AskGamblers Quick Overview
Editor’s View
Bets.io Casino is a crypto-based casino that offers access to the world’s most popular video slots and table games. There’s also a live casino lobby with a variety of choices. You can buy crypto through their website if you’ve never used crypto. Everything you need is in the side menu, while players can also find helpful links in the footer.
- Fast withdrawals
- No payment fees
- No verification checks
- Poor responsible gambling tools
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Bets.io Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information about Bets.io Casino
Bets.io Casino has been at AskGamblers for some time now and has a high casino rating. Not only is the online casino rated highly by AskGamblers, but by our players too. You can read lots of genuine player reviews who have already tried and tested the casino, and our expert casino review is below.
If you enjoy casinos that accept crypto, you’ll be pleased to know that Bets.io is a crypto-exclusive casino, as no fiat options are available. But we’ll speak more about that below.
The casino is owned and operated by Bets Entertainments N.V. They are fully licensed and regulated by the Government of the Autonomous Island of Anjouan.
As well as being reviewed and rated at AskGamblers, the casino has received several industry accreditations and certifications. You can find more information regarding these at the foot of the casino.
- E-Wallets 0-1 hours
- Crypto Currencies 0-1 hours
- Bank Transfers Not offered
- Card Payments Not offered
- Weekend Cashouts No
- Progressive Jackpot Wins None
Payment Information and Options at Bets.io Casino
The casino supports cryptocurrencies only. You can make deposits with a regular bank card, but it will be automatically converted to an available cryptocurrency of your choice. We have listed which cryptocurrencies are supported above.
To purchase crypto with a bank card, simply go to your account's Wallet page and click the "Buy Crypto" button. Withdrawals can only be made to crypto wallets.
The minimum deposit amount per transaction is BTC 0.0001 (or equivalent), and the minimum withdrawal amount from the gaming account is BTC 0.0002. You’ll also be pleased to know that there are no fees or commissions for withdrawing.
The maximum withdrawal amount per transaction is 1BTC. The daily limit for funds withdrawal is USDT 30,000. The weekly limit is USDT 60,000. The monthly limit is USDT 100,000 or equivalent, but there could be exceptions if you’re a VIP.
The casino aims to process withdrawals as quickly as possible. The time it takes depends on the finance department, but they aim for all payout requests to be approved within 24 hours.
The casino does not carry out KYC verification checks, but you will need to confirm your crypto wallet address, which is anonymous and secure. Sometimes, the finance department will also ask you to confirm the phone number. Other than that, there are no verification procedures for making a withdrawal.
Games at Bets.io Casino
You will have access to a vast array of over 3000+ casino games, thousands of which are video slots. There are lots of software providers to choose from which have already integrated crypto into their games, like Play’n GO and Pragmatic Play.
The lobby is user-friendly and has filters and categories to find games quickly. There’s also a drop-down menu so you can search using only your favourite providers or can use the search function to find any title.
When it comes to classic casino games, the casino has plenty to offer. You can enjoy online casino table games just like in a land casino, only with even more variations. Their collection of bitcoin table games is from the likes of Betsoft and Amatic and includes RNG-based games like Blackjack, Roulette, Baccarat, Poker, Sic Bo and Craps. There are many variants which differ from game to game to provide a gratifying experience every time.
If you want a more sociable experience, check out their live dealer games by selecting providers like Evolution Gaming. You will see the action unfold in front of your eyes through HD webcams and friendly live dealers.
They promise a high-quality experience full of high levels of anonymity, super-fast transactions and low fees associated with gambling with Bitcoin. These live games include Live 3-Card Poker, Live Punto Banco and Live Casino Hold’em.
Thanks to their fully compatible mobile casino site, Bets.io Casino can be enjoyed on most mobile devices. Hundreds of the casino's most popular games can be played on the go without downloading an app. A seamless gaming experience can be reached through a compatible mobile browser.
Bets.io Casinos Commitment to Responsible Gambling
The casino promotes responsible gambling. However, their site has limited information, and we would have liked to see more.
There are some tools that you can access from your account, which include a deposit tool, to allow you to set limits on how much you are spending.
If you need to take a break from gambling, you can request a time out or self-exclude. You can chat with the casino for more information.
Customer Support at Bets.io Casino
If you need help and assistance with anything, you can contact the casino anytime. The quickest way to get help is by launching their live chat feature, where customer support agents are available 24/7.
Live chat agents are friendly and responsive. The casino aims to respond to all live chat enquiries within one minute. Initially, you will be transferred to a chatbot that can assist with some of the most common questions. However, you can transfer to a live chat agent anytime for further assistance.
