AskGamblers Quick Overview
Editor’s View
The smooth and modern design and outstanding visuals of BetChain Casino are something everyone will enjoy. The bonuses and promotions are highlighted and up for grabs. The website offers something for everyone, from slots and jackpot games to poker, roulette, and live casino games, so it’s just a matter of preference.
- Accepts crypto
- Diverse offer of casino games
- 24/7 live chat support
- Certificate of Trust
- Several country restrictions
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BetChain Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information About BetChain Casino
BetChain is an online casino that offers a large number of cryptocurrency payment options to players. Over the years, the casino has shown commitment to its players, providing them with tons of games to enjoy and an overall smooth gaming experience, earning them our Certificate of Trust.
The casino is owned and operated by Dama N.V. It has a Curacao gambling licence that allows the operator access to many jurisdictions worldwide.
Registration to BetChain takes a few minutes as you need to enter personal information and your phone number to get things rolling. You can choose to receive promotion offers from the casino, but once you sign in, you become eligible for the generous welcome bonus package. Choose English or German to display contents on the website, and you’re all set.
But before you start, read our expert review to learn more about this online casino and have all the information before you sign up.
- E-Wallets 0-1 hours
- Bank Transfers 3-5 days
- Card Payments 24-72 hours
- Weekend Cashouts No
- Progressive Jackpot Wins None
Payment Information and Options at BetChain Casino
As one of the casinos that accept crypto BetChain comes with various payment methods for players. As expected, you can select Bitcoin, Bitcoin Cash and Ethereum, but there are also Litecoin, Dogecoin and Tether.
The casino offers more than just cryptocurrency options. You can use credit cards, iDebit, ecoPayz and several e-wallets as your preferred deposit and withdrawal methods. The minimum deposit is €10, and the minimum withdrawal is €20 or equivalent. The maximum you can withdraw depends on the payment method you choose.
Always use the same payment option for deposits and withdrawals to shorten the processing period and prevent potential hiccups. The average withdrawal processing time is 24 hours, with the exception of bank transfers, which last up to 3 business days.
Games at BetChain Casino
With over 8,000 games, BetChain is one of the leading operators if you’re looking for variety. The casino features thousands of slots, approximately 1,500 jackpot games and over 500 table games, available in fun mode.
Because there are a lot of casino games, they are placed in different categories. First, you can choose your favourite providers and all the big names are included: Betsoft Gaming, Wazdan, Play’n GO, etc. If you click Games Collections, you’ll find different releases sorted according to themes - St. Patrick’s games, Western, Egypt, etc.
Whether you prefer progressive jackpot games or classic and modern video slots focusing on interactive gameplay, you’ll find it all at BetChain. Stepping away from slots, you’ll find many table games that include classics such as baccarat, blackjack, and roulette. Different versions of video poker and lottery are also available.
Participate in the casino’s VIP program to earn weekly benefits and rewards such as cashback, Free Spins and other valuable prizes. And don’t forget to check their tournaments or live casino games if you’re looking for extra excitement.
BetChain Casino’s Commitment to Responsible Gambling
BetChain online casino has responsible gambling options players can activate to keep their spending in check. Go to your account and set limits on deposits, losses and wagers in the “Personal Limits” section. While the limits can be changed at any point, the increase will occur after email confirmation to prevent rash decisions.
The limits can be set for one day, week or month. Remember that the loss limit is based on the initial deposit, not winnings attributed to the deposited amount.
For players who want to take a break, BetChain offers a cooling-off. Activate it for a week, a month, three, or six months and retain access to your account if you want to withdraw money. Go a step further, and you can activate self-exclusion, which can last up to a year and prevent you from accessing the casino, depositing, and withdrawing money.
The operator lists several organisations that help gamblers and urges players to seek help if they need it. You can only register to BetChain if you’re 18 or older, and the casino has the right to check your identity at any point.
