125% up to €500 / 1 BTC + 180 Free spins + 3 Bonus Mania Spins + 5x Piggyz Booster + 200 Jackpot Spins, 1st Deposit Bonus
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Share your thoughts with other playersAI-Generated Summary of Our Player Reviews
Players expressed dissatisfaction with the relatively high minimum withdrawal amount and the complexity of some bonus conditions. Additionally, there were complaints about account blocks and slow responses from customer support when significant winnings were involved.
Top Reviews From Our Players
I was just on chat with a rep named Mike at Bitstarz casino. He was very helpful and gave me not one but two free chips to try out the casino, very impressive. I just hope I can figure an easy way to purchase bitcoins, credit card option isn't available for usa players :(. I am going to play and see what happens, I will keep you posted.
Hi Sally, we are happy that you got helped by our great support. We hope everything goes well with the bitcoin transactions and if you need any help, don't hesitate to contact our support. Best regards, BitStarz Team Best regards, BitStarz Team
A++ customer support. Honored me my bonus spins that I originally had opt out of.
Hi! Thank you for the lovely comment! As you have experienced, we try our best to please our players! Best of luck on your ride with us, BitStarz Team
I liked how easy it was to join and deposit, bonus terms were clear and it was easy to keep track of how far along with the wagering requirements I was. I must admit that the whole bitcoin idea is a little confusing but as I could play most of the games in GBP I did not have to worry. Uploading documents was easy, live chat was fantastic (MIKE) and it looks as if payout will be fairly quick. So far I would recommend.
I would prefer to have a deposit limit, I know that this is being worked on and I did have the option of closing my account until it could be offered.
Hi jazzi1 , We appreciate the kind comments and take them as an energy boost to keep us going in our quest to always deliver excellence. Indeed the deposit limits should come. Best regards, BitStarz Team
I have played at many, many casinos. Always playing the live tables. This site has got to be up there with the best of them.
Live chat support is amazing and always a great help. Everything is speedy, the fastest I have experienced- from approval of documents to the time your withdrawal is back in your account. Time after time.
Nothing to dislike really except there is no deposit limit feature just yet- but have been made aware this feature is being integrated by the end of October.
Hi discodave85, Thanks for the kind words. A deposit limiter feature is in the development pipeline, but we are still unsure as to when that is going to be implemented. Best wishes, BitStarz Team
Uses bitcoin currency for fast payout. This casino only allows small bets, so if you are looking to play for amusement and not to win anything substantial, this is your casino. They used to have a Fun mode where you could try out their games with out spending money, but sadly they did away with that.
Their motto is "Dream Big, Win Bigger", but most of their table games have a max limit of 40 - 50 mBTC ($10-12.50 USD) which makes it hard to win anything big. Their motto should be "DreamBig, but win very little, if anything at all."
If you really want to "win big" I would suggest going to a casino that allows you to actually gamble more than just penny bets. Plus most of their table games are very slow. So if you want to gamble all day with a chance of lucking out and winning $5 - 20 USD, then this is your casino.
If you want to really win anything substantial, I'd suggest finding another casino that isn't too scared to let you place real bets.
Hi sun_guy08, Fun mode is still available, but now you must be in our lobby and hover over the games to see the "Practice" link for each game. Regarding the small bets on the table games, we will make these limits higher on a near future. Kindly note that bets for live table games are 100 mBTC as of now. Finally, we have several players who won big, as you can see on our "Top Winners" table on the bottom of the page, but they were all playing slots, where payouts are much higher and to which we focus our attention on. Thank you for your feedback, BitStarz Team
What's up my brothers just felt compelled to formally thank the good folks over at BITSTARZ for consistently having the loosest slot machines I have ever played, god bless um. Any time I need a few bucks and I'm in a clinch, I just head over to Bitstarz and deposit 70 - 100mbtc on "well, I'll tell you it's a food theme game" set my bet to a humble denomination and let the good times roll. With out fail in an hour or 2, I'm cashing out and paying the rent. That literally happened today, hand to god, walked a way with a little over 2btc and paid my rent, swear. So thanks guys. You rock thanks for saving my ass again.