You can also email the casino. This feature is also open 24/7, and the casino prides itself on fast response times within 10 minutes. However, it could take longer during busy periods.
Additionally, the casino has a great FAQ section. Various topics, including deposit and withdrawals, have been covered, so it’s worth checking out before contacting support.
Complaints
Read the complaints other players have left for Bets.io Casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
Hello there! Thank you for sharing your frank opinion. I am really sorry to hear that you are so much dissatisfied with our platform. I suppose you have faced this all due to technical maintenances that recently took place at our website. They were important for making our service much better than before. Normally there are no problems with such providers as no limit and pragmatic city, and they are available at our platform 24/7. What is more, we are working on improvement of our service always, so we are thankful for all your words, they pointed us our weak spots, and we will make sure that they will be fought forever as soon as possible. Thank you once again, we appreciate your opinion a lot, and have a nice day! With Love, Bets.io team.
Everything, especially the vip manager and his availability and help all the time. A huge plus and make it a very unique casino. I also love the feel of the website and it is very modern.
Withdrawal limits are too small, so if someone hit a jackpot or any big amount will have to divide. That into multiple months of withdrawal. Also not all providers available on all currencies.
It's a pleasure to hear this kind of feedback! Our team will pass it to our VIP department and will be glad to work harder in order to make your play in our casino more convenient. Exactly, we were working for a long time to develop such kind of support service for our valuable players, which are very lucky by nature! Financial operations are always under hard protect and close attention from financial department's side in order to avoid even a small chance to face with different problems. However, we definitely engrave in memory your feedback regarding withdrawal limits, so you cannot be worried about it. Talking about games currency ability on website, it is depends on all our player's providers with whom we cooperate.
Modern design. Won several times.
I like also their customer support because is very helpful.
Nice and beautiful interface. Many daily promotions.
TOP CASINO
The tournaments so long have to wait a lot.
After winning it is always hard to win again. I'm worried about a withdrawal of funds that almost took a week.
Wow, your personal nomination for the "Top Casino" surprised us a lot today! What could be better for that? Of course, only our range of games, the best promotions and modern website interface, as you've mentioned before in your review :) Due to this, we want to extend you our sincere gratitude for every moment, that you've spent with us as well. Bets.io casino is taking care about funds of its valuable players, so based on it, our financial "sharks" are working 24/7 in order to keep in safe your money from a lot of reasons. Anyway, we'll do our best to improve this service in the near future. We truly hope for your understanding as well!
Good selection of games. Won several times.
I like also their customer support because is very helpful.
Nice and beautiful interface. Many daily promotions.
What has happened to faster payments? The tournaments so long have to wait a lot.
After winning it is always hard to win again. I'm worried about a withdrawal of funds that almost took a week.
Thank you for all your kind words, we appreciate it a lot! Especially, our support team, which is full of professionalism and enthusiasm :) Talking about withdrawal requests, it is still working normally in a queue mode. Our financial department reviews every withdrawal request one by one and trying to do that as soon as possible, of course. Perhaps, it was not your day, but whatever, our casino can make it better anyway! Moreover, you can be sure, that we will bear in mind your important kind of feedback and do everything possible to make this process quicker! All the best!
I like this casino, it had all games. Many deposit options and fast payout. The support is very good fast and helps with any problems. The best bonuses that I see. Very nice
I think this casino is absolutely the best in the market. Huge amount of games, amazing support and a VIP manager. Hands down. Nothing bad to mention about them.
Hello there! Your review today made our team smile, thank you! We are really glad to hear that you enjoy your time with us <3 It is so important for us to hear such great words! It makes us to feel that all we do is correct, and our customers value it as well. Thank you for being so nice, we appreciate it. And we will make efforts to remain the best casino for you and other users. The future prepared a lot of great news at our casino, I promise. So stay turned on, and be the first one who will give it all a try! Have a nice day, and thanks once again. With Love, Bets.io team.
Good crypto casino. Fast KYC, fast withdrawls. Always within 1hour. The games I played were very smooth.
The website UI looks fine and works fast. Support answers fast with email.
Chat is first as a bot. Never got a support agent on the line. The new future, buying cryptos via the casino has bad exchange rates. Hope they will fix this soon or offer better rates. Miss the option to play games in Fiat currencies. Probaly in the future.
