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Arlekin Casino

Arlekin Casino

The casino is closed.

Player Rating 216 reviews
9.3/10
216 reviews
Complaint Response 5 complaints
1 day avg. 5 complaints

Arlekin Casino: My Expert Opinion

With a dark background, Arlekin Casino has a simple yet appealing look. Immediately after you land on the casino page, you can choose numerous games, check out the latest winners or explore promotions and tourneys organised at the casino. The navigation is smooth and user-friendly, with everything one click away.

What we like
  • Multiple payment options
  • 24/7 live chat
  • Mobile friendly games
What we don’t like
  • Several country restrictions
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Arlekin Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://www.arlekincasino.com
Established
2021
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
English, French, German, Spanish, Portuguese, Polish, Italian, Vietnamese, Bulgarian, Norwegian, Thai
Casino Type
Mobile, Sports, Instant Play, Crypto Casino, Live Casino

General Information About Arlekin Casino

According to our experts and players who’ve already registered and played at Arlekin Casino, it is one of the best online casinos you can choose from. The casino is owned and operated by Dama N.V. and has a Curacao licence, providing a safe playing environment.

In addition, the casino boasts AskGamblers’ Certificate of Trust, proving its commitment to players and ensuring they have the best gaming experience possible. 

Registration is located in the top right corner of the gambling website. You need only some basic information to claim the welcome bonus and start playing your favourite games. You can change your language at any time and choose English, French, Portuguese, Spanish, Italian, German, or Norwegian. 

The casino has an engaging VIP program that rewards loyal players as they progress. If you want to discover other secret gems at Arlekin Casino, read our expert review before you register.

Payment Information and Options at Arlekin Casino

Arlekin Casino offers a wide range of payment methods, including VISA and MasterCard credit and debit cards and e-wallets. Not all payment methods listed on the online casino may be available in your country.

The minimum deposit and withdrawal amount is €20 or equivalent, with the exception of a few depositing methods. The maximum withdrawal amount processed to a player is €1,000 per day, €2,500 per week, and €10,000 per month.

The casino processes withdrawals from 0 to 24 hours, depending on the payment methods. Arlekin Casino doesn’t have any processing fees. Still, withdrawals via banks can result in additional charges, and they usually take a few days before you can see the money in your account. 

Customer Support at Arlekin Casino

Players can access customer support at Arlekin Casino 24/7. When you land on the casino page, the chat icon pops up in the bottom right corner. All you need to do is enter your name and email address, and you’ll be connected to a bot. However, after you answer some basic questions, you can request to be transferred to an agent, which happens instantly.

You can access support at the bottom of the page, fill out the contact form and send your query to the casino. The Arlekin Casino agents will respond to you and take it from there.

Games at Arlekin Casino

Arlekin Casino has partnered with top software providers to offer the best casino games to its players. Some top names include 1Spin4Win, Endorphina, Play’n Go, Red Tiger Gaming and many others. However, not all games may be available in your jurisdiction. 

Most games at Arlekin Casino are online slots sorted in different categories—jackpot games, bonus buys, drops and wins, etc. You can group the games by provider or simply find your favourite title in the search bar. 

If you get tired of spinning, Arlekin Casino has an outstanding live casino collection where you can enjoy the most popular tabletop games with live dealers. With thousands of different games and regular tournaments, Arlekin Casino offers hours of entertainment to all its players.

Arlekin Casino’s Commitment to Responsible Gambling

Arlekin Casino introduces different responsible gambling features to help players monitor their spending. Within your user profile, you can set your deposit, loss and wager amount limit in the Limits section. 

Your set limits take effect immediately, and you can change them anytime. However, if you increase your limit, you must confirm it by email and wait for the previous limit to expire before the new limit is set. 

Other features include cooling off and self-exclusion. With the cooling-off limit, you can stop gambling and receiving promotional materials for 1 week, 1 month, 3 months or 6 months, but you can still access your accounts to withdraw the remaining funds. On the other hand, self-exclusion deactivates your account entirely for 6 months, 9 months or 1 year.

