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BetChain Casino

Our Rating CasinoRank
1/10
CasinoRank
Player Rating 117 reviews
7.3/10
117 reviews
Complaint Response 37 complaints
1 day avg. 37 complaints

AskGamblers Quick Overview

Editor’s View

The smooth and modern design and outstanding visuals of BetChain Casino are something everyone will enjoy. The bonuses and promotions are highlighted and up for grabs. The website offers something for everyone, from slots and jackpot games to poker, roulette, and live casino games, so it’s just a matter of preference.

What we like
  • Accepts crypto
  • Diverse offer of casino games
  • 24/7 live chat support
  • Certificate of Trust
What we don’t like
  • Several country restrictions
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


BetChain Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://www.betchain.com/
Established
2013
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
English, German, Italian, Portuguese, Spanish, French, Greek, Russian, Norwegian
Casino Type
Instant Play, Mobile, Crypto Casino

General Information About BetChain Casino

BetChain is an online casino that offers a large number of cryptocurrency payment options to players. Over the years, the casino has shown commitment to its players, providing them with tons of games to enjoy and an overall smooth gaming experience, earning them our Certificate of Trust.

The casino is owned and operated by Dama N.V. It has a Curacao gambling licence that allows the operator access to many jurisdictions worldwide. 

Registration to BetChain takes a few minutes as you need to enter personal information and your phone number to get things rolling. You can choose to receive promotion offers from the casino, but once you sign in, you become eligible for the generous welcome bonus package. Choose English or German to display contents on the website, and you’re all set. 

But before you start, read our expert review to learn more about this online casino and have all the information before you sign up.

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Complaints

Read the complaints other players have left for BetChain Casino. Learn more about complaints.

Show all complaints

Complaint Statistics

Resolved 29
Avg. Amount $ 883
Avg. Complaint Duration 5 days
Avg. Response Time 1 day

Review this casino

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Player rating
7.3/10 117 reviews

Top reviews from our players

Betchain is one of the casino that you can trust! Their verifications and withdrawal are speedy fast! What more can you ask for?
Customers support are always nice and helpful. Their games providers are often adding new games! If you thinking of joining new legit Casino this is it!

Nothing negative to say! They already legit as it is! More providers wont hurt tho lol but then again this is the real deal! No pun intended, sorry I just trying to fill the pro section 😋

What I like about BetChain casino is the fact that it is one of the best casinos that offer a good note on different games to try. There are a lot of titles here that can be good to enjoy with a lot of possible winnings, making it fun to play here!!!

I think that it is a 9 for me and I think that the problem for me is that they have to add more input on the bonuses that they offer since the games here are fun to enjoy, but bonuses would surely make it easy to get more winnings than other casinos.

Thanks so much for taking the time to review BetChain! I'm thrilled you enjoy playing with us!. I'd love to hear your input on different bonuses we could offer. Currently we have Free Spins and Cashback almost daily....Thank you, again!

user avatar
Inactive user
9/10

Well. Betchains site couldn't display, or function, more simple, and makes the casino so easy to use that no one, could have any doubt about how, when, and where. Even so, if english wasn't their customers first-language, and a great place to start as a beginner.

The simplicity of this casino is with no doubt, one of the highest points, about betchain.

They have an fine amount, of games, with a simple, well known, but great selection, and the same with the selection of game providers.

There is 2 greatest things, makes me return to this casino, now and then..

1. The minimum deposit limit,
That is 10€. Which is a huge deal for me, and a huge reason, why, I began to gamble here in the first place.

2. Their offers calendar/Or blog..
They have almost every day, A freespins offer, for a price so close too the minimum deposit amount, that it would be crazy, not to be tempted to deposit just a little bit more, to get a fair amount of freespins to this casino's everyday-changing game. ( When available of course.) It might not seem, so "abnormal", but in compare to a lot of other casinos, is This offer system/ slots-calendar just plain amazing. Keep it up!

Dislikes.. Hmm.. Well, I dont think I have had bad experiences on betchain.

But if I should choose one single thing, it would be..
Get some more games, and gameproviders. Wow.. And that's impressively, the worst I can say about this casino.

I think betchain has done a lot of effort when it comes to their design and UI. that takes a lot of great work for starters and I think they have a knack for it. There are a few games to play on this site but it is all worth it at all since they do have a better look when it comes to the part where they offer some rare bonuses as well. That makes it more attractive to many players out there and all I can say is that this casino has made a lot of effort too.

