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Bet7 Casino

Item: Bet7 Casino
Rating: 1
Author: Bojana D.

Our Rating CasinoRank

1/10

CasinoRank

Player Rating 1 reviews

8/10

1 reviews

Complaint Response 5 complaints

4 days avg. 5 complaints

What we like

Multiple payment options
List of software providers
Live chat is available
Mobile friendly games

What we don’t like

Limited live chat hours - until 1 am
No table game section

Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.

Bojana D.

Bet7 Casino Details

Here you can find all the specific details about this casino.

General
Payments
Games
Responsible Gambling
Customer Support

Website

https://www.betseven.com/

Established

2019

Licences

Curacao Gaming Control Board

Company

Solid Minds N.V.

Affiliate Program

Bet7 Partners

Languages

English, Portuguese, German

Casino Type

Instant Play, Mobile, Crypto Casino, Sports, Live Casino

Bet7 Casino is an online casino and sportsbook home to the latest and greatest video slots, table games, live dealer rooms and more. Players can enjoy these games from a list of software providers, including Playson, Red Tiger Gaming and Betsoft.

When players visit the casino, they can use a drop-down menu to select their preferred language, and they can log in or register through virtually any device. The casino is also fully licensed and regulated by the Government of Curacao.

Restricted Countries and Territories

Unfortunately, there are some country restrictions. Some players will not be able to create an account. We will provide more information under ‘more casino details’.

Mobile Gaming

Bet7 Casino is also available on the go for players to enjoy through the latest smartphones, mobiles and tablets. Players can enjoy the same seamless experience, using one set of account details that can be used across all platforms.

Security and Fairness

There are no issues when it comes to security. The casino uses high levels of encryption and firewalls to protect personal information. Data will be encrypted before being transferred.

Their games are also fair thanks to a random number generator. Game results cannot be manipulated to favour the casino.

Deposit Methods

Visa, MasterCard, Skrill, Neteller, Bitcoin, Multibanco, Volt, Bank Wire Transfer

Deposit Fees

Withdrawal Methods

Neteller, Bank Wire Transfer, Bitcoin, Skrill

Withdrawal Fees

Withdrawal Limit

EUR 10,000 per month

Currencies

Euros

Pending Time

0-24 hours

Withdrawal Times

E-Wallets 0-24 hours
Bank Transfers 3-7 days
Weekend Cashouts No
Progressive Jackpot Wins None

Game Providers

Playson, Red Rake Gaming, Habanero, Evolution Gaming, Spinomenal, BF Games, Booongo Gaming, Hacksaw Gaming, Fugaso, Evoplay, Betsoft, Yggdrasil Gaming, Booming Games, Red Tiger Gaming, Pragmatic Play, Ezugi

RTP

Not stated

RNG Tested

Progressive Jackpots

Game History Feature

Virtual Games

The casino is home to hundreds of video slots, suitable for players who enjoy spinning the reels. There are different providers to pick from, and if players have their favourites, they can select them to help narrow down the search results. The casino also features the latest Buy Feature games for eligible countries. Some of the titles here include the Cash Volt Slot, Gonzo’s Quest Megaways Slot and Wings of Ra Slot.

There is no separate table games section, but players will find these in the search bar or simply by scrolling down in the games lobby. There are games of Blackjack, Roulette, Poker and more.

Live Casino

In the live casino are more games from the likes of Evolution Gaming and Ezugi, big names in the live industry. Players have a variety of different rooms and games to choose from, all hosted by real-life dealers. These games allow players to become fully interactive and bet against the live croupiers or other real players.

Deposit Limit Tool

Wager Limit Tool

Loss Limit Tool

Time/Session Limit Tool

Self-Exclusion Tool

Yes

Cool Off/Time-Out Tool

Yes

Reality Check Tool

Yes

Self-Assessment Test

Withdrawal Lock

Self-Exclusion Register Participation

Live Chat

24/7

Email Support

[email protected]

FAQ Section

Support

Anyone who needs help and assistance can contact the casino's customer support team. There is a live chat option available, and players can request support in multiple languages. A customer service representative will be available until 1 am.

Alternatively, players can reach out to the casino using their email address if they require additional support. This can be used around the clock, 24 hours a day, 7 days a week.

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Complaints

Read the complaints other players have left for Bet7 Casino. Learn more about complaints.

Show all complaints

Submit complaint

Bet7 Casino - Funds taken

Hello

I made deposit 200e Bet7. I play sometime and withdraw 150e. I play more and win. Made 197e withdraw cancelled later.
Now mt balance was 50e. 147 e taken from balance,

I ask for chat , they told me not accept anymore customers my county any longer. They have send me letters to deposite their site
all time. They accept my deposit. Now they dont want pay winnings.

I have take a risk. I want my withdraw done. After this free to close my account if want so.

Unresolved

€197

Bet7 Casino - They debited 73 euros from my account and blocked my account

They debited 73 euros from my account and blocked my account, citing the fact that registration from my country is now prohibited. When I checked in, registration was allowed, I sent all the documents. I have a verified account and if there were problems, I would not have passed the verification. And I was free to play there until that moment how I requested a withdrawal.