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Complaints

Read the complaints other players have left for Arlekin Casino. Learn more about complaints.

Show all complaints
Withdrawal runaround

I made deposits and one successful withdrawal on Neteller. After first withdrawal, my Neteller account was restricted and I decided to close it rather than providing personal payment related information.

I asked in casino live chat for alternative withdrawal method and 1st time I was offered a bank transfer. Withdrawal was later cancelled. Reason: Please, order a new withdrawal to Neteller.

2nd time I was asked to make a deposit with credit card or Mifinity and after successful verification I will be able to make a withdrawal:

Chat transcript:

Me 03:59:37 pm

I only used Neteller for deposits until now. So if I make deposit via Mifinity or credit card and verify them will you allow me to make withdrawals on Mifinity or credit cards for winnings I made before (from deposits with Neteller) or will you cancel my withdrawal request and ask me to make it via Neteller again?

Isabella 04:00:47 pm

Generally, it works like this: you deposit via Mifinity and cashout via Mifinity, but sometimes there are some restrictions, that's why you were asked to use some other kind of a payment method.

Also you can see the available withdrawal methods available for your country in the Tab Payments/Withdrawal."

I made a deposit, verified credit card and made withdrawal which was canceled due to not meeting 3x deposit wagering requirement. I met wagering requirement and made withdrawal. Withdrawal was cancelled with reason: Please, order a new withdrawal to Neteller.

I contacted casino's live chat again explaining Neteller issues again and was offered a bank withdrawal which was cancelled again, reason: Please, order a new withdrawal to Neteller.

Went back to LC and agent insisted I need to make withdrawal via Neteller. I did it, it was cancelled (Maybe reason is what I was explaining to them every time I contacted casino's live chat)

Again I was asked to make withdrawal via Bank transfer, I did it. Withdrawal was in pending status for 38 hours (not 4 as stated on AG and not 24 hours as stated in casino's T&C). After 38 hours my withdrawal was cancelled and Reason: We kindly ask you to apply to Neteller online support to remove restrictions from your account. After this, kindly request a new cashout to your Neteller wallet.

OMG! Seriously? Casino with Curacao licence is not able to solve that kind of player's issue by offering alternative payment method while MGA licenced casino can simply block it???

Askgamblers please help me solving this ridiculous "issue" I can solve it for 3rd May. I can provide proof of this agonie via email

Status solved Resolved
€8,000

Arlekin Casino Complaint Stats

Resolved 5 / 5
Avg. Amount $2,733
Avg. Complaint Duration 16 days
Avg. Response Time 1 day

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Player Rating
9.3/10 216 reviews

Top reviews from our players

This is the best online casino I've found so far. This casino offers a great welcome package and a wide range of interesting games, including some that I hadn't seen before. Wow!

I was able to quickly register an account here and start playing. The welcome pack helped me to increase my initial balance by almost three times, thanks to the starting bonuses and a bit of good fortune. Then I lost almost all my money, but I got a lot of emotions! Nowadays, I play poker most of the time, and when I get bonuses from the giveaways, I use them to play slots. In terms of the variety of games, this casino is pretty cool and interesting.

Sometimes it takes a while to withdraw money because they have to check the data. This is generally a good thing because it means that only I can access my balance. I'm not going to change my rating for this.

I started out with small deposits, but they weren't enough for the long game. After the first withdrawal, I realized that the casino wasn't cheating and started increasing my deposits. Now, I play almost every day, and thanks to bonuses, I have a great time spinning slots. I like that there are so many top providers connected, so you can find something to play for any taste.

I try to take part in as many events as I can, as there are lots of bonuses and giveaways, and I like the way this casino interacts with players. It’s really easy to make deposits here, especially with the new fast deposit window. I like poker with a live dealer more than other games because I like the special atmosphere.

I've read a lot about this casino having lots of quality games, but I want to say a few words about the support team. The first time I spoke with them was during the verification process, and they were really helpful! They're always there to help with any problems I may have. I've been playing at this online casino for a while now, and I've found it to be much better than any others.

