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Editor's View
There's nothing not to love about Bitdreams: from their dedicated support team to their fairly high withdrawal limits, the casino promises an all around dreamy gaming experience.
- Excellent choice of payment methods
- Fast withdrawals
- Excellent responsible gambling policy
- A small fee to use Cubits
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Bitdreams Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information About Bitdreams Casino
Bitdreams Casino is an online casino site that has been at AskGamblers for some time and remains highly popular. Apart from our online casino review, Bitdeams has received other affiliate accreditations, which can be found in the footer of the casino's website. Among others, Bitdreams snatched a finalist spot in the Best New Casino category in the 2022 AskGamblers Awards cycle.
The site is available on most devices. If you enjoy mobile casino sites, you can switch from your web browser to the latest smartphones and tablets. The casino also supports multiple languages, payment methods, and games and has an excellent responsible gambling policy, but we’ll chat more about this below.
Licensed by the Curacao Gaming Board, Bitdreams operates in line with the best anti money laundering practices and responsible gambling principles, positioning itself as a trusted platform.
- E-Wallets 0-1 hours
- Bank Transfers 3-7 days
- Card Payments 3-7 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
Payment Information and Options at Bitdreams Casino
The casino supports a long list of payment methods, including the most popular credit and debit cards, web wallets and more. It’s also a crypto casino, so you can deposit and withdraw using various cryptocurrencies.
The minimum deposit amount is €20, and the same applies to withdrawals. Minimum limits may differ from one method to another, so check out the Payments page or cashier for more details.
The other great news is that there are no deposit or withdrawal fees. The only exception is the 0.2% fee in the Cubits payment system (for Bitcoins). Other than that, you can deposit and withdraw freely.
When you request a withdrawal, it goes to a queue for processing by the payments team. The casino aims to process your withdrawal request instantly, but that will depend on the method used for a deposit. It might take up to 10 minutes for some cryptocurrency transactions to confirm your transaction and credit funds to your wallet.
You may also be required to send in verification documents. The time it takes to approve these are not reflected in the processing time, so bear this in mind.
Bitdreams withdrawal limit is set to €5,000 per week and €20,000 monthly. If you are a VIP player, there may be exceptions to the rules. If you win over €20,000, the casino reserves the right to divide the payout into monthly instalments, unless you win a progressive jackpot, in which case the winnings will be paid in a single tranche.
Games at Bitdreams Casino
The games lobby is packed with online slots, and with so many providers, you will be pleased to know that there are some filtering options. For starters, there is a drop-down menu you can use to find your favourite providers.
If you know what they’re looking for, try the search engine. Type in your favourite games and let the search engine do the hard work. Games have also been sorted alphabetically, so finding your favourites is stress-free.
There are lots of different table games so that you can put your strategies to the test. You can test out your poker faces, spin the roulette reels, or try and beat the dealer at Blackjack. There should be tables to match all kinds of bettors.
Finally, you can check out their video poker games too. Numerous providers are supplying their games, like Deuces Wild and Four Aces.
As well as the games we just mentioned, there is also a live casino. Games here are from the likes of Evolution Gaming, Playtech and Ezugi, and they are hosted around the clock.
Each game is played with a professional live dealer and is played in real time. You’ll see the action as it happens. You can also interact with both the dealer and other real players.
Bitdreams Casino's Commitment to Responsible Gambling
The casino has an excellent responsible gambling policy. When logged into your account, you’ll have access to multiple tools to help you maintain control of your spending. We have listed the tools above, but you will also find them in the Personal Limits feature of your account.
You can limit the amount you deposit, lose, wager and more. You can also amend these limits at any time. However, increasing your limits can only happen after the previous limit has expired to avoid rash decisions.
If you need a breather, you can set a Cooling-Off period of up to six months. You cannot deposit or receive promotional activities during this time.
If you need a long break, you can self-exclude for up to one year. You can also contact support if you want a more permanent closure.
Customer Support at Bitdreams Casino
Whenever you need help and assistance with anything, the casino is there. The quickest way to speak to someone is through their live chat facility, which is open 24 hours a day, 7 days a week.