Customer Support at BetChain Casino
BetChain has high-quality customer service, which you can access in several ways. Their live chat is available 24/7 with the icon at the bottom left corner, under the side menu.
Once you open the chat, enter your name and email address to activate it. You don’t have to be registered at the casino to talk to customer service, so if you’re struggling with registration or have any questions, you can contact them at any point.
At first, the casino will connect you to a chatbot, and you’ll select your preferred language. If you can’t find what you’re looking for after going through short bot answers, you can always ask for an agent, and the casino will transfer you immediately. We tested their live chat, and it works well - you won’t wait long, and the agents are attentive and friendly. Remember to rate your experience in a short survey once you close the chat.
Outside the live chat, you can always send an email. Although slightly slower, you can expect an answer from the casino with further instructions on what to do.
Complaints
Read the complaints other players have left for BetChain Casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
What I like about BetChain casino is the fact that it is one of the best casinos that offer a good note on different games to try. There are a lot of titles here that can be good to enjoy with a lot of possible winnings, making it fun to play here!!!
I think that it is a 9 for me and I think that the problem for me is that they have to add more input on the bonuses that they offer since the games here are fun to enjoy, but bonuses would surely make it easy to get more winnings than other casinos.
Thanks so much for taking the time to review BetChain! I'm thrilled you enjoy playing with us!. I'd love to hear your input on different bonuses we could offer. Currently we have Free Spins and Cashback almost daily....Thank you, again!
Well. Betchains site couldn't display, or function, more simple, and makes the casino so easy to use that no one, could have any doubt about how, when, and where. Even so, if english wasn't their customers first-language, and a great place to start as a beginner.
The simplicity of this casino is with no doubt, one of the highest points, about betchain.
They have an fine amount, of games, with a simple, well known, but great selection, and the same with the selection of game providers.
There is 2 greatest things, makes me return to this casino, now and then..
1. The minimum deposit limit,
That is 10€. Which is a huge deal for me, and a huge reason, why, I began to gamble here in the first place.
2. Their offers calendar/Or blog..
They have almost every day, A freespins offer, for a price so close too the minimum deposit amount, that it would be crazy, not to be tempted to deposit just a little bit more, to get a fair amount of freespins to this casino's everyday-changing game. ( When available of course.) It might not seem, so "abnormal", but in compare to a lot of other casinos, is This offer system/ slots-calendar just plain amazing. Keep it up!
Dislikes.. Hmm.. Well, I dont think I have had bad experiences on betchain.
But if I should choose one single thing, it would be..
Get some more games, and gameproviders. Wow.. And that's impressively, the worst I can say about this casino.
I think betchain has done a lot of effort when it comes to their design and UI. that takes a lot of great work for starters and I think they have a knack for it. There are a few games to play on this site but it is all worth it at all since they do have a better look when it comes to the part where they offer some rare bonuses as well. That makes it more attractive to many players out there and all I can say is that this casino has made a lot of effort too.
I think the cons fro this one is the less games you can play in it. I mean sites need to have a lots of those to make sure their players get the games they want. Another thing for me is the response rate for their customer service, which is a very hard one to do for some punters since they need help and no one can answer right away. That makes it hard to get a lot of winnings on this one than it seems for most of us who try to get it going and win too.
If compared to other casinos and I tried a lot of them, I don't know what to say as "major" difference and as positive in regards to other casinos. I would recommend it for fast withdrawals! It's not that bad site even though of mine.
Well, variety of games is low and the number of well-known providers also. The website is slow and looks overdue for renewal. Games that are on site are limited in comparison to other casinos (example, cannot buy bonuses, different betting options, ...).
Support on chat is "below average". It's still ok but probably some students that have generic answers. I found it strange that this site is being certified by your AG site.
And ALWAYS READ T&C. Withdrawal options are ridiculously low and are limited to 1500€ per week even though on their site and on the withdrawal page says different (higher withdrawal limits) - it cannot be changed!
