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Nice and simple casino that just works. This site has a lot of different games to choose from and you can just make an account and start playing. I've had no issues withdrawing money and the only time I had to contact support I received a reply in a short time which I appreciated.
Please read this before you even think to play on this casino. Websites are really really laggy and works kinda slowly most of the time. KYC Process was pretty painful and slow.
Withdraws.... If you are lucky you might get them in few weeks or months. Support is very robotic and they don't give you any real information about the progress of KYC or withdraw and so on. Also the legal department haven't answer to my questions even once. Answer what you get from support chat is to wait and nothing else.
This site keeps me entertained at all times. With so many different providers and types of games for me to choose from. Their online support chat is always fast and Friendly. Thanks.
Pretty good place for this b-Bets. Clear and good pages. I think also there are pretty good bonuses and they give loyalty bonuses sometimes. Lot of ways to play football, ice hockey, and many more games.
KYC was pretty long when it come to end. So many documents and pictures/screenshots must send. Some problem with the bonus which I don't have taken and so my wins take off me/my account.
A great variety of entertainment, and good all-around service. the withdrawal take 3 days depending on the banks which are not bad, otherwise, the site has an easy-to-read platform on sports a casino too.
Would be nice to receive more Loyalty Bonuses and I would like to swap my Bidbets Balance for free stuff like free bets in sports or free spins in the casino.
Nice deposit and loyalty bonuses.
Good and nice customer service.
Good odds for sports betting and cash-out are also possible.
Withdrawal is quite easy. If there has been a problem with withdrawals, they have been solved by customer service.
They have a very broad range of games to choose from and their promotions are abundant, also a very reliable site with no downtime and games tend to always work too.
I had some problems in the start with bonuses and cashouts but got the sorted out with support. Cashout times are unfortunately quite long and the cashout options are somewhat limited.
b-Bets has fun games and generous bonuses that gave me at least 30% of my first deposit back in three days. It’s a hefty payout considering I deposited $1,500 on my first week.
It’s rather accommodating for high rollers, too.
b-Bets Casino is one of those gambling sites that are fun at first but the magic fades after the first two weeks. The games are great and welcome bonus is cool but I see nothing to make me stay.
Sportsbook offers wide range of football leagues, bets are processed and settled rapidly. Easy deposits by card, same for withdrawals(2 business days by bank transfer-SEPA is a great option!) and speaking of withdrawals, they are approved within hours(sure the KYC involved more detailed checks and I even had to provide a personal payslip but I don't mind as long as it sped up the withdrawing process ).
Support is usually easy-going and nice.
Last but not least, great loyalty bonuses, something I haven't seen with other bookmakers.
The odds overall can be improved, support not available 24/7 via chat. While loyalty bonuses are always great to have, sometimes it's hard to complete the rollover given the markets restrictions.
Other players, please read this.
I had so bad experience with b-bets that I had to create account in AskGamblers and share my experience from b-bets. I joined at their site about one month ago. I was able to win few hundred euros. Then they asked me to verify which is okay. BUT KYC took more than 5 banking days. When finally approved, cashout took around 4 weeks. They promise it within 5 banking days but every single Monday I had to contact them again because money wasnt in my account. I literally had to wait 4 weeks to get them. During that time i didnt receive any bonuses from b-bets. Customer service was bad because they ”couldnt” help. Finally I got my moneys but it was a question of couple hundreds. I will never play here again. If you have read this, please dont join them. Bad experience.
Dear Rvamma, Thank you for your the time to write your review. We are truly sorry that you have not had a nice experience in our casino. Regarding your KYC process, our goal is to verify any player's account in the shortest timeframe possible but unfortunately, KYC process can be longer than usual due to many factors. We are sorry to see that it took so much time for your payout to arrive as this is for sure not something that is a common case as once payout is processed from our side players should receive it in up to 2 working days. Even you have received your payout in the end we would be happy to check for you what happened so please feel free to contact us over our e-mail [email protected] and we will be happy to check your account so we could avoid any similar situations in the future. Best regards Customer Experience Team
The support is always friendly and tries to do their best to help. The page loads fast and cannot recall it has ever been down for me. They also provide nice bonuses from time to time.
Dear Taotao.Jonas, Thank you for your effort to review our casino. We are so happy to see that you like our support department as a big effort is invested from their side to be always friendly and to reply to our players in the shortest time frame possible. We hope you will keep enjoying our casino. Best regards Customer Experience Team
This casino site is totally waste of time. KYC takes forever and cashouts takes literally many weeks. Customer service is robotic, kind but not really helpful. Other players stay away from this site and all other sites under same owners. They are all the same. I don't play here anymore ever.