It's almost to easy, lol
Hi leandro.goicuria, We are happy to see that the money generated in our casino is put to good use by our players! And thanks for the kinds words! Best wishes!
I like their support team - they r quick and friendly... I've been playing there for quite long time and have already spent lot, but unfortunately didn't hit any luck for this period :-( but still, I would try my luck... who knows.
Seems payout is very low there, but in general if you just want to spend money and have fun this casino is for you!
Hi jb281281! It seems like you were a bit unfortunate there :( which happens at any casino. Our payouts are actually extremely high, considering a 95.106 BTC win on a single spin just last week and an over €16,000 single spin win a couple weeks back. It seems like you have had fun at least and a good service from our side, which is something we can always guarantee! All the best!
BitStarz is my totally favorite of all Casinos i know. Their Support is every time very friendly, works quickly, accessible at all times and the most important is that BitStarz always endeavor to satisfy its players.
Here you get the best and fairest chance of winning huge cash prizes.
All in all, there is nothing to criticize.
...just a tiny little thing...
Unfortunately, some super slots aren't no longer available on the mobile website.
Hi misterX, Thank you for your support. We are always looking to add more and more games to the mobile platform, so keep checking for more and more! Best regards, BitStarz Team
This casino, in my opinion, is by far the best casino I have ever played!
At the beginning it seemed to me one of the normal casinos, then I have deposited four times, but I have not won anything, after a few days I get an email from the manager reward, he gave me €10 free, from those 10 won € 350 and I have tried to withdraw, as normally all the casino, check accounts and documents! After they have been approved have not gone even 10 minutes I had already 350 € in my account!
I recommend it to all of you players to try this casino!
Customer service is perfect, are always available and generous even if the event should happen some errors in the system, give free money! if I were to give a rating from 1 to 10 I would give it 11! I can say I win almost always in this casino, I do not know if it's just luck or the casino payback.
Hi Sirin! Thank you very much for the words. We strive to offer the best to each user and compliments like these motivate us to keep it going! Best wishes, BitStarz Team
I first heard about BitStarz casino right here on AskGamblers.com. If I recall correctly they may have been (or maybe still are) the highest rated casino on the entire site. That was an obvious draw for me so I decided I was going to give them a shot. As primarily a bitcoin accepting casino for US residents like myself, I was very suspicious upon first playing. Bitcoin was still a new concept (for me) and one that I was most definitely nervous about exchanging my USD for this currency that I wasn’t even sure would be around the following day.
My first impressions were completely off-base however. Since day one of my joining BitStarz, they have exemplified the meaning of world class casino. They offer a great mixture of different software slots and a collection of Video slots that have the finest 3D graphics you’ll find at any casino on the web, hands down. They offer some pretty unique table games, along with live dealer support as well.
Another solid asset is their Customer Service. I’m a very demanding casino patron, quite honestly, so I’ve found myself at the live support discussing various things and making personal requests, more than a few times. I usually try to get in early in the morning when Mike is working. Mike is a very reasonable and accommodating casino host. He'll go out of his way to help you with anything you need but has also no pushover, we've had our bouts in the past when I was grumpy and he still treats me with the same high level of respect on every interaction.
Overall top 3 casinos for me. The other two making my personal favs. Are 4Grinz casino and 7BitCasino as well. Those are my network casinos, that is where I still play to this day and I have fun every session, even when I get pummeled. Give it a shot, and you’ll be back as well.
Edited*: I failed to mention the withdrawal process. Very seamless and smooth withdraws nearly within seconds. If they haven’t processed in under a few min, I’ll get mike's attention or one of the employees and they'll get that thing green-lighted right away. Can't believe I left out the best part about them.
