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Today I want to say a few words about one of the best casinos in my opinion in the Runet segment and this is BETZEST casino. My acquaintance with him began thanks to a miracle bonus from ASKGAMBLERS to all AG coin friends! I was pleasantly surprised when I threw 150 + $ from a freebie at the time of full wagering, unfortunately, as usual, I played for the whole day and blew everything (((But to hold out all day on the no-deposit it already says a lot !!! Besides, the site is pleasantly designed that they tried and just a sea of the most beautiful slots, as well as bonuses for every taste!
P.S who likes to play beautifully, you run into (Betzest) Good luck
To me betzest is one of the most underrated at the moment here in Germany. It offers a good amount of Casino games and the sports betting is a good option for Players.
The customer support (live chat) is friendly, but carefully! The reason I write this is that they want to have some personal (and legal) information about your account before they take any actions. Some Players might see it as an annoying thing, but I love to see personal data is protected by the support!
Actually there's no mobile access or no forwarding to this if I connect to the site by their regular URL. This could be a problem for users with smaller devices than a tablet.
Betzest casino is a place I discovered quite recently. I was reading the Askgamblers forum and noticed their thread where they were claiming to give out 50 free spins for Askgamblers members. I had no recollection of ever playing there so I thought why not? They run on Netent and few other softwares that I like and getting 50 free spins for nothing at all seems like a great way to try them out.
I checked out their website and tried to sign up yet it showed that the email address was already in use. As I mentioned before, I don’t remember signing up but I guess I have, so I tried to reset my password which worked out without any problems. Strangely enough when I checked my account and bonus history, I noticed that I hadn’t made any deposits or claimed any bonuses till now.
Anyway I reached out to the casino representative and gave them my username. It was late in the evening so I was pleasantly surprised when the representative replied early next morning. I was told to contact their support.
Long story short I talked to support and they added the spins. They were on the Victorious Max slot. At first I tried to look for the game on my mobile but couldn’t find it, yet I found it on the desktop version. Unfortunately most spins were dead and I ended up with a 3€ win which I quickly lost on Twin Spin.
All in all, I think Betzest is a decent casino with good game selection and nice customer support. I might try them out with a deposit but probably without a bonus as I think that the wagering requirements are a bit too high. If I do claim a bonus I choose ones with maximum of 40x bonus wagering requirements which unfortunately isn't the case when it comes to Betzest offering.
Dear Madam, Thank you very much for the kind words, We are pleased by the fact that you enjoyed playing in our platform. Regarding our wagering requirements, let us kindly remind you that all our bonuses, welcome and reload have a wagering requirements x35 bonus only, one of the lowest in the market. Once again thank you for your honest and professional review Kindest regards, Casino Manager
On FIRST sight (but only on first) - great casino/bookmaker. Seems like they give out a lot of promotions, every day something new, seems like a lot of fun. But there's a catch!
The catch is - you are not allowed to participate in them! They are SUPER swift to exclude you from all the promotions they are offering. No reason what so ever! Attracting new customers with your offers is a great plan, yes. But how are you going to keep those same customers if after 5 days you exclude them from receiving any bonus or promotion ever again for no reason? Everybody will try Betzest, but nobody will stay, because you treat your customers badly. Very cheap move by Betzest - offering and enticing new customers with great action every day, only to exclude the now registered customer from playing the very same promotions they attracted him with.
