4Grinz Casino

After doing my research on the various BTC casinos, I joined 4Grinz while brand new to BTC and new to every aspect of that, and their Customer Service team misled and manipulated my trust. When I first joined, CS informed me that my deposit was still waiting on its 7 confirmations. I explicitly asked what I should do and was told, "Just keep playing and hope it gets confirmed," which is verifiable, and which CS Lee reconfirmed that he had told me. I asked if there was anything I could do to speed up the confirmation, and he said "some people do know how to make it go faster... :)", whatever that means. So, today, when I was waiting on confirmations, I followed this explicit advice and played. I won, but I waited until my deposits were confirmed to submit a withdrawal. I literally waited until after I had received email confirmations from 4Grinz that my deposits had been accepted. Only after I submitted my withdrawal request, did I receive the "fraud alert" email, which explicitly states "We have detected suspicious activity with your 4Grinz.com player account. An attempt was made to deposit funds in the amount of XXXX that resulted in zero confirmations and is suspected as double-spending." (The XXXX is what it actually says; it does not even say an amount). Again, I received this after I received the email confirmation of their acceptance of the deposit, also verifiable. You can see the emails and time stamps below (acceptance of deposits came at 2:25 AM; fraud alert stating deposits had 0 confirmations came at 3:15 am). You can also see that 4Grinz marked all four deposits as accepted more than an hour before I submitted my withdrawal request. Additionally, you can see my many deposits, because I have been a fiercely loyal customer since I joined. Now they have seized my funds and disabled my account. Lee said that this is "out of [his] hands," though he admits he did explicitly tell me to keep playing while waiting on confirmations. I asked to speak to a manager, who was not available.

The Client's Name has been removed along with the email address used for safety reasons. Please feel free to contact the companies below to verify that they know the Client and have known him for a long time plus that the Client provided them with all neccessary data including ID & Transactions numbers from the day in question in order to be forthwith. These messages below are the best evidence that both tell the narative in a sense and share their conclusions after seperate and independent investigations and both have seperatly come to the same conclusion and that is that the Client did nothing wrong, the transactions are clean and The Client should be paid in full immediately. This event happened on 10/11/2016 the Casino that seized the 8.4 Bitcoin in winnings while The Client was still playing and locked him out of his account is 4GrinZ Bitcoin Casino . The last message on the bottom tells what happened took place best along with their recomendation regarding how to settle this. ‘Cubits’ is the Bitcoin Payment Provider for 4GrinZ Bitcoin Casino and ‘Yalet Bitcoin Wallet’ is the Mobile Bitcoin Wallet Application Provider used by The Client for nearly a year and ‘Scorechain’ is its sibling company that specializes in Blockchain security and investigations of various types of fraud, money laundering, etc that take place on the Blockchain. The companies are extremely qualified to express their conclusions from an independent standpoint. Thank you for this opportunity to attempt to right a wrong here. ================================================================================================== -------- Original Message -------- Subject: Re: You've been contacted by The Client Local Time: October 15, 2016 9:51 AM UTC Time: October 15, 2016 4:51 PM From: support@yallet Hi Client, Sorry for that. The fee part of the API was down. It should now work as expected but you should always check if fees are OK for you use-case. Best, The Yallet team ================================================================================================== -------- Original Message -------- Subject: Re: The Client ($4400 USD in Bitcoin)!!!!!!!!!!! URGENT !!!!!!!!!!!!!!!!!!!!!! 4GrinZ Bitcoin Casino !!!!!!!!!!!! Local Time: October 17, 2016 9:04 AM UTC Time: October 17, 2016 4:04 PM From: [email protected] To: The Client Client, Thank you for Kind words. We have informed 4Grinz management that we think your transactions are okay. We are waiting for their reply. Kind regards, Your Cubits Team ========================================================================================================== -------- Original Message -------- Subject: Re:The Client ($4400 USD in Bitcoin)!!!!!!!!!!! URGENT !!!!!!!!!!!!!!!!!!!!!! 4GrinZ Bitcoin Casino !!!!!!!!!!!! Local Time: October 19, 2016 2:13 AM UTC Time: October 19, 2016 9:13 AM From: [email protected] To: The Client Dear Client, We think that is not your fault that Blockchain wallet has downtimes and put the lowest fee on the market which makes transactions to travel in mem-pool for hours/days. As we said we claim that your transactions are clean. There are few parties in between 4Grinz and Cubits, we are discussing your case. Kind regards, Your Cubits Team ======================================================================================================= -------- Original Message -------- Subject: Fwd: You've been contacted by The Client Local Time: November 10, 2016 10:41 AM UTC Time: November 10, 2016 6:41 PM From: [email protected] To: [email protected] The Client Hi 4grinz folks, We're the developers behind Yallet (Bitcoin wallet for iOS and Android). We also have a company called Scorechain that is rating Bitcoin services depending on how they comply with usual regulatory requirements and how they treat incidents with their customers. We were contacted by one of our user who lost significant amount of bitcoins because his transaction from our wallet to your casino didn't confirm for 3 hours and you said it was fraud. 3 hours confirmation is usual in Bitcoin-world, especially those times where the blocks are pretty full! Moreover, the fees at this time were so high that we had a problem with our Yallet API, even blockchain.info was down at that time. All of our users were affected and were sending transactions with not enough fees at this time. The Client was one of them. All has been fixed few hours later but the evil was done. At the end, you got the money and there was no fraud and no double spend recorded in the blockchain. Can you please consider this exceptional situation and refund The Client with the Bitcoins he should have get from your casino? (around ~6-8 BTC / $4200, you should have the exact value) He seems to have been a great customer spending more than 89 BTC on your site. It will be a very appreciated move. Best regards, The Yallet/Scorechain team

After hearing good reports I played at 4Grinz for a few weeks, almost exclusively on various Blackjack games. I had some luck and found myself with 3BTC profit over this period before finding myself unable to log in. I contacted their live support where I was told that my winnings had been confiscated. They accused me of "suspicious" play (which I assume is their language for somebody winning!) and basically told me to withdraw the deposited amount and go away. I sent them a message complaining about this, I've done absolutely nothing wrong, broken no terms , simply had a nice run of luck so to confiscate the winnings feels tantamount to theft but received no further reply. If they are unable to cope with paying such an amount, then I worry for anybody else playing there and feel the best course of action is warn others away.