Betzela Casino (2022) | Review | Games - AskGamblers

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Blacklisted: Betzela Casino is a brand operated under the Betzela Affiliates program , a program which has been blacklisted due to the usage of unethical business practices in its relation with affiliates, including but not limited to lack of communication and cooperation, delayed or declined payments and unprofessional behavior.

Betzela Casino

1
CasinoRank
9
Player rating 6 reviews
We objectively review and rate online casinos, thanks to our CasinoRank algorithm built on over a decade’s experience working with casinos and players alike. Get the truth. Then play.
Players from your country are not accepted
Average complaint response time: 2 days
What we like
  • Top tier software providers available
  • Live chat is open 24/7
  • Mobile friendly design
  • User-friendly lobby
What we don’t like
  • Long pending times - 72 hours
  • General
  • Payments
  • Games
  • Customer Support
  • Responsible Gambling

Website

https://www.betzela.com

Languages

English, German, French, Spanish, Portuguese, Chinese

Established

2019

Company

Radon B.V. Casinos

Licences

Curacao

Affiliate Program

Betzela Affiliates

Restricted Countries

  • Afghanistan
    • Australian Capital Territory
    • New South Wales
    • Northern Territory
    • Queensland
    • South Australia
    • Tasmania
    • Victoria
    • Western Australia
    • Alberta
    • British Columbia
    • Manitoba
    • New Brunswick
    • Newfoundland and Labrador
    • Northwest Territories
    • Nova Scotia
    • Nunavut
    • Ontario
    • Prince Edward Island
    • Quebec
    • Saskatchewan
    • Yukon
  • China
  • Cuba
  • Denmark
  • Estonia
  • Ethiopia
  • France
  • Hong Kong
  • Iran
  • Iraq
  • Italy
  • Jordan
  • Kuwait
  • Metropolitan France
  • Netherlands
  • North Korea
  • Pakistan
  • Philippines
  • Puerto Rico
  • Romania
  • Russia
  • Slovakia
  • South Korea
  • Spain
  • Sweden
  • Switzerland
  • Syria
  • Turkey
  • United Kingdom
    • Alabama
    • Alaska
    • American Samoa
    • Arizona
    • Arkansas
    • California
    • Colorado
    • Connecticut
    • Delaware
    • District of Columbia
    • Florida
    • Georgia(US)
    • Guam
    • Hawaii
    • Idaho
    • Illinois
    • Indiana
    • Iowa
    • Kansas
    • Kentucky
    • Louisiana
    • Maine
    • Maryland
    • Massachusetts
    • Michigan
    • Minnesota
    • Mississippi
    • Missouri
    • Montana
    • Nebraska
    • Nevada
    • New Hampshire
    • New Jersey
    • New Mexico
    • New York
    • North Carolina
    • North Dakota
    • Northern Mariana Islands
    • Ohio
    • Oklahoma
    • Oregon
    • Pennsylvania
    • Rhode Island
    • South Carolina
    • South Dakota
    • Tennessee
    • Texas
    • U.S. Virgin Islands
    • Utah
    • Vermont
    • Virginia
    • Washington
    • West Virginia
    • Wisconsin
    • Wyoming
  • Yemen

Casino Type

Instant Play, Mobile, Sports

Deposit Methods

Skrill, Neteller, MuchBetter, Jeton, Zimpler, Visa, MasterCard, Paysafe Card, EcoCard, Perfect Money

Currencies

Euros, Chinese yuan, Norwegian kroner, Swiss francs, US dollars

Withdrawal Methods

Skrill, MuchBetter, Neteller, WireCard, Visa, MasterCard, Bank Wire Transfer, Interkassa

Withdrawal Times

EWallets: 0-1 hours
Bank Transfers: 3-5 days
Cheques: Not offered
Card Payments: 3-5 days
Pending Time: 72 hours

