Page 8 – Player Reviews for Arlekin Casino
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Greetings, lopesty ! Thank you for your review! We try to make sure everything is as fast as possible! Regards, Arlekin team.
This site has a lot of decent and solid games and it's selection, plus you are given that it comes with well known vendors and providers as well. Also it's good that they have multiple payment options, Mobile friendly which is a must in my opinion and one factor that I really appreciate is the live chat which covers a 24/7 live chat and is multi lingual at the same time.
It is great that it has a multi lingual live chat. However it makes no sense if you have that feature yet the casino itself has a lot of restriction on multiple countries.
Greetings, evrardvic ! Thank you for your kind words! Regards, Arlekin team.
There are so many awesome games to choose from and play. The staff respond very fast and they are very friendly and go out of their way to help u with anything. I like the casino.
Good service and awesome people there. And you can always be sure you will get paid when you make a withdrawal and it usually does not take long time to get the money from the casino site on your bank account.
There is really nothing I don’t like with this casino. My experience with this casino has been nothing but positive. I don’t have anything negative to say.
Greetings, majdan95 ! Thank you for your review. It's reviews like this that make us realize that everything we do is not in vain! :)) Regards, Arlekin team.
Relatively new casino from a trusted Dama group. Smooth layout and easy to navigate lobby. Very nice loyalty program and many deposit bonuses starting from the very beginning as you sign up. I personally was bombarded with surprise bonuses even when I deposited raw cash after I used all the welcome bonuses ( 100-200% bonuses added to my balance without even asking which was nice ).
KYC was done almost instantly along with my first withdrawal and all of that in the middle of the night, so no waiting for business hours and I had my money in my Skrill wallet within 15 minutes and that's always good for impatient players.
Support is always helpful and fast. One of my favorite casinos!
Just one tiny flaw here. The rewards from the Loyalty program as you progress in it are added to the balance as bonus money instantly after you reach a certain level and that can be problematic because there is a max bet of 5€ on them. My experience was I was buying bonuses with raw cash and the last Bonus Buy I did was exactly at the point of entering a new "level" in the Loyalty program and I was automatically awarded 100€ to the balance AFTER my Bonus Buy ended but the cost of the Buy, of course, overreached the 5€ max bet mark and was already added to the wagering. These kinds of loyalty rewards need to be just sent to your profile promo page for the player to activate them whenever he sees fit and therefore not breach any max bet rules if he plays a bigger bet with raw cash at that very moment he reaches the new Loyalty level. I manage to cash out several hundred € from that reward but I was warned that I surpassed the 5€ max bet by that one Bonus Buy I did and next time the money will be canceled upon withdrawal. Fix this and maybe a little bigger cashout limits and you're absolutely golden!
Greetings, MonakoVolatile ! Thank you for such an extensive review, and thank you for being with us! It's always nice to see when people know what they're talking about and what they need. I'll pass on your comment to the management, I think they'll figure something out. Regards, Arlekin Team.
Nice casino. Friendly support.
Have an ok/good selection of bonuses.
All of the essential providers are in place.
No problems with loading/crashing slots.
KYC was quick and painless.
It's probably a little bit low daily and weekly limits on withdraw. Depends on player I guess.
The timeframes on «pending» are not very accurate. 1-4 hours didn't happen for me.
Crypto deposit and withdraw. About 4 days before it was processed and in my wallet. This isn't a big problem, but would be nice to know beforehand.
Greetings, Grevlingkongen ! Thank you for your kind words. We are very sorry that you have encountered delays. We process all payments in 24 hours, but there are situations when the payment systems themselves can take a long time to deliver money. In any case, we try to do everything possible to speed up the withdrawal of funds. Regards, Arlekin team.
Nice bonus, good and fast service. The service is 24/7 very fast. They give you plenty of free spins and many other more. They have all games that you need to high win. My favorite casino.
As many games as they offer the casino is quite new so they don't have all their features solidified yet. Their payment methods for other currencies and countries can be lacking so that should be a priority for them if they want to add more players.
Greetings, Cookiemon ! Thank you for your kind words! We are actively working on increasing both the gaming platforms and the expansion of payment solutions. Regards, Arlekin team.
