Arlekin Casino

Item: Arlekin Casino
Rating: 1
Author: Petar M.

Arlekin Casino

The casino is closed.

Player Rating 216 reviews

9.3/10

216 reviews

Complaint Response 5 complaints

1 day avg. 5 complaints

Arlekin Casino: My Expert Opinion

With a dark background, Arlekin Casino has a simple yet appealing look. Immediately after you land on the casino page, you can choose numerous games, check out the latest winners or explore promotions and tourneys organised at the casino. The navigation is smooth and user-friendly, with everything one click away.

By Petar M.

What we like

Multiple payment options
24/7 live chat
Mobile friendly games

What we don’t like

Several country restrictions

Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.

Arlekin Casino Details

Here you can find all the specific details about this casino.

General
Payments
Games
Responsible Gambling
Customer Support

Website

https://www.arlekincasino.com

Established

2021

Licences

Curacao Gaming Control Board

Company

DAMA N.V. Casinos

Affiliate Program

Enchant Affiliates

Languages

English, French, German, Spanish, Portuguese, Polish, Italian, Vietnamese, Bulgarian, Norwegian, Thai

Casino Type

Mobile, Sports, Instant Play, Crypto Casino, Live Casino

Deposit Methods

Visa, Maestro, MasterCard, Skrill, Neteller, Neosurf, iDebit, MiFinity, MuchBetter, SticPay, Bitcoin, Bitcoin Cash, Dogecoin, Litecoin, Ethereum, Tether, Rapid Transfer, Payz, Pix, Pay4Fun, AstroPay Direct

Deposit Fees

Withdrawal Methods

Visa, Maestro, MasterCard, Skrill, Neteller, Neosurf, iDebit, instaDebit, MiFinity, MuchBetter, Bank Wire Transfer, Bitcoin, Bitcoin Cash, Dogecoin, Litecoin, Ethereum, Tether, Payz, CoinsPaid, Pay4Fun, AstroPay Direct

Withdrawal Fees

Withdrawal Limit

EUR 1,000 per day. EUR 2,500 per week, EUR 10,000 per month

Currencies

Euros, Australian dollars, Canadian dollars, New Zealand dollars, US dollars, Norwegian kroner, Polish zlotys, Brazilian reals, Japanese yen, Kazakhstani tenges, Bitcoin, Bitcoin Cash, Litecoin, Dogecoin, Ethereum, Tether

Pending Time

0-24 hours

Withdrawal Times

E-Wallets 0-1 hours
Bank Transfers 5-9 days
Card Payments 3-7 days
Weekend Cashouts No
Progressive Jackpot Wins None

Game Providers

1x2Games, 4ThePlayer, Authentic Gaming, Avatar UX, Belatra, BGaming, Blueprint Gaming, Boomerang, Booming Games, Booongo Gaming, Betsoft, Dreamtech Gaming, Amusnet (Former EGT Interactive), Electric Elephant, Elk Studios, Evolution Gaming, Evoplay, Ezugi, Fugaso, GameArt, Habanero, Igrosoft, Iron Dog Studios, iSoftBet, Kiron Interactive, Leander Games, LuckyStreak, Merkur Gaming, Mr. Slotty, NetEnt, Nolimit City, Northern Lights Gaming, Nucleus Gaming, Platipus Gaming, Play'n GO, Playson, Playtech, Pragmatic Play, Push Gaming, Games Global, Quickspin, Red Tiger Gaming, ReelPlay, Reflex Gaming, Relax Gaming, Spinomenal, CT Interactive, Thunderkick, Tom Horn Gaming, TrueLab Games, VIVO Gaming, Wazdan, Yggdrasil Gaming, Amatic Industries, Bulletproof Games, Endorphina, Games Lab, Gamevy, Golden Rock Studios, Spribe, Popiplay

RTP

Not stated

RNG Tested

Progressive Jackpots

Game History Feature

Deposit Limit Tool

Yes

Wager Limit Tool

Yes

Loss Limit Tool

Yes

Time/Session Limit Tool

Yes

Self-Exclusion Tool

Yes

Cool Off/Time-Out Tool

Yes

Reality Check Tool

Self-Assessment Test

Withdrawal Lock

Self-Exclusion Register Participation

Live Chat

24/7

Email Support

[email protected]

FAQ Section

Suggest an edit

General Information About Arlekin Casino

According to our experts and players who’ve already registered and played at Arlekin Casino, it is one of the best online casinos you can choose from. The casino is owned and operated by Dama N.V. and has a Curacao licence, providing a safe playing environment.