LOL I suppose I dislike the fact that I haven’t won one of the bigger prizes to date. I’ve been playing there for quite some time and have spent a lot of capital there however I’m still looking forward to my first big hit. I know some players who have played a lot less than me and they have 1, 2, 3 big hits I’m still waiting on my first. But hey, maybe today is the today, you just never know and that’s what keeps the thrill alive.
Hi Alex! We do appreciate your kind words and hope to keep amazing you above your expectations! And also would like to wish you the best of luck! Regards, BitStarz Team
I became member of BitStarz Casino last month. I decided to create account at this casino because they offer NetEnt and Microgaming software. Beside this two they offer SoftSwiss, Amatic Industries, Betsoft, Ezugi and Leander Games.
Before I opened account I checked out their welcome bonus terms and conditions. After that I made deposit of 20€ and received 20€ bonus. I mostly played DOA, I had a lot of free spins features but I didn't won nothing big on them. Later I tried to raised my bet, but game suddenly became cold and I decided to changed it. With my last 10€ i played Gonzo's Quest. I played at 0.4€ bet per spin. Like always at this game I didn't received any free spins and my balance reach zero. I had nice time while I was playing.
Next day I received on my mail message from them that they credited my account with 3€ of bonus I think. So later I went into their casino, open DOA and played with this 3€. I had no luck so I lost it. I liked it when they sent me this bonus, it could be better bonus but I think this depends on how much you bet, or how much you deposit.
I like their website. They have great rating here and as I can see the payouts are done fast. They offer live chat support, that time when I played at this casino I didn't tried support, but I believe they are good. I trust them and I think I will make another deposit here in the future. And when I will do that, I hope i will have better luck.
When I was looking for games, the website stuttering/lagging while I scrolling it down. I though it was my browser but later I tried it in firefox & chrome and in both was the same.
Hi zerooo, thanks for your feedback! We appreciate that you had fun while playing with us. Regarding the technical problems, I believe you played exactly when we were about to launch our new design (which went live today!) and that really caused a few lagging problems. It seems like everything is running smoothly right now. We hope you like the new design! Best regards, BitStarz Team
Very friendly and good support. Actually one of the few casinos where I've had questions and then ended up talking about everyday life and other stuff than casino related stuff.
Very fast approval of my documents as well, actually the fastest I have seen since they did it instantly on chat. My cashout request was sent right away as well. Thumbs up!
Every Friday depending on how much I have played won or lost I have found some free ships in my account. Last Friday I got 70 euros. So very nice gesture there.
Only thing I wish they also had WMS and Yggdrasil games.
Hi luckyloser, Thanks for your support. We do try our best to make our players feel as comfortable as possible. Regarding the missing providers, that's something that we are looking into. We already have a portfolio of more than 600 games, but are always trying to bring more and more to satisfy our players. Once again, thanks!
Bitstarz is the #1 out of #55 (other casinos that except USA players). Incredibly tentative and knowledgeable. Bitstarz customer service team are the best in the online gaming community. 5 of 5 star ranking.
PS. I came in 5th in June slotwars yay me ,on that note thank you, MATT@bitstarz managing Slotwarz and MIKE@bitstarz for your super fast responses at in the even at 4am and incredible support...
-LGtheGRIM-
Hi Leandro, It is comments like this that make us want to be always better. We really appreciate your kind words and are glad you are having a nice time while playing at our casino. Best of luck, BitStarz Team
Their customer support excellent. I used Skrill for withdrawal and it took only couple of hours to process payment. Fastest I have ever seen. Great casino!
Hello hennah75, After this first withdrawal, it tends to get even faster! Thanks for your kind words! All the best!
Good casino. Friendly live chat. And if you have Skrill or Neteller this is the casino that can send you the winnings in under 3 minutes. Literally under 3 minutes!
So that's a very very good plus for Bitstarz! Also the live chat helps for everything! Also they just put new software provider!! And that's Netent!!!
They had few technical problems when I signed in in the beginning. But it was fixed the very next day.
Hi kayenne23, Thank you very much for your output! We are glad everything is working nicely and do appreciate your kindness. Best of luck!
