Blacklisted
AurumPalace Casino is a brand operated on EveryMatrix platform and under AffPalace , a program which has been blacklisted due to the usage of unethical business practices in its relation with affiliates, including but not limited to lack of communication and cooperation, delayed or declined payments and unprofessional behaviour.
- Home to numerous software vendors
- Multiple payment options
- Live chat is open 24/7
- Mobile friendly games
- Multiple country restrictions
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AurumPalace Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
AurumPalace Casino is an online casino home to thousands of games which range from video slots and table games to live dealer games. Players will be able to enjoy numerous software vendors too such as Microgaming, Quickspin, Playson, NYX Gaming, Wazdan and iSoftBet. The site supports multiple languages and can be enjoyed instantly through a web browser or on the go. AurumPalace Casino is licensed and regulated by the Malta Gaming Authority.
Restricted Countries and Territories
Unfortunately, there are some country restrictions here which means some players will be banned from opening an account. These countries include Algeria, Australia, Belgium, Bulgaria, China, Denmark, France, Malaysia, Mexico, Netherlands, Poland, Romania, Spain and the United Kingdom. This list could also include more restrictions so please see ‘more casino details’ for the full list of restricted countries and territories.
Mobile Gaming
AurumPalace Casino is also available on the go through most mobile devices so players will always be able to take their favorite games with them. The casino works on operating systems like iOS and Android and players won’t even need to get an app. Games have been optimized to work through a compatible mobile browser which can be enjoyed from the comfort of someone's home or on the move.
Security and Fairness
When it comes to security the casino takes this seriously which is why they use encryption methods and firewalls. These are in place to ensure players personal information and financial transactions are always kept encrypted before being sent over the servers.
Games are also monitored using a random number generator which is industry standard. This means players can enjoy peace of mind when they play their favorite games. They will always get fair and random results which have not been manipulated.
- E-Wallets 0-12 hours
- Bank Transfers 1-5 days
- Card Payments 1-5 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
Virtual Games
The casino is home to over 2000+ games and many of these are the industry's finest video slots. There are numerous providers to choose from and players can easily select their favourite vendors by using the drop menu. Alternatively, players can use the search engine to find any game almost instantly.Titles here include the Immortal Romance Slot, Sakura Fortune Slot, Nero’s Fortune Slot, Big Top Slot and Cherry Blossoms Slot.
There are lots of table games to choose from as well which include traditional variations of Blackjack, Roulette and Poker. There are tables here to suit all kinds of players and some are even themed to bring more excitement.
Players who enjoy card games may also like the casino's assortment of video poker games. There are plenty to choose from like Joker Poker and Jacks or Better and some of these are multihand variations.
Live Casino
In the live casino players can enjoy yet more games with the addition of Evolution Gaming. These games are similar to the traditional table game but instead they are hosted by real life croupiers. Players can join a live studio where they can bet against the dealer or other real life players, just like in a land based casino. These games will still be open around the clock in order to cater for different time zones around the world.
Support
Anyone who needs help and assistance can contact the casino's customer support team using their live chat facility which is open 24 hours a day, 7 days a week. Players can also email the casino or use their online contact form if they need further assistance.
Complaints
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I actually thought it is a friendly and nice casino where I am supposed to be a VIP member.
The personal VIP manager answers sporadically and for e weeks you don't get any more answers from him. Yesterday the harshness I asked about my ridiculous 20 euro payout that had been waiting for 12 hours because here after a maximum of 12 hours is paid out.
in any case, it came to me very quickly and I've been waiting for over 30 hours for my payout so much on the subject of a maximum of 12 hours.