General Information About Bitdreams Casino
Bitdreams Casino is an online casino site that has been at AskGamblers for some time and remains highly popular. Apart from our online casino review, Bitdeams has received other affiliate accreditations, which can be found in the footer of the casino's website. Among others, Bitdreams snatched a finalist spot in the Best New Casino category in the 2022 AskGamblers Awards cycle.
The site is available on most devices. If you enjoy mobile casino sites, you can switch from your web browser to the latest smartphones and tablets. The casino also supports multiple languages, payment methods, and games and has an excellent responsible gambling policy, but we’ll chat more about this below.
Licensed by the Tobique Gaming Commission, Bitdreams operates in line with the best anti money laundering practices and responsible gambling principles, positioning itself as a trusted platform.
Payment Information and Options at Bitdreams Casino
The casino supports a long list of payment methods, including the most popular credit and debit cards, web wallets and more. It’s also a crypto casino, so you can deposit and withdraw using various cryptocurrencies.
The minimum deposit amount is €20, and the same applies to withdrawals. Minimum limits may differ from one method to another, so check out the Payments page or cashier for more details.
The other great news is that there are no deposit or withdrawal fees. The only exception is the 0.2% fee in the Cubits payment system (for Bitcoins). Other than that, you can deposit and withdraw freely.
When you request a withdrawal, it goes to a queue for processing by the payments team. The casino aims to process your withdrawal request instantly, but that will depend on the method used for a deposit. It might take up to 10 minutes for some cryptocurrency transactions to confirm your transaction and credit funds to your wallet.
You may also be required to send in verification documents. The time it takes to approve these are not reflected in the processing time, so bear this in mind.
Bitdreams withdrawal limit is set to €5,000 per week and €20,000 monthly. If you are a VIP player, there may be exceptions to the rules. If you win over €20,000, the casino reserves the right to divide the payout into monthly instalments, unless you win a progressive jackpot, in which case the winnings will be paid in a single tranche.
Customer Support at Bitdreams Casino
Whenever you need help and assistance with anything, the casino is there. The quickest way to speak to someone is through their live chat facility, which is open 24 hours a day, 7 days a week.
When you launch the feature, you can select from three languages, and a chatbot can help to answer some of the most common questions. If your issue is more complicated, you can speak to a friendly live chat agent anytime.
If you have any questions, you can also email the casino. You will find their contact information in the Support section of their site, and they aim to respond as quickly as possible. You’ll also find an online contact form in their support section, another way to get help and support.
You can also visit the FAQ section, as many of the most common questions have been answered.
Games at Bitdreams Casino
The games lobby is packed with online slots, and with so many providers, you will be pleased to know that there are some filtering options. For starters, there is a drop-down menu you can use to find your favourite providers.
If you know what they’re looking for, try the search engine. Type in your favourite games and let the search engine do the hard work. Games have also been sorted alphabetically, so finding your favourites is stress-free.
There are lots of different table games so that you can put your strategies to the test. You can test out your poker faces, spin the roulette reels, or try and beat the dealer at Blackjack. There should be tables to match all kinds of bettors.
Finally, you can check out their video poker games too. Numerous providers are supplying their games, like Deuces Wild and Four Aces.
As well as the games we just mentioned, there is also a live casino. Games here are from the likes of Evolution Gaming, Playtech and Ezugi, and they are hosted around the clock.
Each game is played with a professional live dealer and is played in real time. You’ll see the action as it happens. You can also interact with both the dealer and other real players.
Bitdreams Casino's Commitment to Responsible Gambling
The casino has an excellent responsible gambling policy. When logged into your account, you’ll have access to multiple tools to help you maintain control of your spending. We have listed the tools above, but you will also find them in the Personal Limits feature of your account.
You can limit the amount you deposit, lose, wager and more. You can also amend these limits at any time. However, increasing your limits can only happen after the previous limit has expired to avoid rash decisions.
If you need a breather, you can set a Cooling-Off period of up to six months. You cannot deposit or receive promotional activities during this time.
If you need a long break, you can self-exclude for up to one year. You can also contact support if you want a more permanent closure.
The high-stakes blackjack tables are amazing for seasoned players. The interface is sleek, and the real-time stats for each hand really help with strategy. The dealers are also very professional.
The bonus offers for table games are almost non-existent. Most of the promotions are tailored for slot players, which feels unfair for someone who prefers blackjack or roulette.