Thanks for sharing your opinion and experience in our casino, it's very helpful for another gambling players, and very important for us! We want to emphasize, that our support team working around the clock 7 days of a week, that makes player's stay in casino more comfortable during playing with us! Actually, we have a little secret, if you click on "Connect to operator" 3 times in conversation with chatbot, which truly can help with a lot of questions, you will connect to one of our professional agents immediately! Give us a promise to do so next time :) The task to show balance in fiat currency during game process is one of the main, and we are working on it. Right now, you may check your balance in USD. To do it, just click on the icon of currency at the right corner, near the button "Deposit". Last, but not least, our team will take into an account, your feedback regarding website crypto exchange. We'll review all the ways to make it possible with our partners nowadays.
Good cryptocurrency casino, very friendly customer support. They always wait and listen to my question, and give me the correct direction and advice. I love their live game.
First-time players maybe don't exactly know the rule of 3X times deposit, maybe it's about their 20% cashback calculator, so everybody should pay attention to your deposit amount.
Hello there! Thank you for all your kind words, we appreciate it a lot! Our support team is glad to know, that you enjoyed talking with us, and they will do their best to continue providing a great help! You are right, according to our terms and conditions, any deposit has to be wagered 3 times (player must place bets three times of their deposit amount) before the withdrawal of funds connected to this deposit is available. But no worries of calculating it by yourself - you always can contact our support team (they are available round the clock) and they will do it for you with pleasure! Thanks again for sharing your feedback, and have a nice day! With Love, Bets.io team.
I'm still new to this casino but I must say this is probably one of the best crypto casinos around. The platform is super fast and they've got most of my favorite game providers like Bgaming, Betsoft, Fugaso, and Play n Go.
There's really isn't much I don't like about this casino except the icons of the game on the front page could be a bit smaller so that it doesn't look clustered. And also in the deposit/withdrawals section, I would appreciate seeing online payment methods like Skrill, Neteller, etc.
Thank you so much for sharing your feedback! We appreciate having a lot of good customers, with their important to us opinion. We can assure you, our casino will surprise you with much more cool games from the best providers in the future! Also, we want to emphasize, that we've already take on account, that we need to work on improving our website's interface a little more. Talking about payments methods: we have added a possibility to buy a crypto directly from our website newly, so you can have no doubt about the new possibilities in wallet or deposit tab. That's why, you can be sure, that Bets.io will become bigger, faster and better in the near future!
Deposits are fast, site is working properly and support is always here to help when it's needed. They answer fast. The casino is one of the best for crypto.
I'd like to be able to display balance in usd on live games, and I can't access some games like pragmatic or play n go slots. Less wager on promotions might be good.
Hello there! We really appreciate your feedback, thanks for sharing it with us. Our team is always doing its best to keep you satisfied, and we are glad to hear that you are enjoying your time with us. Actually, it is the best compliment for us :) The task to show balance in fiat currency during game process is one of the main, and we are working on it. Right now, you may check your balance in USD. To do it, just click on the icon of currency at the right corner, near the button "Deposit". Thanks again for your kind words, and have a nice day! With Love, Bets.io support team.
I have just signed up not that long ago and in my opinion it is one of the best cryptocurrency playing service at the market right now. They have got most played providers. I didn't nocided any kind of problems with deposits or withdrawls. Always quick responds on live chat wich is always trying to be very helpful. I Highly Recommend!
- no Sports, Live Sports section
- it could be at least one possibility as a alternative for choosing euro currency deposit
- lock of promotions on social media
Hello there! Thank you for your fair feedback, we really value your opinion. Our support team doing their best to provide our players with quick and full response as well as correct one. However, not only support team is making efforts to provide our customers with the best. Each department is working on improvement each day, so we all are glad that you spend your time with pleasure at our casino! By the way, we added a possibility to buy crypto to direct from our website to fill up your account without additional steps to break into the game. Thank you once again for your review, and we hope fortune will lead you to winnings with us! With Love, Bets.io support team.
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Crypto deposit options are decent.
I don't actually have any more positives, apparently it needs to have 150 characters but there's nothing to fill this void.
Everything. From the moment I signed up the site kept crashing, both mobile and desktop.
I was able to play one of the decent providers for around 50 spins, then all the good providers disappeared.
When I contacted the support, they are clearly so clueless. Trying to tell me to use a VPN to locate the missing game providers, but wouldn't tell me where was best to connect to... literally making stuff up to tell their customers, that shows how bad the service is.
20 hours and they haven't fixed any of this, all of the providers still on the site are absolute garbage.
Trust me, if you're looking for a provider to use that's compatible with crypto wallets, stay the hell away from this one. They may have 24/7 support, but you may as well guess the answers for yourself, because that would be the same outcome.
No limit city, pragmatic play both not on there, they're advertising this falsely and leaving you to play these trash providers with terrible return to player ratios.
I'm pretty easily pleased and frankly, this service was embarrassing and infuriating.