When you launch the feature, you can select from three languages, and a chatbot can help to answer some of the most common questions. If your issue is more complicated, you can speak to a friendly live chat agent anytime.
If you have any questions, you can also email the casino. You will find their contact information in the Support section of their site, and they aim to respond as quickly as possible. You’ll also find an online contact form in their support section, another way to get help and support.
You can also visit the FAQ section, as many of the most common questions have been answered.
Complaints
Read the complaints other players have left for Bitdreams Casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
Dear Erin_Moyes, We would like to thank you very much for your feedback and hope you are doing well! Such feedback nourishes our day.😍 It is really great to hear that you are happy with our products and services. This is very important to us! The satisfaction of our customers is extremely important to us. Our goal is your entertainment and your feedback is valued :) We would like to take this opportunity and we wish you the best of luck with your future journey with us. Kind Regards, Bitdreams Team
I really like this casino, the interface and the games. I had to communicate with their customer service once about a payment and they were fast, polite and helped me resolve my problem immediately.
No dislikes, but since I have to write something, I would say that I wish the website's search bar was a bit more straight forward so you could go straight to the game you want
Dear Gambler1369, Thank you for your honest review, your feedback is important to us by which we can only improve. As you already know, our live support has an infectious sense of transparency and friendliness which gets passed on to our players. We would like to take this opportunity and we wish you the best of luck with your future journey with us. Kind Regards, Bitdreams Team
Good selection of games
Possibility to deposit with both Euro and several different crypto currencies
Good promotions
I played at Bitdreams few times now and they have great welcome bonuses, as a player ofc you want lower wagering and that could be a bit lower. I like the daily promotions they have and you get well rewarded to be a loyal player!
The design could be a bit better, the games lobby are a bit confusing and messy sometimes. More specific categories and able to save favourite games and last played with easier access.
The wagering requirements for the bonuses could be a bit better, as always with bonuses you want the lowest.
Dear Casinoblogg, Thank you for taking the time to leave a sincere review and your random suggestions! Your input is imperative to us by which we orient ourselves and strive for optimal player experience. Your priceless tips will be forwarded to the appropriate department in order to improve your gaming journey. Our goal is your entertainment and your feedback is valued :) We would like to take this opportunity and we wish you the best of luck with your future journey with us. Kind Regards, Bitdreams Team
Great choice of games and providers, you'll definitely find what you're looking for. You can play up to 4 games simultaneously, which is awesome if you're into it. Crypto deposits are available, as well as the most popular payment methods out there and you can also deposit in multiple currencies. Nice promotions and loyalty/VIP program, you collect points as you play to exchange for cash and level up, nice! The Mobile version is very well done, maybe even better than the desktop. Live chat is ok. Recommended!
Not really much to say here, no major bugs or anything that matters. The games lobby might look a bit busy on the desktop, but maybe that's just me, you might actually like it.
Dear Nifa, Thank you for taking the time to leave a sincere review! It is really great to hear that you are happy with our products and services. This is very important to us. We are happy to hear you had a blast while playing on Bitdreams. We value your opinion by which we can only orient ourselves and keep improving. We stand for providing cutting-edge customer support with a dedicated team of agents so are enthused to assist you in any regard. We would like to take this opportunity and we wish you the best of luck with your future journey with us. Kind Regards, Bitdreams Team
I love the Bitdreams design and wide selection of games. They also have a great customer support team who are quick to help. Everything is really cleared out and I have no issue understanding the terms and conditions of the promotions they offer.
I would like to see some more crash games on the website and a whole category dedicated to this. It would also be nice to see tournaments added to the website.
Dear Eddieb0606, Thanks for leaving such a wonderful review — we’re thrilled that you had a great experience :) Customer experience and satisfaction are our priorities, and your review reaffirms the hard work we put in every day. We would like to assure you that shortly we will expand our slot games offer and we make every effort to add tournaments as soon as possible. Our goal is your entertainment and your feedback is valued :) We would like to take this opportunity and we wish you the best of luck with your future journey with us. Kind Regards, Bitdreams Team
BitDreams Casino is a strong platform because of the providers that have called the site home. I know that there are a lot of payment options available here as well which is a strong character as well. The live chat is pretty solid as well and it’s really good to know too. Mobile versions are strong as well and I hope that more people will try it out. I hope that it is good for the people which is awesome to know. It should not be a surprise that most developers love this and I hope that it can work.