This was the first bitcoin online casino that I fully trusted for years and they're safe and trustworthy, as you can see they have many good remarks/ feedbacks from their players and specially from reliable sites like bitcoin community. Back at the time where I first met this incredible casino bitcoin talk forum at that time they didn't yet offer deposit bonuses but they do have great "welcome package" that's a 1 BTC welcome bonus that split into three deposits and that's so surprising welcome package cause it's a bitcoin bonus package! As I proceed to their fresh and hot casino I got an issue to their "free play" slot games, actually it's just a test drive to their casino so I contact immediately their casino and said that it's not an issue they had seen in testing another is that refreshing the page should be enough to fix the problem.
The issue had been fixed immediately and the my deposited bitcoin the transaction done smoothly and I started to play Microgaming and Betsoft gaming slots I felt so comfortable to their software platforms another is that the 3D bitcoin slots like Under the bed, Heist and many more slots provably fair games! After a while wagering to those available casino games I started to wonder why those other games are not available and found out that it was only available to the people who deposited via USD/EUR currency! The support staff at Bitstars Casino resolves all problems instantly cause they're just one click available!
They guide me on how can I unlocked those non- available games and said that just follow the steps then and clicked for the bitcoin powered by cubits, I'm so astonished from that idea of currency conversion and I didn't expected that they will try to do it very commendable. Meanwhile at that time I didn't yet finished the wagering requirements of 35 times and my currency was still mBTC thanks to their provably fair algorithms, the Mersenne twister and the Fisher- yates shuffle it's used for the deck shuffling random results and for the simple explanation this will prove that they're reliable Bitcoin Casino!
The fast withdrawal was turned me on they're fast and secured the details of the transaction from my Bitcoin account. The withdrawal instantly process and there is no transaction fee for this my first withdrawal was somewhere 0.63 mBTC.
I didn't find any flaws to their casino but i think if there is that's a isolated issue like when i downloaded their mobile version and some little bugs that's it no more no less.
Hello MacdoniS, thank you very much for your kind words. We would be delighted if you could send to our support more information on the bugs you found while playing with the mobile version. You can find live chat or email address at our website. We hope you are having fun! Enjoy!
Not to slam the casino or anything; I haven't played here. But, US players should be aware that in BizStarz's Terms and Conditions section 3.1.7: "If you are a player from the US or any of its states, you won't be allowed to play real money wagering games."
Hi shamr. Although we can't offer real money games to players coming from the US, we are able to accept the same players if they choose Bitcoin to play as a currency. We have one of the biggest Bitcoin selections available in the market and I'm sure American players love it.
In the end it all comes down to processing our withdrawals in a quick and easy way. And this casino was by far the fastest one in doing so. I had my first time deposit within 30 minutes credited to my e-wallet. No annoying pending time, no useless investigations or other delays. Thumbs up!
Unfortunately many slots have country restrictions so I only had access to approx. 15% of the slots available. That was a bit of a downer to me.
Hello flofo00. Thanks for the kind words. Regarding the availability of games, that must have been because you were playing with Bitcoins. You now have the option of making Eur deposits using the Cubits method. Go to the Euro deposit page, choose Cubits and follow the steps. All games will be then available. If you need more info, try this page, it has a step-by-step guide on how to do this: https://www.bitstarz.com/deposit-with-cubits
Bitstarz casino caught my attention when I saw that they were one of the 3 current AskGamblers certified casinos. AskGamblers opinion on casinos means a lot to me so I was eager to try this casino. I have never played with bitcoin currency before so I was happy to see that they have other currencies including euros. They also have Microgaming software and few others, but Microgaming is one of my favorites and the one I was the most familiar with comparing to other softwares, such as SoftSwiss, that they have.
I visited their casino page and my first thought was that I really enjoyed the look of casino. After a quick sign up and email verification, I made a 20€ deposit with Skrill. The money was in my account right away. I was in a mood to play poker games, so I went to poker section and chose my favorite game-Casino Holdem. I placed 1€ bets per ante, and at first I had a beginners luck, when I won 5 first hands in a row. After that my wins became not so often, from 6 hands I won in 2 and so it continued until my balance was empty.