Dear BADLUCK, Thank you for taking the time to leave this review. We are sorry to see that you have had issues with your KYC process, withdrawal and that our customer support was not able to help you. Since I'm not able to access your account to check what exactly happened I would highly appreciate if you would send us an e-mail to [email protected] for us to be able to check what went wrong with your KYC and withdrawal request. Your e-mail will be highly appreciated as we will be able to check everything and improve anything that needs to be improved. Our goal is to finish any KYC process in the shortest time frame possible and once the payout is processed from our side it is visible on the bank account in up to 2 working days. I really hope that you will send us an e-mail and that we will be able to make up for this bad experience you have had. Best regards Customer Experience Team
This Casino is what you would call a diamond in a rough! The support are phenomenal bunch and are really trying their best to help us out!
Recently they also sent emails to ask what they would like to see added in their Casino! For now I can not give me them 10 stars but once some of the improvements I wrote in the dislikes it will be a 10/10 Casino!
Payout and KYC can take a little bit longer then expected. I am not sure why a screenshot would not be acceptable as a Bank Statement and why it must be a picture or a PDF format.
But at this point this would just be nitpicking.
Really good Casino! Never had any major issues. I have been getting some amazing bonuses as well as free spins!
Support respond really quick and are very helpful!
KYC can be a little bit complicated. As they ask for quite a bit of information. But my guess is that they have to ask that but that is my only little complaint!
Very good casino. Very fast support. Every now and then I receive nice bonus. Surprisingly fast kick can't believe that some players have issues with it.
At the moment no complaints. Everything is fine. I'm surprised with some kyc comments as in my case everything was fast.
Very responsive live chat and quick withdrawals at my first couple of winnings. Virtual sports games are pretty nice, the most I liked was "Instant Greyhounds". A nice feature is also so called auction where you can win different things like free spins or bonus money.
The "Game explanation" section has only a long list of games without any description or similar. The welcome bonus is issued only for your first deposit. But I hadn't any real negative impressions while playing here
Games and bonuses are good and have nice variety. Website seems to work fine and technically nothing to complain about. Pros are difficult to say because there are too many cons for this casino.
Slow withdrawal and verification. It will take weeks or even months. Very shady casino, not recommended to play there. Customer support doesn't help much.
This is by far the worst casino ever.
Website has a lot of bugs or links that don't work.
Live chat only opens from 12:00/22:00 but they are not always on, most of time you have to wait hours. When you get connected to an agent they literary answer every question with: please contact us by email they do not answer anything on the livechat.
I contacted them many times by email, never got a reply not even after a week. When I sign up I clicked on NO bonus and selected casino. Somehow it still deposit money on sports wallets with bonus. I can't cancel the bonus money so I had to send an email but still no reply after 6 days. So basically never deposit here, it's the worst casino out here by far, no reply on emails or live chat. Verification of your account takes more then 2 weeks and still then they aren't verified yet. When verified your account cashouts take more then 2 weeks either
So do never ever open an account by this casino.
I’ve been thought a lot of casino. It’s sad to say, but b-bets is the badest casino ever. Maybe you wonder why. Let me tell you. First of all, depositing money, is done by 20 seconds. Great enough. But what when you should verify your profile? Well. I’ve sent my documents at Sunday. Now it’s Friday and they are still pending. Same with the witrawal. Also, the costumer support, is horrible. They can’t give me a estimated time, they can’t contact the “legal department”. I’ve asked for help everyday, but nothing happens. So, guys, hold your horses, don’t sign up at b-bets. Trust me.
The games and the layout are fine, also lots of bonuses, and really nice one too. The games are fun, you got a lot of variation but could be a little more.
There is just something really wrong with the withdrawal time frames. They say the money is processed immediately after the pending period, but I don't believe that is true, because this is the only casino I play where after processing the money still takes I don't know how long, and then they tell us it depends on the bank. Well my bank always processes things immediately.
I hate to say it, but it almost feels like they are doing it on purpose.
b-Bets has a very nice theme and solid layout. The Sportsbook looks great, good enough odds and the casino is great as well. Games are from the best providers, I can see they added more lately. Graphics are good too. I can't imagine why the casino is so underrated because I didn't have problems.
Dear Doniboi6, Thank you for taking the time to send us this amazing feedback. It means the world to us. We very much appreciate that you like our theme, layout and graphics. We look to add new games constantly, to keep things exciting and new, hopefully giving you the best experience we can. If there's ever anything we can do to make your experience even better then don't hesitate to contact us at any times. Best wishes, b-Bets Casino
I registered yesterday, got 5 eur after sign up and enjoyed them and the 100 Free Spins from the welcome pack. Haven't won much but I had fun on their Netent slots. Looking forward to win a big prize. I like that they have a shared wallet between caasino and sportsbook so it's nice if I win something playing slots and I decide to bet the winnings after. Wish me luck. :D
Hey dear KEESGSK, Thank you so much for taking the time to give us your wonderful feedback. We love that you had fun and enjoyed your time by playing at b-Bets. We wish you lots of winning in the future and we promise to do our best to keep you excited every time you decide to come back to us. Thank you once again for your feedback. Warm wishes, b-Bets Casino
My experience so far with b-Bets Casino was quite good. I am not a high depositor but I won 800 EUR last week and I received them in 3 days.