I will tell my example, so everybody can draw conclusions about what kind of casino-bookmaker Betzest truly is:
I deposited 100 euros for their welcome bonus on 22.10.2019. I lost both my deposit and the bonus amount. Then on 24.10.2019 I took another bonus, deposit 300 euros for 300 euros bonus. I played that bonus since 24.10.2019 till 31.10.2019. I had some luck in the beginning, making those 600 (300+300) into 2200 pretty fast. But then I started losing, and I lost all my bonus amount - both the amount won and the amount given at start. I was left with 885 euros (300 deposit + winnings from my deposit 585 - both real money, I played them through the wagering requirement stated in the terms on their site). Then tonight I thought to try my hand at their Brazil league promotion, bet 10 get 5. I know a lot of people will be cheap, and put only 10 euros, just the minimum amount to unlock the freebet. But not me, no sir. I wasn't being a cheapskate - I bet 15 euros on a match I was fairly confident in, but since I do not know the league very well, I kept the stake low. So I place the bet, and in the terms it says I should receive my 5 euro freebet automatically. However 15 minutes pass and nothing is happening. So I contact support about it and they tell me I am excluded from all promotions and bonuses for forever??? Why? What did I do wrong? They just keep repeating that I am excluded. "Company's decision" they say. Nice. Very nice move by Betzest. Sublime. When I ask: "why then didn't you notify me about the exclusion?" Are you waiting for me to lose all my money first before I discover that I am excluded from bonuses? Then the agent by the name Dajana replies: "We will make sure to not send you any promotion again!" Is that a joke she is trying to make? Does she think she sounds funny? Is that the way you treat you customers, with mockery? I didn't even won a great deal of money, about 500 euros net profit. Are winners not welcome on Betzest? You aim to be the new name on the market, and you are excluding people over 500 euros profit? Plus I didn't even try to withdraw that money. Who knows - maybe I would've lost it, both the amount won and my deposit. But the loss is yours.
After seeming like the new best site on the market, offering a great deal of fun and action, a huge disappointment followed.
1/10 stars.
Dear Sir, We are very sorry for the inconvenience and we understand your frustration. First of all this is a sportsbook matter, while AskGamblers is a casino related page, but nevertheless, i investigated the case right away. It seems that in your case the participation in promotions is restricted and the main reason is related to the bonus betting patterns. The risk department answered that bonuses are intended for recreational players and/or as tokens of appreciation to our customers and we therefore reserve the right to restrict eligibility to participate in all or part of any Bonus. In our general T&C's we state that ( https://www.betzest.com/contents/promotions-general- rules#modal_166 ) we reserve the right to disqualify any player from any promotion if evidence of abuse or fraud is found. In the event of any dispute, management's decision will be considered full and final. We are again very sorry for the inconvenience Kindest regards, Casino Manager
I like the bonuses.
This is one of the leading casinos on the market, quick withdrawals, a large selection of games, slots, deposit bonuses also. Casino Betzest will be the best in ask gamblers.
A very tempting no deposit 50 free spins no wager welcome bonus on halloween jack just by registering an account.
Also a very nice 200% first deposit bonus, not bad.
Some current (paid?) reviews are almost identical so I call obviously fake.
Wagering requirements on first deposit bonus is a solid 50x which is awfully steep.
Dear Sir, Thank you for your review. Regarding the identical reviews, we encourage any player who participates in our promotions to rate us and write a review in AskGamblers if they liked the services in our platform, but this is not a condition to get free spins or participate in any promotion whatsoever. If they copy reviews, this certainly cannot be our fault. We don't engage in such malpractices such as paid reviews, but it is outside our sphere of competence to remove those reviews from this site as you already should know. Regarding the wagering requirements, let us remind you that all our casino bonuses, Welcome and Reloads have a wagering x35 which is currently one of the lowest in the market. Having said that, we encourage you to be part of our platform where everyday there is something special waiting for our players Thank you once again for your review Kindest regards Casino Manager
In general, they have good variety of bonuses and every day there is something going on in terms of entertaining the player. The withdrawal time is correct and the support is very helpful. Also, the selection of games is very good.
I like the bonuses. This is one of the leading casinos on the market, quick withdrawals, a large selection of games, slots, deposit bonuses, also and without, casino Betzest will be the best in ask gamblers.
Betzest has a wide variety of sports events and also tons of casino slots available to play. In general they have good variety of bonuses and every day there is something going on in terms of entertaining the player.
The sports section could be structured a little bit better, for example: Events today, last minute events, highlights, something like that. Not a dealbreaker, but there are better bookies on the market.