I think the cons fro this one is the less games you can play in it. I mean sites need to have a lots of those to make sure their players get the games they want. Another thing for me is the response rate for their customer service, which is a very hard one to do for some punters since they need help and no one can answer right away. That makes it hard to get a lot of winnings on this one than it seems for most of us who try to get it going and win too.

If compared to other casinos and I tried a lot of them, I don't know what to say as "major" difference and as positive in regards to other casinos. I would recommend it for fast withdrawals! It's not that bad site even though of mine.

Well, variety of games is low and the number of well-known providers also. The website is slow and looks overdue for renewal. Games that are on site are limited in comparison to other casinos (example, cannot buy bonuses, different betting options, ...).

Support on chat is "below average". It's still ok but probably some students that have generic answers. I found it strange that this site is being certified by your AG site.

And ALWAYS READ T&C. Withdrawal options are ridiculously low and are limited to 1500€ per week even though on their site and on the withdrawal page says different (higher withdrawal limits) - it cannot be changed!

Really good selection of games, I've had some big wins in the last few days, and they pay out almost instantly. Providing documentation is all up to date. Superfast at processing documentation and pay outs. Brilliant casino!

The way the scam people. English is very hard for them to understand, don't know what they talking about. Nothing good about this casino at all.

I had to ask for my first deposit FS bonus everyday and it would not be given automatically. When I ask they give in EURO when my account is in USD.
Nowhere on their website before U open the account says that most of the games are in bitcoin only. Just like bitcoin this is a virtual casino coz U won't be getting any money from here.

Hi NITESH07NTAI, Our awesome 24/7 livechat agents all speak English well. We apologize when we misspoke that we don't accept USD. USD was only recently added to our long list of accepted fiat and crypto currencies, We have thousands of games and most of our games also accept USD.

user avatar

Good casino with clear and concise support. The choice of games at crazy fox is good and the site is good and practical, also when using your smartphone with no lagging at all.

Thank you for taking the time to review us! We're glad you're enjoying playing with us!

user avatar

I liked the interface. Everything looks good and fine, games are downloading fast and no help is needed. The support is really helpful. So I can recommend this place.

Thank you!!!! It's great you enjoy playing with us!!!

user avatar

First off I want to state that Betchain is my all time favorite casino, also the only casino I have played at for multiple years. I tried to bring my concern up to the support staff in chat(Mary) who I assume didn't take the time to read my first message because she just kept repeating the same nonsense that had absolutely nothing to do with why I was contacting support to begin with, then after I broke things down to her with step by step screenshot guidance and repeating myself a few times, finally admitted to not understanding my initial problem(Which I believe is due to not taking the time to even read my first semi-long paragraph that plainly stated what my issue is). Once she took the time to actually understand my issue she provided a very vague statement pretty much telling me Betchain reserves the right to change their Terms and Conditions whenever they want and they make an attempt to notify players of these changes when it is convenient. Basically in laymans terms they can do whatever they want when they want, which is pretty much how I took it.

I just noticed that when exchanging comp points for crypto, specifically BTC, you now get 90% less. For me currently being Gold ViP, it used to cost 90 comp points for 1 mBTC (0.001 BTC). As of just now checking the exchange rate, it now costs 90 comp points for 10% of a mBTC (0.0001). I think going from 0.001 to 0.0001 while it costing the same exact amount of comp points, and the cost in wagering to receive those comp points hasn't changed at all, I believe to be completely unfair. Because comp points are added to our accounts based on 1 comp point per 100 mBTC wagered in slots and goes up depending if it is progressive slots or card games, the price of BTC should be irrelevant and shouldn't determine when Betchain lowers the amount of BTC you get per whatever VIP level exchange rate you receive. If the price of BTC rises, that means it costs me that much more to receive each comp point, therefore shouldn't lower the amount of BTC I receive per exchanging comp points.

I believe it is the most reasonable, fair approach for the exchange rate to go back to 1mBTC(0.001). At the very least I believe an explanation is warranted on why the exchange rate is now 90% less while you must still wager the exact same amount worth of actual BTC, no matter what the price of BTC actually is, to receive a single comp point, and the amount of comp points needed to exchange remains the exact same.

This change must have happened within the past 2 weeks.

I can provide any documentation needed to show my statement to be fact, which I doubt betchain will dispute.