Fast withdrawals simple veryfication many games and bonuses. Many options deposit and withdrawals. Many providers. Support is helpful. Great casino overall as most dama ones are
I don't like the withdrawal limits pr day/week, its too low
Also I don't like that you cant que more than the daily withdrawal. Therefore the money stays in your account and is usable.
Greetings, papachmiel ! Thank you for the positive review! We are working on a new system of limits. As soon as it will be ready - we will tell you about it at once! Regards, Arlekin team.
I don't know what to say good, I played here just for the simple fact that they are part of the Dama group and can deposit using myfinity. They seem to have a pretty good rtp
It does not respect the maximum waiting time of a withdrawal that is 1-4 hours. The first withdrawal was one of 150 euros, made from free spins on it they accepted very quickly. Now, I was lucky and I managed to make 4500 euros. The withdrawal has been pending for over 12 hours. The first time, they canceled my withdrawals ( I did more because the limit is 1000 euros per day) . The first time they canceled my withdrawals even though the account was fully verified and they asked me for a selfie.After I sent them the selfi, it was already over 12 hours and not even the first withdrawal was processed. So, those of you who play large sums, be careful because you will have difficulty taking your money. I will come back with another review depending on how things will evolve and how quickly I will receive my money
Greetings, palin ! I'm sorry you're having trouble on our project. We try to avoid such situations, but even if mistakes occur - we work on them carefully. We also have limits on withdrawal per day/per week/per month and specialists make payments according to the rules. Please contact your manager and we will be sure to smooth over all the angles to change your mind for the better! Regards, Arelkin Team.
Good range of providers
Fast verification
Fast withdrawals
Plenty of payment methods, both deposit and withdrawal
Overall good looking casino, with fast support with livechat
I don't like the withdrawal limits pr day/week, its too low
Also I don't like that you cant que more than the daily withdrawal. Therefore the money stays in your account and is usable.
Greetings, Jaffalaffa! Thank you for your kind review. We do our best to ensure that payments are made without delay. Regards, Arlekin team.
Really love this casino, especially:
- fast withdrawals
- wide range of different providers
- a lot of bonuses even after welcome promotion
- fast and helpful live chat support
- sports betting available
- nice website design and easy to navigate through
There aren't any big issues with this casino
I only miss slots from Hacksaw provider and maybe some more betting options in Sports (especially live betting).
Greetings, mihagrasic! Thank you for your review. We are glad that you like it here. I understand you, I will be sure to pass on your wishes. Regards, Arlekin team.
Great casino overall as most dama ones are.. With Good software providers and alot of deposit and withdrawal options are available
Nice layout and speed of the slots are good
Withdrawal times vary for me my recent withdrawal took 5 days via skrill to be processed which is not usual for dama run casinos.
My previous withdrawal was a lot faster than this.. So that is maybe one area that they could improve on.
Greetings, terra21 ! Thank you for your feedback. Roger that, thank you. I hope there will be no difficulties in the future. We apologize for the delay. Regards, Arlekin team.
Good selection of slot games, there are fun tournaments, and it doubles as a bookmaker with a good selection of featured events. I also appreciate the selection of deposit and withdrawal methods so I’m fairly satisfied with Arlekin at the moment.
I don’t have a problem but there is one that bothers me. The VIP rewards are generous but they are steep. There are also too few. I don’t think they will keep me satisfied for a long time although I have only been here for a month so maybe my opinion will change later. It’s just that I find other sites having more.
Greetings, sulevipenttinen! Thank you for your feedback. Glad you like us) We are now actively developing a new VIP-program. We hope to surprise you soon) Regards, Arlekin team.
Arlekin Casino is a fairly newish Casino with a very modern, clean good look to the user interface. I have now made multiple deposits & even had a couple wins. (Don't like to review a site till I've had at a couple wins & actually been paid, so that box is ticked for this Casino) . All slot games (which is a lot & from all the top providers) I've played run smooth & as they should. Good amount deposit/withdrawal methods, which are also processed pretty quick. Better than most anyway. Lots of bonuses on offer. Only reason I'm giving 9/10 for now is I'm yet to venture into the Sportbook side of the site. Once I do I will update review accordingly.
