b-Bets Casino

Item: b-Bets Casino
Rating: 1
Author: Sharon D.

b-Bets Casino

The casino is blacklisted.

Our Rating CasinoRank

1/10

CasinoRank

Player Rating 65 reviews

5.8/10

65 reviews

Complaint Response 108 complaints

2 days avg. 108 complaints

What we like

Offers live chat and email support
Proven fair by independent audits on the software platforms
Various languages available
Mobile-friendly casino

What we don’t like

Unavailable to players in various countries

Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.

By Sharon D.

b-Bets Casino Details

Here you can find all the specific details about this casino.

General
Payments
Games
Responsible Gambling
Customer Support

Website

http://www.b-bets.com

Established

2014

Licences

Malta Gaming Authority

Company

Condor Malta Limited Casinos

Affiliate Program

Condor Affiliates

Languages

English, Finnish, Norwegian, Portuguese, Spanish

Casino Type

Instant Play, Mobile, Sports, Crypto Casino, Live Casino

Deposit Methods

Trustly, Euteller, Zimpler, Visa, MasterCard, Siirto, Paysafecard, Skrill, Skrill Rapid Transfer, Neteller, AstroPay Card, MiFinity, Payz, CASHlib, MuchBetter, Bitcoin, Bitcoin Cash, Ethereum, Tether, Litecoin, Dogecoin, TRON, Ripple, USD Coin, Cardano

Deposit Fees

Withdrawal Methods

Trustly, MuchBetter, Bank Wire Transfer, Neteller, Skrill, Paysafe Card, MiFinity, Euteller

Withdrawal Fees

Withdrawal Limit

EUR 5,000 per month

Currencies

Euros, Norwegian kroner, Canadian dollars, Brazilian reals, Chilean pesos, Indian rupees, Japanese yen, New Zealand dollars, Peruvian nuevos soles, Russian rubles, South African Rand, US dollars

Pending Time

12-48 hours

Withdrawal Times

E-Wallets 24-48 hours
Bank Transfers 2-5 days
Weekend Cashouts No
Progressive Jackpot Wins None

Game Providers

NetEnt, Betsoft, iSoftBet, Quickspin, Bally Wulff, Booming Games, Elk Studios, Gamomat, Kalamba Games, Merkur Gaming, Oryx Gaming, Pragmatic Play, Red Rake Gaming, Realistic Games, Just For The Win, Games Global, Wazdan, 2 By 2 Gaming, Crazy Tooth Studio, Rabcat, Hacksaw Gaming, Red Tiger Gaming, Thunderkick, Gamevy, Play'n GO, Amatic Industries, Atomic Slot Lab, Big Time Gaming, Slammer Studios, Habanero, Indigo Magic, Nolimit City, OneTouch Games, Peter & Sons, Relax Gaming, Spinomenal, Tom Horn Gaming, Zitro Games, 7Mojos, Givme Games, Golden Hero Games

RTP

Not stated

RNG Tested

Progressive Jackpots

Game History Feature

Deposit Limit Tool

Wager Limit Tool

Loss Limit Tool

Time/Session Limit Tool

Self-Exclusion Tool

Yes

Cool Off/Time-Out Tool

Reality Check Tool

Self-Assessment Test

Yes

Withdrawal Lock

Self-Exclusion Register Participation

Live Chat

24/7

Email Support

[email protected]

FAQ Section

Suggest an edit

b-Bets Casino is a multi-platform online casino that features many different ways to play. Its name comes from its unique auctions that allow players to bid on bonuses and other special offers. It features slots, virtual and live table games, and others from the leading providers like NetEnt, Betsoft, Quickspin, iSoftBet and all in a convenient instant-play interface. The site is also integrated alongside a sportsbook. b-Bets Casino is licensed by Malta Gambling Authority.

Restricted Countries and Territories

b-Bets Casino does not currently accept players who live in the United States, or any US territory, Belarus, Costa Rica, Cuba, Estonia, France, Greece, Italy, Lithuania, Moldova, and the United Kingdom. The entire list of the restricted countries can be found under our casino details section.

Security and Fairness

b-Bets Casino does not appear to use any encryption on the registration page, and we are unable to determine whether or not this technology is in use in the cashier. As such, players should be very cautious about sending any sensitive information; always verify that the page is encrypted before entering any personal or financial details.

All of the games used at b-Bets Casino are genuinely fair, as shown by years of audits conducted by independent agencies like TST and eCogra.

Support

Players at b-Bets Casino can get assistance through live chat when support representatives are available. These hours are somewhat limited: 08:00 to 24:00 (CET). If live chat is offline, players have the option of emailing the casino instead.