They motivate this by the fact that the company’s policy has allegedly changed, which of course was not reported, and now they can only accept players from Portugal.

That is, in essence, these scammers in one moment simply stole all the money from all the accounts of players who were not residents of Portugal.

Common scam. How did they get the license and at the moment they are working on it is unclear.

Unresolved

€73

Bet7 Casino - Delayed payment and blocked from live chat

Made account a week ago and won 1230 euro and I decide to cash out.

So I made withdrawal on 19.05.2023 (970 euro) and was waiting several days till 22.05.23 but no money seen and no information in email why money is not sent.

22.05.23 entered my account again and saw that my withdrawal has been canceled and money is bank in balance. (no email or information sent to me that payment is cancelled or that they need anything from me)

Live chat asked me to send selfie with id and next to pc with Bet7 opened.

Sent requested document and was informed that I can place new payment. So I made on 22.05.23 again new payment.

On 23.05.23 I asked when I could receive payment.

I was informed by Live chat that payment will be done shortly and crypto payment timeframe is up to 24h.

Now is over 24h and no payment is sent to my wallet and they are telling new made up stories why they will not send money.

On top of all that live chat Just banned me from live chat.

See copy/paste from live chat conversation.

Where you can see that I was banned without any real reason, Just to stop me from asking them quation what they do not want to asnwer:

---------

(06:03:58 PM) Thayná: The financial sector said that it will be processed as soon as possible. There is maintenance going on and if they process your withdrawal now, there may be an error. I think it should be resolved tomorrow.

(06:04:09 PM) Diana Gesner: No I will wait on chat

(06:04:32 PM) Diana Gesner: till it will be sent

(06:04:39 PM) Diana Gesner: You think I am that stupid?

(06:04:43 PM) Diana Gesner: first I was waiting 4 days

(06:04:55 PM) Diana Gesner: you canceled my payment without any notification

(06:05:14 PM) Diana Gesner: Today I was told that payment will be soon but up to 24h

(06:05:18 PM) Diana Gesner: that is now

(06:05:46 PM) Diana Gesner: And now you are telling me new storys that you will not send me anything today

(06:05:48 PM) Thayná: Because of your offensive language, I am banning you from chat, you will only have support by email [email protected]

Unresolved

€1230

Bet7 Casino - Delayed withdrawal due to alleged payment issues

Hello,

Made 250 euro deposit on 9.05.2023. Played several sports events and on 11.05.2023 made a withdrawal of 990 euro worth of BTC to my wallet. Now is 14.05.2023 no BTC received and do not receive any reason why it is not done from live chat. Just that there is a problem and it will be fixed soon.

So I am not sure what to do in this situation.

Unresolved

€990

Bet7 Casino - Payment pending

Ladies and Gentlemen

I opened an account on the website www.betseven7.com in my name in June 2021. Now the website is called www.betseven2.com. On June 10th, 2021 I deposited € 1,000 and in a few weeks, my account was unfortunately limited again. €2 max bet per bet.

I didn't want to continue playing with this restriction and requested a payout of €8,559.14 that I had earned over the past few weeks.

This payout was rejected and I was then informed that I can request a maximum of €1000 per payout. Is generally not common, but done. On August 3rd, 2021 I got € 1,000 on my Skrill account. Whereupon I immediately applied for another €1,000.

However, this payment was canceled again. I was informed in the chat that I can only pay out a maximum of €100 per transaction.

When asked why such radical restrictions are suddenly there, the answer was that the company does not have to state the reason. Either I accept it or I don't.

According to the employees, each payout takes a maximum of 72 hours. With almost every payout I had to go into the chat after 72 hours to ask that my payout be carried out.

On August 11th, 2021 I received the first €100 on my Skrill account. And so it went until January 23, 2022.

On November 9th, 2021 I received € 1000. Tried to say more. But this only worked once.

I was paid a total of €4,600.

However, there is still €3,959.14 in my betting account.

Now my account has been set to inactive. I can no longer log in. I was accused of things in the chat that I cannot understand. I photographed everything.

My lawyer sent a letter to betseven (see attachment). Like everything else on this page, the answer was meanness (.... You are not responsible and we should send a LETTER to Curacao....) the next bullshit at its finest. If there is only one email address from this company and it is not responsible, then who?!?!

Maybe you can help me. I got your recommendation from a friend who you have already been able to help with.

Thank you very much

Kind regards

Unresolved

€3959.14

Complaint Statistics

Avg. Amount $ 1,387

Avg. Complaint Duration 6 days

Avg. Response Time 4 days

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Player rating

8/10 ● 1 review

Top reviews from our players

woodyallen

3 years ago

8/10

Bet7 is a newcomer to the online casino industry, but I am already impressed with it partnering up with the best providers around. The site itself is easy to navigate with its user-friendly interface. I’m looking forward to seeing its collection of rewarding games grow.

Bet7’s withdrawal methods are limited only to bank transfer and crypto wallets. That’s in contrast to the number of ways you can deposit money. I hope this gets addressed soon.