No dislikes as of yet. If I had to put one it would withdrawal time (but as I said above still better than most). It's at least within a few hours for Crypto. Haven't tried VISA etc. I do like Casinos out there that have near instant withdrawals for crypto however there are not many. 2 that come to mind are with instant crypto withdrawals are BitStarz & Winx. Hopefully in time all Casino offer instant withdrawals.
Greetings, tomo27 ! Thank you for such a detailed review. It is always nice to see a competent person who can pay attention to important things and has enough experience to make comparisons. We are actively working to improve our brands. And there is a lot more to be done according to plans this year! Thank you for being with us. Regards, Arlekin Team.
Arlekin is a very good casino. Nice, easy to navigate site. Great games from all the top providers. Good bonuses with reasonable wagering. Support is friendly and helpful. I really like the free spins you get on Friday (no deposit) based on your deposits during the week.
I have nothing negative to say about this casino. Never had any problems here. Withdrawals and verification are completely hassling free and very fast. I would recommend this casino to anyone.
Greetings, ricky76 ! Thank you for your feedback. We're glad you like the new activities we're introducing to the site. There are many more to come, stay tuned! Regards, Arlekin Team.
They have huge selection of games
24*7 live chat
Various loyalty bonus.
Website works fine.
Various deposit method available.
Verification and withdrawal time is not longer than expected.
You all are thinking why I gave them 1 star here is the reason
I put 6k deposit to this casino
Almost successful to withdraw some money as well.
But, believe or not there bonus is gar****.
There VIP management never respond to your query.
Most attractive things all the time repeating probability occurs without any changes - that is really strange never seen before.
I am waiting like they can close my account.
I gave them reasons - 48 hours is gone still my account is open, unbelievable.
Greetings, Daksheshpatel6 ! I am sorry that you have problems with our site. However, I am surprised that you do not like our bonuses. As far as I see, in recent days you were given bonuses both in the form of freespins and bonus balance. Could you tell us more about what exactly you didn't like? Our support agent has already emailed you, please check. I'm sure we can solve all the issues! We also checked all the emails and did not find any requests from you. Regards, Arlekin team!
Good place if you like comics and a good place if you like casinos too 😀
I like their evil design with the villains and undertones! Like, you know, everybody tries to be nice and funny, but these guys...they are like real Harley! Bright and crazy and company to spend some money and have some fun!
- Support is friendly and ready to help. Answer all my questions all the time!
- Deposits and withdrawals are simple and fast. Good choice of payment methods.
- Verification is quick and easy. Sent some photos and here it is! my money appeared in my wallet!
- Welcome bonuses for all new players. And after it - some bonuses for VIP levels and bonus offers from managers. They even have a Birthday bonus!
- Some good offers for Sports too. This new thing - free bet - was a cool thing too. Lots of interesting events, nice odds...like it!
Ok, I do like this, place :)
Just the best one to spend a nice evening and gave some fun!
Greetings, Sam95 Thank you for such a sage and voluminous review! We are very glad that you appreciated our project! We will grow and develop further and more thanks to you! All the best, Arlekin Casino Team
They have a wide selection of games so I got to play my favourites, and they even have live dealers too. I noticed that they have a live chat support function as well so that's assuring.
As many games as they offer the casino is quite new so they don't have all their features solidified yet. Their payment methods for other currencies and countries can be lacking so that should be a priority for them if they want to add more players.
Greetings, Neubauer.H, Thank you for your feedback, we are doing our best to have more and more games on our site, payment solutions become more reliable and agents respond as quickly as possible so we don't keep you waiting. All the best, Arlekin Casino Team
The casino has a nice selection of providers, nice welcome offers and also a good range of deposit methods. Verification was very fast, withdrawals are fast as well.
Greetings, papachmiel! Thank you for your review, we will develop further to make you love us even more! All the best, Arlekin Casino Team
Really good casino with fast verify and withdrawal within some hours. They have lot of bonuses and lot of slots. The live chat is helpful and the vip support is really good.
Greetings, atti38! Thank you for your feedback, we are very happy that you are enjoying your time on our project! All the best, Arlekin Casino Team
I cannot judge if there is anything positive to say about this casino. I can only say that I haven't been able to play yet due to the issue described below.