This is one of the leading casinos on the market, quick withdrawals, a large selection of games, slots, deposit bonuses, also and without, casino Betzest will be the best in ask gamblers
I think that there are no such drawbacks, minus is the high minimum deposit, sometimes also out of range online chat, I think,will be more bonuses no deposit, and free spins
Dear Sir, Thank you for the kind words. Let us kindly remind you that our minimum deposit is 10€, the lowest possible among operators. Thank you once again for your review, we are trying to improve every day. Kindest regards, The casino team
Attractive bonus offers, free spins, good selection of casino games. Nice frontend, easy to navigate. Some surprise offers. Very nice and helpful support staff.
More betting options for golf. My other sports, football and Amercian Football, are well covered. Live betting could be better. All in all a very good site.
Betzest is one of the new OCs, which clearly stands out due to their bonus offers, deposit options, but impresses with 19 vendors through a Viefalt. In addition, there are live casinos that are becoming increasingly popular, as well as a large sports betting offer. And to Liebeling we through many offers where free games without sales are :-)
Betzest online casino is an up-and-coming new casino site. They seek to successfully combine the best from online casino and sports betting. Players can enjoy the best of both worlds. An extensive database gives insight into sports betting. At the same time, there are some of the most entertaining casino games by the likes of Microgaming, NetEnt, Yggdrasil, and Play’n Go.
Betzest Casino aims to change the way we see both online casinos and sports betting. Their site is ready to accommodate a wide range of different players, all coming together in one place to have fun and win some money. Betzest is licensed and regulated by the Malta Gaming Authority (MGA) and the UK Gambling Commission. These are two of the most trustworthy and outstanding gaming authorities around. The site offers language options in English, German, Norwegian, Swedish, Finnish and Portuguese. The multi-lingual support is available as well.
– The interface is not fast
– Relatively unknown, as of yet;
– High wagering requirements on some promotions
– Tend to limit fast and high winning players;
– There are very low limits for some events;
– Certain countries are restricted from use.
In general, they have good variety of bonuses and every day there is something going on in terms of entertaining the player. The withdrawal time is correct and the support is very helpful. Also, the selection of games is very good.
Casino Bet This is one of the leading casinos on the market, quick withdrawals, a large selection of games, slots, deposit bonuses, also and without, casino Betzest will be the best in ask gamblers
I think that there are no such drawbacks, minus is the high minimum deposit, sometimes also out of range online chat, I think,will be more bonuses no deposit, and free spins
Dear Sir, Thank you for the kind words. Let me kindly remind you that our minimum deposit is 10€, the lowest possible among operators. Thank you once again for your review, we are trying to improve every day. Kindest regards, Casino Manager
Betzest is new casino in the industry which was established last year, although I got to know them this year only. They have a both sports and casino and the site looks slightly a bit messy, but nonetheless with every day bonuses, great game collection and wager free spins, they want you to come back for more.
I signed up with them and claimed a 5 euro no deposit offers with a wagering of x25 or x30. I cannot really recall. That time their slot offering was a bit limited, but over the past few months their gaming portfolio has significantly increased. I would still like to see some Play N Go, Push Gaming and Bit Time gaming, then they will be one of the best.
Live chat is not 24 hours, but they are online for most of the day. Whenever they available they respond very fast and answer your questions easily and straight to the point. At the odd occasion they do dish a few free spins etc. whenever you ask them.
I have not claimed the welcome 200% bonus yet as I made a deposit to cash out free spin winnings. I received 10 wager free spins from them and won a bit. However, their max cash out is 10 usd/euro and minimum withdrawal 11 USD. So, in order to cash out you need to make a deposit of 10 euro/usd all the time. Wagering on their deposit bonus is x25(D+B), but free spins are wager free.
I tested their withdrawals and the first withdrawal took 12 hours including verification. After that withdrawals are a breeze as I always get my money to my e-wallet in 30 minutes or less, which was very quick for me.
I am happy here and continue to deposit here every now and then. I think I would claim more bonuses if they have providers like PNG, BTG and Push Gaming, as the others do not really have the potential to give mega hits.
