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Blacklisted

AskGamblers have been notified that 4Grinz casino is operating without a valid licence issued by a regulated authority. As a result we issued an official warning hoping that the operator will manage to solve the issue. Unfortunately, months afterwards, the casino is still operating without a valid licence which basically means zero protection for players in case of a problem with the operator and that is why 4Grinz is now being added to our blacklist.

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4Grinz Casino

Our Rating CasinoRank
1/10
CasinoRank
Player Rating 21 reviews
9.3/10
21 reviews
Complaint Response 3 complaints
2 days avg. 3 complaints
What we like
  • Contains a full live dealer casino
  • Most games available on both desktop and mobile devices
  • 24/7 live chat support available
  • Secured with SSL encryption
  • Proven fair by iTechLabs
What we don’t like
  • Does not support conventional currencies
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


4Grinz Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
http://4grinz.com
Established
2015
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
English
Casino Type
Instant Play, Mobile, Crypto Casino

4Grinz Casino is a Bitcoin casino powered by SoftSwiss, Ezugi, Endorphina, Betsoft, GameArt, Booming Games and Amatic Industries. The online slots and other casino games are available on computers and mobile devices. It even features a live dealer section. The casino also takes full advantage of Bitcoin’s capabilities and promises withdrawals within 2 hours. 4Grinz Casino is licensed by the government of Curacao.

Restricted Countries and Territories

4Grinz Casino welcomes players from all countries around the world. Players should check to make sure their laws do not prohibit offshore online gambling, however.

Mobile Gaming

Many 4Grinz Casino games are available on most smartphones and tablets, including most iOS, Android, and Windows Phone devices. All that’s needed is an HTML5-compliant web browser, and the only difference between the desktop and mobile versions of the games is a touch interface.

Security and Fairness

4Grinz Casino protects its players with state-of-the-art SSL encryption. This technology converts all sensitive information into unreadable text. Plus, since all transactions are handled in bitcoin, players don’t have to worry about having their financial details compromised.

All of the games at 4Grinz Casino have been audited by iTech Labs, an independent testing agency. These audits show that the games offer players a genuinely fair gaming experience.

StallCation

Complaints

Read the complaints other players have left for 4Grinz Casino. Learn more about complaints.