I opened an account exactly one week ago and deposited 50 euros using bitcoin via coinbase - the money was never credited to my account.
I sent the bitcoin hash to them immediately (which is the unique address of the transaction and surely quite easy to find) and every day I write to the chat support - every day they say 'our experts are still checking' - this is unacceptable.
Greetings, lijaba ! We have taken care of the situation, and we are very sorry that you had to wait so long for an answer. Unfortunately, we ourselves had to wait so long for a response from the payment system support. The problem was that you made a deposit in BTC to BCH casino account and your deposit is stuck in the blockchain. But there is no more reason to worry, because your balance is already replenished) I really hope that I managed to smooth over your negative impression at least a little bit. Once again, we apologize for the inconvenience and thank you for your patience and understanding!
Nice design, DAMA licence, a lot of slots, fast verifications as like in other dama casinos. A lot of deposit methods, fast withdrawal times which is good. Welcome bonuses are ok.
When u play with bonus absolutely cold slots, I made a lot of spins there but without chance catch bonus or win more than 10x bet. Wagering bonus max 10% from total wagering sum. I know that u must have big luck to win something but this is crazy when u spend 150euro and you win few euros and your acc is drained fast. 100spins played without any win that's terrible very terrible. For me average casino I don't deposit more there for sure.
Greetings, FUBO90! We are very sorry that you received negative emotions, but I want to assure you that we do not affect the payout of slot machines. As you mentioned earlier, our project is under the jurisdiction of Curacao, which means that all games and slots are licensed. You can also contact the providers directly and get official confirmation that all slots in our casino meet all standards and RTP requirements. We have no right to influence the mechanics of licensed games and we follow all service rules in good faith. Perhaps, the slots you have chosen had a high level of risk with the possibility of high winnings. We can recommend that you get acquainted with the RTP and volatility levels before you start playing. Try playing different games, different providers, and your luck is sure to smile! And thanks for the feedback!
The casino has a nice selection of providers, nice welcome offers and also a good range of deposit methods, Verification was very fast, withdrawals are fast as well.
Greetings, alexandresilva! Thank you for the great review) We work to make playing on our project enjoyable for you!
Nice bonus, good and fast service. top top top casino!!! The service is 24/7 very fast. They give you goodwill spins and many other more.
They have all games that you need to high win. my favorite top 1 casino yes sir!
All good all good, what I can say but all good is this casino. There is nothing bad really nothing. ALL good no fails no waiting. I can't say anything negative.
Greetings, modragul1312! Very glad to hear that you like our project) that's the most important thing) There's a lot more to come!
The casino has a wide variety of slot providers. Verification was very fast, withdrawals are fast as well (if you get them at all, see below). I like the looks of the website, which are in typical Dama N.V/Softswiss style, which they are part of.
Warning! Avoid Arlekin Casino at all cost!
Arlekin Casino has CAPPED my winnings from DEPOSIT free spins (not "no-deposit FS", not "welcome free spins").
AFTER I complained towards them via email they changed their bonus T&C RETROACTIVELY and without notification
From
"The maximum winning from NO DEPOSIT free spins is 50 EUR/USD; [...]"
To
"The maximum winning from THE free spins is 50 EUR/USD; [...]"
By applying these changed bonus T&C in RETROSPECT they capped my winnings of 1.000€ to 50€.
Totally untrustworthy and rogue behaviour. Avoid at all cost!
Hello SPINMEUP. We apologize for the long response. We are very sorry that you encountered this problem, but we try to make our rules as clear and simple as possible. In this case, the bonus offer has clear limitations on winnings from free spins, which is 50 euro, "Max. win from free spins: 50 EUR/USD, 80 AUD/CAD/NZD, 0.00135 BTC or equivalent." All conditions are specified in the email you received. If winnings from free spins exceed the limit, they are automatically deducted to the limit of 50 euro. As for the T&C - in your case, all conditions on the proposed bonus were prescribed in the newsletter and they did not contradict the T&C. You were notified that the free spins bonus was limited. Also, the casino has the right to adjust the wording of the rules, as long as it does not change their point and makes them easier to understand. Due to the current situation, we are ready to provide you with compensation in the form of a no-deposit bonus. However, in order to acquire it, we need to get the message from the email you have used to make a registration. You can send this information in a private message or contact technical support through the site. Thank you for your feedback, it helps to make our casino better!