Virtual Games

Players at b-Bets Casino will find an impressive selection of slots at b-Bets Casino. The site features games from providers like NetEnt, Nyx Interactive, and so on, through an instant-play interface. Some of the most popular games are Spiñata Grande, Gonzo’s Quest, Mad Mad Monkey, Gold Canyon slot and King of the Jungle slot.

Virtual table games are in abundance at b-Bets Casino. Players will find nearly every game imaginable, including several variants of Blackjack and Roulette as well as Baccarat, Triple Pocket Hold’em Poker, Pai Gow Poker, Craps, Cyberstud Poker, Caribbean Stud, Texas Hold’em Pro, Red Dog, Oasis Poker, and more.

Video poker players also have a lot to choose from. b-Bets Casino offers single-hand and multi-hand denominations of a number of different games including Joker Poker, Jacks or Better, Deuces Wild, Louisiana Double, All Aces, Tens or Better, Jackpot Poker, and Bonus Poker Deluxe.

Live Games

b-Bets Casino features a live casino room where players can enjoy genuine table gaming from the comfort of their own home. This section of the casino features Live Blackjack and Live Roulette hosted by real dealers, as well as Auto Roulette that is controlled by an automated mechanism. All of the games are broadcast in real-time and feature the same rules typically found in land-based casinos.

Complaints

Read the complaints other players have left for b-Bets Casino. Learn more about complaints.

Show all complaints

Submit complaint

My withdrawals was declined from 180 to 50e with two different bonuses

I deposited 50€ and wagered 2000€, and was withdrawing 140.80€, when I got a free 5€ bonus. With this 5€, I won 41,12€ after wager. Since my previous withdrawal was pending, I wasn't allowed to do another, so I decided to cancel the previous one and withdraw altogether, as my KYC was still pending.

Now that everything is clear, they state that I can withdraw max 10x bonus, which is 50€, even though clearly 140.8 were won from a 50€ deposit bonus.

What a joke.

Unresolved

€182

4 months delayed payments and no communication

Made withdrawal request 9.7.2025 for 1386e.
Got paid 693e

Quote from support:
I hope this email finds you well.

You have recently requested a withdrawal from us.

I would like to inform you that your withdrawal has been accepted, and in accordance with our Terms and Conditions the withdrawal has been split up in instalments.

The first instalment of €693 is on its way to your bank account and should arrive within 2 business days, depending on the speed of your bank. The second instalment shall be done around the 11th of August.

Let us know if you have more questions, we are happy to help you!

END OF QUOTE:

I received first and only payment around 12th of august.
After that i've sent 8-9 support requests/emails regarding situation. They just keep repeating QUOTE:

Thank you for your message.

Kindly be informed that I have not yet recieved any updates regarding this. I have raised the issue to our higher management and hopefully we will resolve this matter soon.

Thank you for your patience.

Let us know if you have more questions, we are happy to help you!

END OF QUOTE.

My last reply from them is from 7th of october, my last email to them was 2th of november where i was querying situation and asking for channels to make a complaint, 0 reply.

Im still missing half of my payments.

Unresolved

€693

They are delaying everything

I won amount of 1400€ over a week ago. I did a withdrawal and they asked same day my bank statement. I delivered it instantly in same day. In a 7 days they havent answered my questions about the situation of my withdrawal. They dont answer my emails or anything.

Even the kyc things arent working on their site. You cant send them files they want to kyc. You can send them only with email. I sent them over a week ago, and they said that they got it and are working on it but after that they wasnt answering anymore. Last message was sent for me 5 days ago, and they said that they wil give me some updates next day, but still nothing. I send them questions every day but they just dont answer.

Please help

Unresolved

€1,400

Missed withdrawals

Hi.

I would like to report an online casino called b-bets ( https://mobile.b-bets.com/fi/login ).

They have not paid me €1600 in withdrawals despite their promises(b-bets_a64ca73b-5e14-4629-94bb-f1875881ac9e), and they are not even answering me anymore.

In the screenshots of the messages, you can see how they claim that the withdrawals were sent from them weeks ago, but nothing shows up in my account. Only the first installment (€800) has come to me, but they have not paid the remaining €1600.

The dates are visible in the screenshots. In the latest email, there is a screenshot of Finnish text, which has been translated back into English with Google Translate, because I could not translate it to its original form. It is also interesting that at first they said that the withdrawal due on the second day of the month had already been sent, and when I asked about it again 1-2 days later, they said that the withdrawal is still being checked. Will I ever get my money (€1600) from them?