I love playing at betchain, I just believe some type of reasonable response to a customers legitimate complaint isn't an unreasonable request coming from a customer that has lost well over one hundred thousand euro/usd worth of multiple different types of cryptocurrency with them.

BetChain Casino News

Read all news about BetChain Casino, check for updates and stay tuned for exclusive bonuses.

Join BetChain's Dazzling 10th Anniversary Celebrations
Promotion Join BetChain's Dazzling 10th Anniversary Celebrations

As the calendar flips to 2023, a thrilling celebration is underway! BetChain Casino, a trailblazer since 2013, is toasting a decade of extraordinary gaming adventures.It's not just an anniversary; it's a festival of innovation, fun, and Bitcoin-enabled gaming that transformed the online casino landscape!Every Spin is a StoryImagine a world where every game is a doorway to excitement – that's BetChain Casino for you! With an arsenal of games from iGaming giants, there's a universe of choices. Instant play? Check! Mobile gaming? Absolutely! It’s a buffet of entertainment, always ready at your fingertips!At BetChain, every bet is safe, every game is fair, and every player is valued – a true sanctuary for gaming enthusiasts!At the heart of BetChain's universe is a commitment to your security. Think of it as a fortress guarded by the license from the government of Curacao and the prestigious AskGamblers Certificate of Trust.Anniversary Bonanza – Unwrap the Fun!Ready for some anniversary magic? BetChain is pulling out all the stops! Get set for exclusive promotions that'll make your head spin – in a good way! From jaw-dropping bonuses to brand-new, thrilling games, the casino is setting the stage for an anniversary bash that will be remembered for years to come!As the confetti settles on this spectacular celebration, one thing is clear – BetChain Casino is not just about where it’s been, but where it’s headed. Here's to another decade of dazzling gaming!Congrats, BetChain!

Monthly Spotlight - AskGamblers Launches a Super Spooky yet Awesome Halloween Promotion
Industry Monthly Spotlight - AskGamblers Launches a Super Spooky yet Awesome Halloween Promotion

What happens in Vegas may stay in Vegas, but what happens here at AskGamblers and in the iGaming industry overall, must get some traction and viewing!If you’ve been on top of everything we’ve been doing throughout October, you then know our two star things so far that have happened are the launch of the super-dooper-twisty-topsy-turvy-weirdy AskMania and the launch of the AG Coin Giveaway to celebrate 10k on Instagram. Heh, if only that were all!Here’s the rundown of (some) of the most important things that have happened in the AskGamblers house in October –Ask Gamblers NoveltiesAs October is huge deal with its spooksters and creepers during Halloween, we always make sure to make a big deal out of it (what can we say, we love Halloween!) and share the enthusiasm with our players. On that note, The Witching Hour Begins for a Spooky AskGamblers Halloween Promotion, and you should definitely check it out!Speaking of big things in October, Round Two of Topsy Turvy Points Was Released, and the results were exciting, to say the least! Every Monday we update the leaderboard, so make sure you stay on top of it.Juuuuuusssst in case you missed it (although we have no doubt you’re already participating!) AG Coin Giveaway Is Afoot on AskGamblers, Celebrating 10K Insta Followers! We were incredibly excited (and still are!) to launch the promo and see how quick and well we work together when joint effort is needed!Learning with AskGamblersThe Blog section over at AskGamblers is on fire as we keep researching and targeting relevant iGaming topics to quench your thirst for some additional (gambling) knowledge. This time around, we’ve gone through Gambling Capitals of the World: Biggest and Most Famous Gambling Cities by Continent to give you an insight into how things function away from where you are, and potentially suggest your next gambling destination.Certificate of Trust for the TrustworthyThey say trust is a rather personal and relative term, but here at AskGamblers – the parameters of trust are strict and fair, and apply to everyone (no exceptions). In October, we’ve granted our Certificate of Trust to three phenomenal casinos, all of which you’ve probably played at and grew to love. The casinos which received our famous Certificate of Trust are:BetChain CasinoCrazy Fox CasinoBetchaser Casino AG Coin Is HereWith the AG Coin Giveaway launched, AG Coin became all the rage. Not that it wasn’t before but it’s now getting traction as more and more players realise how important it is. During October, Wallacebet Casino joined the crew of AskGamblers AG Coin casinos and we’re overjoyed!From now on, when you spin at Wallacebet Casino, you can be 200% surer of this casino’s honest status. Big Wins You Want to Know AboutRisk big, play big, win big – at least that’s how things work for some!As it’s been long since we’ve tracked any big wins in the iGaming industry, we were overjoyed to see that A Lucky Peruvian Punter Won Big at BetWarrior Casino, walking away with $75,000! Wohooo!But, that’s not all! There was another win, actually – one that was even bigger, over at Golden Star Casino! A Golden Star Punter Won Over $80K on Their Dracula Riches Slot which has certainly changed their life in every way possible!Reports from the IndustryA lot has happened in the iGaming industry in October! In fact, there was so many of it that 30 days weren’t enough to cover it all. However, we’ve managed to highlight these few as they’ve made a rather big boom –SiGMA did two ginormous things in October! The first one was that they Launched a Revamped Website, Now Available in FIVE Languages and the other is that they announced that SiGMA Europe Virtual Summit Will Focus on the European Gaming and Tech Marketplace. Wow!Another great thing happened in the world of iGamign, and for all the players - Oshi Casino made depositing easy by adding Sofort, Klarna, Giropay and Trustly, so next time you play there, you’ll have more options!Due to pandemic that has made mingling around (almost) impossible, a lot of fantastic conferences have moved online. ICE & iGB Affiliate London Announce Their New Dates and if you were planning to go or follow it, check out what the dates are. Aaannd, we’re ending this industry line-up with winners’ announcements at the Global Gaming Awards 2020 - because why not end with winners, right?AGCCS StatsIn October (just as every other month), our AGCCS team worked hard and delivered great results. At this time, there is $218,600.48 of recovered money, with the total of 843 received complaints. Out of the received bunch, 158 were processed and 92 resolved. There are currently 53 still ongoing, and 13 unresolved. In October, there were 287 affected casinos and a total of 689 AGCCS users.That’s it, guys! Enjoy October, and your iGaming endeavours! And, if you are by any chance on LinkedIn - you can follow us on our AskGamblers LinkedIn page, too for some cool updates!

