Page 5 – Player Reviews for BitStarz Casino

Tom from the support team thank you for always helping me with all the questions, it’s very pleasant. I so like your casino, the interface is simple and easy to deposit and withdraw winnings.
It's also mega cool that MoonWin gives bonuses three times a week, thanks a lot of guys

I've been playing here for a few years now and I can honestly say they are the best out there. Everything I think is important can be found there. They are reliable and consistently exceed my expectations.

Playing bitstarz Casino here has been a great experience. You feel good with tons of bonus offers and promotions. Everything is perfect. My score is 10.

I have had a consistently positive experience with this casino. Any concerns or issues I encountered were instantly resolved within minutes via chat support. I appreciate that there are no delays in payments. If the verification or wagering requirements are not met, the withdrawal process will not be delayed for hours and you will be informed by e-mail.

Probably one of the best casinos I've ever encountered. Very fast payouts, many slots with good RTP. Welcome bonuses and other promotions are interesting. This casino probably works the way a casino should work. They don’t torment players with strange questions, checks, etc., if there is no real justification, as other casinos like to do. And everyone is happy. Just don’t forget that a casino is not about winning, but about having fun, and for this, this is the best casino at the time of writing.

This online casino will take you for the ride of your life. I was sceptical at first, but after a few bonus I was feeling quite at ease. These guys are the real deal, money went straight into the account as they say they will. Real money + real bonus = happy chappy. Thanks for your continued efforts to provide an amazing experience.

So far I haven't encountered any serious problems, there are a few minor difficulties with deposits but nothing that can't be solved. I really like their themes and above all they are honest and reliable.

Their approval process takes a bit long. The stake and minimum withdrawal amount is a bit too high for me. Finally, some games can have problems and I can switch to another game, which can be really annoying.

Bitstarz has been my absolute favorite casino to go to for years. I started playing here because of the high rating they had on askgamblers. I love the variety of games and the easy navigation. I love the many bonuses and super fast cashouts.

I do not like that I can no longer deposit via etransfer and they have gone to bitcoin exclusively. I do not play in bitcoin so I am going to have to find a new place to play. This is a shame because they are losing a very loyal customer who deposits a lot. I'm sure others who do not use bitcoin will be leaving as well. They should have never changed method of deposit during a level up contest as I was leveling up and now cannot even play. Very disappointing.

My first and (mostly) favorite online casino.
Most legit at fairness, when problems arise. —& that is Something that’s VERY hard to find in online casinos.
The best thing is the fact that they update their “trending games” 6/7 days a week, at least. Also update the “hot” and “cold’ games. Very very much appreciated
Most support agents are on the players side and will take good care of you.
Not nearly as many confusing and/or “big” problems with bonus spins, money, etc, as all the other online casinos

Some of the games have insane minimum bets. Like $1,000 or more.
They have a higher minimum withdrawal amount than most (in my experience)
The big problems that DO arise, while minimal, seem to be ridiculous at times, and take far too long to fix (withdrawal/deposit issues-mainly withdrawal), rare but can be borderline crippling-anxiety-creating
You have to pay somewhat close attention when using bonus money- games that have 50/50 when you hit it MUST BE “collected” or you’re gonna go crazy trying to cash out or earn any comp points.
Some agents are down right disrespectful and you gotta watch out for them. Just start a new chat if you have any problems early in chat

I've known BitStarz Casino for a fair while now, since back in 2018. I stumbled upon a review on their site with a promo code BONUS25, and I used that during registration. It scored me 25 no-deposit free spins. Managed to play through and withdraw around 600-800 PLN (can't remember the exact figure). They processed the withdrawal instantly after verification. Since then, I've been a regular at the casino, experiencing both wins and losses. But I play for fun; it's not a way for me to earn a crust, just a bit of entertainment.

Every day, active players get some free spins without deposit, and come Fridays, there's a no-deposit bonus from Nick with a x35 wagering requirement, no betting limits, and no withdrawal restrictions. Their customer support is lightning-fast, and payouts come through within 10 minutes. All in all, I reckon this casino is a ripper!

Sometimes the site slows down, not all games can be played a bonus (although this is the case everywhere). A fairly high wager x40, new games are released with a slight delay, unlike other casinos.

I've been a patron of this casino for multiple years now. Thus far, I haven't come across any significant issues. While there have been minor challenges with deposits and occasional slight delays in cashing out winnings, everything else about the experience has been fantastic.

There have been instances when I faced challenges with withdrawals. While the support team does make an effort to assist and provide reassurance, it falls a bit short in terms of full resolution. However, I must acknowledge their efforts.

I like the theme very much. All the games you need and most of the payment methods too. Also crypto currencies are available, although not exactly my first choice. Helpful customer support has been a big plus as well.

Highly recommended!

If you can get fast and direct online banking solutions, that would be awesome! Not everybody uses cryptos and it looks like online banking options are more available for casino operators. Please do something for that ;)

It as very good providers, nice welcome bonus, very good site design. Awesome slots and house games, my favorite is blackjack. Also very easy to withdrawal.

