BlackSpins Casino is a brand operated under the Top Hat Affiliates, a program which has been blacklisted due to the usage of unethical business practices in its relation with affiliates, including but not limited to lack of communication and cooperation, delayed or declined payments and unprofessional behavior.
- Top-tier software providers
- Live chat is available
- Mobile-friendly design
- Limited Live Chat hours 08:00 – 00:00 GMT/BST
- Customer Support
- Responsible Gambling
Bank Transfers: 3-5 days
Cheques: Not offered
Card Payments: 3-5 days
Pending Time: 24-72 hours
Phone Support Telephone: +44 207 154 2072
Deposit Limit Tool
Wager Limit Tool
Loss Limit Tool
Time/Session Limit Tool
Cool Off/Time-Out Tool
Reality Check Tool
Self-Exclusion Register Participation
BlackSpins Casino is an online casino where members can go to enjoy hundreds of games available through the lobby which includes video slots (pokies), table games and they offer a live casino too. The casino also boasts several different software providers for players to choose from and these include the likes of Microgaming, NetEnt, NextGen Gaming, Red Tiger Gaming, Nektan and Evolution Gaming. The site can be reached instantly through a web browser or members can use their mobile casino. BlackSpins Casino is licensed and regulated by the Gibraltar Gambling Commission.
Restricted Countries and Territories
Unfortunately, there are some country restrictions here which includes but is not limited to residents of the United States of America. Players should also make sure that gambling is legal in their jurisdiction before attempting to open an account here. The full list of restricted / allowed countries can be found under ‘more casino details’.
The casino is home to over 400+ games which includes plenty of video slots from the likes of NetEnt, Microgaming and NextGen Gaming. The lobby is easy to use however players can’t filter the slots by each provider which can make it difficult to browse. However what players can do is use the casinos search engine where they’ll instantly be able to find their favourite slots. Titles here include the Starburst Slot, Immortal Romance Slot, Twin Spin Slot, Cleopatra Slot, Fluffy Favourites Slot and Aloha! Cluster Pays Slot.
In addition to that members can also enjoy some table games which mainly consist of variants like blackjack and roulette. These include American Roulette and European Blackjack. Of course, there are other tables too which include poker games like Oasis Poker and other games like Punto Banco.
Anyone looking to try their hand at some video pokers will also be pleased with the selection available here. These include Aces & Eights Poker and Bonus Deuces Wild Poker.
Finally, the casino also has its very own set of exclusive games which can be found and played through the casino lobby.
Now, when it comes to their live casino, players can try games from the likes of NetEnt and Evolution Gaming. Real life dealers host games around the clock like Live Roulette, Live Blackjack and Live Speed Baccarat.
BlackSpins Casino is also fully compatible on the go so members can log in and play using their smartphone, mobile and tablet devices. A large selection of games has been added and players won’t need to download an app as the casino will work through a compatible mobile browser.
Players who are looking for help and assistance can use the casino live chat facility or telephone support which is available between the hours of 08:00 – 00:00 GMT/BST. Email support is available 24 hours a day and replies are typically within 24 hours.
Security and Fairness
The casino uses a high level of SSL encryption which ensures players personal and financial transactions are always kept secure.
Their slots and table games also use a random number generator to randomly generate results. This is closely and regularly monitored in house by Nektan Limited experts and are certified by a leading industry independent testing company.
Recommended by experts
I like that they target New Zealand audience. The agents were super fast and very helpful. I won 30k on this website, they have a wide variety of games and good bonuses!!
Only dislike was that your maximum withdrawals are $10,000 per month. They didn’t have many big micro gaming games e.g Wacky Panda, Avalon, Pure Platnium
I had some decent luck with my first deposit at another Nektan casino earlier in the weekend, so decided I’d go and have a look for another one to try my luck at. Black Spins was the first one I came across, and I have to say first impressions were definitely much better than their other brand Watch My Spin – at least this place looks correct on my laptop, without weird looking fonts and huge blank areas that scream of missing or incomplete CSS in the webpage design!
Annoyingly, the terms and conditions pages seem just as incomplete here as at their other brands though. Most importantly, the promotions pages don’t give all of the details regarding their bonuses, and I tried following every link both when signing up and when depositing and accepting the bonus. I’m not sure If they are being deliberately obtuse – I haven’t found any nasty hidden terms during my time playing at these casinos, so I suspect its just laziness as opposed to maliciousness.
It also bugs me that the casino doesn’t state specifically if they have a pending time when making a withdrawal. They simply tell you that all withdrawals are subject to checks which “may take up to three days to complete”, and sure enough when I have requested my first withdrawals from most of these places it has taken three days for the withdrawal to be confirmed. It’s hard to say if that’s just because it’s a first withdrawal though, but I do always submit my documents immediately after signing up and have had them confirmed as accepted long before actually requesting my withdrawal, so that should not be a reason for the three day delay. I suspect that they simply keep all withdrawals in pending for three days before processing them, but don’t want to specify this on their website for some reason.
Overall I can’t help but feel these Nektan casinos are somewhat second rate, and it wasn’t for their new player bonus offers I almost certainly wouldn’t bother playing here. The game selection Is decent enough, but not the best available, withdrawal times are average at best, and whilst the customer support is satisfactory, that really isn’t enough to recommend these sites over some of the better first-tier sites currently available to us players here in the UK.
I signed up at Black Spins mainly because I have a kiwi relative and I liked the branding. I am a live casino punter so the fact they had my favourite software also mattered. Good look and feel, easy to navigate and generally not bad at all.
Could do with a few more promos for live casino players, and some of the bonus terms aren't amazing, but as a cash player not really affected by that.
BlackSpins Casino Complaints
So far not a single complaint has been filed against this online casino.