Page 3 – Player Reviews for Betroom24 Casino
100% up to 2500 NOK + 25 Free Spins, 1st Deposit Bonus
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Great choice of slot games and excellent sportsbook. Crypto-friendly interface and gameplay. I'm absolutely happy with it. So far nothing bad to say.
My favorite casino always gives bonuses and free spins. I'm part of the VIP program as an experienced gambler and I appreciate what they are offering me. also I'm very thankful for the 24/7 support they provide I needed it a couple of times but helped me a lot I recommend this casino 100% lots of games safe to use and accepts crypto
Good casino with a good selection of games to play for all your needs easy to deposit with quick withdrawals no messing around would definitely recommend
When I have some trouble with my deposit, LiveChat helps me in a minute.
OMG. Betroom24 left me without words. Just got into their VIP program and the rewards are just kicking in.
I get 50 free spins on the newest games each Monday and 10% cashback on all my clean deposits, which is pretty amazing. Very happy and pleased!
Play 'n' go is missing but no big deal for me. Plenty of games in here.
This is some awesome casino. They are really into it. What can I say I am weak when it comes to green colors and this just hit my eyes.
Apart from that. In my opinion, this is one of the best casinos I have played on.
Deposits are quick and there are plenty of deposit methods. Also, the processing of the withdrawals are superfast and once you have verified your account there are no problems with withdrawing your winnings.
I would simply rate Betroom24 as 10/10. For their kindness with the players and their fair play.
Betroom24 has really friendly and quick customer service. I was lucky to win some good money and they verified my documents within 2 hours and processed my first withdrawal right away. Really good experience. I can highly recommend playing there.
The only thing that could be better is the withdrawal limit of 2500 per week (but I guess it’s only relevant for highrollers like me) ;)
I heard they have a VIP program for players with higher limits, maybe I will be in there soon…
Been playing at this casino, as a longtime gambler, for over 6 months and it has been a great experience. Fast deposits and withdrawals, combined with great VIP bonuses and a lightning fast customer service.
A trusted and great place to be a part of!
Quick deposit method and options available and excellent choice of games. Unfortunately that's all I can say about this site. Other than that it's a negative experience for me with this site
Extremely poor loyalty towards customers/players, free spins and loyalty bonuses are practically non existent. Deposited a lot with this site still couldn't reach VIP level, while in chat customer service only offering bonuses/free spins if you deposit more. Seems like they are doing you a favour for giving you free spins max spins maybe 30.
While playing at a site for so long you'd like to feel like you were wanted there and enjoyed the experience, you just didn't get that with this site.
Would not recommend to play here based on my own experience
Hi Shandy, Sven here on behalf of Betroom24 PR. Thank you for review although it is not what we are working hard on - to be friendly, generous and loyal casino for our players. Anyway I need to comment here As I am pretty confident that things are way better than you try to present it. Regards to our VIP program, it has certain requirements and one of these is to have 2.500 gathered points from Instant Cashback. Instead of coming to our 24/7 Live Chat and ask for your current progress till VIP progam, you decided to come to AG and drop few bad words. Regards to your view on our "extremely poor" retention program I could not disagree more. Our main priority of all Betroom24 members including management is to take every player with respect no matter if player is registered, not registered, depositor or non depositor equally. Based on players status we just give them as much retention, free spins, cashback, reload bonuses as we can. Sometimes even more, even if we cut in our house piece of cake (edge). In your case, you have received not only Free Spins but we also have tried to reduce your losses with adding you cashback - real money. I am not sure what exactly are you looking from our casino as everything what we offered to you was denied. Well, one thing is sure. We can not give Jackpot to players, but everything else sure we can. Thank you Regards Sven
Insanely great site, I am really not sure how this casino is not rated as the best one this year.
Started playing here a few days ago.
Bonuses are great, the terms are so clear that you can't make mistakes. There is no hidden stuff like most of the casinos do.
Almost all games are allowed and few ones are disabled so we don't accidentally break ToS.
On my first deposit, I managed to win and play for a long time and have fun.
Verification was clear and smooth, I think it took like few hours.
The instant cashback feature is great and you can claim it right away, a surprise I didn't even know about.
One thing I liked the most is support. I think I have spoken to 3 different persons. Response time is instant. They provided clear answers for everything while some other sites just link their ToS of 10 pages.
They were so knowledgeable and nice that I had to come here and write a review.
I would recommend this to anyone, and hope they will continue to do great work!
The only thing so far that I dislike is not finding out about this casino earlier.
Just kidding, no issues so far and hopefully it will stay like this in the future.
Good selection of games.
A lot of live casino option.
Their support is quick when you connect with them.
They offer bonuses but I don’t use them so can’t comment on that.
I would stay far far away from this casino. They say they take responsible gambling serious. But when I close my account you only need to send them an email and they will re open it within minutes.
I deposited 200 euro and won over 50k euro. The withdrawal limit was 10k per month. After a few months of me cashing out they changed the terms of conditions to 5k per month. Sketchy act.
They even lowered weekly limits as well.