The verification process took a little longer than I expected, but it was worth the wait. Once I got through, I was able to activate my account and start playing.

I started with small deposits and gradually increased the amount. This online casino is very reliable, and I've never had any issues with it. I don’t really like slots, but it’s fun and cool to play with a real dealer. So it's a great place to unwind after a very hard day.

One minor issue is that there are a lot of slots, but personally, I wasn't interested in them. Otherwise, I have no complaints. Everything is excellent.

I've found that this online casino is fair and reliable. I've never had any problems with withdrawing my winnings, as long as I play. They often offer a lot of free spins, and there's also rakeback. I don't make very large deposits, but I think it's great that they introduced loot boxes because you can win a significant bonus.
I enjoy playing here, and I highly recommend Arlekin. It’s a relatively new casino that’s growing fast.

I don't have any complaints. In terms of money and service, they're doing a great job. The only thing is that the support team doesn't respond instantly, but I don't think that's a big deal.

I'm not going to go into too much detail, but I'll just say that it's a great, reliable online casino. In my opinion, the overall quality is above average. The variety of games is good, but I feel like the game catalog could offer something a little more unique. Other than that, everything is really good, especially the stability of the site, the support team, and the interaction with players through contests, tournaments, and other things.

In my opinion, the best thing about this casino is that it offers comfortable conditions for playing, a great atmosphere, and they always pay on time. I usually stop playing if there are any questions about money, delays, or anything like that. But here, everything is great, and there are lots of convenient ways to withdraw money.

I'd like to see more different games and events with the giveaway of promo codes and prizes. There are plenty of them, but I’d love to see even more. It’s not a downside, but a wish of an active player.

What can I say about Arlekin? It's a great place to escape from reality and forget about all my problems. Playing here is fun, and I get a lot of different emotions. Plus, from time to time I win good sums. Of course, I lose a lot of money too, but I win back with bonuses, free spins, and rakeback. All in all, it's a good casino.

I haven't found any serious disadvantages. Registration does take a bit longer than I'd like, but it seems like most people have had similar experiences in other reviews. I'm sure the team will find a solution soon. They're always helpful and responsive.

Arlekin Casino News

Read all news about Arlekin Casino, check for updates and stay tuned for exclusive bonuses.

Arlekin Casino Joins the Family of AskGamblers Certified Casinos
Industry Arlekin Casino Joins the Family of AskGamblers Certified Casinos

Getting AskGamblers Certificate of Trust is no easy task, but a deserving online casino manages to pass all of the hurdles and proves its worth every once in a while!Arlekin Casino is the latest to pass all our tests and be graced with our Certificate of Trust badge.Arlekin Casino Joins Our Family of Trusted CasinosWe handpick our casinos to make sure we're only choosing the ones we believe you can place your trust in. Our Certificate of Trust singles out the most secure online casinos in the industry, and Arlekin Casino has ticked all the boxes.Arlekin Casino passed our test with flying colours and successfully joined the AskGamblers family of certified casinos! We've had our eye on Arlekin Casino for some time, and we are happy to confirm this is a casino you can trust. Arlekin is transparent, customer-oriented, and willing to solve any issues as soon as possible, and that's exactly what we are looking for when awarding our badge of trust!The most important thing about Arlekin Casino is their clean complaints history here on AskGamblers! In other words, AskGamblers players haven't filed a single complaint against this casino since it joined our ranks!AskGamblers players haven't filed a single complaint against Arlekin Casino since it joined our ranks.Arlekin Casino also boasts an amazing CasinoRank score of 8.33, which is another proof of their worthiness. In addition, the casino runs fair, secure, and honest operations and is licensed by a reputable licensing authority for your peace of mind!Give Arlekin Casino a Shot… and we guarantee you won't be disappointed! Check out Arlekin Casino bonuses and pick the ones that meet your needs!Let's congratulate Arlekin Casino and wish them to remain excellent in the future!

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