In addition, the casino boasts AskGamblers’ Certificate of Trust, proving its commitment to players and ensuring they have the best gaming experience possible.

Registration is located in the top right corner of the gambling website. You need only some basic information to claim the welcome bonus and start playing your favourite games. You can change your language at any time and choose English, French, Portuguese, Spanish, Italian, German, or Norwegian.

The casino has an engaging VIP program that rewards loyal players as they progress. If you want to discover other secret gems at Arlekin Casino, read our expert review before you register.

Payment Information and Options at Arlekin Casino

Arlekin Casino offers a wide range of payment methods, including VISA and MasterCard credit and debit cards and e-wallets. Not all payment methods listed on the online casino may be available in your country.

The minimum deposit and withdrawal amount is €20 or equivalent, with the exception of a few depositing methods. The maximum withdrawal amount processed to a player is €1,000 per day, €2,500 per week, and €10,000 per month.

The casino processes withdrawals from 0 to 24 hours, depending on the payment methods. Arlekin Casino doesn’t have any processing fees. Still, withdrawals via banks can result in additional charges, and they usually take a few days before you can see the money in your account.

Customer Support at Arlekin Casino

Players can access customer support at Arlekin Casino 24/7. When you land on the casino page, the chat icon pops up in the bottom right corner. All you need to do is enter your name and email address, and you’ll be connected to a bot. However, after you answer some basic questions, you can request to be transferred to an agent, which happens instantly.

You can access support at the bottom of the page, fill out the contact form and send your query to the casino. The Arlekin Casino agents will respond to you and take it from there.

Games at Arlekin Casino

Arlekin Casino has partnered with top software providers to offer the best casino games to its players. Some top names include 1Spin4Win, Endorphina, Play’n Go, Red Tiger Gaming and many others. However, not all games may be available in your jurisdiction.

Most games at Arlekin Casino are online slots sorted in different categories—jackpot games, bonus buys, drops and wins, etc. You can group the games by provider or simply find your favourite title in the search bar.

If you get tired of spinning, Arlekin Casino has an outstanding live casino collection where you can enjoy the most popular tabletop games with live dealers. With thousands of different games and regular tournaments, Arlekin Casino offers hours of entertainment to all its players.

Arlekin Casino’s Commitment to Responsible Gambling

Arlekin Casino introduces different responsible gambling features to help players monitor their spending. Within your user profile, you can set your deposit, loss and wager amount limit in the Limits section.

Your set limits take effect immediately, and you can change them anytime. However, if you increase your limit, you must confirm it by email and wait for the previous limit to expire before the new limit is set.

Other features include cooling off and self-exclusion. With the cooling-off limit, you can stop gambling and receiving promotional materials for 1 week, 1 month, 3 months or 6 months, but you can still access your accounts to withdraw the remaining funds. On the other hand, self-exclusion deactivates your account entirely for 6 months, 9 months or 1 year.

Gallery

Please note that the featured screenshots, while valid when taken, may no longer be accurate.

Complaints

Read the complaints other players have left for Arlekin Casino. Learn more about complaints.

Show all complaints

Submit complaint

Casino does not approve my withdrawal

I made two deposits of €50 with PaySafeCard and won €790. I have verified all the documents and they have been approved. I requested the withdrawal via bank, but after more than 24 hours it hasn't been processed.

In their terms and conditions it is clearly written that withdrawals are processed within 1 days which is absolutely not true.

I contacted customer support to get information and apart from apologizing for the delay they did absolutely nothing.

I want my withdrawal approved as soon as possible or at least given some explanation.

Resolved

€790

Verification delayed and therefore no payout possible

I have submitted my documents on 09.06. Everything was completed positively except for the proof that I am the account holder of the deposit.
They wrote: "Your current screenshot does not contain the account holder's name".
On the same day I uploaded the bank document of the deposit and also my EC-Card. Now I have been waiting for 10 days for the verification.
Please verify my account. I have requested withdrawals.