The casino has a nice selection of providers and slots, some nice welcome offers and also a good range of deposit methods.
Layout is also looking ok for me.
I used the first welcome bonus, deposit 100€ and got 100€ bonus to play with. After playing "Bonanza" slot I wanted to play "Who wants to be a Millionaire" also from BTG but then when it opens the game the currency swaps into BRL (I think it is Brasilian Real) and I couldn't play that slot with Euros. I try to play some other games that I like, but most of them are not able to play in Euro.
I asked live chat and they say that you can not play these games in Euro, only in BRL. They don't write that in their Terms and conditions. So for me this is a no-go for a casino, to promote the games and then you can not play them.
Hello UGLYKIDJOE4455 We are very sorry to hear that you have faced this problem in our casino. After your request, a technical error which prohibited from playing in Euro was found. This slot is now available to play in your country as well as the currency you are using. We appreciate you informing us about this issue and we would like to thank you and offer you a no deposit bonus. Just contact us via email or Live Chat support.
Arlekin casino is a recently released casino which has just been added to the Askgamblers site. I wasted no time and signed up to this casino to take advantage of their offers. But before that let me tell you a little about this casino. Arlekin casino is owned and operated by Dama Nv group and is regulated by Gaming authority of Curacao. The casino has a layout which is based on the theme of a Polish clown Arlekin. The Clown Arlekin is also the mascot of the casino and the colors black and red are visible all over the casino. The casino load pretty smooth and the loading screen has an image of a spade symbol that constantly changes color from black and red. The sign-up process can be completed under 30 seconds and after verifying your account and filling up your profile you are good to go. The entire site is quite easy to navigate and tabs like Promotions, All games, Bonus Terms and conditions, make your life easy and help you with all important aspects of starting your journey at this casino.
The casino allows you to play in 10 fiat currencies such as Eur, USD, NZD, AUD etc... and 6 Crypto currencies. The casino has more than 15 deposit and withdrawal methods and a minimum of 4 for every currency.
The casino has gone all out its way to cater the needs of every gambler. They have Slots, table games, live casino, card games and also a dedicated sportsbook for sports gamblers. This is something that you don’t see in every casino.
The casino has more than 60 slot providers and PlayNGo, Netent, Red tiger, Pragmatic Play, Elk, Thunderkick are just a small mention of their huge catalogue. The casino has more than 4000 slots, more than 200 live table and card games. The casino’s sportsbook section also has around 27 sports where you can make your sports bets.
The casino has a welcome offer of 325% which gives you €950 across 4 deposits. The offers are 100% up to €200 for first and second deposit. 50% up to €250 and 75% up to €300 for third and fourth deposit bonus. The casino allows you to play almost all slots while being on bonus barring all jackpot slots and a few restricted games. To turn the bonus funds into real money you need to wager the bonus funds 40 times in 7 days. The max bet while being on bonus money is €5.
My personal experience at this casino was like a roller coaster during my first deposit. Highs and lows at this casino with just one deposit allowed me to play at this casino for 4 days and I can guarantee you that the games on this casino run smooth. The casino has done an exceptional job in providing a smooth experience.
The casino has an extremely helpful chat and the support that verified my documents under 12 hours. I wasn’t lucky enough to manage a cash out but staying 10% away from my cash out made me make up my mind that I am coming back to the casino. The casino has already started sending me 75% and 70% bonus offers with 30X wager and 70% cashback but I am waiting for a match deposit bonus above 100% and I am sure I will get that in future.
If you are looking for a new casino then I would definitely say you try them.
I have nothing to dislike about this casino but I feel that casino should allow a few more games to be played with bonus money and I am yet to get a cash out so I am keeping that star with me for my good luck.
Greetings, Blackjax ! It may be a little late, but thank you for the feedback! :) Regards, Arlekin team.
Compare Arlekin Casino to Other Casinos
A good casino, with a lot of bonuses and various nice things for players. I liked the site's visual style, as it is bright and memorable. Moreover, live chat always responds quickly and helps to solve all problems. I have never had a delay in withdrawing money, so I recommend this casino.