I was unable to attach screenshots of the messages when I asked about withdrawals. Can you please request them from me via email: [email protected]

Unresolved

€1,600

Delayed payment of 1700

Hi,

My withdrawal was approved on 19.9.24. I still haven't received the money(( 1700.00 EUR Withdrawal 19-09-2024 01:54:53 66eb846ddc7360.59148506 Approved Casino )). I have been playing at this casino about 3 years and the account has been verified.I have made successful withdrawals in the past, sometimes the payment has come in a couple of days and sometimes it has taken longer.

Resolved

€1,700

Bbets delayed withdrawal

I was promised my withdrawal within 1-2 days, it has now been 10 days and the money is still yet to reach my bank account.

Here is their response from a week ago: Dear < first name removed >

Thank you for contacting us.

Your payout of $319.08 was processed on July 22, 2024. If it has not yet arrived, please note that there may be slight delays due to varying processing times with financial institutions.

Rest assured, our team is actively monitoring the situation to ensure it reaches you as soon as possible.

We appreciate your patience and understanding.

Let us know if you have more questions, we are happy to help you!

Sincerely,

Daemon

b-Bets Player Support

b-Bets

Unresolved

$319

Closed my account and stole my winning

I played at b-bets casino, I was lucky to win 5800 euros. I ordered payment for 5000 euros and waited about two weeks, a few days ago I found out that my account is blocked and my winnings confiscated. I played only slot games, I did not violate the rules of the casino, I believe that the casino blocked my account for no reason. I can't access my account, so I have only screenshots of correspondence with casino support. Please help to resolve my issue.

Resolved

My withdrawal is delayed for a month

I did my withdrawal one month ago and still waiting for it.

I send all verification documents and everything they ask for.

When I am asking schedule for my withdrawal, they can just say they appreciate my patience. They promised that they handle withdrawals in 48 hours and now it is one month late and no one there can say any date when I can expect to get that done.

Unresolved

€5,000

Delay of the 550 EUR withdrawal by b-Bets

I have played at B-bets Casino. and deposited a total of 3000€. I made many bets and then I decided to withdraw my money.

I got my account verified a long time ago and I successfully withdrew 450€. After this, I requested a €550 withdrawal more than a month ago, but my withdrawal has still not been processed. Naturally, I cannot make new requests.

I have sent e-mail many times and I always get the same kind of answers with different words, like:

- "Thank you for your patience! We're sure you'll get some good news soon. Our department is working hard on your withdrawal.."

I have many times asked the reason or what is the problem but they have not said anything. I haven't played with bonus money at all.

Unresolved

€550

Waiting two weeks for two payments

Hello, I’m writing this complaint because I had enough of this casino payment system.

I’ve been a client for 4 years, lost a lot of money here and it’s always like this when I request a payment.

It takes weeks to be paid, they lie and you will have a feeling that they have no money to pay.

Again this month I had 2 payments processed 2 weeks ago and I wasn’t paid yet.

Had confirmation that I would receive it on Monday last week, then Wednesday, and then today. Still nothing.

I don’t know how can they have a casino running this way

Resolved

€1,150

b-Bets Casino Complaint Stats

Resolved 92 / 102

Avg. Amount $1,529

Avg. Complaint Duration 7 days

Avg. Response Time 2 days

Review this casino

Share your thoughts with other players

Player Rating

5.9/10 ● 65 reviews

Top reviews from our players

rvamma

4 years ago

1/10

Other players, please read this.
I had so bad experience with b-bets that I had to create account in AskGamblers and share my experience from b-bets. I joined at their site about one month ago. I was able to win few hundred euros. Then they asked me to verify which is okay. BUT KYC took more than 5 banking days. When finally approved, cashout took around 4 weeks. They promise it within 5 banking days but every single Monday I had to contact them again because money wasnt in my account. I literally had to wait 4 weeks to get them. During that time i didnt receive any bonuses from b-bets. Customer service was bad because they ”couldnt” help. Finally I got my moneys but it was a question of couple hundreds. I will never play here again. If you have read this, please dont join them. Bad experience.

Dear Rvamma, Thank you for your the time to write your review. We are truly sorry that you have not had a nice experience in our casino. Regarding your KYC process, our goal is to verify any player's account in the shortest timeframe possible but unfortunately, KYC process can be longer than usual due to many factors. We are sorry to see that it took so much time for your payout to arrive as this is for sure not something that is a common case as once payout is processed from our side players should receive it in up to 2 working days. Even you have received your payout in the end we would be happy to check for you what happened so please feel free to contact us over our e-mail [email protected] and we will be happy to check your account so we could avoid any similar situations in the future. Best regards Customer Experience Team

b-Bets Casino 4 years ago

taotao.jonas

4 years ago

10/10

The support is always friendly and tries to do their best to help. The page loads fast and cannot recall it has ever been down for me. They also provide nice bonuses from time to time.