The support is a bit slow, and the sound of the support chat is very annoying, otherwise I don't have many complaints, just one time that a deposit took a bit to enter but no big deal.

For me BitStarz is a honest casino and it's my favorite casino. The payouts are very fast and the design of the page is top. Sometimes you win and sometimes you have no chance, but I trust this casino.

I can't say much about that, I have nothing to complain about. Maybe an e-mail would be good in case where one pay with another method and there is no proof of deposit for the withdrawal

There is a lot to appreciate about BitStarz Casino. For starters, the customer service overall is excellent, they are quick and considerate and I’ve never had an issue go unresolved. The variety, quality & win probability of their games is what brings me back every time.

I don’t particularly prefer the wagering obligations to be able to collect any winnings if you deposit or win on a bonus. Although with the quality of this casino, the wager requirements are relatively simple to achieve in comparison to playing other online casinos.

I love playing here, and I'm sure you will too! There are also frequent leaderboards and tournaments that provide the opportunity to compete against the best of the best.
Decent RTP in many slots!

I have been playing at this casino for several years. Haven't encountered any major problems yet. There were difficulties with replenishment and small delays in the withdrawal of winnings. But everything else is great.

Would highly recommend bitstarz! I have made many withdrawals and have received payment in as little as 10 minutes. The site is well kept and customer support is very prompt.

One of my favorite casinos. I play here regularly and win. Recently won $500 and got it into my account within 4 hours without any problems. Also very happy with all sorts of loyalty rewards. Highly recommend!

Just a favorite casino with a great design and cool bonuses. I really like their individual approach to me. I appreciate the variety of payment options, making it easy to deposit and withdraw funds.

I like this casino. In most cases they outperform other crypto casinos. For example their Winter Vs Summer tournament that’s running at the moment - it has more prizes than last year. You just have to put your tokens on hold to win. I already earned 100 of them, and I have only began!

I would like to speak and write a few words about this casino

All the games provided here are wonderfully designed and they keep me coming back again and again.
I love the fact that there is such a great variety of games to choose from, and I never get bored. Plus, their customer service is extremely helpful, and I always feel taken care of. During these few days of playing in this place, I liked everything and there is a desire to return there again:)

I've been playing at BitStarz for quite some time now and my overall experience has been satisfactory. The game selection is decent, although I do wish there were more options available. The support team is reliable and helpful, they've resolved any issues I've had in a timely manner. The withdrawals are fairly quick, which is a plus.

While I am pleased with my experience, there are a few things that could be improved. For example, the bonuses could be more generous and easier to understand.

In conclusion, as a long-time player, I would say that it's a decent choice for anyone looking for an online gambling experience.

The only serious option that is unique in bitstarz is there withdrawal amount with no limit and speed of withdrawal. Also they have a nice interface but is not empty of glitches. It's not easy to find games and some aren't available in live casino like pragmatic live.

I'm vip at bitstar. I have an issue with a software glitch between them and evolution that I was the only losing part after waiting 8 days of investigation they threw me of the bus and used there terms and condition to silence me.
They are very slow in solving issues and if you need to follow up they get very angry.

So far it's a good gaming platform. It's blocked in some countries but for me it's not a big issue. The selection of games is nice, it runs well both on mobile devices and desktop. The customer support is nice but (in dislikes)

I had sometimes issues with withdrawals. Though the support really does well in supporting you, and reassuring you, it doesn't help enough. But I got to mention.

I like this casino! A good list of providers is available here. Live chat is always available. My withdrawal time frame was about 30 minutes which is fast enough.

The country I live in now is blocked here so I can not play games. This is a large minus for me because I want to play in this casino in different countries.

After trying out this popular site for playing slots, I have mixed feelings about it. On one hand, the site itself is decent and offers a good selection of games. However, my experience with the withdrawal process was not great. It took a very long time for me to receive my money, which was frustrating. Additionally, the site feels a bit outdated and could use a fresh coat of paint.

In terms of customer support, the staff is polite and helpful, but I found their responses to be somewhat generic and not very personalized.

Overall, while this site is okay for playing slots, there are definitely better options out there.

Glad not only that I won but also that I got paid quickly! Also, I have to stand for their customer support: They are not only very professional but actually very willing to help. The bonus is quite good and so is the variety of games. I'm more of a live tables gamer but it's always good to have options.

I have been playing online casinos for many years. Passed all stages: ups and downs. The casino is really satisfied with this data. Passed the verification quite quickly, and received additional free spins for it. Decent selection of slots and games and, very rarely, good RTP. Good game everyone)

Everything was so cool in regards of slots, design is very colorful, I love that feeling of entering casino. Registration is very straightforward too.

Support member was an optimistic and polite one, but it doesn't cancel cash problem I stumbled across. Deposit and withdrawal services were so slow, maybe because of servers.