Players from your country not accepted 
Average Complaint Response Time: n/a
- Home to leading software companies
- Multiple payment methods
- Live chat is 24/7
- Mobile friendly design
- Multiple country restrictions
| Website | https://www.betroom24.com/en |
|---|---|
| Established | 2020 |
| Owner | Mirage Corporation N.V. |
| Casino Promotion | Betroom24 Casino: 100% up to €250 + 25 Bonus Spins |
Betroom24 Casino is an online casino where members will enjoy lots of different games which range from slots to table games to their live casino. Players can pick from multiple providers that include well known names like Play’n GO, Microgaming, NetEnt, iSoftBet, Endorphina, Fugaso and Booming Gaming. The site supports multiple languages and can be enjoyed instantly through a web browser or on virtually any mobile device. Betroom24 Casino is licensed and regulated by the Government of Curacao.
Restricted Countries and Territories
Unfortunately, there are some country restrictions here which means some players will be excluded from opening an account. These countries include the United States of America. This list could also include more restricted countries so please see ‘more casino details’ for the full list of restricted countries and territories.
Virtual Games
There are over 3000+ games available through the casino lobby and thousands of these are the industries most popular software providers. With so many games and software vendors there is guaranteed to be something here to suit every style of player. Players can easily use the drop down boxes which can find their favorite providers or they can just search for the games they love most to save time. Titles here include the Book of Dead Slot, Razor Shark Slot, Chilli Heat Slot, Gemix Slot and Gonzo’s Quest Slot.
There is a decent variety of table games too which include popular variations of Blackjack, Roulette and Poker. Lots of the games are also themed to make it more like Vegas and give players a better all round table experience.
Players who enjoy card games may also enjoy an assortment of video poker games which include Jacks or Better, Deuces Wild and Joker Poker.
Other games in the lobby include Video Bingo and Scratch Card games.
Live Casino
In the live casino there are yet more games to entertain. They are just like the Blackjack and Roulette games we mentioned earlier only these are all hosted by real life croupiers to give an experience just like in a real brick and mortar casino. Betting limits will vary in this part of the casino.
Mobile Gaming
Betroom24 Casino also supports virtually any mobile device now. This means players can enjoy even more convenience if they want to. Games will play seamlessly through a compatible mobile browser without the need to download an app and the game selection is huge, just like on the web version.
Support
Anyone who needs help and assistance can contact the casino's customer support team by using their live chat facility which is open 24 hours a day, 7 days a week. Players can also email the casino should they need further assistance.
Security and Fairness
When it comes to security players can enjoy peace of mind thanks to the encryptions methods and firewalls that are in place. The casino will protect their players personal information and financial transactions at all costs so there are no concerns there.
Games are also monitored for fairness as the casino uses a random number generator. This ensures fair and random results every single time.
Screenshot
Sven here on behalf of Betroom24 PR. Thank you for review although it is not what we are working hard on - to be friendly, generous and loyal casino for our players. Anyway I need to comment here As I am pretty confident that things are way better than you try to present it.
Regards to our VIP program, it has certain requirements and one of these is to have 2.500 gathered points from Instant Cashback. Instead of coming to our 24/7 Live Chat and ask for your current progress till VIP progam, you decided to come to AG and drop few bad words.
Regards to your view on our "extremely poor" retention program I could not disagree more. Our main priority of all Betroom24 members including management is to take every player with respect no matter if player is registered, not registered, depositor or non depositor equally. Based on players status we just give them as much retention, free spins, cashback, reload bonuses as we can. Sometimes even more, even if we cut in our house piece of cake (edge).
In your case, you have received not only Free Spins but we also have tried to reduce your losses with adding you cashback - real money. I am not sure what exactly are you looking from our casino as everything what we offered to you was denied.
Well, one thing is sure. We can not give Jackpot to players, but everything else sure we can.
Thank you
Regards
Sven