Resolved

€3,000

Charged deposit in wrong currency

Hey. On April the 2nd I wanted to deposit 100pln to Arlekin. I chose the right currency on the website but still I was charged 107€ instead (around 500pln).

Casino refuses any help, they are keeping me waiting and making sure my case is being solved.

I send all the documents I have on my Revolut account history.

It's been 10 days now, please help me.

Resolved

zł400

Withdrawal runaround

I made deposits and one successful withdrawal on Neteller. After first withdrawal, my Neteller account was restricted and I decided to close it rather than providing personal payment related information.

I asked in casino live chat for alternative withdrawal method and 1st time I was offered a bank transfer. Withdrawal was later cancelled. Reason: Please, order a new withdrawal to Neteller.

2nd time I was asked to make a deposit with credit card or Mifinity and after successful verification I will be able to make a withdrawal:

Chat transcript:

Me 03:59:37 pm

I only used Neteller for deposits until now. So if I make deposit via Mifinity or credit card and verify them will you allow me to make withdrawals on Mifinity or credit cards for winnings I made before (from deposits with Neteller) or will you cancel my withdrawal request and ask me to make it via Neteller again?

Isabella 04:00:47 pm

Generally, it works like this: you deposit via Mifinity and cashout via Mifinity, but sometimes there are some restrictions, that's why you were asked to use some other kind of a payment method.

Also you can see the available withdrawal methods available for your country in the Tab Payments/Withdrawal."

I made a deposit, verified credit card and made withdrawal which was canceled due to not meeting 3x deposit wagering requirement. I met wagering requirement and made withdrawal. Withdrawal was cancelled with reason: Please, order a new withdrawal to Neteller.

I contacted casino's live chat again explaining Neteller issues again and was offered a bank withdrawal which was cancelled again, reason: Please, order a new withdrawal to Neteller.

Went back to LC and agent insisted I need to make withdrawal via Neteller. I did it, it was cancelled (Maybe reason is what I was explaining to them every time I contacted casino's live chat)

Again I was asked to make withdrawal via Bank transfer, I did it. Withdrawal was in pending status for 38 hours (not 4 as stated on AG and not 24 hours as stated in casino's T&C). After 38 hours my withdrawal was cancelled and Reason: We kindly ask you to apply to Neteller online support to remove restrictions from your account. After this, kindly request a new cashout to your Neteller wallet.

OMG! Seriously? Casino with Curacao licence is not able to solve that kind of player's issue by offering alternative payment method while MGA licenced casino can simply block it???

Askgamblers please help me solving this ridiculous "issue" I can solve it for 3rd May. I can provide proof of this agonie via email

Resolved

€8,000

Delayed payment breaking the time frame

I requested withdrawal on the 7th, but it has not been completed yet. Is it premature to file a complaint? No, the terms of use state that it is within 24 hours. This is one of the reasons I decided to deposit here. If it is not followed, the terms of use make no sense. By the way, my account verification is completed before I request for withdrawal. Lastly, regarding the support of the casino, "Please wait for a while as it will be processed in the order of the queue." In other words, there is no problem for me, so this delay is Injustice. Please help us complete the payment, Thank you.

Resolved

$1,000

Arlekin Casino Complaint Stats

Resolved 5 / 5

Avg. Amount $2,733

Avg. Complaint Duration 16 days

Avg. Response Time 1 day

Review this casino

Share your thoughts with other players

Player Rating

9.3/10 ● 216 reviews

Top reviews from our players

Ucianeli

2 years ago

10/10

What I like most about this online casino is the tournaments. They're held often, and the prizes are pretty good. I try to play in everyone, and I've had some good wins. I'd recommend trying this casino out at least to see what it's like. You're guaranteed to have a good time.

Tadhgaaa

2 years ago

10/10

The search engine directed me to this site first. I have been playing here for six months and have noticed significant improvements. The withdrawal process has become faster and the game catalog is frequently updated. And I have experienced a positive attitude from the team of this casino. Everything is good.

Tchezari

2 years ago

9/10

Of all the available options, I found playing roulette on this platform to be the most enjoyable. The design is appealing, everything works quickly, and the quality bonuses and numerous tournaments are also a plus. I hope this platform continues to develop and improve. Overall, I give it a high rating.

