No live casino
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.

Bojana Obradovic
Bojana Obradovic
170 Casino Reviews

Bojana is the Head of Content at AskGamblers and a writer and editor with over 7 years of experience in various industries. Her vast knowledge of the iGaming industry allows her to always share fresh insights and help players get the truth before they start playing.

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By Bojana Obradovic

BlueLeo Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
http://blueleo.com/
Established
2021
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
English
Casino Type
Instant Play, Mobile, Crypto Casino

BlueLeo Casino is a blue-themed online casino offering its players some of the industry’s most sought-after video slots, table games, and more. The site can be easily accessed through most web and mobile devices and players can enjoy their favorite games from the likes of Relax Gaming, Betsoft, Playson, Quickspin and BGaming. The casino is primarily available in English and is fully licensed and regulated by the Government of Curacao.

Restricted Countries and Territories

Unfortunately, there are some country restrictions here which means some players will be excluded from opening an account. These countries include Spain, France, Netherlands, Israel, Jersey, Greece, the United States of America, and the United Kingdom. This list could also include more restrictions so please see ‘more casino details’ for the full list of restricted countries and territories.

Mobile Gaming

BlueLeo Casino is now supported across most mobile devices so gamers on the go can take their favorite games with them. There is no app as such, the casino simply works through a compatible mobile browser using devices like smartphones and tablets on iOS and Android (others may also be compatible). Many of their games are available on the go, just like the web version so players can pick up where they left off and use their mobile site in the same way they would use the web version.

Security and Fairness

When it comes to security the casino uses the best and most innovative technologies, 128-bit Secure Socket Layer encryption and PGP protocol included, to ensure safe and secure data transfer. Their games also hold the necessary random number generator certificates to ensure they produce fair and random results.

Support

Anyone who needs help and assistance can contact the casino's customer support team through their friendly live chat facility. A customer service assistant will be available to help around the clock, 24 hours a day, 7 days a week. Matters that aren’t so urgent can also be sent using their online contact form or members can email the casino directly.

Virtual Games

In the games lobby, players will have access to plenty of video slots that have already been labeled by their provider to make it more player-friendly. Players can also use the drop-down menu to sort games by their provider which makes it much easier and quicker to find their favorites. Additionally, there is a search engine that can be used to cut out browsing times. Some of the casinos’ most popular titles include the Big Bad Wolf Slot, Birds on a Wire Slot, Book of Cats Slot, Cherry Fiesta Slot, and Princess of Sky Slot.

There is a mixture of table games too so players can easily switch from slots to tables. Each provider has its own version of popular tables like Blackjack, Roulette, and Poker and there are more modern releases too. This means rules can change from table to table and betting limits may also vary.

Live Casino

Unfortunately, at the time of writing, there are no live casino games available.

Gallery

Please note that the featured screenshots, while valid when taken, may no longer be accurate.

play video Vido Title
StallCation

Complaints

Read the complaints other players have left for BlueLeo Casino. Learn more about complaints.

Show all complaints
Withdrawl wont get approved
Dear AGTeam,

I am writing to seek immediate assistance regarding an issue I encountered with Blueleo. I am reaching out to you for guidance and support in resolving the following concerns:

I made a €30 deposit on June 14th and submitted a withdrawal request on June 15th. I also provided all the required documents for Know Your Customer (KYC) verification. While most of my documents were accepted, my proof of address was initially declined. However, I quickly provided two alternative documents, both of which were accepted according to the website's status update.

I received a confirmation email stating that my KYC verification was completed. However, shortly after, I received another email canceling my withdrawal request and instructing me to contact the Support Chat for further assistance. Unfortunately, my attempts to resolve the issue through the Support Chat have been unfruitful. The responses I received were inconsistent, with representatives being unaware of the reason for the delay or suggesting that my withdrawal is pending due to incomplete KYC verification, despite the confirmation email I received.

I kindly request your guidance and assistance in addressing the following matters:

1. Resolving Withdrawal Issue: How can I ensure that my withdrawal request for €100 is promptly processed and accepted by Blueleo?

2. Expedited KYC Approval: Is there any way to expedite the approval of my KYC verification, considering I received confirmation that it was completed?



I would greatly appreciate any insights or suggestions you can provide to help me navigate this frustrating situation. I want also to explain that i want to open a complaint on AG since i havent got any Help from the Support and this is my last way before i need to contact authoritys.

Thank you for your prompt attention to this matter.

PS: I have for all issues Screenshots for proof
Status unsolved Unresolved
€100

BlueLeo Casino Complaint Stats

Resolved 0 / 2
Avg. Amount $121
Avg. Complaint Duration 4 days
Avg. Response Time 2 days

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Top Reviews From Our Players

I joined Blueleo casino just a few days ago. I came across their website as I was exploring some Hollycorn NV casinos that I hadn't played at before. BlueLeo casino came up and after some digging, I found that they offer 22 free spins with no deposit required for new players. I had had some luck before at their sister sites and decided to give it a go, besides you can never go wrong with a no deposit bonus.

The casino offers a wide range of casino games from popular game providers, including Nolimit City, QuickSpin and many others. The registration process was smooth and after email verification I was able to login. Then I went to my account section and entered the promotional code but got an error message. I tried again- same error. Since they offer live chat support, I decided to reach out so they can check why I didn't get the bonus. The live agent was polite and I received assistance very quickly. In less than a minute, the agent had credited me manually with the free spins- I was very satisfied in how quickly they managed to solve it!

The free spins were available on a few Betsoft games and I chose Book of Darkness. They were at 10 cent bets and unfortunately almost all spins were dead ones- I won less than 50 cents and lost them on the same game. Then I made a deposit but didn't claim any bonus. I played only the Bushido XWays game with minimum bets. I had 2 free spins features but I didn't manage to get any big wins and lost my balance.

So far I had a good time at BlueLeo casino- I think they have a great selection of games, good bonus offers and their customer support was very helpful. I will definitely come back. The only minus was that i didn't see there any Netent or Play'n Go games which are both some of my favorite providers.

Very nice casino, the first time I see hollycorn. Seems new and has good support to help. They take crypto very easily and are helpful at Christmas. Thanks for the free spins, thanks for this Christmas gift. Merry Christmas

Not so good in the German language as it's English but nice and friendly and they understand my not native English question. Good so all very good and happy holidays!

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