While the score is nearly perfect, there are some nitpicks that we can check out which is slightly overdoing it but should be recognized. There are people who have been okay with restrictions but hopefully, more people should be able to access the site and I hope that it can work out for them as well. Bugs are a huge problem to some players as well and I hope that it can turn out for the better as well. I think that some of the games are not as optimized as what people should think. I hope it does well.
Dear Julian_Lily, We would like to thank you very much for your feedback and hope you are doing well! It is really great to hear that you are happy with our products and services. This is very important to us. We are doing our best to satisfy our customers, among others, with bonus offers and gameplay satisfaction. Our goal is your entertainment and your feedback is valued. We would like to take this opportunity and we wish you the best of luck with your future journey with us. Kind Regards, Bitdreams Team
Bitdreams Casino News
Read all news about Bitdreams Casino, check for updates and stay tuned for exclusive bonuses.
Online casinos are trying to beat each other with their Christmas-inspired campaigns, and we are here to bring you only the best of what they have to offer!One of them is Bitdreams Casino, which decided to make its Christmas promo bigger and better than ever with Xmas Pack, a triple promo that runs till 25 December.Advent CalendarAdvent Calendar at Bitdreams Casino brings a fresh reward in the form of Bonus Spins every day until 25 December. All you need to do is log into your account every day and complete a mission to receive your share of Spins!Once you activate the reward, you will have 24 hours to wager them 40x with a max win of €50.The slots on which you can spend your Spins change daily, and you can find the complete list on the casino's website.Jolly TournamentWhile spinning at Bitdreams, you can also join their Jolly Tournament! To take part, you must make at least one deposit and opt-in for the tourney. The list of eligible games is too long to put here, but you will certainly find titles you like.You can win up to €1000 in Bitdreams Jolly Tournament!For every €1 you bet, you will receive 1 point, qualifying you for the leaderboard with a total of 50 spots reserved for winners. All prizes are cash prizes and must be wagered 40x.Festive LotteryFinally, you can take part in the casino's Festive Lottery! You will get1 lottery ticket for every €50 deposited during the promotional period, that is until 25 December. The deposits need to made in full and the casino will not accept combined deposits.Collect up to fifty tickets for one of the 50 prizes!The prizes, in the form of bonus cash, will be awarded in a random draw on 26 December and inform the winners via email before they can start wagering them 40x.Before joining, please read the general T&Cs of the casino to make sure you know all the details.Good luck!
If you enjoy playing online slots, take a trip to outer space at Bitdreams Casino. You can join in weekly races to be in with a chance of winning a share of €1,000 and 2000 casino spins.The weekly tournaments run from Monday 06:00 UTC to Sunday 23:59 UTC, and you must have made at least one deposit to qualify.It's a Race to the Finish LineEvery week you have the opportunity to win a share of the prize fund. You must be a member at Bitdreams Casino, and you will automatically gain entry when you play any qualifying online slot.No opt-in is required, simply login to your account and play selected online slots for a chance to win.The tournament games are listed on the casinos' promotional page, and you will earn 1 point for every €1 you bet. The more points you collect, the higher up the leaderboard you'll climb.Finish in the Top SpotYou will win a share of the pot if you finish in any of the 50 positions on the leaderboard.The top prize stands at €375, and other prizes range from 25 casino spins to €200. You should receive your prize within 30 minutes if you're a winner, and each of them carries a 40x wagering requirement.If you win casino spins, these will be credited on Aztec Magic Bonanza with the same wagering requirements and a maximum win of €100.Before you get involved, we ask that you read the rest of the terms and conditions when you visit the casino.Good luck!
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I have been looking for a new multi-currency casino where I have the option to deposit using crypto too. When I found bitdreams.com I instantly felt like I hit the jackpot. Their design is really cool and the big variety of games makes the difference. The live chat support is pretty efficient in solving issues although sometimes is a bit slow (everyone has slower days). I am definitely recommending this casino.