AskGamblers Quick Overview
Editor's View
There's nothing not to love about Bitdreams: from their dedicated support team to their fairly high withdrawal limits, the casino promises an all around dreamy gaming experience.
- Excellent choice of payment methods
- Fast withdrawals
- Excellent responsible gambling policy
- A small fee to use Cubits
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Bitdreams Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information About Bitdreams Casino
Bitdreams Casino is an online casino site that has been at AskGamblers for some time and remains highly popular. Apart from our online casino review, Bitdeams has received other affiliate accreditations, which can be found in the footer of the casino's website. Among others, Bitdreams snatched a finalist spot in the Best New Casino category in the 2022 AskGamblers Awards cycle.
The site is available on most devices. If you enjoy mobile casino sites, you can switch from your web browser to the latest smartphones and tablets. The casino also supports multiple languages, payment methods, and games and has an excellent responsible gambling policy, but we’ll chat more about this below.
Licensed by the Curacao Gaming Board, Bitdreams operates in line with the best anti money laundering practices and responsible gambling principles, positioning itself as a trusted platform.
- E-Wallets 0-1 hours
- Bank Transfers 3-7 days
- Card Payments 3-7 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
Payment Information and Options at Bitdreams Casino
The casino supports a long list of payment methods, including the most popular credit and debit cards, web wallets and more. It’s also a crypto casino, so you can deposit and withdraw using various cryptocurrencies.
The minimum deposit amount is €20, and the same applies to withdrawals. Minimum limits may differ from one method to another, so check out the Payments page or cashier for more details.
The other great news is that there are no deposit or withdrawal fees. The only exception is the 0.2% fee in the Cubits payment system (for Bitcoins). Other than that, you can deposit and withdraw freely.
When you request a withdrawal, it goes to a queue for processing by the payments team. The casino aims to process your withdrawal request instantly, but that will depend on the method used for a deposit. It might take up to 10 minutes for some cryptocurrency transactions to confirm your transaction and credit funds to your wallet.
You may also be required to send in verification documents. The time it takes to approve these are not reflected in the processing time, so bear this in mind.
Bitdreams withdrawal limit is set to €5,000 per week and €20,000 monthly. If you are a VIP player, there may be exceptions to the rules. If you win over €20,000, the casino reserves the right to divide the payout into monthly instalments, unless you win a progressive jackpot, in which case the winnings will be paid in a single tranche.
Games at Bitdreams Casino
The games lobby is packed with online slots, and with so many providers, you will be pleased to know that there are some filtering options. For starters, there is a drop-down menu you can use to find your favourite providers.
If you know what they’re looking for, try the search engine. Type in your favourite games and let the search engine do the hard work. Games have also been sorted alphabetically, so finding your favourites is stress-free.
There are lots of different table games so that you can put your strategies to the test. You can test out your poker faces, spin the roulette reels, or try and beat the dealer at Blackjack. There should be tables to match all kinds of bettors.
Finally, you can check out their video poker games too. Numerous providers are supplying their games, like Deuces Wild and Four Aces.
As well as the games we just mentioned, there is also a live casino. Games here are from the likes of Evolution Gaming, Playtech and Ezugi, and they are hosted around the clock.
Each game is played with a professional live dealer and is played in real time. You’ll see the action as it happens. You can also interact with both the dealer and other real players.
Bitdreams Casino's Commitment to Responsible Gambling
The casino has an excellent responsible gambling policy. When logged into your account, you’ll have access to multiple tools to help you maintain control of your spending. We have listed the tools above, but you will also find them in the Personal Limits feature of your account.
You can limit the amount you deposit, lose, wager and more. You can also amend these limits at any time. However, increasing your limits can only happen after the previous limit has expired to avoid rash decisions.
If you need a breather, you can set a Cooling-Off period of up to six months. You cannot deposit or receive promotional activities during this time.
If you need a long break, you can self-exclude for up to one year. You can also contact support if you want a more permanent closure.