Show all complaints
4Grinz Casino - Account wrongly disabled and winnings seized although I followed Customer Service's instructions
After doing my research on the various BTC casinos, I joined 4Grinz while brand new to BTC and new to every aspect of that, and their Customer Service team misled and manipulated my trust. When I first joined, CS informed me that my deposit was still waiting on its 7 confirmations. I explicitly asked what I should do and was told, "Just keep playing and hope it gets confirmed," which is verifiable, and which CS Lee reconfirmed that he had told me. I asked if there was anything I could do to speed up the confirmation, and he said "some people do know how to make it go faster... :)", whatever that means. So, today, when I was waiting on confirmations, I followed this explicit advice and played. I won, but I waited until my deposits were confirmed to submit a withdrawal. I literally waited until after I had received email confirmations from 4Grinz that my deposits had been accepted. Only after I submitted my withdrawal request, did I receive the "fraud alert" email, which explicitly states "We have detected suspicious activity with your 4Grinz.com player account. An attempt was made to deposit funds in the amount of XXXX that resulted in zero confirmations and is suspected as double-spending." (The XXXX is what it actually says; it does not even say an amount). Again, I received this after I received the email confirmation of their acceptance of the deposit, also verifiable. You can see the emails and time stamps below (acceptance of deposits came at 2:25 AM; fraud alert stating deposits had 0 confirmations came at 3:15 am). You can also see that 4Grinz marked all four deposits as accepted more than an hour before I submitted my withdrawal request. Additionally, you can see my many deposits, because I have been a fiercely loyal customer since I joined. Now they have seized my funds and disabled my account. Lee said that this is "out of [his] hands," though he admits he did explicitly tell me to keep playing while waiting on confirmations. I asked to speak to a manager, who was not available.
staus Resolved
BTC0.56
4Grinz Casino - Ignoring its own Bitcoin Payment Provider, refusing to pay 6.775 bitcoin winnings since 10/11/2016
The Client's Name has been removed along with the email address used for safety reasons. Please feel free to contact the companies below to verify that they know the Client and have known him for a long time plus that the Client provided them with all neccessary data including ID & Transactions numbers from the day in question in order to be forthwith. These messages below are the best evidence that both tell the narative in a sense and share their conclusions after seperate and independent investigations and both have seperatly come to the same conclusion and that is that the Client did nothing wrong, the transactions are clean and The Client should be paid in full immediately. This event happened on 10/11/2016 the Casino that seized the 8.4 Bitcoin in winnings while The Client was still playing and locked him out of his account is 4GrinZ Bitcoin Casino . The last message on the bottom tells what happened took place best along with their recomendation regarding how to settle this. ‘Cubits’ is the Bitcoin Payment Provider for 4GrinZ Bitcoin Casino and ‘Yalet Bitcoin Wallet’ is the Mobile Bitcoin Wallet Application Provider used by The Client for nearly a year and ‘Scorechain’ is its sibling company that specializes in Blockchain security and investigations of various types of fraud, money laundering, etc that take place on the Blockchain. The companies are extremely qualified to express their conclusions from an independent standpoint. Thank you for this opportunity to attempt to right a wrong here. ================================================================================================== -------- Original Message -------- Subject: Re: You've been contacted by The Client Local Time: October 15, 2016 9:51 AM UTC Time: October 15, 2016 4:51 PM From: support@yallet Hi Client, Sorry for that. The fee part of the API was down. It should now work as expected but you should always check if fees are OK for you use-case. Best, The Yallet team ================================================================================================== -------- Original Message -------- Subject: Re: The Client ($4400 USD in Bitcoin)!!!!!!!!!!! URGENT !!!!!!!!!!!!!!!!!!!!!! 4GrinZ Bitcoin Casino !!!!!!!!!!!! Local Time: October 17, 2016 9:04 AM UTC Time: October 17, 2016 4:04 PM From: [email protected] To: The Client Client, Thank you for Kind words. We have informed 4Grinz management that we think your transactions are okay. We are waiting for their reply. Kind regards, Your Cubits Team ========================================================================================================== -------- Original Message -------- Subject: Re:The Client ($4400 USD in Bitcoin)!!!!!!!!!!! URGENT !!!!!!!!!!!!!!!!!!!!!! 4GrinZ Bitcoin Casino !!!!!!!!!!!! Local Time: October 19, 2016 2:13 AM UTC Time: October 19, 2016 9:13 AM From: [email protected] To: The Client Dear Client, We think that is not your fault that Blockchain wallet has downtimes and put the lowest fee on the market which makes transactions to travel in mem-pool for hours/days. As we said we claim that your transactions are clean. There are few parties in between 4Grinz and Cubits, we are discussing your case. Kind regards, Your Cubits Team ======================================================================================================= -------- Original Message -------- Subject: Fwd: You've been contacted by The Client Local Time: November 10, 2016 10:41 AM UTC Time: November 10, 2016 6:41 PM From: [email protected] To: [email protected] The Client Hi 4grinz folks, We're the developers behind Yallet (Bitcoin wallet for iOS and Android). We also have a company called Scorechain that is rating Bitcoin services depending on how they comply with usual regulatory requirements and how they treat incidents with their customers. We were contacted by one of our user who lost significant amount of bitcoins because his transaction from our wallet to your casino didn't confirm for 3 hours and you said it was fraud. 3 hours confirmation is usual in Bitcoin-world, especially those times where the blocks are pretty full! Moreover, the fees at this time were so high that we had a problem with our Yallet API, even blockchain.info was down at that time. All of our users were affected and were sending transactions with not enough fees at this time. The Client was one of them. All has been fixed few hours later but the evil was done. At the end, you got the money and there was no fraud and no double spend recorded in the blockchain. Can you please consider this exceptional situation and refund The Client with the Bitcoins he should have get from your casino? (around ~6-8 BTC / $4200, you should have the exact value) He seems to have been a great customer spending more than 89 BTC on your site. It will be a very appreciated move. Best regards, The Yallet/Scorechain team
staus Resolved
BTC6.775

Complaint Statistics

Resolved 3
Avg. Amount $ 1,854
Avg. Complaint Duration 9 days
Avg. Response Time 2 days

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Player rating
9.3/10 21 reviews

Top reviews from our players

If your looking for a different kind of casino that stands out, 4Grinz is the casino to play at. From the moment I signed up and enter the casino... right away I had a warm and good feeling about this casino. Lots and lots of games to choose from, the site was very easy to navigate around.

Has a warming, hip and modern look to the casino but best of all... super duper awesome nice live support. There not all formal and scripted like other chat support but seriously... if your looking for the ultimate gaming experience along with being spoiled with bonuses then look no further... 4GRINZ!!!

Hi Tu-Oanh T. You are making us blush! :) Thank you for your kind words. We work very hard to make you feel at home, nice of you to notice! We are always here for you 4Grinz Staff

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