Dear Sir, Thank you very much for your review. We are trying to improve everyday our offerings to make the gaming experience of our players as pleasant as possible. Kindest regards, Casino Manager
I was invited to do a review here in Ask Gamblers. It wasn’t a condition to get the free spins from their campaign in LCB. In general they have good variety of bonuses and every day there is something going on in terms of entertaining the player. The withdrawal time is correct and the support is very helpful. Also the selection of games is very good.
There are games who doesn't support playing with bonus. I had problems with different providers. Also the free play is not supported in many of the providers and let’s play with your real funds instead. The wagering of the bonus is a bit hard Bonuses should be activated automatically so I won't have to contact support every time.
Just read the part of what I dislike and draw your own conclusions. There are so many trustworthy places to deposit your money to...after you read what happened here, you will think twice about this organisation:
Hello there,
I will try to keep this in line, but I will post this as a complaint AND a warning, as I think this company is using inacceptable methods in todays betting market.
I used to have an account with this service for some time now, never really been active all that much. However, I saw the offer of 10 free spins for the new slot Twin Happiness and gave it a go. I was lucky enough to end up with 8,58€ and continued to play some more in the following days, betting, casino, whatever. My balance showed 158 Euro in the end and I thought about withdrawing some of that balance, so I started the KYC-process.
An hour later I got THIS email:
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Dear Mr. XXX,
Thank you for contacting with our Customer Care and with us by mail. Your documents are verified and your account approved.
Regarding your winnings from the “10 Free Spins”, the maximum winnings that can be generated from the Free Spins, it’s $/€10. You will be able to withdraw 8.58 Euros, won from the Free Spins, with your first real withdraw. Any other funds won from this Promotion will be removed. For any further information please refer to the “Bonus Terms and Conditions” 1.1 .
Thank you for your understanding and best regards,
Finance Department
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Now, apparently “Bonus Terms and Conditions” 1.1 state, that the max winnings and cashout from a freespins-offer is 10€. Which, to ME means, that if you win 23,46€ for example with your 10 freespins, your balance afterwards shows 10€ and that's what you can cash out. This is what it's like in most casinos I have used, not to say, that most of them are willing to give you, what you win anyway...
They do state in their mail: 'the maximum winnings that can be generated from the Free Spins, it’s $/€10.'
I won 8,58€. All fine. Nothing to cap at 10 bucks here. So...voiding everything AFTERWARDS but stating THIS in their mail...ummm?!
Now it seems, they void ANYTHING at any time, that you win AFTERWARDS, which in my view is 'free play'. IF I deposited 10 bucks of my own money in addition to that, they could void all my winnings and cap it at 10€, because of that Bonus terms-thing, that was there in the first place...oh...'part of your balance was the freespins winnings'? As the minimum withdrawal amount is 10 bucks, what am I supposed to do with the 8,58€ ANYWAY? As anything will be voided, if I try to play with it...now what's the point?
And NOW...guess what happened...after I got this mail, I checked my account...and the balance on it was 0. Yes, zero. Nada. They not only took the 150 bucks I accumulated , nah they even voided the 8,58€, they talked about in their email, which I could withdraw (haha...yeah, minimum withdrawal 10 bucks, hello betzest?!).
Now, I am not even thinking about getting ANYTHING from this company ( I know I won't after this experience), but this complaint and my review should be a warning sign to all customers, or those trying their 'bonuses'. DON'T get involved with them....there are so many other trustworthy places , who won't do stuff like this. It's not worth the time, money and effort, if they not only void EVERYTHING, but also their 10 Euro-we-cap-and-void-at-any-time-we-think-it's-ok-tactics is a shame for the industry, if you ask me. Cap the winnings and the cashout from the freespins at 10 bucks, yeah. That's ok. Or put some wager-requirements in place. But if you're lucky enough to win something afterwards and then cap it all, now that's fishy. Also...see their statement in the mail and what they did. Nothing to add there.
The ICING ON THE CAKE is the voiding of even the 8,58€, which shows at least to me, what kind of organisation this is.
Avoid them, if you can...I will post this as a review as well, I think it's a good way of helping others not to get involved with companies like these. The history on here shows a lot of complaints, something you won't see even with bigger operations out there. I guess I was lucky enough not to invest any money myself...just to find out after verifying my account, that they voided EVERYTHING.