Two Big Wins Totaling Over €300K Scored at BetChain
Big Win Two Big Wins Totaling Over €300K Scored at BetChain

October was the life changing month for one lucky player who managed to wreak a havoc with his spinning sessions, and rake in some serious money with, not one, but two big wins. Looks like lady luck has decided to make Halloween special for this bloke, and since holiday season has just begun, we would urge you to go over to BetChain Casino and see if lady luck will get you an early Christmas present.Bringing Home the BaconWe bet our life on it that this guy wasn’t planning on wining as much as he did, and certainly not winning two times in just two days difference. After logging into BetChain Casino account on October 22nd, this fella chose to hit the reels on NetEnt powered Joker Pro slot. By the state of things, this was a smart choice because this online slot awarded the guy with €100000.But hey, why stop there? Looks like this player felt that he is on a roll which is why, just two days later, on October 24th, he has decided to log into his BetChain account once again. Unlike the first time, this time around he chose to hit the reels on Endorphina powered More Fresh Fruits slot. Seems that this slot was a better choice than the previous one, and we are ready to put our money on it that he did not expect to rake in the dough again. This time he scored a big win of €206120.Take a Closer Look at the GamesIf you have never spun the reels on these two money makers, you definitely should give it a try, because, as you can see, they can be quite fruitful.Jackpot Pro is somewhat futuristic depiction on those old-school slot machines which feature BAR symbols. Game play is as simple, and it includes features such as re-spins, hot spot positions, and sticky wilds. As you can see from this example, simple doesn’t always mean low paying, if anything, it is quite the opposite.More Fresh Fruits on the other hand is Endorphina’s take on futuristic twist of old land based slot machines. Fresh Fruits seem to be ramping up the color and the brilliance. This is yet another slot with no intricate gameplay, with no additional exciting features, but yet again a slot which hands out huge winnings.Give it a TryBetChain is a bitcoin casino which has a lot to offer to their players. If you would like to check it out you should certainly do that. What is important to know, before you run over there, is that this completely safe and secure online casino is licensed by the government of Curacao, and runs on several different software providers, which means that the game choice is truly vast.If you are a slot fan, then this will be your heaven because this casino offers more than 1000 online slots, and you never know which will be your money maker. Get an account there as soon as you get the time, and test all of them, maybe next time you will be our Big Win News.

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