I was a bit frustrated by my loss and I had some itching feeling, so the next day I made the same deposit. This time I went to Multihand Blackjack. I placed 1€ bets on 3 seats and thankfully my luck was back with me and within less than 2 hours I managed to not only re-win my loss, but to make a nice profit, overall that day I withdrew 100€, not bad at all. I sent all the needed documents for verification purposes and shortly received my winnings.
I am very pleased with Bitstarz casino. I really enjoyed the table games, which were the only ones I tried from them. I didn't even contact the support because everything was easy to find and I didn't have any problems. The instant play worked nicely and the withdrawal was fast. For all I know I will definitely play there and I recommend them.
Thank you blondie. We are glad to see that our choices and work are paying off and that we are making our customers happy with what they experience/see/play.
Bitstarz casino I tried three times, claimed all their welcome offers, just to see what this casino is worth. Actually I registered to try bitcoins, because this looks like good place to play with bitcoins, but after I have some headache with bitcoins, I decide that I better will stay with my usual Skrill account, and just play this casino without any headache.
Customer support at casino is ok, I have chatted with them asking about bitcoins, they provide me all info I need, with links, with how to created account, top up it, and others, but something does not work for me, so I decide to give up. But still they was very helpful and nice, I am really should say thank you to them because they did their job for 100%.
Bonuses and promotions in this casino are good, but I claimed only 3 welcome offers. Casino regularly send me other bonuses, but I did not want to play with them because they do not have Net Entertainment games, if they add NetEnt games- then I am ready. Also two times they give me 10$ to my account just for free, no deposit bonus with x 20 wagering requirements, thumbs up for that.
Withdrawals I do not have, because Thunderstruck II and Immortal romance, this two slots destroy my 3 deposits in no time, so I was not able to test out how fast this casino paying.
Overall I rate them with 7 stars. I would like to see how fast their withdrawals, and I would like to see NetEnt games at their website. Everything else is good and I have good and positive experience. Also probably some time in future I will be able to play with bitcoins and see how it goes, very interesting payment thing this bitcoins, but not now, I am do not want try everything same once again.
Please add netent to games selection.
Brilliant review NextTimeWin! We do love seeing our work being rewarded with such kind words. And a piece of classified information just for you: NetEnt is most likely coming soon to BitStarz! :)
Bitcoins / Good selection of games / Good service from the team / Random bonuses handed out weekly
Thank you very much, we appreciate the compliments and work to always improve!
I love this casino because they offer Betsoft Games. They are always my favorite. Being a slot player, I take advantage of the bonuses because it prolongs the game time. The customer support is awesome. I like the fact that they are very friendly and competent. Resolved issues in no time. 2 Thumbs up from me!
Thank you very much Gkane722, compliments like these that keep us going!
Nice layout. Games are run smoothly. Customer service is superb! Dealt with Mike and he was extremely patient with me.
Wagering requirement, if you take the bonus, sort of sucks. Would probably be smartest to just forfeit the bonus as soon as you purchase btc. Anything you win, if you received a bonus, must be wagered 36 times before it can be withdrawn. Honestly, it's most likely that anything you win will survive being wagered 36 times. All that aside, I still think this is a great site. The games seemed reasonably fair to me.
Hi mpenguinn. The wagering requirement is a way to hold down abuse of bonuses and ours is very similar to most of other companies out there. And yes, since we are regulated, our games are fair! :) Thanks for your honest review!
fancy page
withdraw limits
Hi jeff.macdougle. Thanks for your review. We are always working towards making the experience better to our players and have placed your suggestion on our improvements list.
Players appreciated the extensive game selection and the variety of payment options available, including support for multiple cryptocurrencies. Many also highlighted the fast withdrawals and responsive customer support as standout features of the casino.