'Hey, you can withdraw 8,58€, oh wait, the withdrawal limit is 10 bucks, oh wait, now we voided all of it, HAHA, best regards, betzest!'
I got screenshots, I got their mail...I have had some experiences good and bad, but something like this...nah.
Thx for reading to everyone and I hope you can draw your own conclusions if it's worth your time, money and effort.
Dear Sir, We are sorry for the inconvenience, however according to our rules, the maximum cash out from ANY NO DEPOSIT FREE SPIN win is 10€ https://prnt.sc/p7rv4l.You accepted those rules when you registered on the site and you knew very well that there was a max cap. Let me remind you that you Free Spin win was 8.58€ https://prnt.sc/p7s0cw and you carried on playing with that amount. We are obliged to give you the Free Spin and unfortunately not any cent more. Since you never deposited in our platform, the 10€ deposit is a rule and it's a must for account verification purposes. You were invited to deposit and then to cash out the whole amount of 18.58 €. Let me remind you that those 8.58€ weren't voided, but suppressed, and the finance department would add them back on your first cash out, as the minimum withdraw amount is 10€. As they already informed you about that. I am very sorry again for the misunderstanding Kindest regards, Casino Manager
I really like the idea that every day of the week has different Bonus + Free Spins. There are also games like Viking or Narcos, two serials that I adore. Very happy with their service.
It would be great to have an erotic casino. If you had this option, your site would be perfect. Add Free Spins to other games as well. The rest is good.
I like their variety of games and bonuses. They have a very good customer care service. They have very good promotions. I like this new casino. They have a variety of games, and terms and conditions for the bonuses are OK......
There are games who doesn't support playing with bonus. We have faced some problems with different providers. The wagering of the bonus is very difficult to be completed in casino!!!! Bonuses should be activated automatically so I won't have to contact with support every time.
Good platform, fast loading of slots games and blackjack. From my experience, payments were done almost immediately. They support different currencies.
German not supported, hope they fix soon. They communicate in english, but german would be great for us, maybe even if they had a phone number on the site.
I took advantage of the reload bonus; they have reasonable wagering conditions. The variety of games it was OK. Overall this new casino it's fine. They asked me to comment on this forum if I was satisfied.
They do not have a good variety of live casino. The email subscription is a bit annoying because I don't like to get my inbox full of their offers, so again I am kindly asking you to stop sending so many emails. I can check your offers by myself.
Dear Sir, Thank you very much for you kind words, We appreciate it The live casino section very soon will be updated with many other top vendors like Evolution gaming, Lucky Streak and NETENT LIVE. As for the offers, we will make sure that our newsletter won't bother any further Thank you again, Kind regards, The casino team.
Enjoyed some free spins from the promotional offer on another forum and was asked to write a review here. The welcome offer and the everyday offers are very fun and entertaining.
There are many vendors which don't work from Australia. Many of the games won't accept free play anyway. Slots take too much time to load The rest is pretty good.
Very happy with their service. The new offers and bonuses are very inviting and entertaining. I was invited to write a review here and it's the first time in this blog too.
The slots are sometimes running slow and there is not much variation in the live casino section. The casino bonuses doesn't work automatically. New withdrawal methods should be added.
Dear Sir, Thank you very much for you kind words, We appreciate it The live casino section very soon will be updated with many other top vendors like Evolution gaming, Lucky Streak and NETENT LIVE. We are working also on the bonus automation issue, Thank you again, Kind regards, The casino team.
Just enjoyed 50 free spins from their campaign on another forum. The support is quite professional and it's easy to get the free play no deposit bonus.
I don't find many negative things to complain about. The live casino section should be more completed with vendors and games but th promotional offers are very good.
Dear Sir, Thank you very much for you kind words, We appreciate it The live casino section very soon will be updated with many other top vendors like Evolution gaming, Lucky Streak and NETENT LIVE. Thank you again, Kind regards, The casino team.
The offers are very interesting and the support is quite helpful. The free play no deposit bonus is very easy to get and also the free spin offers are quite good.