Withdrawal Limit

Not Stated

Software

NetEnt, Wazdan, Realistic Games, Red Tiger Gaming, Red Rake Gaming, Patagonia Entertainment, Playson, 1x2Games, OneTouch Games, Oryx Gaming, OMI Gaming, Revolver Gaming, World Match, Betconstruct, ZEUS PLAY, Pragmatic Play, Tom Horn Gaming, Spinomenal, Spigo, Platin Gaming, SA Gaming, Mr. Slotty, Fazi Interactive, Eye Motion, Evoplay, Merkur Gaming, Booming Games, Apollo Games, Fugaso, GameArt, Multislot, Kalamba Games, Inbet Games, Habanero, Genesis Gaming, Genii, Gamomat

RTP

Not stated

Live Chat

Contact

Support Email: [email protected]
Support Telephone: +17026054859

Deposit Limit Tool

Wager Limit Tool

Loss Limit Tool

Time/Session Limit Tool

Self-Exclusion Tool

Cool Off/Time-Out Tool

Reality Check Tool

Self-Assessment Test

Withdrawal Lock

Self-Exclusion Register Participation

No

Betzela Casino is an online casino where members can enjoy lots of different games like video slots, table games, scratch games and many more. The casino is also home to some fantastic software providers which include NetEnt and Red Tiger Gaming, The site is primarily available in English but there are other language options too and the casino can be accessed instantly through a web browser. Alternatively, players can also use the mobile casino. Betzela Casino is licensed and regulated by the Government of Curacao. 

Restricted Countries and Territories

Unfortunately, there are some country restrictions here which means some players will be excluded from opening an account. These countries include Denmark, Estonia, France, Spain, Turkey, the United Kingdom and the United States. This list could also be updated so please see ‘more casino details’ for the full list of restricted countries and territories.

Virtual Games

Players will be able to open the casino lobby and have plenty of video slots to choose from which happen to come from some of the best providers in the industry. Types of slots are categorised within the lobby to make it user-friendly and to make it easier to find games there is also a search engine available to use too. Titles include the Starburst Slot, Gemtastic Slot, Lucky Angler Slot, Dead or Alive 2 Slot, Gonzo’s Quest Slot and the Twin Spin Slot

There are lots of table games to pick from as well so players who may not want to try slots can still enjoy their time here. There are variations of blackjack and roulette and then there’s poker games like Caribbean Beach Poker. 

If players are wanting to try some video poker games these can also be easily found in the casino lobby and include games like Joker Poker and American Poker. 

Finally, there are some other games like scratch card games, virtual betting, video bingo and more. 

Live Casino

There is a live casino here as well which could be more suited to those who enjoy placing their bets with real life dealers. Their games are provided by different software providers and are available around the cock. 

Mobile Gaming

Players who may prefer betting with their mobile devices can open the mobile version of the site through most mobile devices like smartphones and tablets. Just like the web version their mobile casino has a lot of games to choose from and no app is required. Players can log in through a compatible mobile browser, no app required. 

Support

Anyone who needs help and assistance can contact the casinos customer support team. The fastest way to get help here is by opening the casinos live chat facility where a customer support agent will be on hand to help 24 hours a day, 7 days a week. Players can also email the casino should they need further assistance or for verification purposes. 

Security and Fairness

When it comes to security the casino takes this seriously which is why they have encryption methods to ensure sensitive and financial transactions are always kept safe. 

Their games are also proven to be fair as they use a random number generator to guarantee random results which cannot be manipulated in any way.

Player Reviews

9
6 reviews
Sort by
Date
Relevance
Player rating
rovelyn456
February 10, 2020
10

I think I've played in more than 70-80 Casinos till date. Even if a Casino mention mentioned that they pay Instant trust me they don't however here I discover a Casino whose payment time in AskGamblers is mentioned as 72 hours but they pay Instant, once your document is verified. So fast withdrawal means a payment paradise to players. I want to thank AskGamblers to find such a website for us. thats why AskGamblers is the best Casino hunt site. Hope they will continue to search similar sites for us.

They have good stock of games, enough of payment options. Confuse to say which part to complain. Betzela.com Home interface can be better. Its not jazzy/attractive to players but again I like their simplicity and willingness to pay so fast. They care for their players

Message
Betzela Casino
February 10, 2020



Thanks Rovelyn456, For the lovely feedback and through you we also want to thanks askgamblers for helping us whenever needed.