Dear Taotao.Jonas, Thank you for your effort to review our casino. We are so happy to see that you like our support department as a big effort is invested from their side to be always friendly and to reply to our players in the shortest time frame possible. We hope you will keep enjoying our casino. Best regards Customer Experience Team

b-Bets Casino 4 years ago

Badluck

4 years ago

1/10

This casino site is totally waste of time. KYC takes forever and cashouts takes literally many weeks. Customer service is robotic, kind but not really helpful. Other players stay away from this site and all other sites under same owners. They are all the same. I don't play here anymore ever.

Dear BADLUCK, Thank you for taking the time to leave this review. We are sorry to see that you have had issues with your KYC process, withdrawal and that our customer support was not able to help you. Since I'm not able to access your account to check what exactly happened I would highly appreciate if you would send us an e-mail to [email protected] for us to be able to check what went wrong with your KYC and withdrawal request. Your e-mail will be highly appreciated as we will be able to check everything and improve anything that needs to be improved. Our goal is to finish any KYC process in the shortest time frame possible and once the payout is processed from our side it is visible on the bank account in up to 2 working days. I really hope that you will send us an e-mail and that we will be able to make up for this bad experience you have had. Best regards Customer Experience Team

b-Bets Casino 4 years ago

Nimenmaister

4 years ago

8/10

This Casino is what you would call a diamond in a rough! The support are phenomenal bunch and are really trying their best to help us out!

Recently they also sent emails to ask what they would like to see added in their Casino! For now I can not give me them 10 stars but once some of the improvements I wrote in the dislikes it will be a 10/10 Casino!

Payout and KYC can take a little bit longer then expected. I am not sure why a screenshot would not be acceptable as a Bank Statement and why it must be a picture or a PDF format.
But at this point this would just be nitpicking.

Karppi

4 years ago

10/10

Really good Casino! Never had any major issues. I have been getting some amazing bonuses as well as free spins!
Support respond really quick and are very helpful!

KYC can be a little bit complicated. As they ask for quite a bit of information. But my guess is that they have to ask that but that is my only little complaint!

EricNorthman33

4 years ago

10/10

Very good casino. Very fast support. Every now and then I receive nice bonus. Surprisingly fast kick can't believe that some players have issues with it.

At the moment no complaints. Everything is fine. I'm surprised with some kyc comments as in my case everything was fast.

maalien

4 years ago

7/10

Very responsive live chat and quick withdrawals at my first couple of winnings. Virtual sports games are pretty nice, the most I liked was "Instant Greyhounds". A nice feature is also so called auction where you can win different things like free spins or bonus money.

The "Game explanation" section has only a long list of games without any description or similar. The welcome bonus is issued only for your first deposit. But I hadn't any real negative impressions while playing here

aegonvi

5 years ago

1/10

Games and bonuses are good and have nice variety. Website seems to work fine and technically nothing to complain about. Pros are difficult to say because there are too many cons for this casino.

Slow withdrawal and verification. It will take weeks or even months. Very shady casino, not recommended to play there. Customer support doesn't help much.

Joanito

6 years ago

1/10

This is by far the worst casino ever.
Website has a lot of bugs or links that don't work.
Live chat only opens from 12:00/22:00 but they are not always on, most of time you have to wait hours. When you get connected to an agent they literary answer every question with: please contact us by email they do not answer anything on the livechat.
I contacted them many times by email, never got a reply not even after a week. When I sign up I clicked on NO bonus and selected casino. Somehow it still deposit money on sports wallets with bonus. I can't cancel the bonus money so I had to send an email but still no reply after 6 days. So basically never deposit here, it's the worst casino out here by far, no reply on emails or live chat. Verification of your account takes more then 2 weeks and still then they aren't verified yet. When verified your account cashouts take more then 2 weeks either

So do never ever open an account by this casino.

haaktull

6 years ago

1/10

I’ve been thought a lot of casino. It’s sad to say, but b-bets is the badest casino ever. Maybe you wonder why. Let me tell you. First of all, depositing money, is done by 20 seconds. Great enough. But what when you should verify your profile? Well. I’ve sent my documents at Sunday. Now it’s Friday and they are still pending. Same with the witrawal. Also, the costumer support, is horrible. They can’t give me a estimated time, they can’t contact the “legal department”. I’ve asked for help everyday, but nothing happens. So, guys, hold your horses, don’t sign up at b-bets. Trust me.