Really good selection of games, I've had some big wins in the last few days, and they pay out almost instantly. Providing documentation is all up to date. Superfast at processing documentation and pay outs. Brilliant casino!
The way the scam people. English is very hard for them to understand, don't know what they talking about. Nothing good about this casino at all.
I had to ask for my first deposit FS bonus everyday and it would not be given automatically. When I ask they give in EURO when my account is in USD.
Nowhere on their website before U open the account says that most of the games are in bitcoin only. Just like bitcoin this is a virtual casino coz U won't be getting any money from here.
Hi NITESH07NTAI, Our awesome 24/7 livechat agents all speak English well. We apologize when we misspoke that we don't accept USD. USD was only recently added to our long list of accepted fiat and crypto currencies, We have thousands of games and most of our games also accept USD.
Good casino with clear and concise support. The choice of games at crazy fox is good and the site is good and practical, also when using your smartphone with no lagging at all.
Thank you for taking the time to review us! We're glad you're enjoying playing with us!
I liked the interface. Everything looks good and fine, games are downloading fast and no help is needed. The support is really helpful. So I can recommend this place.
Thank you!!!! It's great you enjoy playing with us!!!
First off I want to state that Betchain is my all time favorite casino, also the only casino I have played at for multiple years. I tried to bring my concern up to the support staff in chat(Mary) who I assume didn't take the time to read my first message because she just kept repeating the same nonsense that had absolutely nothing to do with why I was contacting support to begin with, then after I broke things down to her with step by step screenshot guidance and repeating myself a few times, finally admitted to not understanding my initial problem(Which I believe is due to not taking the time to even read my first semi-long paragraph that plainly stated what my issue is). Once she took the time to actually understand my issue she provided a very vague statement pretty much telling me Betchain reserves the right to change their Terms and Conditions whenever they want and they make an attempt to notify players of these changes when it is convenient. Basically in laymans terms they can do whatever they want when they want, which is pretty much how I took it.
I just noticed that when exchanging comp points for crypto, specifically BTC, you now get 90% less. For me currently being Gold ViP, it used to cost 90 comp points for 1 mBTC (0.001 BTC). As of just now checking the exchange rate, it now costs 90 comp points for 10% of a mBTC (0.0001). I think going from 0.001 to 0.0001 while it costing the same exact amount of comp points, and the cost in wagering to receive those comp points hasn't changed at all, I believe to be completely unfair. Because comp points are added to our accounts based on 1 comp point per 100 mBTC wagered in slots and goes up depending if it is progressive slots or card games, the price of BTC should be irrelevant and shouldn't determine when Betchain lowers the amount of BTC you get per whatever VIP level exchange rate you receive. If the price of BTC rises, that means it costs me that much more to receive each comp point, therefore shouldn't lower the amount of BTC I receive per exchanging comp points.
I believe it is the most reasonable, fair approach for the exchange rate to go back to 1mBTC(0.001). At the very least I believe an explanation is warranted on why the exchange rate is now 90% less while you must still wager the exact same amount worth of actual BTC, no matter what the price of BTC actually is, to receive a single comp point, and the amount of comp points needed to exchange remains the exact same.
This change must have happened within the past 2 weeks.
I can provide any documentation needed to show my statement to be fact, which I doubt betchain will dispute.
I love playing at betchain, I just believe some type of reasonable response to a customers legitimate complaint isn't an unreasonable request coming from a customer that has lost well over one hundred thousand euro/usd worth of multiple different types of cryptocurrency with them.
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Betchain is one of the casino that you can trust! Their verifications and withdrawal are speedy fast! What more can you ask for?
Customers support are always nice and helpful. Their games providers are often adding new games! If you thinking of joining new legit Casino this is it!
Nothing negative to say! They already legit as it is! More providers wont hurt tho lol but then again this is the real deal! No pun intended, sorry I just trying to fill the pro section 😋