General Information About Betswap Casino
Launched in 2022, Betswap Casino is a Curacao-licensed crypto casino that stands out with its vast array of games, thanks to an impressively long list of software providers. At the time of writing, we were amazed to find nearly a hundred game studios, a rarity in the online casino industry.
Not only does Betswap Casino offer an extensive catalogue of games, but it also provides exceptional customer service, with support agents being quick to help players with any issues via 24/7 live chat with virtually no queues.
Working seamlessly on desktop and mobile devices, the site can be browsed in many languages, including English, Italian, Chinese, Thai, and Vietnamese, to name a few.
You can help us improve the casino review by sharing your impressions of Betswap in the player review section below.
Payment Information and Options at Betswap Casino
Alongside renowned card providers like Visa and MasterCard, Betswap also caters to the global audience with AstroPay Card, a widely accepted e-wallet and a popular choice among online casino players.
However, Betswap seems more focused on cryptocurrencies, with a solid list of crypto coins, like Bitcoin, Ethereum, TRON, Tether, USD Coin, and Dai, among others.
Finally, the addition of UPI, Pix, and GCash points to the casino's focus on Brazilian and various Asian markets, which players from these regions will appreciate.
When it comes to deposits and withdrawals, the casino follows a rather lenient policy. Depending on the method, the minimum deposit may go as low as $1. For withdrawals, on the other hand, the casino allows unlimited cashouts, which isn't strange at crypto casinos, while the minimum amount to withdraw depends on the method.
Customer Support at Betswap Casino
The casino offers numerous communication options to assist you.
First, there are a couple social media available. The community moderators are available via Telegram and Discord channels to address all your questions and needs, and are quick on their feet, too; in our experience, they responded within seconds, a minute at the latest.
For urgent questions and immediate assistance you can also use live chat. It takes a bit of wrestling with the chat bot before reaching an agent, but it's doable. The service is available non-stop on weekdays but not weekends (you can reach it 11pm - 5am GMT on Saturdays and Sundays).
Finally, for detailed inquiries we recommend sending an email and let the casino get back to you within 24 hours.
Additionally, there is a FAQ section for latest inquiries related to crypto and blockchain questions. You can reach out through any of these channels, and the support team will respond as promptly as possible.
If the casino is unable to resolve your issue, you have the option to use the AskGamblers Casino Complaint Service and submit a complaint.
Games at Betswap Casino
Betswap Casino offers an extensive selection of over 4,700 online slots and casino games from numerous renowned providers like Pragmatic Play, BGaming and Hacksaw. You can enjoy seamless navigation and choose from various categories, including Popular Games like Sweet Bass Bonanza or the Dead or Wild Slot, Quick Games, New Games, the famous Megaways Slots, Bonus Buys and Table Games.
In addition to the vast array of slots, the casino also features a live casino section with popular table games such as Roulette - American and European Roulette, Blackjack, Game Shows and Baccarat.
Furthermore, the casino boasts a great assortment of sports betting options, catering to sports enthusiasts with a wide range of events and markets to bet on. By the time of our review, the Casino was upgrading the betting page, hence we could not find all the categories, but the announcement sounds promising.
Betswap Casino's Commitment to Responsible Gambling
Betswap Casino emphasizes responsible gambling, with a dedicated Responsible Gambling section located at the bottom of their webpage. However, currently, the only RG measure they actively support is self-exclusion.
Self-Exclusion allows you to voluntarily exclude yourself from all gambling services for a specified period, which cannot be undone once set. To initiate self-exclusion, contact the support team and specify a duration between 6 months and 5 years. The support team will guide you through the necessary steps and requirements.
While there is a section for setting personal limits within your profile after registration, it is not functional, as the option cannot be clicked. Consequently, we believe that Betswap Casino's responsible gambling measures require significant improvement to better protect and support players.
Additionally, the casino recommends taking a self-test by providing an external link to BeGambleAware, which can help you assess your gambling habits and determine if you need further assistance.
I won big at this casino, and while it took a while to withdraw, considering the amount, it was still really fast. The crypto transactions are usually instant, but for FIAT and larger sums, it's understandable that it takes a bit longer. The site’s easy to use, and the support team is always helpful, 5/5 star! Congratulations Betswap. I recommend it for anyone into crypto betting.
FIAT may take a few minutes but the support team helped me check if everything was ok. They suggested crypto to me and it was the best advice ever, I only use crypto because it's faster.