Uzettell

2 years ago

10/10

Recently, I made my largest deposit and received a bonus x2. Although I experienced both wins and losses, I thoroughly enjoyed the adrenaline and emotions that came with it.
While I am still waiting for a couple more games to be added, but I won't downgrade it because of their absence.

Racellem

2 years ago

9/10

Arlekin is a high-quality casino that offers initial bonuses to help you start with a good balance. However, winning is a matter of luck. It also has popular providers, and switching between games is convenient.

During the time I played here I didn't find any disadvantages, it's like any other casino, except a few times to check the data before withdrawing money, which requires extra time.

Thanasna

2 years ago

10/10

To be honest, I enjoy being meticulous and searching for flaws, but I did not find anything special here. I made several deposits, none of which were particularly large, I used up all my initial bonuses, and my balance remained almost the same. However, I did appreciate the variety of games and the user-friendly interface of the website. I experienced a lot of excitement by playing slots, everything is great. I would recommend this online casino as a reliable and transparent place to play, although it may not have any exceptional features.

Sonethea

2 years ago

10/10

Arlekin is similar to other online casinos in many ways, but it has a unique and friendly atmosphere. Personally, I feel very comfortable playing here. Although not every deposit can result in a win, this is a normal situation for casinos. The process of playing brings a lot of emotions, which is the main thing.

I have not encountered any negative aspects that would reduce the rating, and I will continue to play here. However, if I change my mind, I will write another review.

Manuelan

2 years ago

10/10

The welcome bonus is extremely good, it was very nice for me as a beginner to get some good bonuses and feel comfortable at the start. The site operates smoothly, without any technical issues. I enjoy playing here and experience a range of emotions.

Ellemann

2 years ago

9/10

I only play at this casino now because I appreciate the favorable conditions and how they treat their players. The casino frequently offers giveaways and a variety of activities. Everything is on a high level, the support answers quickly, it is easy to withdraw or deposit money. I highly recommend giving it a try without any regrets.

I did not win anything from the first two deposits, which left me a little upset. However, things improved significantly afterwards, and my overall opinion remains positive.

Rissyaak

2 years ago

10/10

The guys from Arlekin deserve high praise for their efforts. Playing here is comfortable, this casino has a lot of different games to choose from, and they often offer bonuses and other nice things. The game catalog is diverse, ensuring that you never get bored here. It is also worth noting the excellent support team, which is always ready to help.

Arlekin Casino News

Read all news about Arlekin Casino, check for updates and stay tuned for exclusive bonuses.

Industry Arlekin Casino Joins the Family of AskGamblers Certified Casinos

Getting AskGamblers Certificate of Trust is no easy task, but a deserving online casino manages to pass all of the hurdles and proves its worth every once in a while!Arlekin Casino is the latest to pass all our tests and be graced with our Certificate of Trust badge.Arlekin Casino Joins Our Family of Trusted CasinosWe handpick our casinos to make sure we're only choosing the ones we believe you can place your trust in. Our Certificate of Trust singles out the most secure online casinos in the industry, and Arlekin Casino has ticked all the boxes.Arlekin Casino passed our test with flying colours and successfully joined the AskGamblers family of certified casinos! We've had our eye on Arlekin Casino for some time, and we are happy to confirm this is a casino you can trust. Arlekin is transparent, customer-oriented, and willing to solve any issues as soon as possible, and that's exactly what we are looking for when awarding our badge of trust!The most important thing about Arlekin Casino is their clean complaints history here on AskGamblers! In other words, AskGamblers players haven't filed a single complaint against this casino since it joined our ranks!AskGamblers players haven't filed a single complaint against Arlekin Casino since it joined our ranks.Arlekin Casino also boasts an amazing CasinoRank score of 8.33, which is another proof of their worthiness. In addition, the casino runs fair, secure, and honest operations and is licensed by a reputable licensing authority for your peace of mind!Give Arlekin Casino a Shot… and we guarantee you won't be disappointed! Check out Arlekin Casino bonuses and pick the ones that meet your needs!Let's congratulate Arlekin Casino and wish them to remain excellent in the future!