The waiting withdrawal time is the top negative side. I had to wait more than three days to get my money back. Slots take to long to load for some provider.
Dear Sir, Thank you very much for your review. We are trying to improve constantly and further optimize the user experience. Kind Regards, The casino team
The new welcome offers and bonuses are very inviting. The wagering requirements are X25 and this is not bad from the players perspective. Also they have everyday promotional offers, The site is good and the live support is very helpful.
The variety on the live casino section is no the best. They have only two live games vendors and there is no promotional offers for the live casino part.
Dear Sir, Thank you very much for the kind words. We will improve our offerings very soon in the live casino section Kindest regards The casino team
July 11, 2018: 10pm GMT:
Signed up for the $5 no deposit bonus to test out the site. After registering, I found myself unable to verify my phone number in Canada which was required to be able to receive the No deposit offer so I opened live chat. Live chat was offline, so I left an offline message explaining the situation and waited for a reply.
July 12, 2018 9am
Support replies, I explain again the situation, they ask that I try again> Second attempt fails, support informs me it will be sent to security department and they will contact me once they have resolved the situation.
July 31st 2018.
No Further contact from Betzest, email arrives promoting the $5 offer.
Sept. 22nd 2018.
After learning from a forum that the problem had finally been corrected I return to betzest and site verifies my phone number, need to send message to support to claim the deposit.. Offline again as they only work 9am-12am.
Sept. 23rd 2018:
9am(ish) Bonus is credited, gone in a flash. Not overly impressed I believe that is the end of my dealings with Betzest.
June 19th 2019: Noon(ish),
Betzest posts in forums on Ask Gamblers promoting a new bonus for Ask Gamblers members
"• In order to claim the exclusive bonus you need to P.M. our casino manager through the system and our support will add the Spins manually for you. • Free Spins are wager free – keep the winnings"
June 19 12;15pm
I return to the site and contact support, who seem unaware of promotion and ask me to hold while they check.
Support returns moments later to tell me I must first write a good review for Betzest and then return to request the spins.
I note that there is no mention of this in their forums post.
They apologize and say it is necessary.
June 19th 12:30pm (ish)
I return to AG to post this review. I cannot in good conscience post a positive review for a site that in both of my encounters with them failed to provide what they offered.
The lack of followup on my first experience had me replying to a forum member who sent me a private message about their horrid experience with "after two failed efforts to complete registration and the lack of follow up from support, I already know everything I need to about spending my money here (read: never gonna happen)"
This latest experience simply confirms my initial impression/ The 24-72hr pending period, 24hr transfer to e-wallet window, lack of deposit methods frequented by Canadians and 50x wagering on bonuses are simply further nails in the coffin.
Dear Sir Thank you for your review. You just needed to PM in this forum for the Free Spins and we would update you the free spins accordingly. That was the only condtion. There was no condition mentioned that you had to write a review. The site went through major changes these last months and most of our old issues are part of the past. We apologize for any inconvenience. Kind Regards
Betzest Casino is always among the top sites to play at. Although it is relatively young it is one of the best new online casinos in the international market and it’s honestly a very safe and secure site. And this, together with a very good selection of games, huge rewards and bonuses for players, makes it a fantastic choice for all online gamblers!
The online casino is not quite big on live games as well. The live section a offers a selection of live games like European Roulette, Black Jack, Baccarat, Tombola, Over/Under, Caribbean and Texas Hold’em bonus. These are games all available to play with live dealers. There are only two live games providers all in all.
Dear Sir, Thank you very much for your review. Our team is trying to improve every aspect of the site and ameliorate the client journey. Kindest Regards, Casino Manager
Find this online casino to be a simple and easy layout to maneuver and get to the games I like playing online.
I find their promotions, especially the wagering requirements awesome and supposedly the lowest in the industry.
I wasn’t particularly very fond of their logging in system.
Currently on my IPhone XR, on the website I find that after logging into my account, I noticed that sometimes I had to try to relog a bunch of times to stay logged in and continue playing.
Not a terrible feature and not something I have reported, I’m sure I’ll have more quirks eventually when I find them.