Customer Support at Bitdreams Casino
Whenever you need help and assistance with anything, the casino is there. The quickest way to speak to someone is through their live chat facility, which is open 24 hours a day, 7 days a week.
When you launch the feature, you can select from three languages, and a chatbot can help to answer some of the most common questions. If your issue is more complicated, you can speak to a friendly live chat agent anytime.
If you have any questions, you can also email the casino. You will find their contact information in the Support section of their site, and they aim to respond as quickly as possible. You’ll also find an online contact form in their support section, another way to get help and support.
You can also visit the FAQ section, as many of the most common questions have been answered.
Complaints
Read the complaints other players have left for Bitdreams Casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
Love the casino. Smooth playing experience. Have played for a few weeks here now. Recently had a decent win and withdrawal required a few documents but it was approved quickly. Withdrawal took less than an hour in BTC. For now this will be my go to casino. Lots of bonuses as well !!! :)
The only thing I was not happy with was the limit on the bonus wins for promos is limited to 100 or 50 euro depending on the promo. Other than that everything great so far. I will update this review if I determine anything that I dislike or find negative.
Dear DUSTINB, We would like to thank you very much for your feedback and hope you are doing well! It is really great to hear that you are happy with our products and services. This is very important to us. We are doing our best to satisfy our customers, among others, with bonus offers and gameplay satisfaction. Our goal is your entertainment and your feedback is valued. Your feedback will be sent to our relevant team for future review :) We would like to take this opportunity and we wish you the best of luck with your future journey with us. Kind Regards, Bitdreams Team
I like the casino itself, it looks very appealing and good on both mobile and pc, it has a very good variety of games from all the top makers, although sometimes slow it works well. the customer support is good and they respond fairly quick. The live chat button doesn't work on the site which is a bummer but hey, I can just send an email and I get a pretty quick answer.
The bonuses on the site are also very good, although I don't use them much.
However. I feel like the odds on the site are a little low. i have had 1 "big" cashout of around 200€ which was originally 400€ but the verification took so long because they kept asking for so many screenshots of my mifinity wallet because I couldn't cash out via bank transfer (for some odd reason) so I lost around half of it because I got bored and the verification was prolonged.
After that and even before that I haven't really had any luck at all. So casino is good but maybe odds (for me at least) feels very low.
Dear Matm, We would like to thank you very much for your feedback and hope you are doing well! It is really great to hear that you are happy with our products and services. This is very important to us. We are doing our best to satisfy our customers, among others, with bonus offers and gameplay satisfaction. Our goal is your entertainment and your feedback is valued. Regarding your negative feedback, it will be send to our relevant team for the future review :) We would like to take this opportunity and we wish you the best of luck with your future journey with us. Kind Regards, Bitdreams Team
I had no problems at all when using this casino. Fast withdrawals, pretty big payouts. Verification process is quick and without any issues. Big variety of games. Decent client's support. Maybe the design is the only casino's drawback.
Dear HITCHCOCK, We would like to thank you very much for your feedback and hope you are doing well! It is really great to hear that you are happy with our products and services. This is very important to us. We are doing our best to satisfy our customers, among others, with bonus offers and gameplay satisfaction. Our goal is your entertainment and your feedback is valued. We would like to take this opportunity and we wish you the best of luck with your future journey with us. Kind Regards, Bitdreams Team
Bitdreams Casino is an outstanding online betting platform worthy of a high rating. They have everything I ever needed from a casino. They have thousands of casino games, a good amount of generous bonuses, and amazing customer service.
Dear CHANORD, We would like to thank you very much for your feedback and hope you are doing well! Such feedback nourishes our day.😍 It is really great to hear that you are happy with our products and services. The satisfaction of our customers is extremely important to us. Our goal is your entertainment and your feedback is valued :) We would like to take this opportunity and we wish you the best of luck with your future journey with us. Kind Regards, Bitdreams Team
The assortment looks quite diverse, as it consists of the best developments of all time. In addition, the administration monitors the release of new products and adds them to the catalog, so that users have the opportunity to evaluate the freshest products in the first rows.