I am also satisfied with the support, there were nice and helpful. I will definitely keep playing here.
Dear LadeeLana, We very much appreciate your warm words about our customer support, payouts and overall experience. We would like to congratulate you on your winning! We promise that we will do our best for you to have an amazing experience every time. We wish you further winnings with us! Best regards, b-Bets Casino
Good support they are friendly only cant help you futher
I still wait for my money. I make a withdraw since 9jan.
I still dont get the money, they sad they are investigated. And still dont get a mail or anything about it.
The second withdraw I make should be on my bankaccount as well.
But they said that I have to wait
Dear MALUKUOPHEUSDEN, Thank you for taking the time to give us your feedback. We appreciate every single one of them. First of all, thank you for your kind words about our customer support. We are trying to be as helpful as possible for our players. Second of all, we are very sorry to hear you had an issue with your payment. Note that our bank transfers' estimated time frame is from 2 to 5 business days. Also our withdrawal requests are processed immediately, but we maintain a target of forty-eight (48) hours for the processing of pay-outs. We do hope that you have received your winnings by now. Thank you again for your review, we hope that you will keep playing and winning with us. Warm regards, b-Bets Casino Support
Only the support is friendly but they can't do a thing.
These are the most worse on the net when it becomes to pay outs and withdrawals.
I have pay out 3 times my winnings and 2 times it took so long to get my winnings. First of all the pending time of 48 hours is never realistic there. 2 times it was after 96 hours and the last time after 1 full week! Just the pending.
The first time that I pay out there my money came 2 weeks later! After 5 business days I contact them and they made an 'investigation' what took more than 1 week to send me and email with the message: the money bounced back from the back so we will send you the money again. And than I had to wait again 5 business days. It took totally 4 weeks to receive my money.
The second time the pending took also 96 hours and it came on the 7th business day. So I had to wait almost 2 weeks on it totally.
And now? I have still an pay out I am waiting for. I am waiting now exactly 18 days for my money since I did the pay out. And I had to receive my money at latest last Friday. Since that moment they have again an investigation running to locate my money. 6 days laters now from that moment. Still no answer, still no update, still no money. Tomorrow it's officialy 3 weeks!
It's insane that a online gambling website have a 3/3 100% score with late pay outs. And the live support? They can't do a thing. Everytime the same answers and it's never possible to contact somebody of the 'financial department'. They send you away with the same story every day. So you are always running after your money! It's a real shame.
Keep away from them.
Customer support is nice but just not helpful. They are always friendly but don't really help out.
Everything!
This casino is the worst I have ever played in. You have to wait officially 5 days for your money, but they stall it up to 3 or 4 weeks until you get it. If you ask why, they just give excuses and stall as long as it can get, completely annoying and unprofessional.
On top of this, they charge 10% transaction fee - which is really just crazy. I have never experienced anything that bad.
Do yourself a favor and never play there!!!
Absolutely nothing. Only good thing is that there is lost relics slot.
Their payments are very poor. Only international bank transfer is possible to withdraw. I have made only two withdrawals and both occasions I have had the same problem, they stall and stall the payment. First time it took more than three weeks to get my winnings and this time my payment is still in progress and I made my withdraw request 1.8.2018. I have lot of experience in different gambling sites and I strongly recommend other players not to use this online casino. Do not play in B-Bets!!!
I would not recommend this betting site. It's not worth using their free bets as they require you to turn the money over 8 times before you can withdrawal it. Furthermore, when using their SportsBook they insist you bet on outcomes with odds of least 1.8; you cannot multi to reach this figure either, the odds are simply stacked too heavily in their favour. The site itself is clunky & the support staff whilst friendly are not helpful. I was forced to wait almost a month for my winnings, which is simply not good enough. Overall, this is the worst gambling site I have ever used.
I am very happy that I found this casino. Also recommended it to my friends!
The big choice for the Slots games is awesome! As I like to play on Slots, I am never getting bored on this website.
Another of the things I love about this casino is that there are always promotions and bonuses so I can keep on playing.
The Customer Support are very friendly. They always helped me very quickly whenever I needed them.
The depositing is really easy, just a couple of clicks away.
Also I have made few withdrawals that were handled very qucikly and within two days I had the money over to my account.
I like b-bets because they are reliable, have a rich choice of games and great promotions.
Would recommend the casino to everyone! 10/10
I have been a player at Cat casino since its launch. As of today everything is working great. There were no problems and overall I was pleased with the speed and loyalty of the casino. Big selection of slots and live chat was very helpful. I play a couple times a week approximately.