There’s much more but believe me just stay away from this site. I got to withdraw almost 35k from a 200 deposited so this is not an “I lost it all angry review”
Hi B117, Sven here on behalf of Betroom24 PR Thank you for posting review although was not the greatest one. Giving us rate 1 of 10 after being cash outed 5 figure number On Time, Without Delays, Without any Additional Question and According to our T&C its just not the objective review. Nevertheless I need to comment your statements from our perspective in a more friendly and not so hostile way. As you have already stated we take responsible gaming very serious. It is true that account can be reopened when player ask for this but not every time. Before we open any player account, Reactivation form needs to be signed. In addition certain requirements have to met, before we actually open it. So its kinda not in a minute like you have stated. Regards to cashout limits there were certain changes which does not influence majority of our players. As for the exceptions we went beyond limits and suits and meet all players requirements. "I lost it all" review after being cashouted 5 figure is a comment which needs to be respected although I strongly believe majority of players will have different opinion. We are not the best, but working hard to get there! Regards Sven Betroom24
I have just decided to give a shot at Betroom24. Did few deposits for 200 and try bonus buys on money train2. After 3rd shot got lucky and cashout 1k.
Account verification was completed in less then two hours and BTC arrived one hour later.
I got cashback offer - 10% on spot with my next deposits.
Interesting approach to players, I have nothing against that.
Anyway there was some problems with free spins that were added to my acc as a welcome gesture. Couldn't load a game due to country restriction by game provider.
Another negative moment is when I got game error while playing bonus game, was pretty scared data will be lost. After restart everything in order.
Did not find ant other negative thing.
I liked that they had lots of games. Like lots every game you can think of. Casino is also fast no lagging. Menus can be a little confusing and the search option was 50/50 .
Lies, claim to have average pay out time of 4hours. Lies. I had a withdrawal pending for 12+ hours . The entire time a red bar comes up during every menu click here to cancel withdrawal. I clicked on it accidentally and the 2 options are OK or cancel I hit cancel bam funds are back.
Claims 24/7 customer support. When u click on support a questionnaire appears I filled out 3x I had a few questions. It claims someone will contact u. No-one helped me. Never heard from support 12+ hours later.
Another issue no straight to Bank cash out is available. Its either crypto or 3rd party ie ecopayz, instant teller ect..
Very few games I wanted to play were allowed with bonus eg blackjack even tho terms state 5% playthrough on blackjack. So I made a no bonus deposit only to find out 2 games I wanted to play didn't work.
Overall pretty disappointed in ask gamblers for recommending this casino.
Hi Waxman710, Sven here on behalf of Betroom24 Thank you for your review although it’s not the best we have received it from Askgambler community. Nevertheless, I will try to clear some things out. Regards to withdrawal pending time according to our terms can take up to two business days. Moreover, Betroom24 casino offers numerous withdrawal options which can be find on following link. (https://www.betroom24.com/en/info/payment-methods). It is players responsibility to read what his or her options for withdrawals are. Our support works 24/7. In the bottom right corner there is a button which is activated after you click on it. Our response time is no longer than 20 seconds and support agent should be with you. Rarely happens that someone is waiting to get free agent as we put big effort that players questions are answered as fast as possible. Regards to restricted games with active bonus it is true that is not allowed to play; Table Games, Jackpot Games, Live Casino and restricted slot games written in Bonus T&C. Unfortunately, here we are not so much different from other casinos. I will take this opportunity to thank you for your review and in the same time accept our apologizes if any inconvenience caused. We are not the best, but working hard to get there! Regards Sven Betroom24
I found here all my favourite slots. When I used welcome package, they offered me reload bonuses. In december they also had nice promotions. Withdraw time was 5h (in my case). I really didn´t notice any disadvantages. Very easy verification. Good casino!
Very good selection of bonuses, have a large selection of games, when I win the payout was quick in one hour, the live chat is very helpful, verification is very simple and quick.
Also they gave me a VIP account so I have very good cashback.
I played now here for a while, even tho it says that Sweden is restricted here on Askgamblers, there is no problem playing here what so ever.
Very friendly support, withdraws were really fast! Also pretty easy to enter VIP!
My new favourite casino!
Unfortunately Skrill deposits don't work for Sweden.
If I have to point out some disadvantage, VIP level cashback is a bit low on 1st and 2nd level.
My new favourite casino. Smooth verification, good selection of games, small or no wager to bonuses and absolutely marvellous customer service! Cashback is being collected whenever you play and surprise free spins given frequently to depositing customers. Site layout is intuitive and easy on the eyes.
Lack of Yggdrasil games and occasional server problems which are however sorted quickly are the only two things I can think of. Probably a couple of other providers are missing to some player.
Very helpful livechat, a large selection of slots and a great firs deposit bonus. The live roulette choice is amazing. After the first lost deposit, there are still quite a few bonuses available. I really like the design of the site.
In the beginning, I received their emails in spam folder, so I had quite a few problems with registration, and later missed some bonuses. Other than that, the site is very good
Great casino site, everything is nicely transparent and easy to play, I did not use any bonuses but what I could check they have a very interesting selection of bonuses, verification was easy.
I also like that they have a choice of crypto. The payout was relatively quick 24 hours, but I didn’t pay out a larger amount.
Nice promotions, all deposit options count for bonus. Smooth play, very fast verification. Also live chat was very helpful when deposit code didn't work.
Registration is very long, some most played slots are forbidden in bonus. No promotions for live casino. After depositing crypto it took a while for funds to appear on my account. Support told me I didn't pay enough TX fee...
Compare Betroom24 Casino to Other Casinos
Great casino. Good selection of slot games, and fast withdrawals. There are many great promotions, regular free spins offers. The LiveChat is available 24/7 and they are very helpful. The VIP program is nice and its easy to get the VIP level. Now they add the sportsbook, they have high odds and the max bet is good.