The lobby has a search bar and a list of all software developers to make it easier for players to find suitable entertainment.
Dear SR5086015, We would like to thank you very much for your feedback and hope you are doing well! It is really great to hear that you are happy with our products and services. This is very important to us. We are doing our best to satisfy our customers, among others, with bonus offers and gameplay satisfaction. Our goal is your entertainment and your feedback is valued. We would like to take this opportunity and we wish you the best of luck with your future journey with us. Kind Regards, Bitdreams Team
Bitdreams Casino is the first online casino I made a withdrawal. It took some work during the verification process but customer support was very helpful and friendly. Awesome game selection and plenty to choose from. Thanks Bitdreams Casino
Dear How, We would like to thank you very much for your feedback and hope you are doing well! Such feedback nourishes our day.😍 It is really great to hear that you are happy with our products and services. The satisfaction of our customers is extremely important to us. Our goal is your entertainment and your feedback is valued :) We would like to take this opportunity and we wish you the best of luck with your future journey with us. Kind Regards, Bitdreams Team
Taking this new casino for a ride today, first impression is good! They have chat available even if you don't have an account so this is nice. I prefer crypto and was pleased to see they have crypto dedicated offers, like! And decent number of game providers to choose from.
Too early to comment, however, it's a pity that they have no demo mode for games, meaning you can't play the games in test mode if you're not registered.
Dear JAMIEB1993, We would like to thank you for your positive feedback. It is great to hear that you are happy with our products and services - it is very important to us! 😍 We are doing our best to satisfy our customers, among others, with bonus offers and gameplay satisfaction. Our goal is your entertainment. Please note that we do offer "Play for Fun" mode to test slots before registration. If you have an issue with we recommend sending us more details by contacting our friendly support on live chat or via email at [email protected]. We would like to take this opportunity and we wish you the best of luck with your future journey with us. Kind Regards, Bitdreams Team
I often don't sign up at new casino sees days, as it is too risky as we all know. But, as far as crypto casinos go these guys are legit and do pay your cash out... I hope they continue to progress good luck to you
Nothing to complain about so far. Quiet a nice casino.
I hope they strive to get better now continue playing it. Sometimes it can go a bit slow on my mobile not sure how it is on PC
Dear HAYDENRHODES86, We would like to thank you for your positive feedback. It is great to hear that you are happy with our products and services - it is very important to us! 😍 We are doing our best to satisfy our customers, among others, with bonus offers and gameplay satisfaction. Our goal is your entertainment. We are sorry that you encounter issues with slots on your mobile. Please take into consideration that if you are using the mobile version you might have some connection issues with the network and our server. We recommend that before starting playing you will clean your mobile browser by removing cookies and old caches, temporary files that might block your smooth running of the slots. Please be sure that you are using a stable WiFi connection instead of a Data network. If you experiencing such issues during your gameplay we recommend starting playing on the desktop PC version of our service. I would like to acknowledge and thank you for your feedback. Please rest assured that we take all comments from our customers very seriously and we are doing our best to improve. We would like to take this opportunity and we wish you the best of luck with your future journey with us. Kind Regards, Bitdreams Team
Not a bad casino with a decent bonus system. A large number of slots are available for players. There are many convenient payment options and features. Plus I really like the design of their website. The developers of the site have done an excellent job, making sure that the casino looks as bright and modern as possible.
There is one thing that really annoys me. When I was browsing the site, I was constantly asked to register an account and log in to the casino. If I didn't, a pop-up window would appear asking me to create an account and join the casino every minute or so.
Dear LOPESTY, We would like to thank you very much for your feedback and hope you are doing well! It is really great to hear that you are happy with our products and services. This is very important to us. We are doing our best to satisfy our customers, among others, with bonus offers and gameplay satisfaction. Your priceless tips about the registration pop-up window will be forwarded to the appropriate department in order to improve your gaming journey. Our goal is your entertainment and your feedback is valued :) We would like to take this opportunity and we wish you the best of luck with your future journey with us. Kind Regards, Bitdreams Team
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