Keep playing. Wish you lot of Luck

yasin21
January 2, 2020
10

Well I've not reached the withdrawal stage yet but so far I liked the Casino. Although lost €10 but will try my hands for sure. I liked the overall appeal of their website. Not too many offers that means they believe in fair play. Looks interesting

Chat support is very fast but only support in English language. Would love to see them offering other popular languages though very few Casino offers such services I know. I am not complaining but telling them something they can improvise and take user experience to the next level.

Betzela Casino
January 3, 2020

Thanks Yasin for your comment. Chat in various languages and covering 24/7 is a little challenging but we will look into it. For the time being please enjoy 24/7 English chat.

Happy new year

Regards,
Ashley

kaifitho56
December 16, 2019
9

Before me many has reviewed this Casino highly. I also tried my hands a bit and won very little. I'll come again but I have some good feeling about this Casino. Very supportive chat. Huge amount of good games but you have to find out money making games.

Nothing as of now but if there is I'll definitely let the Casino know and I hope they will accept it as feedback and improve their services. Thank you

Betzela Casino
January 2, 2020

Hi Kaifitho56,

Hope you are doing fine. Sorry for the late reply because of the extended Holiday.

Thanks for showing faith in Betzela.com

Wish you a very Happy New year ahead

Regards,
Ashley

PlayHunter
November 25, 2019
6

Betzela PAYS (and FAST- even if it says up to 72 hours, both times I asked for a payout I was paid in less than one hour) !
Betzela provides a BACKGAMMON platform for real money - and this is extremely rare to find these days ! With tournaments too.

When you run into technical problems, even though there is a live chat (which is usually helpful and available 24/7) you have a very hard time to settle simple matters. For example on 1st November 2019 I asked to be contacted about news and offers only via internal message and sms (this is a setting in my profile which seems I can not adjust myself) - this never been adjusted !

Another more serious technical problem occured on 8th November 2019 when I was playing multihand (25 hands) Video Poker from Orix and the game stuck (it happened in two instances and in one of the instances I had 3 of a kind before the draw in Jacks or Better on an initial bet of €6,25 ). The game won't let me continue to play my hands. I reported the issue promtly but is not solved !

Message
Betzela Casino
November 26, 2019

Hello Denis,
Hope you are doing well

Thanks for your valuable feedback. In almost every platform where Betzela.com has advertised people have been talking about our fast withdrawal, fair play, variety of games, Lucky site etc that actually sounds heavenly to us. Thanks mate for that however we would also like to improve our Live chat based on your feedback. I passed on your feedback to the relevant department. If you ever feel the Live chat has not answered properly please write to affili[email protected] I'll take up the matter personally.
Have a nice day ahead. Take Care

Regards,
Ashley Morgan

Mil2806
November 10, 2019
10

Everything. A lot of games. Very fast verification and above all very fast withdrawl. It takes only a few minutes (with muchbetter)
Very gudd casino!!

Nothing bad to say about this casino. Everthing is perfect. The livechat, the mail.... it will be my favourite casino for a long time
I can only recommanded it!

Message
Betzela Casino
November 14, 2019

Hi Milena,

When we read such review we get overwhelmed and that motivate us to make Betzela.com a much more happening gambling site.

If you need any assistance please feel free to contact our 24/7 Chat.

Hope you will continue winning. Best of Luck

Thank you very much
Ashley

Jones_oliver
October 11, 2019
9

Nothing havoc new but lot of gaming options. Fast withdrawal has something attracted me Although won little. Today I spent some of my time here. Hope to play next week if I continue winning.

I had to contact Chat support to add my bonus manually as it was not added for me however they added it in no time. Very responsive chat support. Expecting more offers.

Betzela Casino
November 14, 2019

Hi Jones,

Sorry for commenting late. I want to take the opportunity to thank you for your feedback. It has been noticed you are not playing now a days. Request you to come back. Soon we will have more offers.

If you need any assistance please feel free to contact our 24/7 Chat.

Regards,
Ashley

1
CasinoRank
9
Player rating 6 reviews
1
CasinoRank
9
Player rating

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